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Sumo Sushi & Bento Motor City
Dubai, United Arab Emirates
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Ra
Review β„–1

My family and I have been to Sumo, motor city branch many times. We like the wide variety of sushi options. Everything we tried was flavorful. Sumo’s rewards application is great! We get a free dish from the reward points almost every time πŸ˜ƒ πŸ‘πŸ»

Ни
Review β„–2

I ordered several types of sushi from MakiMaki, the sushi was delicious and I was very impressed how quickly it was delivered,using good quality raw fish and fresh ingredients they made a very good sushi combination. I definitely will order again and will offer to my friends.

Kr
Review β„–3

Ordering regularly from the place. It is not bad, but not consistent at all. Sometimes the food comes fresh and great, but other times like on the photo belowπŸ˜”

Ro
Review β„–4

24 June - First time in this branch. Parking is quite challenging but not a big issue. Place is small and only a few customers can dine in and they make sure they adhere to the safety measures. Hand sanitizers are abound, the place looks busy with a lot of food delivery guys waiting outside. Everything they use is disposable - plate, cup and the soy sauce container are plastic- unlike in another branch we usually frequent they use glass/ceramic ware. Donna was friendly and attentive and gave good service. We had 3 orders of makis and because of the app and coins we collected, we only paid like maybe half of the total bill. Nice app and benefits.The size of the makis for the super California roll and sweet potato crunch is smaller.Overall it’s still good but the size of the makis was smaller.

Ad
Review β„–5

Amazing Sushi. No offers.Great place :) Great service by Mooeze :)

ha
Review β„–6

Badly managed, and because of that very bad food.Cold food was warm, warm food was cold1h45 delivery time instead of indicated 40-50 minutes.Food brought back untouched for refund, only to find out that the airconditioning was not working, and to see Sushi being rolled in 30 degrees.Never again.

So
Review β„–7

Today I had spicy gyoza ramen. I think it was the tastiest ramen I ever had in dubai

ev
Review β„–8

The worst order in my life for my whole 6 years in UAE! They made that 1,5 hour longer then was promoted in Careem app! When I was calling to hit lines - they were cutting the line in order do to answer!! Then when I finally reach them they lied to me that food is in the way! But I had a chat with a captain and he said that it is not truth and they were neglecting a time to prepare my order by telling him that they are busy! Don’t equate your time with them and order somewhere else when sercive is caring about customers! P.S: Moreover they made a wrong delivery!!! In stead of California they placed twice other one!!

me
Review β„–9

Received my order with one missing roll and two different rolls. Contact motor city branch they said we will send you next time when you order because we don’t have drivers now !!!!!It’s the third time I order from motor city branch and always there is a problem by missing or sending rolls or delay in delivery. Food not fresh and you can feel the different when you order from media city branch. You can mention that they want to finish there duty and go home, if you order after 10 pm you lost πŸ‘ŽπŸ».Also the same happened to me yesterday 18/9/2021 delay in delivery one hour fifty min, food disgusting we didn’t even eat it or smell it. Ordered thought talabat and no one helped me. Called the motor city branch manager she said we didn’t have any order from talabat then I received the order 15 min later

Da
Review β„–10

Oh my. This place hit all the right spots. My sushi craving has been cured. Will definitely be back. Fast service. Fresh fish. I’m a happy person.

TK
Review β„–11

Everybody knows Sumo Sushi, never disappoints. But chefs platter from the Motor City location was way above expectation. Fabulous solution for a party, super fresh and great variety. It was eaten too fast to take photos)) But most impprtantly Id like to praise customer service at the outlet. Grace, branch manager, handled my complaint to Zomato immediately and I was sent another portion of dynamite shrips (by mistake my sumo size didnt arrive). We are not spoilt with customer service in Dubai, so most gratrful for taking it serioisly and being so responsive. Youve got one very happy returning customer here. And regards to the chef for amazing food!

Me
Review β„–12

Roshan has been a fantastic server, very attentive and making sure we have had a great experience! Sushi is good to! Comes out promptly and is fresh and tasty

Ga
Review β„–13

We were served by Mr. Roshan and he was very helpful. The food was great and the location is nice. Restaurant was clean and well maintained. Food was great too. We had Ramen which we liked and would try it again. Free parking is available at the back of the restaurant. Recommended to all.

