user
Jumbo Electronics
Dubai, United Arab Emirates
Appearance

Comments
Mi
Review №1

They seems to be having more staff than customers, you won’t be able to just browse around compare your options with other electronic shops because someone is constantly monitoring you and asking questions.This anyway has become a standard for many outlets regardless of the type of product.Now to the better part of our visit, One of the sales advisors Manjout took his time to walk us through operating Logitech Spotlight Presentation Remote since it wasn’t initially compatible without MacBook

Di
Review №2

Whenever you enter the store, 3 to 4 salespersons pounce on you trying to selling something to you. They won’t let the customer browse on his own and see what’s on offer. Typical old school type of sales service offered on the shop floor. Very uncomfortable shopping experience with salespeople always trying to strike up a sales conversation when you want to browse on your own. You need to repeatedly tell each one “please let me have a look on my own”.

Ah
Review №3

Its such a nice place to buy stuff, especially guy name Raja there is amazing

AM
Review №4

Best place for all your electronic requirements. They have best offer n deals anytime of the year. Have best sales person who makes a lot of efforts to provide you best deals in your budget. One such sale person is Arshad who provide me best deal, very passionate n dedicated to his job.

JJ
Review №5

It was amazing as I recently purchased 2 smart phones and 2 smart watches. I saved almost 225 dhs on my purchase for the same when compared to sharaf dg.The prices offered were far lesser than sharaf dg and also I was given 2 headphones, one power bank and 3 more free gifts for my purchase.

M
Review №6

It is a five star deal always and they have the best offers as compared to their competitors. The sales team is passionate about their job and will do everything to get u satisfied with jumbo. Good work.

An
Review №7

Good collection many offers

Ha
Review №8

Customer dealing is good

Ch
Review №9

GREAT FRIENDLY STAFFS AND VERY GOOD AMBIANCE. ESPECIALLY LOVE THEIR PREMIUM FREEBIES. HIGHLY RECOMMENDED! ☆♡

ax
Review №10

Very professional. Best places to buy electronics and pre-order.

U
Review №11

Among the electronic shops... Jumbo s giving best price..

Ja
Review №12

Quite overpriced compared to other retailers. Especially smartphones.

Mi
Review №13

Rate is not competitve

ah
Review №14

Worst ever. Attention!! stay away from this shop . I purchased a headset that has glitches and poor bluetooth . Upon return, they refused !!!! Or, I pay them 15% of the headset price . They literally stole my money. Moreover, a very bad customer support behavior.

Da
Review №15

Horrible only for this unitOne of the worse places to buy your electronics.I was duped by showing free High end Razer products for 699 on a purchase of an expensive Alienware M15 but they ended up giving me a flimsy razer bunder of 200. And Mr Don and teamss apology kept changing from sorry its already sold .sorry its for something else etc .. until i created a ruckus they were not ready to admit their mistake.Unfortunately i had also purchased an iphone12 pro max and guess what it started over heating in 2 days after simple use. And the response they gave .. you have apple care get it replaced by Mr Arshad.

Ac
Review №16

Were the supplier of their printables.Contact us!

Sa
Review №17

Good place and good variety of electronics. They give you good deals and gifts with your purchases. My go to place for buying e stuff!

JA
Review №18

Amazing deal and amazing customer service right advice for right occasion

Sa
Review №19

Great deals available on 0% interest

Ni
Review №20

I went to buy an iPhone 12 mini. Very big and enhanced facilities available in the showroom like Sharaf DG. The staff was very friendly and he said that they have the item in stock, but they wont sell it if I buy only the phone .The staff insisted me to buy the phone with an Apple Care warranty (costing nearly 535 AED extra) for mandatory. I have told him that I dont need the Apple Care. Then the staff insisted me to buy some accessories for the phone (cables, covers etc...). I have conveyed that I am in need of phone not the accessories. So, the staff was not ready to sell the phone to me.Then I have move forwarded and met his manager. He told unless I buy the accessories or Apple Care + this phone is not going to be sold to me.I had to come back without buying it. I had no other choice.

Eh
Review №21

Jumbo electronics generally are good in Dubai but this specific branch incity centre are not good ,. Staff are not much helpfull . I have to Waite slot for someone to answer my question regarding Samsung phone I was intent to buy.I wouldnt waste my time in this branch .The best branch is Jumbo in mall of emirate .

Sa
Review №22

Very good offers.

Mu
Review №23

Store is good, but you have to wait at least 30 minutes in queue to pay, which is unacceptable.

