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Holiday Inn Abu Dhabi, an IHG Hotel
Abu Dhabi, United Arab Emirates
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Md
Review №1

Nice hotel and staff are to help full ...Special front desk mister..Gopal...is so nice talk and very soft talking., nice..Very clean room, hotel staff very professional and helpful Gopal and Bob really helped with all my needs.

si
Review №2

Friendly staff and helpful particularly Gopal. Better to change food variety daily basics. Happy stay.... thank you Holiday Inn.

Wo
Review №3

Staff and team are strongly motivated and trying hard. Remarkable is the staff in main restaurant. Their service is really excellent - both in terms of fulfilling your wishes and acting fast and efficient. The choice of food is rather limited and focusing on Indian and Arabic guests. But if you dont like or your stomach cannot tolerate Indian food, you may leave underfed. Rooms are of 1980s or 90s standard, all correct and usable, but just not cosy and making you wish to leave the room asap rather than enjoying coming home.

ab
Review №4

It was wonderful stay. Hotel staff really very professional and helpful. I would like to mention few names Gopal, Bob and Mariyappam and cleaning team

Pr
Review №5

Wonderful stay .. holiday inn is the best. Very helpful staff specially Gopal and Dhairaj. well recommend place to stay. Thank you .

Ar
Review №6

We had a complicated stay because it was Covid season and our original destination was closed to us but we had a great time at the hotel, Bob at the service desk was fantastic and helped us extend our trip a few times, he was always there to get us what we needed too. The hotel is nice, clean and the rooms have a good view. The only improvements I could think of were that they have instant coffee in the rooms and Tea but you’ll have to go out for real coffee. Also I don’t think they have a complimentary(free) breakfast with your stay, even if it were simple it would have been nice since everywhere else I’ve stayed at a Holiday Inn there is a simple complimentary breakfast. Otherwise I loved staying there and would do it again.

Cr
Review №7

Great people and very good hotel. I enjoyed the quietness of the place, the green surroundings, the high standards of the hotel and the amazing staff who really cared about the customers. I stayed two weeks there to find good conditions for work and relaxing, and was very satisfied.

Ja
Review №8

I recently moved to the UAE from the UK and spent my first week at the Holiday Inn just off Airport Road. I arrived at around 8am (check in is 3pm usually) and was greeted by Bob at reception. He could see I was tired and spent around 10 minutes juggling rooms to enable me to check in early and get some sleep! Being new to the country, I naturally had many questions and reception were always happy to help during my stay. The security guards were also very happy to give advice which isn’t something you see that often. I ate mainly at the hotel restaurant - Stock Burger (there are other restaurants also) where Harry and his team run an excellent operation. Harry greets all his guests personally and insures they have everything they need. I was looked after by Amit who was very attentive and friendly. Dileesh the bartender ensured service was fast and makes a great cocktail! To top all of this, the food was fantastic. Dariya (the manager) makes an effort to talk to all of the guests and I was very impressed with her personal touch. I will certainly be booking here when my parents come to visit later this year. Well done Dariya and team!

wm
Review №9

I have reviewed before and mentioned few names for recommendation of their good service, and I will still continue to recommend them but have forgotten their names now.Excellent service and keep it up

do
Review №10

The Receptionist, names Bob was very fast and efficient, and he gave us a room upgrade since it was our first time to book a stay in their hotel. The food was great, the staff were so hospitable and they all make sure that we get what we need fast. The room was very clean and also they follow safety measures for Covid 19.

Ke
Review №11

Hello sir/madam, i had a fantastic stay in your hotel, the service was super good i enjoyed my stay here and promise to always come back here anytime. Thanks for your lovely services❤️👌cc miss BLESSING.

sh
Review №12

I am staying in hotel more than 3 weeks, its one of the best experience, excellent staff, hospitality and very friendly.I would like to thanks Mr. mariyappanhis hospitality and service was very nice and quick.I also thanks to all the reception staff, house keeping and room service. Over all its a great experience.

Mu
Review №13

It was very nice stay I feel there . One staff who is on the reception name is Mr. Mariyappan is very nice and polite guy I found there. He was very much cooperative and quick responsive guy . Really he is very nice guy . I like his attitude and way of talking to the guset. Its appreciated .Thank you!!

