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Luxury Car Rental dubai By Silverstone
Dubai, United Arab Emirates
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Ah
Review №1

The company was very professional and understanding of my needs. I got confused by the terminals and they were patient with me. Deposit can be paid by card or cash, although I recommend paying by card. The car was great but needed service so they took it and provided a replacement car and a free big car for airport drop off. However, the deposit refund took a while but they were on it and transparent with me. Despite that, everything was great and value was on point.

Jo
Review №2

THE BEST in the marketGreat experience Booking my car!!I did it fast and was very easy to do. Thank you very muchIve been using them for 3 years already and they have consistently offered the lowest price in the market, considering all insurances. Others show you lower prices but then overcharge you when you add insurance. Their all-inclusive prices have always been the best.

ri
Review №3

Rented from them twice. Good service and good prices. Deposit paid back without problems. I recommend them.

za
Review №4

Amazing service for anyone wishing to hire a car in the UAE ((Dubai). This is the 2nd time I have used them. They dropped the car to me, is was lovely and clean, I also requested 2 car seats, all sorted and they always went above and beyond to make things easier. Thank you so much.

Ha
Review №5

Excellent service. Car was awesome and was delivered and collect from hotel. Would definitely recommend. 5 star service all day long .

Di
Review №6

Worst experience I ever had with a car rental. I rented a Porsche Macan for 7 days but ended up with a Mercedes which got changed 2 days later for a Range Rover. I finally decided to stop the service as the owner recognized he could not rent me the car I had chosen and paid for more than a month ago.I spent hours on the phone with them which definitely wasnt needed for a 1 week break.Worst thing is im still missing some money from the deposit which they refuse to send me back for absolutely no reason.Do not get tempted by the somewhat attractive prices, it comes for a reason. Better to avoid as best as possible.

Mu
Review №7

Amazing staff, well trained, well educated, well equipped, well presented, well knowledgeable and helpful...Rates are affordable and deserving..Fleet is full of variety.

Ah
Review №8

I have been a customer for almost 2 years and I have never had a negative experience below is highlight of my experience:Cars: tented, new never needed maintenance, and very cleanFlexibility: quite flexible will not be the end of the world if the car was delivered an hour or so afterDeposit: one of the very few companies in Dubai that will not steal your depositCommunication: very professionalPrices: recently they’ve increased the prices but I guess they started with higher end cars and targeting different demography. However, you will not be charged to clean the car just because it was dusty outside like some other rental companies.

UN
Review №9

Was a little skeptical at 1st since they dont even take your card to hold. Great rates, got car. As good as any other. Renting soon again.

Ma
Review №10

Excellent service and great cars. Been renting often from this place - they are quick and make the rental process very easy. Cars are excellent and priced well compared to market.

Gu
Review №11

This was the best customer service from a car rental company I’ve had in years. Calls backs, pick and drop times at my convenience, decent rates and simply treating me like a life long customer from the sec I called them.Highly recommend them

Al
Review №12

Best car rental in Dubai. Great service by Adeel. The G63 was beautifull and the car was clean. I would recommend this place.

Ia
Review №13

This company its a scam.They charge for Cleaning and for extra hoursafter they agreed for no extra charges for couple of hours. and the stuff talking to you like you owns them.Stay away from this company!!!

Ja
Review №14

Perfect drop off and pick up. Great communication. Always responsive. Made the trip that much easier.

TK
Review №15

Such a great rental company , quick and easy through the entire process , clean cars and really nice service overall one of the best in Dubai and I’d like to give a great thanks to the staff especially mr .( Adel) Thank you

Fr
Review №16

Used this service again, the company provided the car quickly and dealt with all the little details. In fact Adeel Brother was super helpful in making sure I was paying the correct amount for the vehicle I rented, when I had made a error where I would have paid more. He quickly pointed this out and refunded the difference.

Na
Review №17

I had a great experience with this company. Especially Saif and Adeel were giving great costumer service 👍🏼 keep the great work up guys. See u guys next time 💯

Ha
Review №18

Excellent service and good clean like new cars 🚙 thank you for providing me a good

Ma
Review №19

Good car rental company, realy good and fast service.

Ma
Review №20

Very bad experience..car models are very old and there is no variety of cars. They also dont give deposit back..

