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Conrad Dubai
Dubai, United Arab Emirates
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jo
Review №1

Excellent hotel at a very fair price. Wonderful staff, do take the time to chat with them and you will find a caring and helpful team. Clean as a whistle, whatwver that means. Wonderful buffet breakfast. Adjacent to a metro station so you can get to anywhere for a song including the airport. Not so much nearby but Dubai Mall only 4 stops down the track.

Ri
Review №2

It was my second stay at the hotel and I highly recommend it. All the staff at Conrad Dubai are so nice and friendly. I stayed for 9 nights and I was at the hotel in May as well and stayed for 11 nights..it really feels like home with them. The restaurants have delicious food, and the service is excellent. The breakfast has a wide variety of food. Moreover, the rooms are spacious, relaxing and comfortable. In my both stays, I was in the higher floors where you can see the view of Dubai that is beautiful. Last time I was with my family and took a suite that showed both skyline and sea view. And this time I was with my daughter in a sea view room. In both rooms, everything was luxury and extremely nice. The location of the hotel is excellent and close to everything. Thank you for all the staff in the hotel for making our stays one of the best.

Se
Review №3

I absolutely loved the Conrad Dubai and I will definitely return! The service at the hotel just outstanding, I had an amazing experience from check-in to check-out. The hotel and the staff made me feel very valued as a Hilton diamond member, which is greatly appreciated. I recieved an upgrade to a King Corner Deluxe Room which had great views over the Skyline of Dubai and the sea. Breakfast has a huge selection and the executive lounge provides a tranquil space to relax in a nice atmosphere. The pool area is also stunning and literally is an oasis right in the middle of a buzzing city.Special thanks to Mina, the guest relations supervisor, who is incredibly professional, friendly and competent. She really took the quality of the hotels service to another level and I hope the hotel management appreciate her outstanding work.

Ed
Review №4

What an amazing and great hotel to stay. The location is perfect right, in downtown Dubai. This hotel has a metro station right in front which is the world trade center station. Everything from the staff to the restaurants to the pool area was perfect The elevators are quick even though the hotel is big and has more than 40 levels. The room was spacious elegant and clean, very modern. It has a couple restaurants on site and are very good food especially the Maestro with the morning buffet. Every staff member is friendly and helpful and was willing to answer any questions. Our flight left really late at night but the hotel gave us a chance to check out a little later than usual and keep our luggage until we departed to the airport. Overall a great experience will definitely come back and repeat, a recommended hotel for everyone.

Co
Review №5

All services are grand. No negative point. Extremely comfortable. Very close to the world trade centre

Fa
Review №6

Nice place and also having Business tower. Its very Near to Metro access and view and service is nice there

MB
Review №7

The location is great. Its in the middle of everything. The hotel itself is very good. The point is very specious and welcoming. The purple are trying to be helpful and available. Funny they dont have self parking. I asked.

An
Review №8

Id like to thank heartily to the whole crew in Conrad Dubai for the warm welcome which we received!! It was such remarkable stay marked with sheer professionalism, warm hospitality, and dedication to every single detail. Special thanks goes to Menbere and the dining team who were so amazing and helpful, loving their job and making us feel like at home. Personally I must say it was the best hotel Ive ever been to, and we look forward to coming back to Conrad Dubai soon!Love from Patrick, Tami & Andrea

Ro
Review №9

I use the gym and pool here on a daily basis. Staff here are amazing so polite and friendly. The pool and gym are superb. Would highly recommend :)

Sh
Review №10

Stayed as a family of 4 (2 adults and 2 kids). Hotel staff are lovely. Buffet breakfast is very good and they are very accommodating if you have any requests for your kids. The pool was great and suitable for both adults and kids.Rooms were very nice and clean. Location is great too. Metro is literally outside the hotel. Highly recommended.

Mr
Review №11

Very nice Iraqi night club and good service ❤️😍

Gh
Review №12

Happy with my stay :) There’s also a cool bar in the ground floor where you can watch the Euro tournament. We got a twin bed room and the beds were super comfy. Breakfast is also decent and had a good variety of options.