Mu
Review №14

The staff at reception was very helpful namely Gopal and Bob they made me feel happy to be back to my second home

Sh
Review №15

Very clean room, hotel staff very professional and helpful Gopal and Bob really helped with all my needs.

Me
Review №16

Wonderful and Excellent staff’s especially the front desk. Room was comfortable. I would like to thanks these Staff’s, Mr Bob, Mr Mohammed and Mr Mariyappan for their great approach skills, they were very welcoming and precise in information.great job guys. Stay safe

ni
Review №17

I arrived at the hotel late evening due to an extremely tiring business day.My stay at Holiday Inn Abu Dhabi really made up for that long day.The room was spacious and very clean.All COVID-19 safe practices were in place and made me feel confident that I wont face any health risks during my stay.Id like to extend a special thanks to Rose at the front desk, who was very friendly and polite enough to offer me a room upgrade without me asking for one.

AB
Review №18

I don’t recommend this hotel if you in Abu Dhabi, there are other hotels in IHG group can give you better experience

So
Review №19

It was my first time in stock burger, Especially saru who take care of our table, she has a great suggestion regarding food and drink.. We loved it.. She just make our dinning experience amazing and memorable.

DA
Review №20

Because of hotel staff. Very professional and helpful. Ezra and Gopal at hotel welcome desk. Very clean room with all facilities.

Ma
Review №21

Stay was excellent with great sevice. Particularly M.r.Gopal made my stay more comfortable. Highly recommended hotel in Abudhabi

Ar
Review №22

I really had a nice service from saru and her supervisor hari were beyond amazing. Saru was the best server I ever had. Thanks!

A
Review №23

Everything was great and bob he did everything for us he helped he did all the best for us tell us explaining thank you for u having this man in ur hotel.. mr. Saeed

As
Review №24

We came for Friday brunch, it was abudently beautiful.. the spread was amazing... One of the best brunches Ive had in Auh... Especially saru , she took great care about our table.. we will come again because of her.. I will come again to see her service with smile again..

mo
Review №25

The service was fantastic especially with (SARU) for her support which makes you visit every day in stockburger. Just appreciate for her and the staff..

Ma
Review №26

Everything is perfect!Its a quiet place to stay, i enjoy my stay here😊

عب
Review №27

It the best hotel in abu dhabi i would like to say thanks to Mohamed helalie for his good job

Mo
Review №28

Nice and clean. Felt choices were a bit limited in breakfast. Swimming pool is quite small and usually occupied and most of the times one needs to wait for a while for the turn to swim.

Am
Review №29

Great location, quiet, clean and polite staffs. Especially Bob at the reception.👏

gh
Review №30

I don’t know really where to start. I have booked a suit room for 2 days in Holiday Inn beside Airport road through Agoda’s website.However I reached on the day of check in around 5:00 pm which was a Thursday, surprisingly the shift manger Mohamed said that the room isn’t available and there is a guest already in our suit and it will take around 45 mins to be ready. What’s even more shocking him saying that we are lucky that they emptied the room for us as the previous guest wanted to extend for the days we booked for. After a long debate we suggested that we get a free breakfast for two days as a compensation for the dereliction happen, but the generous management approved only 1day not 2, so I did cancel the booking.I haven’t faced any similar issue in 1 star hotel, knowing that this is 4 stars hotel. Holiday Inn please train your staff well as the shift manager was very rude.

Da
Review №31

The staff went we’ll above the necessary to accommodate us and make our stay as pleasant as possible under the current Covid laws. Thank you

Sh
Review №32

We stopped by Stockburger for the wings night on Tuesday, and I must say we were served superbly by Ms. Saru. She was exceptionally courteous and always checking on us if we were having a good time. A shout out to all wings fans to try this place out on a Tuesday and you’d be lucky if Ms Saru was serving you.

Cl
Review №33

There is no valet parking, which is understandable given the current COVID pandemic that we are facing. However, the hotel personnel do not control where people park in the drop off área in front of the hotel. In consequence, people park everywhere, completely blocking the drop off area. The inconvenience of this is when you arrive for checking in. You have to park far away from the hotel entrance and carry your luggage by yiourself. I complained with the front desk staff about this and they didn’t seem to care at all.

