Just one aged guy was entertaining everyone and we all had to wait till he finishes the first customer.I dont know may be something is wrong with his eyes or eyesight is weak because he was asking the security guard to read things for him which was making the procedure even more late. One of the worst customer experience.

Please close this page and search another bankThank me laterDon’t waste your 1 minute even to read reviews about this bankThis is not bank it is trash box

Worst bank ever and that is quite an achievement. 3 months of ‘cost free interest free’ deferment of my loan due to the corona crisis. Had to pay the 3 months interest AND interest on this DO NOT APPLY FOR A LOAN or MORTGAGE HERECustomer service 0 and proven right on every one of my complaints with central bank. Will move my mortgage at next opportunity

Very Bad service, Staff are setting bit customer s are weating

Worst bank few atm, few branches and Dubai mall branches closes at 9pm but according to bank website it should close at 10pm please inform customers about the true timmings. I’ll change my account here to better bank soon..

THE Worst bank ever. We have home finance with them and out worst mistake in life. Poor service in every corner! Can’t get in touch with any department and always have to chase them for answers. And where are the Atms? God knows where. Not even qualified for one star. Horrible!

Lady at the teller was extremely rude by the way of talking. Wouldnt even smile or look at the face. Dont even think of opening an account here or any of their services. There is no way of getting in touch with them via telephone, two monkeys on the hotline can do better customer service than their whole team, they can easily keep you waiting for 20 minutes. Internet banking is primitive, they also tend to block your debit/card if used abroad. Branch in Dubai Mall opens at 10:00 (not at 08:00 as it informs you here).

Worst customer service ever. Completely non attentive staff and long waiting time for even submitting a document.I rather suggest any other bank to deal with.

Now New roul minimum 3000AED balance need other wise 26.50AED fine

Very bad service I always not get my problem solved... They need to Improve the service

Branch of Commercial Bank International in Emaar Square.The bank offers standard banking products, as well as tailor-made financial solutions for Corporate, SME and Retail Banking. A few of the services are from personal account services to finance for homes and automobiles to commercial loans and project financing.

Customer service is very worst. No kind and humble from the bank staff.

This is one of the waste bank service in UAE..... fedup with customer care peoples also with their service...... Who asked you to start the bank business in UAE.... All are bad service.

Worst service everLong waiting time while no even people cuing.I handed my documents for update but still 15 days later it wasn’t updated in the system.

They dont reply to emails and dont respond to contact forms on their website... meanwhile their interest rates on mortgages are sky-high

The fees and services are as down as a financial institution operating in UAE and not a bank as all the rest. The worse customer service!!!

Can give one star only (from my experience)

They are not answering calls at all

Very but service I wait around one hour nothing changed and it’s in Dubai mall

Not helpful like other banks

No clue how they work

Very poor facilitiesFinding a cash deposit machine is harder than finding a hidden treasure

The bank to go to if you are looking for horrible service, hidden fees and charges.

Worst bank experience I have ever had, really regretting opening a business account with them, not recommended at all!!

Worst banker ! Not able to deposit cash in mankhool branch

Their customer service is very bad and the cashier not smiling at all

Recommend this bank

🏦 banking

Good customer service

Worst of the worst

Love it

Nice

أعتقد أنه البنك الوحيد في الإمارات الذي تشعر معه أنك لست في الإمارات ... عدد فروع قليل جدا .. عدد آلات السحب قليل جدا.. التعامل بطيء جدا مع المعاملات.. وأحيانا تعامل غير لطيف من الموظفين.

Unfortunately many accounts are being closed / old / huge balance required / measure to rise to wisdom

I do not like the workers as forbidden money

Good