Ba
Review №13

Staff were amazing , pool , reception , breakfast everything

ey
Review №14

Hotel location was excellent and the treatment was great. Rooms were very big. It is suitable for business, shopping and tourism.

Ce
Review №15

The staff were very friendly and welcoming. They even provided a birthday cake as a welcome gift which was great. However, the rooms look very dated and maintenance needs to be improved. We stayed in 2 rooms: Executive corner room with a great view, however the windows were dirty and the toilet was randomly flushing, and the room was on the small side. The second room was a king suite, which had a very poor layout. It has a small bathroom with a single sink, only a shower and no bathtub, no desk, no dressing room, but instead a big kitchen with a microwave. The AC in the bedroom was not fully working and even after 2 phone calls they were not able to fully fix it.Breakfast spread was very good and staff very friendly.The executive lounge had a very limited offering.Overall Im a bit disappointed and expected more from a Conrad.

De
Review №16

Situated on Sheikh Zayed Road. Good place.

Mi
Review №17

Great service, amazing breakfast, huge rooms and comfortable beds. Whatever youre looking for in a 5 star hotel is here. But Conrad is Conrad. Yellow boring room, yellow lights, unreasonable carpets everywhere. I dont like staying here because the design is killing my eyes. Still amazing breakfast AMAZING service

Ph
Review №18

When in Dubai, the tranquility of the Conrad hotel is what I need.

T
Review №19

Our first visit to the Conrad was for a week. We stayed in an executive suite. The suite had a large bedroom, walk in closet area, 1 full bathroom, separate toilet, and a large living and dining area. The room was nicely appointed and well kept. While the bedroom and master bathroom had expansive windows offering a large view we were only had a slight view of the top of the Burj Kalifa due to other building blocking the view. The breakfast buffet was large and of good quality. The service at the hotel was top notch and every one we spoke to was always so helpful.

Ph
Review №20

I’m truly sad about services provided in Conrad hotel. I booked room with Skyview but I got room to sea view.Before I confirmed booking I called Conrad hotel to ask if all rooms are non smoking since it’s not showing on website.Call receptionist answered my call saying that Conrad hotel has smoking rooms , however once I do check-in to ask receptionist to provide me this room.Upon check-in there is no smoking room. It’s unprofessional to answer something that’s not physically true.The same happened regarding confirmation about half board if it’s served as buffet.She also confirmed but dinner is not served as buffer but as a menu.Truly sad about. Highly unprofessional to answer something that’s not physically true.

Vi
Review №21

We are family with 2 kids.1. Hotel very clean2. the staff at reception is very friendly and helpful3. whether breakfast, lunch or dinner. The service is courteous and super friendly4. big outdoor pool with nice ambience. Good place for a family vacation

Je
Review №22

Stayed at the Conrad during AEEDC 2021 dental convention.First time staying her and we were very pleased with everything.Will definitely stay there again next year.Jesse

Gi
Review №23

I really enjoyed my experience in this hotel. The personal pays a particular attention to clients especially in SPA and in restaurant.

Am
Review №24

Rooms were clean but no good views outside. I can probably get a better rate with a bigger pool and better amenities. Also staff were inconsiderate. Will never book here again.

He
Review №25

We had an upgraded room because of our status. The room was really big but unfortunately the furniture was very old and we didn’t like it. Otherwise they had a nice breakfast and the staff is nice as well. The location is also good.

da
Review №26

Very average rooms and service. Expected more from a Conrad. The pool area was nice and probably the main reason to stay here

J
Review №27

Our stay was superb! All of our requests were accommodated. The staff were attentive, the breakfast phenomenal, the bellmen friendly, the room beautiful. The location is fantastic being next to the Metro. I cant say enough. My husband and I would stay here again.