Sh
Review №24

I bought a screen gurad on 17th of October costs 62 dhs.You didnt give bill and told me that “will send invoice in my mail” and noted down my mail id.Until now i didnt recieve invoicr for that.It is not a good practice.I need the invoice by today at below mail [email protected]

Su
Review №25

Alicia from the Deira city center branch is helpful.

Mi
Review №26

Good place to buy electronics with great deals to offer

sa
Review №27

Good to buy

Re
Review №28

Nice mobile offers

Bl
Review №29

PATHETIC EXPERIENCE!!!I purchased Dell Laptop last month on 18th July with high expectations regarding the product. Just the next day,I received a pop up msg and it got auto locked for which I had to take my new laptop to the Deira City Centre Jumbo Store and there I was told that it can occur sometimes since it is electronics so the staff said they will fix it by rebooting my new laptop. I asked for replacement which was within the time frame of date of purchase,but the staff said it is never going to give you any problem since its fixed now.Again after 2 days the same msg popped up & again it got auto locked. Second time I had to visit the same store and this time they said they cant replace my laptop since its more than 7 days and I dont have the box cover.Its been more than a week now that I am still waiting for the laptop to come from the Service centre.When I called and enquired about the status,staff said it has software issue and Even after calling them for multiple times,there is no response from the store representative and the behaviour was really rude and unprofessional.I would definitely not consider buying anything from this store ever again!

dy
Review №30

The best place for electronics!

Ze
Review №31

After sales service is bad, they will not support even for the genuine issues

Rh
Review №32

AFTER SALES SERVICE IS A NIGHTMARE. No actual solution was provided by the staff but to send it to the service centre where you would have to pay since it was promo item...Makes me wonder if the freebies were only given since theyre defective...not really free as youd have to pay for it to be serviced .

Sa
Review №33

Little expensive compared to other shopsAnd the offers are not that great.

Yo
Review №34

Good service and friendly staff.

NI
Review №35

Worst service center I have ever saw.i have a new phone from honor & display was problematic. As I bought in Jumbo.i went to jumbo electronics service center in city centre deira. After 5 min of visual check. They informed in the bill that the mobile is having dents and scratches. We requested for an explanation of dents which was mentioned on the Bill. They cleaned the screen for 5 times and they are informing that this is dent.i asked to mark the dents on the mobile with sketch they informed that we cantdo that..they are copying and pasting the bills service center billing guys.. its a new phone I dont know how the dent was seen by the service center team.. we cleaned and visually & touch inspected the mobile. Remember that this is the main drawback from the Jumbo.. think twice while you purchase a gadget from jumbo. Previously I had a good impression on jumbo.. but now it is fully discharged.

Je
Review №36

Best option to buy electronics! Great offers! Warranty service is great. JumboSalama offers 2 years warranty on physical damages for products purchased.

Sh
Review №37

Nice electronics shop

No
Review №38

Sales lady Ms. Eva (Philippino) attended well and guided to choose a AIO PC... Good job EVA

An
Review №39

A very good store to buy mobiles, laptops, accessories, headphones, etc in Deira City Center. And their service is highly appreciable because of my Huawei phone last week was broken, I applied for an insurance claim. I got within 2 days. Thanks for your support.

Tj
Review №40

Very good customer service

ia
Review №41

I came here to try their noice cancelling headphones so I can make a purchase decision sooner. However, the customer service here are so annoying. While I was trying the headphones, he keeps on talking to me and the fact that What I was trying is a “noice Cancelling headphone, of course he must knows the that I wouldn’t hear anything at all and it disgusts me looking at them making fun of me and laughing just because I couldn’t hear any of the words this guy was saying. I felt really insulted in that moment. Shame on this guys really.

Mo
Review №42

Worst unwind crew service

Ma
Review №43

Costumer service was great.

ra
Review №44

I like the hospitality of the staff, very friendly and helpful in answering your queries.

Am
Review №45

They have good selection of consumer electronics, good staff

Fr
Review №46

I like Jambo electronics but need some more options for warranty and garranty

Mo
Review №47

Best place to purchase: the latest versions are there with good offers, furthermore there is a jumbo salama warranty for any physical damage .

El
Review №48

Good choice of electronics but I have very bad experience with my broken laptop! I brought to the store and give to the staff to be repaired they told me in 2 days max will be ready, till now pass 6 days the laptop is not yet ready! When I call today to check , the lady on the phone she told me wait one min Ill chek , so I was waiting on the line for 5 min and when she come back on the line she told me we have costumer in the store we will call u back once when we finish ! This just shocked me ! Ill just wait to collect the laptop from there and never go back !

