The staff at the office are very polite and professional. I have been guided well through the right channels and get my queries address. Wonderful staff..

Excellent services and friendly staff. However, the prices are very expensive (exaggerated).

The servers place is nice. But the servis shop is getting low. They should do better service and improvement. And more new location for car service

While taking my car for a service (minor maintenance), I got my car back and the A/C not cooling (compressor issue), car mat missing & some car bottoms broken. I reported the same to their Manager and he told me rudely “it’s not our problem, if you want us to fix all these issues will cost you around AED 15,000/-“. By the way my car was new and I was not facing any issue with the car.From that day I started dealing with Al Nabooda (Dubai) as their services are much better and professional.

I have owned the Panamera S for more than 3 years now and Ali and Sons was the go to place for me. The staff is really professional and makes sure even the service experience is remarkable. Special thanks to Arif, Sunil and Risvan for always being there to lend a helping hand with any queries and services. Owning a Ducati, a Harley and a Porsche, this team gave me the best service experience so far.

Very bad stuff. Been taught and ordered to take money as much as possible. 4 years, Did my all porsche maintenances with them . Still want me to pay more . To be honest. I am asking all customers to buy warranty only and do all oil service and brakes outside. They have a very cold boss director from Germany. I was shouting and got fed up waiting 2 hours just for my car washing finish to pick it up . 2 hours!! He did nothing to me and even Ignored my feelings. I suggest to find other maintenance company but keep warranty with those money collectors.

I had a water pump swapped for a new one with metal metal impeller blades, but I told the service advisor to keep the older pump as it functioned fine. I picked up the car and left the dealer, 30 min later I took the old pump out of the box and found there were multiple hits to the impeller knocking off two blades and damaging the rest of the impeller. I immediately sent the picture to the service advisor to asked what had happened and who damaged the pump, he denied anything happened to it at Porsche and said the part went into the box in good condition. I met with the German manager to explain I don’t care about the older pump, but to not admit to damages shows someone in your company is lying. If he had just apologized for someone damaging it I would have walked away, but he kept saying his mechanic worked for him for 10 years so who should he believe. Why would I damage my own perfectly good part? Second issue I had with Porsche Mussafah. I have Been a customer for over 5 years and spent a lot of money there. Never again. Horrible customer service. Go to JZM much better service

I bought a used Cayman from this dealership and when I collected it there were still visible stone chips in the bonnet and a scratch on the roof. One of the keys also didn’t work. One day after receiving the vehicle a fault with the lightning system developed. The service manual wasn’t updated with the correct information either. I returned my car to the dealership 2Jan20 for them to fix all the issues which they were supposed to have done. They committed to deliver my vehicle to my location at 7pm. 7.25pm and still no vehicle.. Service has been appalling given the amount of money spent. Think twice about buying from this dealer... I M now going to complain to Porsche about my service from this dealership... Completely unacceptable...

Worst experience ever! They claim to be an official Porsche dealer! The only Porsche-like is the price! Very rude and unprofessional sales manager and service team. On top of it, I reported this behavior to senior management in Germany without any position nor acknowledgment! Deeply regret to moved away from Mercedes !

Excellent service. Very friendly staff. I come all the way from dubai to get my car serviced

Had given the car for service with a list of problems. They kept the car for 10 days gave back the car without fixing some of the issues. Visited the service advisor again after waiting for 45 minutes Lyndon (service advisor full of attitude) who needs to know what us customer service!!! He stated I never reported the issues. When pulled out the job card found all the problems reported when the car was given to ali and sons and Lyndon wanted to book another appointment to fix them. This is how negligent the staff is!! Ali and sons please train your staff how to retain customers as I would never recommend anyone to visit your service center!!!

I regret owning a Porsche.Ali & sons have the worst customer service. I called asking for a quote to service my car and I never heard back from them.They will treat you well until you buy their cars, after that you will see the reality of how they treat their customers.

I give my cayenne to mr. Sunil he is a very kind and friendly professional guy, everything was fixed in few hours thanks to the cooperation with the technician. Very happy I will definitely come back in case my Cayenne need some help!

I was there for my VW Tiguan normal regular service. What pissed me off was the customer service employee who was on the phone for almost 4 minutes while i am sitting in front of him, completely ignoring my presence ! let alone not offering me a tea or coffee !!I straight away gave him a harsh feedback once he hanged up and he sincerely apologized but that action ruined my experience.