Je
Review №28

This will be my go-to hotel in Dubai. Very close to the airport (cost is about 40ED by metered taxi one-way) and in front of a metro stop that can take you all over the city. Also, easy to access almost every site in the city by taxi. The service and amenities are spectacular. The pool is very relaxing. Ballaro is a phenomenal restaurant for breakfast and lunch, and Kimpo was fantastic for dinner and happy hour(s). The rooms are HUGE and clean and so comfortable, and every single person who interacted with me was so kind, helpful, thoughtful and caring.

Dr
Review №29

One of the fantastic place to dine in. Nice place with natural breeze and dimly lit cozy environment to sit. Yummy food to satisfy your taste buds and crave for more. 2 things which forced me to take 1 star away are food was being served only on Dinning table and so it got cold and there was unwanted wastage which we could not prevent as they refused us to serve ourselves. Their hospitality was unmatched and presentation was lovely. So go and dine for iftar buffet with Conrad, Dubai.

Mo
Review №30

- Excellent Hospitality.- Staff goes out of their way to make your stay as comfortable as possible.- One of the best housekeeping staffs Ive ever encountered in any of my hotel stays. They even voluntarily changed out our flowers twice during our stay without any extra charges.- They have an excellent choice of desserts at ISLA (Lobby Café), menu for which keeps getting updated everyday.- Breakfast menu has a lot of choices so that you dont get bored from having the same thing over and over like you do in so many hotels.- Pool is decently big and surrounded by Palm trees and bushes to give that much needed shade during summers.All in all, was a very nice experience and we would definitely be visiting again.

Mo
Review №31

Luxurious Hotel located on sheikh zayed road, directly next to the metro station

Fa
Review №32

For a really good hotel service there is one thing I would like to high light went to one of the lounges in the hotel literally was closed at 1:45 am tried to leave early so I don’t get into the disaster of waiting for the elevator By the time i got to the ground floor it was 2:45 am I hope this reaches to the management and find a better idea to fix this issue

Fa
Review №33

It is located on shaik zaid road its a nice hotel they have night club restorant car parking for costumer

Ad
Review №34

Thanks again for a lovely stay and see you all again soon!

Ad
Review №35

Love this place spend 3 days of my holidays.. Unforgettable moments..Professionalism in their staff. How they were treat us.. A lot thanks to their staff..

am
Review №36

It was amazing experience for me with Conrad Tower in the Heart of Dubai shaikh zaidh Road .

Je
Review №37

STAYING HERE IS LIFE CHANGING THIS HOTEL IS THE EPITOME OF CLASS, ELAGANCE, AND TOP NOTCH CUSTOMER SERVICE SERIOUSLY THE HOSPITALITY SHOWN TO ME WAS WONDERFUL. THE STAFF WAS COURTEOUS AND HELPFUL, THE FOOD INCLUDING ROOM SERVICE WAS DELICIOUS AND TASTY, THE POOL AREA WAS COOL, BUT WHAT PUT IT OVER THE TOP FOR ME WAS THE SPA SERVICES I RECIEVED A MIND NUMBINGLY GOOD DEEP TISSUE MASSGAE FROM OKTARINI please ask for her she was wonderful with deep pressure she was excellent and the detail and attention she paid my problem areas (mainly my feet from all the walking and tours) relieved my feet of sorness and tension if you do. Nothing elses at this hotel GET A MASSAGE FROM OKTARINI !!!!

Ar
Review №38

It was really good stay. Enjoy in Bar. Beds are so comfortable.Breakfast was aswesome

Uz
Review №39

It was a great experience. Everything was well organized and greatly managed.

Ma
Review №40

Excellent venue, service and food. Highly recommended

sh
Review №41

Dubai always nice place to visit and i want to come again and again

Mo
Review №42

Its one of my favorite places in Dubai, I would have given them a 5 star if they were to put more effort into cleaning the windows.

Sa
Review №43

Clean rooms and spacious. The lobby is large and they have good coffee and desert. The pool is ok and they have a kids section.