Ja
Review №49

Good service

M
Review №50

They have everythingBut there sales guys are too aggressiveAvoid them if you want pleasant shopping experience

Pr
Review №51

Your store is just fooling customers to fetch their money, i am gonna review your store everywhere possible and make sure every customer should see it before coming to your store..I pre ordered Note 10 from your store and with it samsung is giving free 2 years damage warranty worth 499aed and jumbo is charging money for that same warranty which they are not even paying.. and when i asked that samsung is giving free 2years damage warranty your staff lied and said no sir its chargeable,...Its a free additional giveaway from samsung which is given to all its note 10 users no matter where they buy the phone from.worst store i came across, jumbo is a international level brand and cheap tricks like this is totally unprofessional and makes it look like a fish market..

No
Review №52

I bought last gitex an iphone xr with manufacture defect. The next day i reported it. They will change but until now no availabe stocks. Jumbo hello im calling your attention. You have a poor services. Nobodys updating me. No one answer your phone!

Vi
Review №53

Good staff. Good discount and good variety of items

Ha
Review №54

👍

Jy
Review №55

Good discounted phones

Re
Review №56

Electronics, phones, Televisions, etcGood selections and stockAlso service center available

R
Review №57

Great staff at this outlet .Willing to help and try their best to sell the right product at a better price then competitors.Staff is knowledgeable and trained about their products which they are selling.Awesome place to buy.Must visit !

Mo
Review №58

Good place to buy gadget. What ever I bought from here always found ok.

vi
Review №59

Great deals

Ja
Review №60

Last week I gave my phone for service. It has software issue, I said to them reprogram it and give me back. They just reset the phone and give me back after one week. The problem still exists. They need one week to reset a phone. Last year I buy two phones from here both are android. Both have the same problem. I thought they selling duplicate ones. I highly recommend to you dont buy any stuff from jumbo electronics. Sharif dg or carrefour is few steps ahead. Dont buy from here. They are cheet you...

Ga
Review №61

Great deals and friendly staff

Ta
Review №62

👍

Jo
Review №63

Customer service worst, they even comment they will revert back, no response, also the customer service desk at store is useless

Vi
Review №64

Terrible shop, all staff are cheating. They’ve introduced as high quality products but all are trash from China 😡😡

Mo
Review №65

Prices are very expensive compared to carrefour/souq/virgin/etc. please dont go.

So
Review №66

I recently purchase Samsung S7 edge , it was the best deal available in the whole of Dubai .The store manager Mr Anmol Sharma and the executive Ms Zainab are really an asset to Jumbo electronics.

Ma
Review №67

Bought wireless earphones. Missed to buy loudspeakers which were on promotion

Sh
Review №68

Good service and good price

ib
Review №69

Avoid dealing with jumbo

Ju
Review №70

Gave my s8 to change display. They told me itll take 3 hrs. But even after 5 hrs they dont have my device fixed nor they are ready to answer anything. They were just stalling me. Bad customer service.

ni
Review №71

Better price quality products

Ad
Review №72

Good offer on iPhone xsmax

jo
Review №73

Worst option for buying electronics, they will say they accept exchange, but on actual they never take anything back, even when returned on next day

sh
Review №74

I buy my laptop from jumbo unfortunately the operating system damaged but i got free service from jumbo

Si
Review №75

Very bad service.

KP
Review №76

A small scale Electronic retailing companies in Deira City Centre.

SR
Review №77

Good place for bargain

Kh
Review №78

Calling 10 times and not answering

Ni
Review №79

Very worst response from service team, If the phone doesn’t work for any reason the answer is change the Mother board, they don’t want small repair, I repaired in local shop for 50 AED and my mobile works perfect, Please avoid the service center,

Am
Review №80

Its where every one need to reach in time of home theater search

Te
Review №81

Little overpriced and lack of Nikon accessories

Mo
Review №82

Its ok

Ni
Review №83

Good staff

Ge
Review №84

Never never never

Mo
Review №85

For electronics

HI
Review №86

Everything you need

Mo
Review №87

Expensive but reliable

Ar
Review №88

Good

To
Review №89

Wow

Za
Review №90

Variety but expensive

Ab
Review №91

Incorrect Location

Su
Review №92

Good

m
Review №93

Electronics shop

AL
Review №94

A bad experience with services by the manager due to not facilitating the sale and purchase despite showing the invoice for receiving a new device that was paid in City Center Mirdif and I was surprised that the invoice was not accepted from the Jumbo City Mirdif branch. This indicates a lack of understanding between the two branches and the customer is lost and there is no happiness of the dealers

ay
Review №95

Company specializing in electronics

Information
95 Photos
95 Comments
3.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.jumbo.ae/
  • Phone:+971 4 295 3915

Categories
  • Appliance store
  • Electronics store
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cash only:Yes
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations