The stars are for the facility and the cleanliness. However, for the fees they charge, I did not see enough of an improvement in my capacity after a couple of sessions to justify me or my insurance to continue paying and visiting for follow ups. The trainer did not seem to have a solution and when a reasoning is given they shrug down as if I knew nothing, despite being in better strength condition than them whilst not having a significant age gap. Minimal comment on motion improvement, exercises given caused fatigue, but at the end of the third set. The first session was good but the second was just an expensive workout. No follow up mid-week as other comments.Perhaps great for people with significant issues.

Fantastic place. Very good friendly and helpful staff. Pleasant healing ambience! I have been suffering with immense back and neck pain since as long as I can remember. Finally came to Dr Paul Cheung for chiropractic treatment. He is so experienced, patient, pleasant, knowledgeable and humble!!. My first session left me a bit relieved but then I was in a lot of pain the next day. Dr Paul had told me in advance to expect it. Yesterday was my second adjustment. He has literally made such a huge difference to my lower back suddenly, it feels weird to not feel some of the pain I was so used to for the longest time. Still have many other things I need help with, and now I feel totally safe knowing I am in competent experienced hands. Will post an update at the end of my treatments. :)

Had a great running assessment with Shanna - so good to finally speak to someone who understands running and was able to answer all of my questions (there were lots!). She was super knowledgeable and I now have exercises to fix a niggling injury to make sure I’m race ready for next season. Highly recommend visiting one of the centres, whether an advanced runner or beginner as the team advise on technique for hitting running goals as well as providing needed advise for aches and pains us runners get hit with!

After major hip surgery I was in a great deal of pain and lack of movement. After only 2 physio sessions with Ben my pain has become less and my mobility has improved dramatically. I’ve gone from using a walker to one crutch. My surgeon is very happy with what Ben had done and I’m now 4 weeks ahead of the estimated recovery process all due to physio. I Highly recommend up and running.

I had one session at the center when I decided to stop.No follow up after sessions.They said they would teach me some exercises,they did not.Total disconnect in between session.There are after profits.The sessions themselves are valuable and therapists are trained.But, no follow up in between session that lasted for one whole week.They are so money oriented, I did not really feel that they really care about patients.It just looked like they took the session fee and disconnect until the next session comes. Mecidine should never turn into trade.

My Ostheopath practitionner (Matthew) just got me back up and running in one session and I could not be more grateful. Booking an appointment was very easy, welcoming was warm and smooth and the actual session seamless. The right questions were asked, the manipulation performed was fast, gentle and precise and I left the center in a much better condition that I have entered 30 mins before. 2 days after my consultation with Matthew my persistent lower back pain was gone. I could not recommend more not to hesitate to pick up the phone and get treated by Matthew. Again Thank you very much Matthew.FG

The staff are excellent which is important. However more importantly they diagnosed a long term knee problem correctly others facilities has not and I am now on the road to recovery.

Fantastic physio with Jennifer Rath, she was so knowledgeable and had such lovely approach to our sessions, the pain in my shoulder is now immeasurable better. Thanks Up and Running

They are not respectful of people’s time as they leave you waiting even when you let them know that you have other commitments. Need to fix those basics management issues.

Matt the Osteopath is a total legend. This guy is the best. Im a teacher and cannot afford to be immobile. Hes turned me from a creaking gate to a leaping lizard. Best money Ive spent. Thanks so much.

Reception lack customer service skills and knowledge. Unapologetically overcharge. Serious upskilling needed or a change in staff. Plus a lot of good therapists have left.

This is a professional establishment with knowledgeable experienced therapists. Definitely have a feeling of trust and professionalism here. Very nice centre.

It’s a shame that they’ve lost some wonderful doctors like Dr . Gus. You couldn’t put a price to his exceptional wealth of knowledge & experience .The owner thinks that by increasing the already ridiculously high consultations fees, she will be able to recoup her loss making business ! This will drive away great doctors and loyal patients too !

I have been treated by an amazing doctor - dr gustavo- but this review is about how Upandrunning is becoming so commercial and less focus on patient.I have an ankle problem but I was referred to general orthopedic doctor who later referred me to a specialist - paid AED 975 for the visit. Why wasn’t I referred to ankle specialist from the beginning!!After the consultation, I received an email about the visit but not proper follow up or advise on the next step to fix my issueI still think Upandrunning have amazing specialists but it is all about money - nothing new

I usually had mediocre experience with physiotherapy, so this place surprised me, and exceeded my best expectations!The therapists I had were all super professional and empathetic; and they make sure you make use of every minute of the session. The gym is very well equipped and according to your case/your therapist/your stage you either do exercises or they give you the best chiropractor massage ever! They know the anatomy of the body and know how to react to any injury; not your typical wasting time in small electrical stimulation or ice pads.I went there not able to put my foot on the ground (after cast removal due to metatarsal fracture) and they definitely helped my rehabilitation in the best way.

Up & running was recommended to me by a friend, I met a physiotherapist called ana and it was horrible, I was belittled, treated like I didnt take care of myself or knew anything about my body. I went in thinking I had muscle pain, and left with a feeling that I might have arthritis or rheumatism. The area of concern wasnt even touched or treated. Never coming back again.

Best physiotheraphy services in town out of experience.- Firstly you will need to book an appointment with one of their doctors (Dr Anna in my case) very precise assessment and explained the cause and result of my issue very well and clearly- Then I was directed to one of their physiotherapists (Kate Ross) and got further detailed explanation and my recovery plan also very effective “homework” - few things to do at home- After few sessions with Kate Ross, I was directed to Renee for Pilates and lastly to Kelly for the running assessment to ensure I’m ready to go back to the gymVery effective plan and treatment- I was never as happy and satisfied with any other physicians before.