Yo
Review №34

Mohammed helalie was very respectful and finished me quickly . He was very helpful.

Dr
Review №35

Had a great time in stock burger, especially the staff Saru , she was great. She makes our dining experience extraordinary and amazing. Truly appreciated her and the way she works.

sa
Review №36

Mariyappan is very hard working very helpful polite to customers welcoming them very well having a good attitude. If customers having any problems he solves it quickly.

Pr
Review №37

Room were good.. But food is not good at all. Room service and housekeeping also really good.

De
Review №38

Starting from Reception their attitude very wrongHousekeeping- If we are having food and ask them to come another time they won’tSwimming pool- Upto 7PM allowed , Who will go before 6 pm during summer time.Lift - very terrible ….roomKey /card have to insert into a slot like ATM , by the time the lift will reach another floorRest all normal

ki
Review №39

I enjoyed my stay not just because the room was nice, but also because of the staff, they were so accomodating and friendly. Thank you for the staffs who assisted me during my stay even if i was on quarantine..thank you to the one whom i spoke with when i checked-in ( i forgot his name 😔) to the room service staffs and bob..thank you all.. ☺

مح
Review №40

I booked in the spa for a massage, but unfortunately the massage rooms do not live up to the name of the hotel, and this masseuse, if we consider that she is a masseuse, had interests other than massage, she did not do a massage for the whole of my hands and feet either.

Go
Review №41

Welcoming and friendly staff. Always happy to help. Highly recommend stock burger 👍🏻

An
Review №42

Excellent hotel and facilities with good & warm welcoming reception team, good housekeeping and clean rooms..Mr. Mariyappan the Bell boy was very helpfull & generous gentleman. Room service and housekeeping teams are also excellent.Thanks for providing a peacefull stay...

Ni
Review №43

Hotel is neat and clean and staff is very care taking and diligent. Particularly Mr. Mariyappan has been excellent in his service, thank you for same. Enjoyed the stay

Te
Review №44

Pleasant experience from beginning to the end. Check-in and check-out were seamless transactions thanks to Waleed and Bob. They took care of everything. Bob even helped to load my bags. Mari had the tough job of moving me in with all those bags. He was very friendly and helpful. My son cant stop talking about his breakfast. He said staff at the Silk Route Café were attentive each day he was there. Thank you Awais, Prince, and Aakash. Cant wait for my next stay at this hotel.

J
Review №45

Check-in was fast and easy. Parking is underground so your car will not get too hot during the day. My room is decorated nicely. Clean floors, walls, and bathroom+ The bed is very comfortable. A/C unit is quiet and does not have any odor++I like how the hotel is quiet at night without loud clubs, music or people taking. During the day there is a major highway but not bad or any loud construction during my stay.Breakfast is fresh and a good value when you book together. There is a sushi restaurant downstairs, I havent tried the bar yet. Most all food delivery services deliver here. The location was perfect for me because it is close to my workplace and traffic is not bad like downtown. If you are looking for a large pool area and gym there are better hotel options but it will cost you more expenses Staff is friendly and eager to help. I would recommend this hotel to a friend

Fr
Review №46

Front staff and catering people took excellent care of us during a 10 day quarantine stay. Bob and Mohammed were especially great when we were in a rush to catch our plane.

EN
Review №47

Excellent service.. Very kinf staff.. Super clean.. Just perfect.. Thank you

Ce
Review №48

Great staff! Quiet location. Easy to find.

An
Review №49

Very clean, comfortable room and polite people are working in

Gr
Review №50

I found this hotel to be very good and reasonably priced. The staff there is very helpful. Rohul and Awais in the breakfast area were excellent.

Ja
Review №51

I highly recommend SushiSan, great service, super friendly and delicious food at a reasonable price. If you love sushi 🍣 definitely give this place a try, you wont be disappointed.Special thank you to Chef Jess and her tasty food.

Ob
Review №52

Hotel is great in general, and hard to criticize. Parking is wide at the basement, as well as the “paid parking” out side. Being a member gets nice discount. Staff are amazing, cleanness is perfect. Food is lovely.

Jo
Review №53

Good and neat room, comfortable bed, very accomodating staffs and receptionist especially Ms. Rose who assist us through our entire check in.

ha
Review №54

Very professional work ,professional service, Mr. Ahmed Orma is a very polite man I addition to his professionalism in the work.

