I had two tickets which got cancelled due to COVID after a while I call them to rearrange it, they not willingly to help asking me to contact their office in KSA then the lady switched the call to some guy who started raising his voice not giving me a chance to reply or talk then ended up hanging the call on me. Totally disappointed as it was my fav Airline back when I lived in KSA.

Actually you deserve 0 star no respect no one is caring or even answer the phone really you are below 0

Really improving and taking it to the global level, they are taking a lot of care about the customer service and experience.New airplanes and with quality focus..The most important thing is that you can feel the different from the online or the app when you book the flight and when you arrive at the airport, ALFURSAN make your waiting time a great time.. 👍Always my first choice..

I booked 3 business class tickets and flight was delayed from Cairo to Dubai for few hours. There is no scheme in place for compensation which is norm in all big airlines, when I arrived to Dubai my luggage was broken, I made a report in Dubai airport and no one bother to contact me till now. I tried to communicate with the Customer service but obviously no response and I am sorry to say they are very bad. This is a big airlines and has all the facilities to be the biggest airlines in the world. His HRH Mohamed Ben Salman has the right vision but airline management do not help achieving it.

Poor customer service even 1 star i can not give. I call dubai office both numbers and no answering my calls and i called to saudi office someone answered me and she said she will transfer my call to right person but after that no answer just like that. I dont get answers on my query.ZERO STAR PLS.

They have no mercy when it comes to grab money regardless of conditions person is suffering by them.very sad .

Worst experience booking flight by Danata with saudia airline SCH/18057177.At the first place the flight delay from Manila and second she arrived late in jadah 2:00 am after he conect flight went 1:30 am to Dubai.She stuck there in the airport without any assistance and consideration of passengers.Really feel shame about this kind of service for tow respect companies Danata and Saudia airlines.I will never use this service again .

Tvs are not working most of the time. Cleanliness is not done well. Stewards needs training to serve on time

Just what I would expect

This airline has improved massively the service and quality are world class

Not had a good personal experience

Best of all airlines in Value.

Good service.. Really appreciate

No one answering calls 😣

Worst after sells service ever

Very cooperative staff

Good stuff good facility

Very upgraded

Improved a lot

Nice airline

Good airline

Best airlines

Altos of Delaying

Serving

طيران ليس لذيه مصداقيه فالتوقيت ولا احد يجاوب على الهاتف تم الغاء. الرحله بدون الرجوع الى المسافر

A well-established company whose services make you comfortable and safe and repeat without thinking your trips on it I thank those in charge of this distinguished service

Unfortunately, no one answers this number

Not answered

The best place to shop

No words 👍🏼

Recommendations not to be late and come early, and then the flight will be delayed by hours. It is normal .. Saudi Airlines is unfortunate. The A320 has neither monitors nor virtual entertainment equipment on any airline.

Very excellent in terms of appointments and the Islamic character during the trip, but my comment on the reservations office in Jordan why did you put the administration in Jordan so bad in the manner of dealing

It was a waiting station in Saudi Arabia for 5 hours more than two years ago

Acceptable for the priceBut not so special

Foreigners bitten by a cheater, adjusted the seizure, took 300 grams, and added 130 to it.

Lovely

I wish them success, but they focus on Shui

Trips are late along with no respect for customers nor for the traveler

Thanks for everything very great

Formidable flight and hosts the utmost respect

Suitable prices and great services

I love the place because of my love

Very elegant treatment

Nice experience

Jealous costume uniforms

Thanks to Saudi Airlines

Dubai airport asphalt and asphalt

Excellent

Saudi Airlines

Aviation is old