This facility is easy to find, has an efficient administration & competent team, although my experience is limited to the Osteopath section. It’s top end pricy, but accepts most insurance cards. If in doubt ask for a price indicator when making your booking.

Booked an appointment through their website by interacting with their online support. Showed up at the medical Center and no sign of my booking. I presented the email with the conversation. Understanding the issue I was offered an alternative from another center to go to. However, when I asked if the price was the same for the same service I was informed that it would have been 160 aed more expensive. ....A total disappointment from a customer service point of view and lack of flexibility. Rather than taking responsibility for the event, they offered me the same service for a higher price.Maybe asking too much, (to think outside the box) but I guess the same service could have been provided for the same price, considering it was their problem.Not your fault (someone obviously made the mistake), but now your problem... (Walter Disney)Cont:Following from the above I was contacted by the manager of the clinic (within 1 hour) who fully apologized and arranged an appointment for me for the following day.Definitely, a nice gesture which was appreciated. Still messed up with my training plan, but at least I was reassured that my feedback will be taken onboard.However, thinking outside the box is a rare skill reserved to few....

Great Team! Dr. Robert is very methodical with this treatment! I’m glad to have known this place! Thank you.

I love this practice! Lovely facility, super clean, staff is always friendly & I’ve had a great experience being treated on numerous different injuries. Thanks team!

Thanks to Dr Gustavo, Phil, David, Kareen and everyone else at Upandrunning. Entire team is very helpful and you feel welcomed here.

I’ve been a patient of UpAndRunning for years. Dr Anna is my go-to Doctor for all my sports injuries and Christine is a fantastic physio. My knees are in good hands here.

A great experience and a great team who are a pleasure to deal with. Suffered from knee pain for many months and got no remedy after numerous Doctors appointments. The staff at Up and Running put me on a rehab programme which seems to have fixed the issue within just a few weeks.

Many years ago I had to have a back surgery. I did all my ”before and after” therapy at Up and Running. They were amazing!!! The surgery was a sucess thanks to all the treatments I got at this clinic. Not every surgery is a success so the ”before and after care” is very important!!!The staff at this clinic is amazing!!!

Got the sports massage after I did an endurance race. My hips were in so much pain! Felt loads better afterwards, could move freely and the strain was taken off them 👍🏼

Jennifer Rahte was excellent, great staff, pain released, I highly recommend this clinic. Very impressed with the professionalism of all the team. Great job

Very professional and highly knowledgable doctors and therapists. As a competitive athlete, I visit Up and Running for pre and post competition treatments to keep the body in prime condition and injury free.

It will be nice if you answeer the calls please

I visited Dr Anna before and she was excellent. Tried to book another appointment and the staff lost track on my appointment and the next they could book me was after 2 weeks. Even after explaining its a mistake from their end they said cannot help it and I should limp for 2 more weeks! Terrible service never ever going there again at recommending to any1.It is sad to see this kind of service levels.

Had consultation with Paul and he fixed my imbalances in one “crack”:) Very efficient and professional, definitely would recommend UPANDRUNNING!

The worse medical experience I had. I have been submitted to the most painful and longest blood test ever... on top, to receive a call few hours later asking to repeat the test as they had an issue with some samples...860 AED for a failed blood test... but they offer to take new test free of charge... A JOKE!!!Run away from Up&Running!

Doctors and therapists at this clinic seem to show no interest in patients getting better, they seem to be only after the money.They didnt follow up or worry about my evolution and condition.I had a treatment for a very painful herniated disc problem, and after 3 months there is no improvement, having visited different doctors and therapists there.Interestingly, 2 different doctors and 1 therapist here performed on me in different dates exactly the same type of consultation and examination, to conclude the same diagnose even though I had a confirmed diagnose already which was given to them. When I went for a physiotherapy session prescribed, the therapist, instead of doing it, spent the whole session examining and asking questions (for a 3rd time) and I ended up with no therapy.As they are charging between AED 495-725 for these consultations, one can understand the reasons for these medical practices.Funny enough, they use the word customer instead of patient in this clinic.Hope others can avoid a similar experience before its late and search for a professional medical care where the patient is a patient and not a customer.

My experience was horrible. I made an appointment because of some pain I was encountering in my spine. I received a number of calls from the receptionist at 11:15 asking me to come within 10 minutes for my 12:15 appointment because Dr. Kelly had no other patients other than myself and wanted to leave for the day. When I told her I was in Sharjah and couldnt possibly make it in that quickly she says what about 11:30. I sarcastically told her that if it was that inconvenient for Dr. Kelly to see me at the time I was booked in she should just change my timing to one that suits her best. She then puts me on hold to see what Dr. Kelly would like to do!?! What kind of self centred doctor puts herself above her patients? Needless to say I canceled my appointment all together. Ive booked with DISC instead. The customer service there was a million times better!

When I read the reviews here and see the bad rating I find it strange I really recommend this place I have been a number of times to treat my back each time the team are professional and really experienced in proper western treatments thanks up and running team

This is my worst experience in my life, I stuck in trafic with taxi as I am new in Dubai and I was late for 10min :) than thay informed me that chiropractic shoud resceduled me even I was under emergency waiting for two days for this apoitment.... I was in doubt berween up and whatever and American Spine Center now I dont have any doubt only pain in the neck and back and bitter taste in my soul..... :(

Unable to give repeat prescriptions on your 500aed visit. Choose another place.

Overall the experience was excellent.

Not good

The best

Very expensive and not worth !!!

Excellent Service!

A health center I visited was a British doctor, Ramzi, who speaks Arabic modestly.

Good

Or