The worst insurance provider in UAE! Do not get this insurance they will just give you a very hard time! They don’t settle their dues to their partner clinics, hospitals and pharmacies which results to a bad service to the clients. Clinics and pharmacies will keep on rejecting your card because of their issues with them. They will let you pay the bill and promise for reimbursement but before you get the money they will give you a very hard time as if they dont really want to give back you money!! This insurance company will kill you!!

The worst insurance company provider.. This insurance will not help you to live when you are sick. They keep rejecting the request. They even rejecting the prescription of doctors when you go to pharmacy.. Not a saving life insurance.. They rejecting most of the request because they dont want to spent money and pay the co-payment for medical expenses. You should not be a insurance provider. because instead of saving life.. you are killing us for not providing what we need to get cure.

Biggest Cheaters,worst insurance company they put already very very high charges with hospital which patient will pay and only on papers they show they paid but in reality they didnt co operate with single penny.

Pathetic customer service, zero knowledge, they reject all the test approval, take more than 1 hour to approve/reject any test..And after 1 hour in most of the cases they reject test. They dont even consider for kids health, once a doctor from insurance told me tell your company to buy expensive insurance card.I am holding midrange card ,I dont know what other people must be going through if they are holding low premium card. They proudly give you email id if you wish to complain. Very rude people. Dont buy this card, clinics are also not interested to accept this card. Unfortunately I have to bear with this card till March.

Once called for the general information regarding wifes insurance ..Well experienced staff given relevant information and suggested for better option asper my convenient...I really feel so helfull with maxcare customer service..

All most all diagonastics are not covered.The worst service. You have wait maximum time for their no service. Customer care executives are arrogant.Suitable name for this instance Company should be NO CARE.

Worst insurance ever .. I am facing so many problems since day one.. Coustmer service is very slow and they dont have proper knowledge of their own work they do (how insane it is ) .. they will never approve the test which cost more then 50dhs.. highly disappointed with this insuarance.

This is the worse insurance company in Dubai they just like to take the money but they dont like to spend any penny on u..the disapprove everything...disaster insurance ever..dont get any insurance policy from them pls..

I really appreciate your work. Good customer service and Im fully satisfied with your service huge applause to every one. I must suggest my friends to get good service from your company.

One of the best insurance company in dxb i have ever seen always helpful towards to their customers needs

I am very thankful for maxcare insurance customer support team specially Mr.Yehea, from Arabic speaker team, he supported me and follow up with me each and every day, I am really proud of that person and all other supporting team in maxcare... and from my heart ❤️ thank you very much for your support and care, only I have one comment if you can make the approval more faster ... Best regards Amr Galal

No need to write a review about this company, just a single sentenceWorst Insurance Company in the UAE

I called to enroll into the insurance and was put on hold till it hung up. They lost a customer toooo easilly. Unprofessionals.

Horrible experience, horrible service!They have zero knowledge about services they provide! They think people will pay them and not use the insurance! How is it possible!!!

Amazing service,Proper response to email.Specially Lea from back office was Amazing, she went extra mile and help us a lot.Thanks Max-care.

I had a great experience with your company always helpful people just ask for assistance you will not be disappointed.👌👌👌

Some of the customer service members have very low knowledge of what they offer and the process involved... Maxcare is very slow to attend to issues

Every time they reject important medcine they approve only Panadol

- Quality customer service .- very polite and very helpfull staff.Keep going . Thanks.

Provides best in class TPA service and has a wide network of hospitals, clinics, pharmacies and diagnostic centers.

Pathetic customer service, keeps rejecting the request. PLEASE DO NOT TAKE THE INSURANCE

Most pathetic service, the worst insurance agency in uae.

They will not give a proper service! call centerThey not answer!

Well experienced service, good support team, very much satisfied..

Terrible service! Does not give proper approval and call centers are never answering!!!!

They are running away without paying the money of all the providers.

Excellent customer support & fast and efficient service good luck guys

One of the most 3rd class insurance in all over Dubai.

Are any of your contact numbers working??? what a terrible service. very inefficient to your members!

Most Stupid Insurance Ever in Middle East..

Satisfied with their customer service 👍🏻👍🏻

Worst insurance company

Worst insurance

Good

Good experience

Excellent !!!