Mi
Review №55

Great ambiance and friendly offers at Stock Burger!!!Had an amazing time with my friends at this place, I don’t regret being invited by one of my friends because it was really worth it, the prices are really amazing, unlimited happy hour😌😍, and very many offers for the ladies not forgetting the delicious burgers 🍔😌 , thanks to our amazing waitress Laurah , very smart & outstanding with a business mind , she took us through the amazing promotions which wasn’t boring but rather exciting 😙 not forgetting her great service, hope to meet you again lovely lady, Highly recommend this place!!❣️❣️

Ra
Review №56

Very familiar and cooperative nature bell boy..Mr Mariyappan

Mu
Review №57

I stayed in holiday inn hotel for more than 2 weeks for quarantine and it was one of my best experience. I thank Mr. Aneesh who helped me in scanning very important documents during my stay in hotel. I also thank all the reception staff,house keeping staff and room service.Thank you all

Ri
Review №58

I have been there when my family came to abudhai good service nice hotel

Mo
Review №59

Enjoyed staying with relax and all staff was so helpful espicily Mr. Ahmed orma and will refer the hotel to my friends

mu
Review №60

The room was very clean and tidy. It makes me feel comfortable knowing that I am in a neat and sanitized room. The cleaning services in my room and all over the hotel were excellent. Words are not enough to express my deep gratitude for such an awesome services by Mr mariyappan and Mr Anish .Thank you for your wonderful services

Sa
Review №61

Thanks for all crew ! Your guys worked so well ! All your working it makes me feel home and feel warm ! Specially during this hard time you guys really realize me.I would like to say thanks to House keeping staff Mr Niraj and Hanif for good housekeeping and maintaining the room neat and tidy.Thanks for providing a peacefull stay.

Am
Review №62

Saru was amazing and took great care of us! Ask for her, you won’t be disappointed! We were staying at the hotel and every time we would come by she not only remembered our drinks she remembered our names! I could not recommend her or this place enough!

Th
Review №63

Excellent hospitality and very nice staff. The bedrooms were very clean. The dinner buffet was very good. I can say value to money for the stay. It was a great experience and I look forward to my stay!

Su
Review №64

Stayed in In this hotel for 21 days, the staff were supportive and customer service was amazing. Want to thank Awais for making everything easy when it comes to the hotel restaurant ( breakfast, lunch and dinner).

su
Review №65

The staff is very friendly especially the bellman mariappan being the stranger to the hotel Wel come really comforting

Jo
Review №66

All was great! Mariyappan took my luggage in was very courteous + took everything i needed into account. Very happy staying here

te
Review №67

Our server Laura at stock company in Abu Dhabi was excellent. Her service was the best I’ve seen in both the U.S. and here in Abu Dhabi.

Le
Review №68

Great Food + Amazing Service = Highly Recommended Place in Abu Dhabi! Thank you Holiday Inn Abu Dhabi & Sushi San team for an awesome experience and making our milestone more memorable. Kudos Mina & Marites! 👍👍👏

mo
Review №69

My family and I make Good choice to spend first day of EID in Holiday Inn hotel, The food was very delicious, and we were excited with variety of buffet items and the quality of the food was excellent really we enjoy therereally appreciate the service we haveThanks to MR / Ahmed Orma for everything and thanks master chef / Osama

Ab
Review №70

And theres is a bell boy is so helpful and kind Mr. ‘Mariyappan’ I thanks him and the hotel services.

Kr
Review №71

We enjoy a lot especially Saru being our server she accomdate us in everything. We love the food and the place! We’ll definetley comeback here!

ei
Review №72

It was amazing. Staff are friendly & Helpful especially May from Stock Burger !

La
Review №73

Had a amazing night at stock burger especially Saru who take care of our table..youre a hidden gem 💎 saru.

Ma
Review №74

We came for the burgers and beers at Stock Burger Co. The food was incredible and the atmosphere was nice and friendly. Saru did a an amazing job waiting our table. She was very knowledgeable, friendly and helpful. I will always remember the place where I had the best burger ever..