Di
Review №44

We went to Vii, they gave us a terrible table, told us its an R&B night and when we arrived it turned out to be african night. The staff is very unprofessional and everyone we talked to didnt know what they were doing. When we booked they said 300 aed per person then When we arrived they said its 350. We paid and left at 1 (the party ends at 3)

‫ع
Review №45

Id rate this hotel 5 stars but being a regular guest with a Gold Hhonors Membership I can notice how their services become worst, starting from welcoming at the reception to room upgrades and Room welcoming too is really disappointed. I remember the last two years Ive stayed at this hotel and they would send me an email welcoming us with an upgrade to the executive lounge and all the required information, it was perfect. Unfortunately the management might be changed which is not good at all. Specially the lady who said that shes a duty manager, they refused to give me the contact for the hotel Grand Manager which is disappointed too, they told me hes in a meeting and I cannot see him.Im an Operational Excellence Manager and I know when the services is becoming bad. Hotel management should wake up.

Ra
Review №46

Very good Hotel. Friendly and helpful staff. The property is in a good shape and next to the metro, makes travel and discover easy.

Bn
Review №47

It was a nice , comfort , relaxing , friendly place. Staffs are very professional to cover your requests , food , hospitality was wonderful. A specially Alan from reception and Avinash from concierge they helped me a lot. Thank you so much again for everything. You are the best of the best! I’ll come back 🥰

Mo
Review №48

Food is delicious , atmosphere is vibrant , love the flower arrangement in the lobby

R
Review №49

This hotel is different, and in a really cool way. There is just good design and aesthetics everywhere you look. And its functional! From the working areas downstairs, to the laundromat, to the showers: Everything is just a pleasure to experience. The staff have character and are not faceless. They are friendly and helpful. The breakfast is delicious and excellent value.

Ro
Review №50

In general its a well located Hotel and with a chilling pool area.As in some reviews mentioned it was not easy to get the reserved and confirmed non smoking 2 queenbed sea view room. The check-in needed 30 minutes at 5am in the morning at first the receptionist said he doesnt have the booked room available. After he spoke with colleague he gave us the information that the room is available in 15 Minutes. After that time we got our non smoking room with two beds and desert view. In return for the inconvenience they didnt charge us the first night. So a proper reaction by the receptionist.Little disappointing gold status wasnt mentioned and recognized at all during check in. Did get room on lowest Level and with wrong view.

Do
Review №51

Had a pretty unpleasant checkin experience - we booked 2 queen bed nonsmoking seaview room, after our arrival from the airport at 5am we were told this room is not available - we could have a king nonsmoking (unacceptable as two friends) or 2 queen smoking (also unacceptable as nonsmokers)After some discussion they found a 2queen room nonsmoking, which should be ready in about 20 minutes.I was pretty surprised that the whole checkin took over 30 minutes in the middle of the night, we have both Hilton Gold Status which wasn’t mentioned once, instead of the upgrade based on availability we were kind of downgraded with the view and got one of the lowest floors (26) etc.However, the checkin staff was friendly and apologized for our inconvenienced with waiving the first night.I like the hotel itself, good equipped gym, big pool area which is nice to hang out with many palm trees etc.Was a bit surprised that we pressed the light for housekeeping as we left our room at 1pm but the room wasn’t made.Wondering if we have to actively request that? But we haven’t been told about it..Will see, if it works today.Update **->****: The hotel team took really professional care about this matter and offered us immediately (1hour after the review) solutions. That‘s a really 5* hotel service.

An
Review №52

Exceptional hotel, exceptional staff, prime location and overall excellent facility. Two enthusiastic thumbs up!

Ne
Review №53

I visited this place more than once, I loved it very much, classy, ​​clean, tidy and the service in it is excellent, my experience with the restaurant is unforgettable, as I felt like I was with my family, from the first visit the staff remembered what to eat, what to drink and when, especially thanks, Ayo, Hassan, Ruel, Gene, Roselle and Abu Baker

Mi
Review №54

Had a very pleasant 2 weeks at the Conrad. Very elegant hotel, perfect location, lovely pool outside with garden, great service. I can definitely recommend this nice hotel for business and leisure.

