Worst experience. They all are good at the time of starting a deal/business. Once it is done, then they dont bother any of the complaints. There is no reply for the mails. Even if our points are correct also, they stick on to their system. Everyone works as a Robot there, no one uses their common sense. I really having a big trouble with this Network team. We are losing money doing business with them.

They are the looters of your hard earned money, find some other company but dont start any business relationship with them, honest advice for all.

Disappointed in the start , but later the issue was resolved , the rating goes out for Mr Usman who was very polite and brilliant .. 100% support and amazing customer service to resolve the issue .. hope it happened from the start , nevertheless very efficient follow up team .. !!

I am giving one star because we don’t have an option for zero. They are cheat, fraud company. Be aware, never do business with them.They have hidden, random charges. They will keep on dedicating from your account, without your concern. They will start random service and start deducting money.

Very bad services. Any suggestion for alternative?Please let me know

Very bad experience without any information they will deducted amount fake service

They will be very nice , till you sign !

This is a very fake company Jesus Christ i have never seen this kind of support in my entire life. The lady who answers calls doesnt know anything on this planet earth. You ask something different she answers something different. Ohh my God this is very strange hooooooo in which world is this company living in.

The process of having a payment gateway is extreemly slow and could take more than the time spent in developing the website. If you are in rush then this is not the right place to set up your payment gateway.Update..after more than 40 days i still do not have a payment gateway. Be careful when dealing with this company. 100% you will regret it. 100% they will destroy your businessUpdate..After 65 days they finished one task with problems and second task still pending.They provided a payment gateway where customers receive a confirmation messages prior completing the payment.Something seriously wrong with this company ..⚠️ Do not make a mistake and sign up with them. Total headache and disaster customer service

Poor Service.I have a Payment gateway From them. Suddenly there has been no settlement for transactions 23rd Nov. 2020 onwards.There is no Point of contact in case of any issues. Call Centre just asks us to send email and there is no reply even after 48 hours.I Receive Email (Screenshot attached) asking for MID No. while its right there on the subject. ***WOW**Very Disaapointing considering there are many other BETTER alternatives out there. Im looking to switch and never look back.

Shortest route and very clear dirwctions avoiding traffic jams

Hi, very disappointed, we had a simple transaction of card terminal and we have weeks delay and everyday promises that it will be tomorrow, lost patience and asked for refund of upfront payments, will update if they are able to manage refund process like professional company, Network, seriously you need to work to improve.Updated after delivery and good aftersales service but 2 weeks supply was way too long. Otherwise happy.

Met with the business and partnerships team at Network International and they we’re very receptive to Fintechs like sync. money from U.K. / Europe looking to expand to UAE - Dubai.They all had good words for the sync. money✖️ Mastercard and they loved the design of the card 💪🏼

It’s one of the most ridiculously shabby customer service, no communication between teams, Paul Thomas claims to be RM manager, doesn’t read clients mails, management does not respond to mails. They don’t deserve any star rating. Worst customer service manager Paul Thomas.

Very bad services. Look for alternatives.

Very bad customer service so far, they promised me that I will have the machine since a week and every day they give me a different excuse.I regret dealing with them after I saw the reviews here

I am trying to contact Network Internation because payments are not credited our Bank account. No one is there is support. I am writing this comment during phone calk with Network International. It has been ringing since 13 minutes but no one is bothering to pick the call and provide support.

Zero! I cannot explain how horrible our experience with this company. Took money by mistake, tecnically unauthorized and now they are taking forever to correct their mistake. No one answers the email properly as it is a different person every single time, no phone number to call, such a headache.

Very bad service and customer service. I using their services from July 13 until now even single money came to account. Please others don’t use this company

One of the best service providers of payment gateways across UAEAlways available on supportOffice location is very convenientUntil today I didnt know that they have operations across GCCTheir rates are are very goodTheir machines are advancedtheir employees are supported

Bad service, false promises. Higher rates compared to others. Unfortunately, I didnt do the proper due diligence before dealing with them. I dont recommend it at all.

Parking is paid over all. They have Costa coffee counter in ground floor a good indo arabic food cafeteria on ground floors offering good breakfast and lunch collections.This building is having NI head office and Emirates NBD IT COE.

This company should NOT be offering payment gateways at all, they are very dangerous on people’s businesses, they add unwanted risks by their in-capability to offer proper services, they have unexpected mistakes on the most basic side of the work required like releasing a transaction report!!!! I advice strongly to look for a better option for any business owner who need a gateway

Very bad customer service. Being a bank handling our and our customers money, they dont have professional customers support. even managers are not answering phone calls, dont call back and its a pain to reach out to them.NOT ACCEPTABLE IN THIS INDUSTRY

The worst company I had to deal with! Half of the staff don’t speak English; processing period for any request is minimum a month; they never reply to your emails; managers who is handling your account can’t do anything apart of documents collection.If you still think to use their services, please don’t!