Ma
Review №21

Guys did great! Car was clean and arrived at the right time. Will use their service again.

Fa
Review №22

Excellent focuses service, very good vehicles and they make you feel very important. Thank you and i wish all the best.

Ka
Review №23

I rented an SUV from Silverstone for a few days and the service was great! The car was dropped and picked up at the agreed upon times and the vehicle was nice and clean.

Il
Review №24

Your one stop shop for any vehicle rentals needed in Dubai, best prices, highest quality cars, and the absolute best customer service. Coming from Washington State they made my trip so enjoyable. As an investor and now frequent visitor here in Dubai I will be getting all of my cars through them for my trips. With silverstone you will always be in good hands!!Also, I wanted to give a special mention to our delivery man Saif, he’s and absolute gentleman that makes sure you’re happy and and everything is running smoothly. With this kind of service it doesn’t even make sense to look elsewhere for a car. Thanks a lot Silverstone!

A
Review №25

Quick response, nice cars and good service.

Pa
Review №26

Good rent a car. They gave me mustang car on the same day.Car was clean and good.

Ян
Review №27

Good price and excellent quality. We took a Porsche Macan 😍 we were satisfied!

Ro
Review №28

Perfect and efficiente service. Price is correct. 👌👌

En
Review №29

Wide range of quality new cars, clean and good condition.Helpful, polite and very flexible staff.Highly recommended.😊Peter

Mu
Review №30

I was quite reluctant to use most of the car rental services in uae. I found this place and it was a very pleasant and straight forward experience. No hidden fees or drama. Everything was handled in a professional way and made simple for one as a user. I will highly recommend to use there services and will be sure going back to them going forward

Bi
Review №31

Always use these guys when travelling to Dubai always prompt delivery to my hotel or airport and proffesional service and prices are competitive .will see you guys this month.

Lu
Review №32

Avoid this company they never give back your deposit!!

Mo
Review №33

Very bad service and impolite staff (Samir) where they don’t have the basics of proper customer service!Big regret to deal with these people.. Never again!Go to “Up Town Rent A Car” at Dubai downtown, they are more pleasant and more professional to deal with, plus better cars!

Ty
Review №34

First experience with sylvertone rent car dubai and it was great. Nice cars and great service.They are available and attentive to your requests, I recommend for your stays in Dubai.Now I know where to rent a car next time. See you and thanks again for making my rental great!

Ri
Review №35

One of my favorite ride . Best service .

VI
Review №36

The cars are of top notch quality and the sales and delivery representatives were gentlemen and catered to my needs as a customer even at the last minute bookings prior to the holidays...

Ks
Review №37

Very professional company to rent a car from. I called, and immediately got all information on my whatsapp, with pricing and photos of the actual car available for rent. They deliver and pick up the car at no extra fee. Highly recommend!

Pa
Review №38

Horrobile customer service, very arrogant and not friendly communication, Very Greedy and Unreasonable business practices, I would avoid those guys at all cost!

מו
Review №39

Good review 👍🏻

Ir
Review №40

Despite our horrible experience to other rental company and the reluctance to hire another car bcos we were terrified but when Silverstone Car Rental Team showed fairness deal and made our 1 week rental a smooth experience with the good customer service they offered and the professionalism they gave to us. We will definitely rent one of their cars again.

Mo
Review №41

Very good service over all during such a period. The car was delivered to me and it was in great condition. Very reasonable prices. Very smooth experience thanks to Mr. Amer.

yo
Review №42

To be honest, I know the owner personally. He is one of the best gentlemen you may deal with. His cars are top of the range and he supervises the maintenance process from A to Z. I would recommend his company confidently.

Fi
Review №43

Services were excellent. Good staff especially the manager kind and helpful. Vehicle hire was reasonable and reliable. Excellent condition. Will recommend their services to others.

Ad
Review №44

Excellent car rental in downtown

M
Review №45

Very professional people, cooperative, and helpful.The cars are in excellent condition, and very clean.I would highly recommend for any type of car rental purpose.

Ra
Review №46

While visiting family in Dubai a few months ago, I had to rent a car in order to move around the city more comfortably. However, I had never used a car rental service before; Silverstone made it so simple (and relatively cheaper) to rent a car. All the employees were extremely professional and lovely. I would definitely recommend Silverstone to any one who needs a reasonably-priced rental car!