Al
Review №75

Thanks for Mr. Helalie from the reception staff for his assist.Everything in the room was greatStarting from the size , facilities , staff and they care for the special distance.Every thing is amazing

Mo
Review №76

The hotel is very clean and service is perfect, team is very polite and excellent service from your employees Mr. Khaled FOM , holiday inn teams cared me like a family member , very wonderful service for food service.Thank you and keep it up

Ra
Review №77

The staff is very friendly, especially the Bellman Mr Mariappan. Being a stranger to the hotel, such cordial welcome is really comforting!

Ha
Review №78

The place was well maintained and all the staff were friendly and service oriented plus the food was very delicious and fresh

As
Review №79

Excellent service and Good team WorkMr Anish and Mr Ruhul treated me like family member .Really i will visit next time the same hotel

Jo
Review №80

Wonderful Hotel, Excellent Staff, Great Service. One of the best hotels Ive stayed at in regards of personnel service!

Ka
Review №81

Value for money. Close to many places yet the area is not crowded as the center of the city.Moreover, parking lots and slots with o not with u are available.

JM
Review №82

The food and the service is really good. Serving is good for 2 persons. Laurah is very accomodating and she made sure that we are well attended. Good job!

Ha
Review №83

It’s problematic Key they are providing, if you are stays long this will be problem :(

md
Review №84

It has the best service, staff mariappan help me a lots..he is friendly....i want to visit again... good housekeeping and food also...

Ma
Review №85

Great hotel with great staff, well licated for my business trip in Abu Dhabi, i will use this Hotel Again

Ma
Review №86

Stayed in the Holiday Inn, had a very nice experience, check in team were very nice and upgraded me to executive room, the room was really nice and spacious and the bed was very comfortable, every thing inbthe room was very cleam , breakfast was nice for me and they have a bar on the ground floor very nice to and reasonsble prices too.Next time in Abu Dhabi i will stay here agsin , great little hotel with vety nice staff, HolidayInn should be proud of his/her team inbthis hotel.Mark Macaulay

Me
Review №87

Thanks for all crew ! Your guys worked so well ! All your working it makes me feel home and feel warm ! specially during this hard time you guys really release me ! I just want to say thanks all crew again ! Mr.Anish and Mr. Mariyappan and all stuff in restaurant department and the bar your guys really amazing! I think Phil years after I will come back on another holiday

Ih
Review №88

Sushi San was amazing the staff were very kind and amazing and the food was amazing and each plate is a plate for excitement

sh
Review №89

I thank the hotel management for keeping the same level of sefty and make us comfortable towards covid 19 precautions. The staf are vevry friendly and i special thanks aneesh and rose for her great support i advice my colleagues and friends to stay inpremier in abudhabi.....

Sa
Review №90

It has the best service, staff is friendly, and the facilities are great.Special thanks to Mr Anish for taking care of my arrival.

ra
Review №91

I realy enjoy the stay in the hotel the staff and trip co ordinater geving the good treat to us mr Anish and mr Mariyappan they are the help fuul also the good treating the guestThanks to all

mi
Review №92

Everything is good except wifi

Me
Review №93

It was a FANTASTIc stay.The room was comfortable and clean. It was really relaxing to stay there. I want also to thank Ms.Ezra for helping us booked this room and for updating it.Also Stock Burger restaurant is the best to chill.All the foods were tasty.Highly recommend their burger and all the staffs are very friendly and professional.Overall the experience was BRILLIANT and I will definitely stay there again.Thank you to all.

An
Review №94

The team from holiday hotel respectfull services specialy from mr Anish andMrMariyappan tripco ordinature thaks to them and all crew

Gi
Review №95

Very accommodating. Feels like a home away from home...

KE
Review №96

Saru is the best! I will surely come back..

Ba
Review №97

Because of the nice recection and hose

To
Review №98

Best hospitality service in Abu Dhabi.Room .The hotel is very nice and clean,all staff, especially Mr.Aneesh very friendly and respectful.Highly recommend to stay.

Am
Review №99

Because nice view and cool room

Li
Review №100

Its a great hotel, good location with good restaurants.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:https://www.ihg.com/holidayinn/hotels/gb/en/abu-dhabi/auhar/hoteldetail?cm_mmc=GoogleMaps-_-HI-_-AE-_-AUHAR
  • Phone:+971 2 657 4888

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