They only provide the worst services all over the world and keep impossing new fees without your knowledge .No Thanks

Amazing Taste, Cozy Sitting place, Chapli Burger is a must taste item.

Very irresponsible. worst support. Just like scam, they will get the money and no more response from them

Horrible customer servicepoor skills from the customer service teamone salesman name Fareed lost the cheque we gave to him to apply for a card payment machine in our shop

Useless company, Zero customer service, if want headache and losing your .money go in contract with them

If you want to experience lack of customer service, then NE are just for you. Emails are not being answered within weeks, not even days.

Worst company I ever worked with, poor service, my money is on hold since March and they didn’t deposit it to my bank account

Poor services & fake promises, waited for more tan 3 months to go online after payment gateway configuration, but no reply from any team.passing balls like contact DM Contact RM and so.Now started deducting for unknown misty value added services .

One of the worse and most unreliable payment gateway provider. One of the poorest support followed by constant issues and unreliability .They have no Shame that their Poor service impacts the Business of others.Our ecom project got delayed by 2 months because of them and after bing online for 10 to 15 days they called saying due to some technical glitch our merchant ID is blocked and we need to resignup and they will offer re signup free. Forgetting technical glitch at there end caused it and they are shamelessly approaching saying to sign contract again that too having different tarrif then original contract .Avoid them at all cot as they are cheap in all ways

Very poor service and we have very bad experience

No one picks up the call. No one answered emails.

3 months to process a payment gate and get a refusal, they initially claimed 2-3 weeks. I had to follow up every week as I simply had no feedback. Now, I want to get back the cash for the setup fee but still I receive little feedback.I went to their competitor and got my setup in 2 weeks.

Network International really do not deserve to exist as an organisation.Cheats!!Horrible experience with Network International team. They do not even care to answer your phone calls and reply to emails, so unprofessional. They just want to sell their products and then start charging the clients with some vague fee which is not even mentioned in the agreement.No internal compliance, no wonder so many business owners facing problem with them.

Terrible Customerservice. All relationship managers answer the phone call only once and once they realize it’s something that needs work they stop answering calls and emails. Most unprofessional service and theft of payment transactions is not considered as illegal. Definitely not recommended.

The only thing they can do is to charge merchant, 0 services, 0 customer care,

Dont pay before u receiving any thing from network llc .. bcz there tomorrow not coming ..

This very bad sarvis. Bcz... Im one of cstmer for u.. I have some ishu for u serves.. Im comblint 4 month.. No action for any depatmet.. Somny time Im comblint this not answer me 4mnth moor...

One of the worst companies & service providers in the UAE.If there was a negative rating on Google, Network would be a (-) 5 stars.Terrible from A-Z.Do NOT use.

Its too bad for this company having a salesman like AQIL A.. All i wanted is to know the hidden charges which is not discussed before the acquisition of the credit/debit card swipe machine. Instead of getting an information from him, he got angry and started yelling/shouting which is our right to ask as a customer. Its totally unprofessional, rude and worst experienced i ever had.Prior to this, he actually promised that i will be receiving the machine 5 working days after giving the cheque payment. I gave all the documents including the cheque payment the same day but after 5 working days i got nothing, 10 working days still nothing and the worst is he is not responding my message nor attending my call. I thought i got scammed so i started calling there customer service. After multiple follow up finally they deliver my machine after a month.Its not a pleasant experienced at all. For those new and planning to have this machine, better to go to your respective local bank because they have good system, 24/7 support and some banks also giving the machine as free.

Very bad customer service. We applied since September. And paid for the credit card payment service on October. Until now they kept on delaying us. Everytime we ask them for update they always say next week and its now been 3months without clear answers. Try to stay away from this company of ure looking for credit card payment facility. I should have taken the other reviews into consideration before I paid them.

This company has to shut down forever, its a total fraud , you cant play with time and energy of ppl in this difficult time , its almost 1 month delay ! and you got your payment in advance . dont do any business with them

Zero star .. more than 2 months waiting for swip machin still not received.. and manager sales saying tomorrow tomorrow.. i dont why tomorrow still not come !!! ..dont pay before u receiving any thing from network llc .. bcz there tomorrow not coming ..also waiting for ur reply

You didnt see your bad reviews ????? Shame

Although it was complicated documentation of my company, Network Team has candid helped us to get POS Machine. I would like to specially thanks to Ms. Maricel Uson for her patient and professionalism.If you are looking for POS Machine, then just ask for Maricel for assistance.