Su
Review №55

Delightful experience. Fenny at Front Office is a true customer service champion. Her genuine care made a big impact on our overall delight. Swift checkin & we were in our perfect room. View of Sheikh Zayed road on one side & Satwa view on the other side was mindblowing sight. If you have clear sky, you can enjoy far ocean view as well. Ayu & Brejesh in Dining Room made sure our breakfast & lunch are impeccable both culinary and service wise. Rupam from Housekeeping kept the room in prestine manner each day only to be messed up by kids but still commendable output. Being centrally located near to city shopping destinations and metro station a jump away from lobby, you have ample choices for absolutely everything. Fitness area has good work out equipments, but didnt meet my expectation. Pool side has a Polynesian feel to it and has couple of true instagramable spaces. Gayan ensures you are pampered by the poolside and orders are served on time. We had a great time, next visit I would like to try their Spa.

Om
Review №56

Great hotel in the prime area of Dubai. clean, family friendly and very comfortable. will return for sure.

Yu
Review №57

The only address I prefer to stay on business trips to Dubai. The location and service of the hotel is excellent.

Zu
Review №58

Amazing hotel with an outstanding Service! Highly recommended

Kh
Review №59

This my second time to stay in Conrad Chain, it is well located and well designed room. You can enjoy the bath tub after long and busy day. The location is close to many restaurants options.Room service are great and on time

Ji
Review №60

Very welcoming SPA.Friendly staff

Ba
Review №61

Loved my stay here, will definitely come again, but breakfast time needs to be run a little longer.

ia
Review №62

Excellent hotel. An oasis of calm, fantastic staff. 6th visit, cant wait for my return. Really well managed property, well worth a visit. Highly recommended.

Th
Review №63

Very good hotel! Service was extraordinary. People were so kind. Love this place.Special thanks to Pool lifeguards Randy & Lito. They always took care of us and gave us the best sun beds.Also big thanks to Ms. Menbere, who knew everything about our favorite breakfast.The food and the service were awesome. Rooms were always very clean and they did their best to provide us the best stay in Dubai!And finally a big thanks to David who always warmly welcomed us every day after our trips.Thank you Conrad Team!Looking forward to coming back in October.Greetz from Germany.

Ja
Review №64

From the reception they are very accomodating. Some of them are good.

Li
Review №65

Really bad service and they make you pay 129 aed for parking that they tell you after. Unique in Dubai!! Avoid at all cost.

Me
Review №66

Best Hotel for staying in dubai with great views

Ba
Review №67

They scammed me with the day pass price of pool and food. They said for me in the reception you will get 120 dh for food and drinks, once i entered i recognized its only 75 dh for food and drink.

Sa
Review №68

Service is professional, attentive and friendly, beds and linen are nice, only complaint was the electrical outlets in the room, too few and those that were available fell apart or didnt work. Also closets didnt have shelving? Unusual? Restaurant food was meh.

tr
Review №69

Very nice and super yummy sweets cake

Pr
Review №70

Nice place to sit together and dine.

Sa
Review №71

I am so shocked that the hotel is five-star!!Do I recommend it? NoAlthough the staff is nice, I am very disappointed.

Lo
Review №72

Visited their spa with my cuz. This place is amazing. My massage was excellent feeling Energetic. The therapist Marisa applied just the right of pressure I needed so perfect. Love their jacuzzi too. Special mentions to Jane whos my cousin therapist. We both had amazing spa experience here.

Ma
Review №73

The Conrad Dubai is our favourite hotel in Dubai. We have visited several times and have always been well looked after. The price is amazing for the quality on offer as it truly is a 5 star hotel. Breakfast is full and plentiful with Asian and Western options, the pool area is tranquil, a real oasis in the middle of a big city. The rooms are all of a high standard, we stayed in several different room types and have never been disappointed. We also enjoy the executive lounge in the evenings as HHonors Diamond members which last time we stayed (in February) was beginning to return to normal after covid restrictions. We are staying again in May and already looking forward to it. Highly recommended.