Os
Review β„–14

Excellent sushi selection. Great service from Roshan. Please note Sumo gets a lot of delivery orders so you may not experience a restaurant atmosphere on site but the food is worth it!

An
Review β„–15

First time in this branch, small seating capacity inside but still comfortable. Food is always good. Car park is at the back of the building tho ,you need to walk to the resto. still manageable :)Our server Hosam is very friendly .thank you

Ta
Review β„–16

Best sushi in dubai! spent l my memories here too.Served by Dona and had a great experience!

MC
Review β„–17

Stephanie was a good host. She entertained us well and explained all the menu properly even the special of the month. Can’t wait to eat again.

E
Review β„–18

Best sushi and bento in Dubai!SHOYAB thank you for safe and good serving!

Ki
Review β„–19

Great food with lots of delicious options to choose from. Donabeth provided us with excellent service.

Ba
Review β„–20

Good tasty and well prices Sushi and Bentos.Taste is tailored for local clients. If you are looking for genuine Japanese taste you may not like it here.Crunchy crazy and crunchy filli are goodIf you are a group there are good combo deals in menu.There are variant monthly offers beyond what is in menu.Dont miss the Misu soupStaff are friendly.

Em
Review β„–21

Always fresh food and great service. Dona is super helpful and will set you with best menu options.

HI
Review β„–22

Always great service and food! Whenever I crave sushi, I always visit the nearest Sumo Sushi branch and it’s consistently a positive experience. I was served by Dona this visit. Ps.. today is my birthday ;)

sn
Review β„–23

Been a loyal customer since the past few years. Always loved it and always come back from sushi’s.. pleasure being served by Dona in motor city. Prompt service n good food:)

Ol
Review β„–24

Love this place. Always nice service and very yammi sushi. Lots of choice and reasonable prices. Roshan was very patient explaining the options of rolls for me :-))

Vi
Review β„–25

Well organised place, live preparation and clean.Waiter Roshan was very helpful particularly in suggesting best sellers.

Ni
Review β„–26

Had lunch with friend. Menu is perfect, something for everyone. Service was awesome and Roshan was very accommodating. Will be back definitely

Ru
Review β„–27

Oliver and Stephanie very attentive. Mooeez took time to attend to me as well.. Place is quiet no clinking or any distracting sound.

sh
Review β„–28

Great food, very polite servers. Great selection of sushi!! Our server Roshan was very helpful.

Jo
Review β„–29

Server, Roshan.Great service, exceptional knowledge of menu. Friendly, and accommodating of difficult ordersWould revisit

Si
Review β„–30

My daughter and I love Sumo Sushi rolls and there is a wide variety of incredible dishes and we are always served with fabulous service.Loyalty number (add 100 kenji) 21673128

Fo
Review β„–31

Great food, always fresh. Friendly service

No
Review β„–32

Good food, especially dynamite shrimps, Tom yam soup and beef barbecue bento❀️

Am
Review β„–33

The staff is super inviting and ambience is pleasant for dining. Roshan was a friendly employee that provided fast service for our hungry tummies. The delicious food definitely satisfied that.

Al
Review β„–34

Stephanie was great, very accommodating. Food is near perfection.. will definitely come back.

Ai
Review β„–35

Great customer service and good quality sushi. Thanks to Donabeth for great customer service!

Ba
Review β„–36

Bento boxes are amazing. Roshan’s service was excellent in helping us select

Bi
Review β„–37

Service us gr8. The food is divine. Thank you Dona πŸ˜€ 🍣

Am
Review β„–38

Very nice experience. Helpful staff. If you go there ask for a staff called Purity. She was was very nice and understanding.

Ro
Review β„–39

Very good quality and taste of food. Roshan was very helpful and friendly in his service we are a regular in the motorcity restaurant.

Mi
Review β„–40

Great food. Great service from Donna. Thank you.

Yu
Review β„–41

We had a great experience in Sumo Sushi,Motor City.The food is fresh as always,so many new dishes inspired by island summer lifestyle .Have been eating Sumo Sushi for many years and was always happy.Have to admit that the staff is always friendly.Thank you Dona, for making our experience excellent with all the suggestions you gave as for choosing the best meal.

Ca
Review β„–42

Best Sushi in Dubai is Sumo Sushi. Roshan was kind and helpful. I recommend πŸ‘πŸ»

uc
Review β„–43

My go to place for Sushi craving. Dine in or delivery, always satisfying. Donna served me well. Good promo by the way, iced tea or soup anyone??

Sa
Review β„–44

Love this sushi spot at motor city. I was served by Purity who was great! Would highly recommend.

Al
Review β„–45

Sumo is my go to place. Donabeth was attentive and did a great job.

Yu
Review β„–46

Very helpful and friendly staff. Purity done her job perfectly. Thank you for a good services.

Pa
Review β„–47

I love the food here and Donna is very friendly and advises the best and new menu always. πŸ˜‹

Mo
Review β„–48

Staff was very welcoming and friendly at the motorcity branch, Miss Stephanie was very friendly and helped us with our order. Food was great and rich in variety29814414

Yu
Review β„–49

Great service and best taste in town. Purity has made it a great experience too. Will definitely come back!

Ma
Review β„–50

Love the poke here. Sushi is great came here twice.

So
Review β„–51

Staff is very welcoming. Purity was very helpful and nice. The food also was really great ! Recommend visiting

ri
Review β„–52

19:27>ordered received, email confirmation20:22>started calling for follow up β€œwhere is my order?and its 20:40 now and still no food.branch number - called 6 times if not more, nobody answerscall centre agent - zero customer service suggested he will cancel the order, zero customer service for both branch and call centrelets hope the call centre agent manages to return the kenji points... after all, just waited for my food for over an hour, nobody is even confirming they have cancelled it.do not download app or use app - nonsense.do not order for delivery - you will starvedo not attempt to ask for help via call centre - zero customer management skillsdo not call branch number - nobody picks up

Vi
Review β„–53

Extremely happy with the service from donabeth and not to forget food was really yummy.. we will surely visit this branches in motor city again. Thank you donabeth

Be
Review β„–54

I was hosted by mr. Roshan in the motor city branch. Excellent service and food. Tried the lemon flavored tea

Ci
Review β„–55

The sushi is amazing in this place, I also like the Passion Fruit Ice Tea 🍱🍀🍹 Roshan’s service in Motor City branch is also really good, very attentive.

Fr
Review β„–56

Very nice food and great promotion. And very good service from Ms. Dona.

Ta
Review β„–57

The food is great and service is very nice. We had a very friendly waitress Stephanie

Ya
Review β„–58

Amazing food!... amazing time..,amazing service...we came by chance as we were going somewhere else for iftar and time luckily got us there...will be back soon for sure....thank you Dona for your charisma...thumbs up to you

Di
Review β„–59

Amazing service with helpful and friendly staff, the food was fresh and made very well.Would definitely recommend and come here again :)

Da
Review β„–60

My favorite sushi restaurant in Dubai. Dona was the best, she gave me complimentary soup and drink and my food came really fast. Great service!

Ja
Review β„–61

I always order from this place, and the staff are extremely friendly and helpful. the staff there was really excellent especially purity from the motor city branch!

Ta
Review β„–62

Amazing place! I like the alaska roll! Special thanks to server Roshan for exceptional service

An
Review β„–63

Great service and good food. Great staff kudos to Syephanie!

Hi
Review β„–64

Donabeth has been amazing thank you for the wonderful experience

Ta
Review β„–65

I like this branch in the service and the gentel dealing with mr Roshan, he was very helpful and has a nice smile.Food is GREAT

Do
Review β„–66

Super tasty sushi and nice service πŸ˜‹

me
Review β„–67

The food there was excellent. the staff members gave amazing service especially purity she was so nice anx helpful!!

an
Review β„–68

Miso soup is good taste and also crunch california sumo sushi. Thanks to Roshan for his excellent customer service.

Sa
Review β„–69

Passion fruit ice-tea! great service by Roshan(Motorcity) branch

Mo
Review β„–70

Love Sumo, fantastic value for money and tasty food and great service. πŸ‘ specially Dona πŸ˜€

Ka
Review β„–71

I used to work nearby here in motor city and I always wanted to eat here in Sumo Sushi,their food is always fresh good and affordable.Roshan is helpful and friendly.

Iv
Review β„–72

Purity has provided great customer service and has been very patient with us. Keep it up!

Ma
Review β„–73

Fresh Sushi, and good variety. The Miso soup is very tasty. Thanks for the great service Roshan.

na
Review β„–74

Very quick service and delicious food as always. Thanks to Donna for taking our custom order and making it happen=)

Ni
Review β„–75

Amazing service and delicious food! Purity was super attentive and nice. I always order delivery from here and the food is always delicious! πŸ₯°

Re
Review β„–76

Nice quality of sushi

Xa
Review β„–77

Great service from the moment we walked in. Purity and the rest of the staff were very friendly and helpful. The food was also really tasty as always!

Ma
Review β„–78

Roshan was very friendly and helpful in making my undecided dinner selection. Love the salmon lover dish. Thanks Roshan - keep up the great service. Motor city location

Ai
Review β„–79

I went to have a very nice meal and the staff member by the name of Roshan offering a free soup was very creamy and delicious. As well as the sushi was fresh and delightful

Fr
Review β„–80

Great food, very tasty and fresh.Downside: plastic plates and cups plus entertainer voucher not accepted anymore in Sumo Motorcity (will go to Sumo Media City in Future)

Ch
Review β„–81

Great food as always. Good service by all staff especially our server Dona.

Pi
Review β„–82

The food is good but the place is very small. The delivery guys occupied almost all the tables outside and no social distancing. They should wait in a different place.

Ni
Review β„–83

Sweet potato crunchy, crazy 8 are my favorite!!! Nice service( Dona)

Ya
Review β„–84

Delicious food, served by mr roshan in motor city branch, loved the miso soup

iw
Review β„–85

Good quality food. Very helpful staff, specially Roshan πŸ™ŒπŸ»

ah
Review β„–86

Good sushi but not the best ice tea and soup in my opinoin good job Rohan

Po
Review β„–87

Excellent service. Great food πŸ˜‹Donna..

Ka
Review β„–88

Excellent sushi and miso soup. Our waiter Roshan was very helpful and we had fantastic service all around.

ja
Review β„–89

Good food and value for money. Informed of the promos and mobile application. Server Dona

Al
Review β„–90

Loving their miso soup...thanks Roshan for the fast service

ha
Review β„–91

I like miso soup..thank you Roshan

Lo
Review β„–92

Great sushi! Ice tea with lemon. Great service by Roshan!

Cl
Review β„–93

Apart from service and quality of food they need to fix the air conditioning. Most important they are still serving food in disposable plates and spoons. Other sumo branches eg. Jebel Ali Festival centre serve in regular plates. This really affects the enjoyment of the food.

Ma
Review β„–94

Tasty miso, pity they are giving it in plastic. But there is always a place for improvement. Nice service Roshan :)This time i got this amazing miso from Purity. Everything was very nice as usual !OMG! This Miso Is becoming better every time I come here ! Purity is serving it in traditional Japanese style. Amazing !I’ve appeared here again and the sushi is even better!

Su
Review β„–95

Another amazing food place. Sushi is amazing and the supervisor there was very good to give us god suggestion on what to eat. Only improvement it needs is seating area is not that great

Sa
Review β„–96

The best sushi ive ever tasted, also waitress named stephanie is very cooperative and understanding29814435

Ad
Review β„–97

Excellent service and the was food reasonably priced. Dona our waitress was very friendly and efficient.

Nu
Review β„–98

Good value for money, especially the Bento Boxes. The quality of food has been consistent over the years, so no complaints there. Only complaint would be tight seating arrangement and parking. There is some parking in the back but not dedicated to Sumo and mostly reserved spots for others, so it can be a hassle.

Ma
Review β„–99

This is one of our favorite katsu bento....and the staff (Roshan) are so friendly and professional.

Ja
Review β„–100

Always fresh and great service.Thanks Roshan.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://sumosushibento.com/
  • Phone:+971 800 7866

Categories
  • Japanese restaurant
  • Restaurant
  • Sushi restaurant
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–11PM
  • Thursday:11AM–11PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–11PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Live music:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Halal food:Yes
  • Small plates:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family friendly:Yes
  • Groups:Yes
Planning
  • Accepts reservations:Yes
Payments
  • Cash only:Yes
  • Debit cards:Yes
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