I had an one of worse and horrible experinces ever with Network International team , 8 month to finalize our Payment gateway , services delivery and their Client relationships Managers are way below expectationsThey dont apply compliances internally . We do Daily Business setup and company formation on UAE and i thought this could be only my experience and maybe my costumers are not facing the same challenges however I found out that it looks like its an general atmosphere in the company I highly dont recommend them for any start up Business in UAE

Very poor customer service. They are not at all bothered about the customers feedback on google listing. i am looking for an additional machine and chasing them for one month.NO REPLAY

We signed up to use their service on our e-commerce website for online payment, paid bunch of money to activate it and waited for months. We followed up with them with dozens of emails, submitting, resubmitting the same documents to get back OUR money. Finally the issue was solved and now we are getting funds in time

I am appalled by Network Intl.s service! I have paid in full for a cash machine for my business over 4 months ago which I was promised Id receive in a week. And have been chasing them through every avenue since and have no response regarding why I have not yet received the service Ive paid for! They have a complete disregard for their customers, do not bother getting back to them after multiple follow ups and frankly should not be allowed to do business. They effectively take their customers money and disappear.

Very Poor service and heights of ignorance,Worst management everAccount manager hanna are rude very bad customer serviceKeep my money for 3 weeks i just change bank account.. she said 2 days sirNow 3 weeks and not yet finshSwitch off her phoneCustomer service are uselessEvery one do Whatever they want no standard no level no qualitySupermarkets are more organized than this companyI complain about this account manager and nothing no actionTo swich my compnay Bank account they asking documents i send it many time and every day one from business team call mePlease sir resend it i was not at cc emailNever trust any information that the staff provide, the managemnet never answer the calls -they simply ignore, not recommended at all.I advice everyone its big mistake if you are going to sign up with networkVery bad very poorTotally unqualified unprofessional teamThe worst experience ever

Very Poor services & fake promises, waited for more tan 3 months to go online after payment gateway configuration dont Trust them

I called before few minutes the call center number to ask technician to come fix the MURA machine in our restaurant the call center representative dropped the phone while talking to him and he didnt answer again!!

I was provided a card machine 6 months ago and I have not been able to operate that. I have been following up with them and nobody seems to be helping me out. Whenever I call they say they will escalate and nothing has been done. When I write emails to them nobody even responds. Really bad customer service.

Very pad company the hold the money more than 2 month and service is very very bad

Great Service & their new machine is very good.

Very bad services from managers & staff, not responds our email & phone calls

Too hard to reach & very poor customer service even the helpline number helps you by playing good music for hours if u are willing to wait.even one star is too much.

This building has cafeteria, mini mart and coffee store inside it which is awesome!!!

Avoid if you can, zero effort put in on their part and constantly lying and delaying to avoid doing any actual work

Very Poor service and heights of ignorance, To swich my compnay Bank account i will have to wait for 20 days and just asking documents period of intervels, so they can buy time and no confidence in any information that the staff provide, the managemnet never answer the calls - they simply ignore, not recommended at all.

Service need to improve

Very bad company and cheating with the customer we leave them services. they are over charging all time please aware these company

Very bad service . no support by mail or calls . no deserve for 1 star

Worst company , dont trust them any more

Avoid. Unprofessional and not trust worth. Their team will not tell you about the hidden terms and conditions at the time of contract and several issues come up later. Maybe thats their management policy

Bad services

They are cheating with customer they are charging overhead I take machine form network they said one time payment . But they are over charging and didnot reply by mail and call very bad service aviod them

I am having business realtions with network for past 5-6 years. But I think there customer service has not improved. May be due to work overload. Disappointing but dont have an option so have to deal with them.

The worst customer service a client could have in Dubai.The team is not professional at all and the mistakes they do are catastrophic.Avoid them at all costs.

Very bad services from managers & staff , dont join them

Bad customer support

Just another office space, but overall decent facility...

Delay for transactions. Poor customer service

I am shocked and surprised. The worst customer service ever by any company I have ever come across ...

Ground Floor is ENBD bank where as other floors are part of Network International. This building has toilets for visitors and have a cafeteria which work in normal day time.

Worst service

VERY POOR CUSTOMER SERVICE. Salesmen are not polite with the client, and they never stick to the promised dates.

Great service and advanced

Very poor customer support service.

Very Bad Service

Been deducting random charges and once confronted, they say they will return the amount but never do.

VERY POOR COMPANY FROM A-Z

Very hard to reach, poor internet site, no way to get help...

Very bad company

Where I work

Very bad sales team

Nice offices

Worst4

Worst company

Advice Advice Advice Do not share any work with them, endless problems, endless lies, and lack of supportIf you are looking to lose your business and your money, this is the right place

There is no communication, no credibility, and they are not clear

What is the best service and the customer service star is less than the standard Bacter unfortunately raised the rate of machine payment on me without telling Bhalchi and they have additional fees eat anything means Bkboa contract Shi and Btserfoa unfortunately without credibility or respect for the other party

A very bad company, the one who takes a visa machine from them gets involved and evades its cancellation

Entrance needs modification

Very poor customer service, very poor, poor, poor, poor