Ro
Review №47

Reliable rent a car!

Ti
Review №48

I am currently spending my vacation here in Dubai and choosing to rent a car from Silverstone was a very wise decision to do in terms of price range, service, availability and practicality. I have a lot of experience with renting cars within Dubai, but Silverstone definitely tops all of them without a doubt.Truly recommended for all :)

He
Review №49

Visiting from Canada, I had decided renting a car would be the most efficient way to get around Dubai and Silverstone Car Rental was the perfect place to do so. The staff was super professional and polite, providing me with the car of my choice, a Bentley Continental GT, on the same day I called. I received it in great quality and am very pleased with their services given the extremely reasonable prices offered. Highly recommend!

ud
Review №50

The worst after sales service ever. The car was not in a mint condition too . The car smelled of cigarettes . Someone named Amer is so rude . They do not refund you your deposit unless you nag and remind them every day . Your credit card deposit is not kept blocked, they withdraw the money to their account . They promised to refund the deposit in 2/3 weeks maximum. A month past i gave the car back without any faults and after alot of calls and messages and listening to insults from Amer i got my money back today . Bank transactions are not blocked during Corona. I live in dubai and they gave me that reason . Do not rent a car from them . It will be a mistake. And i honestly also believe all the 5 star reviews here are fake.

Ha
Review №51

Very excellent service, clean new reliable luxury cars and best price of all, I really liked it. I didn’t have any issue with the guys while renting Mercedes CLA, They are trustworthy and highly recommended.

sa
Review №52

Silverstone rental company is the meaning of the excellent service in term of support, pricing & professional experience.I would advcie everyone to try and am sure you will have lovely experience.

Review №53

Terrible experience!

Ya
Review №54

I recently rented a car from here. The service was excellent - they do not disappoint! Thank you so much will definitely rent from here again and advise any of my friends to aswell! Highly recommend.

mo
Review №55

It was very smooth experienceEverything as expectedNice And professional staff

Ad
Review №56

Ive recently dedicated my time into traveling as much as i can this year and my experiences with car rentals havent been very good at all until recently when i travelled to Dubai and came across Silverstone Rent a Car.I wanted to move around the city with style and comfort and I have never been more happy with the service, price, and car availability that this car rental had. I rented a Mercedes C300, and the conditions of the vehicle when it was given to me were excellent!Would definitely recommend to anyone traveling to the UAE thats looking for a modern way to roam the city safely and comfortably.

Ba
Review №57

Poor experience , damaged cars , deposit not retrieve at all

Ta
Review №58

Terrible customer service.Very disrespectful gentlemen trying to over charge months later.Never using again !!Don’t make my same mistake !!!

di
Review №59

I had a wonderful experience with Silverstone, they were extremely proffessional and efficient in their service. I contacted them asking for a car on the same day and they were able to make it happen immediately, and at a reasonable price. I tottaly recommend them.

mi
Review №60

Amazing experience!!!everything top

AJ
Review №61

Their prices are reasonable and they have strong service.

No
Review №62

Visited Dubai recently and rented a car from Silverstone for me and my family, the quality was excellent and the service was even better. Definitely recommend it to anyone who’s looking to rent a car.

sa
Review №63

Good customer service and friendly staff, highly recommended

Hi
Review №64

Fair prices and good customer service

Sa
Review №65

Excellent service, affordable prices,

Ha
Review №66

Exceptional service and highly professional staff! 👏🏼

Ri
Review №67

Amazing service and clean cars

Se
Review №68

To avoid a bad experience, A not serious company never respects the agreed time.The cars were damaged, they returned the deposit with Western Union so as not to pay any fees in the end $ 150 less on my deposit.

AB
Review №69

Great experience on dubai to rent a car very helpful gets around nice car well maintained if we go back to dubai I would go without hesistation

Ra
Review №70

Its been 4 months i run after my deposit every time they tell me we pay it but nothing.They are really crooks

Sa
Review №71

Escalade is like a Rama car

Kh
Review №72

I drove a car a month ago to those who visited Dubai and treated me well and their prices were nice

Information
100 Photos
72 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.rentluxurycars.ae/
  • Phone:+971 54 991 8813

Categories
  • Car rental agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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