Ms Mashael Fahad was fantastic! I was looking for a specific service which ws not available at this branch, however she went out of her way and called other branches to help me source my requirement. Thank you very much!!!!!👌

Seshadri Narasimhan (Operations manager) is one of the worst at his job. No return/reply on phone calls or emails, doesn’t know how to talk to customers, doesn’t know the basic functions of his job and from the looks of it, simply doesn’t care.

Worst bank and service evert tried, pleas3 stay away of this bank

Only 1 person in the whole building responsible for accounts!!They made me to wait for almost 30mins to see him, then he told me you need to get your request through phone service .......Rubbish service!

“A great leader must serve the best interests of the people first, not those of multinational corporations. Human life should never be sacrificed for monetary profit. There are no exceptions.”

Worst treatment.. Lady on counter 9 michele always kickout customer with lame excuses... If i visited 100 times, 99 times out of 100 times i returned with stupid answer...

Poor customer service and highly ineffective

My Father Abdul Qayyum Abdul Haq Saving Account Holder In ENBD since 12th April 1994, had his 127,500 dirhams got transferred online to unknown Accounts without any acknowledgement or any confirmation by him on 30th April 2019 at 3pm within 3mins!!! And bank has no idea about this fraudulent online transfer? Although he has never used online banking in his entire life. We are completely shocked, amazed and disappointed by the low level of security ENBD, how can such a prestigious bank could be so unsecured. I demand that this looting issue should be resolved ASAP, and my father should get his life earning back. We have already reported the matter to Dubai police Cyber crime branch and they have assured us of there prompt assistance and also raised a complain in Enbd jabel ali fze branch near gate no:3 and the bank had informed that they started the interrogation.

Never use this bank! It is just cool brand and big net. If u want to stay calm in future think triple twice! My experience: account closed - nobody can explain why, but 57 aed they still taking every month; 5000 aed stacked in ATM, nobody assisted for long time. Need help call them and speak to robot! Im happy client of ADCB, coming to JLT not crowded, personel always offers tea or coffee. But nerves still remember NBD...

Multiple ATMs and ample parking

The one and the only best bank in UAE...

Best Bank UAE

It wasnt a pleasant one when i approached the teller (Mohamad Shuhaib) to deposit money on my account. Scolded me for not having a deposit slip. Its my first time to be treated coldly. The rest of them are overfriendly, in fact they just always ask for my mobile number or account number and process my request without hassles. This time i was really disappointed.

Good service

Good service

Emirates NBD retail banking and services centre