Ir
Review №74

Great place to visit in dubai

JL
Review №75

The stay at the hotel has been very pleasant for me, the staff very professional and always ready to help, and with a smile. They make you feel at home.Many Thanks

Ri
Review №76

Just WOW ... I’ve stayed in many hotels throughout my life and rarely had such an experience. I was here for 2 weeks and couldn’t have chosen a better hotel to do so. The staff was amazing to us especially Genefona, Klariz and Ayo. They were welcoming and friendly right from the start. They knew us by name, knew exactly what we needed, etc. These people made our trip ! I definitely recommend you going there whether for a day or a fortnight.

Ay
Review №77

Very good Hotel & facing Dubai International Convention & Exhibition Centre

th
Review №78

Great place to visit. Nice view point in Sheik Zayed road, Dubai, UAE.

Mo
Review №79

Visited a property developer in the hotel. Good experience with great facilities and valet parking facilities.

Ra
Review №80

Its simply eye catching

Su
Review №81

It was my first time to stay in Conrad chainWas a great experience , all the staffs are professional and kind ( with a beautiful smile )Services were fast , buffet is delicious , view is fabulousCant wait to visit u againThanks Conrad team

St
Review №82

Very good Hotel, better than other 5 Stars Hotels in the Area of Downtown.

Ma
Review №83

My favorite hotel in Dubai - amazing hospitality and perfect for business.

Sh
Review №84

I enjoyed my stay there.

Li
Review №85

We stayed at the Conrad for five nights. The price was extremely reasonable and all I can say is wow! We are loyal to Hilton everywhere we go but this property was next level. This is mainly due to the service. Absolutely nothing was too much hassle, they went over and above at every turn. I will stay at this hotel every single time we go to Dubai and would recommend it to everyone.

ki
Review №86

Amazing hotel, beautiful pool but not.many options interesting of restaurants

Ze
Review №87

Perfect place for small office set up,

mo
Review №88

Very popular night club here

Yo
Review №89

Excellent hotel, very friendly and efficient staff. Good location, Beautiful, comfortable and extremely clean room.

Ir
Review №90

Awesome place. Had Iftar in Ballaro Restaurant. Food quality is great with excellent service. Highly recommended

Mo
Review №91

Spa is very good and staff are very friendly and helpful

zo
Review №92

Its such a lovely hotel and great conference venue

bu
Review №93

Felt very good at this hotel again. They manage the corona times very well. Rooms as usual very comfortable and good service. They should inform during the booking process that the executive lounge is closed - of course in the corona situation I do understand, but many hotels take advantage and reduce services and blame it on Corona.Pool Area and Gym open and both very good. Restaurant for breakfast good but could be better arranged. But in general the hotel is very nice and I enjoyed my stay very much.

Ka
Review №94

An excellent place with wonderful service and hospitality.

Ir
Review №95

Excellent hotel, staff is very friendly and the food is delicious.

Sp
Review №96

Good ambience. Cooperative staff, definitely will visit again. This is 2nd time I have been Conrad and felt its new again. Definitely +++

Fa
Review №97

Clean and nice, very well located

SK
Review №98

One of the finest hotel with Hilton class.

Sh
Review №99

Horrible experience and staff. I went for a meeting, valet the car, paid the bill at the restaurant and then paid AED 60 for parking which was not mentioned anywhere. What a horrible hotel and beware of hidden costs at such places.

Mo
Review №100

Had an amazing stay at Conrad beginning of November. Delicious breakfast, great pool area and very good location! Will come back in January.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.hilton.com/en/hotels/dxbcdci-conrad-dubai/?WT.mc_id=zELWAKN0EMEA1CI2DMH3LocalSearch4DGGenericx6DXBCDCI
  • Phone:+971 4 444 7444

Categories
  • Banquet hall
  • Hotel
  • Conference center
  • Event venue
  • Meeting planning service
  • Spa and health club
  • Wedding planner
  • Wedding venue
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