In Abu Dhabi , this is the only place you can entrust your Porsche to. The service staff is friendly and knowlegable, and the facilities on par with the best Porsche service centres. Theres a small showroom area for pre-owned vehicles, a small coffee shop area, and next to it a small Porsche accessory display area.

Porsche in AbuDhabi provides best sales services but Low quality when it came me to maintenance and that is strange bqz they have a manager From Germany but he did not follow the Dutch quality of service and dont try to improve the work in his center since years now!!

Walked in through the front door no one said anything and out to where some of the used cars are. I stood for 15 minutes at the same car (one which I was interested in) then got sick of waiting. Walked back into the showroom where a nice lady asked how I was as I walked by then a second person came up to me to see if I was requiring help, I replied with im just leaving as it took 15 minutes for someone to take me on.Moral is dont judge a book by its cover, Maybe I did come in with shorts but that doesnt mean I cant afford anything there.Hopefully next time I come in or anyone else they are took on Instead of sitting staring at a car.

Good cars, good service centre.

Ladies can easily go and wait in the big waiting area. I love their coffe mini bar..you have to try their coffee hhhhh

Porsche Team has shown an Outstanding service, excellent time management and marvellous customercare attitude . Mr Risivi is a professional Porsche team member I always enjoy my conversation with him. I Raise my hat for you (Porsche Team) well done.

Great place. I recommend Sunil as a a great service advisor. Ask for him. They have goods selection of used Porsche

Good service center

Super friendly and proffesional staff. Just a pleasant place to have your car serviced.

I do recommend Omar , so professional , helpful and understanding.

Poor service. I took a car in for an inspection. They kept it overnight, then made me wait 3 hours the next day for the report. Go to JZM.

The team at porsche Abu Dhabi is really helpful and coordial. Enjoyed the test ride and interacting with the team.

Lyndon does not know anything about customer service. He lied to me, told me that they changed AC filter, but they did not. When I asked him the next day, he said we forgot

Staff doesnt care bout u at all

Perfect locationTry to contact Mr Mohamed Aref... He is the best... Im his customer for more than 6 years.

Great service, nice display of gorgeous cars.

Limited cars on display but friendly sales people

I had many unpleasant experiences with them!! They never fail to disappoint you!

Porsche is Porsche you cannot argue with that. After Sales service are awesome!

Be very careful. You could pay for spare parts or fixing that did not happen. (manipulators). Had too many issues.

Quick reception for car services. Good coffee in the lobby and then transportation to work.

Good place and good service and good show room good owners ali and sons God bless you

Great staff special thnx to Mr. Arif the best guy there thanks for your great service 👌🏽

Actually they dont deserve any stars .,,,service is very bad, customer service even worse but they are very good ripping your money

The best Porsche Showroom and Service Center in the UAE!

Great service center the best place to care for your Porsche

Friendly and professional staff specially Mohammed Arif from servicing

They provide good services

Was very quick. Special thanks to OMAR he was very helpful and professional.

I recommend abdullah and omar if you need any service there

Its the only authorized workshop in abu dhabi for porsche cars.

Excellent sales staff, very helpful.

Very helpfull staff and great service for. Your cars

Excellent 👍 i like there job.

There are many crews, and so friendly!!

You have to visit the centre many time for repairs and follow up day after day . Its expensive as well .

Friendly customer service, delivered on time.

Easy to find this shop because of google tnx

Great staff. Especially Mr. Patrick and Mr. Arif

The station locats at mussafa m5 opposite of Mercedce company

Very good service

Net & clean, well maintained

Your dreams car waiting for you , hurry up please

Exemplary Service Quality Levels

Good place to buy a porsche

Great service team

Very beautifull cars showroom

Good service and it can be better

Service is poor. Cars takes ages to be fixed.

Smart people - fast response - Good management

Good one

Always friendly and helpful

Well organised Service Centre

Service was awesome!

Where I want to live.

Always welcomed with a smile.

Best service

Porscha porscha :)

Its porsche service center

Very awesome

Good services for Porsche

Best service

Best cars

The worst service ever 👎

Car porn

Porsche service center Abu Dhabi

Excellent service

Good company

Excellent service

Well hospitality.

Very excellent

Excellent

Good service

Friendly

No comment !!!

Super

All Great!!

Friendly staff

👌👌👌

Good service

Good

Khalifa city

It purscha

Professionals

Purchased a used Porsche Boxster dealt with an excellent service spring employee worth 5 stars ratingThanks for the effort provided to satisfy the customer

I dealt with the employee Rabie used car department very respected man and the ethics and sincerity of the best agency Porsche was visited