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Shake Shack
Dubai, United Arab Emirates
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Ek
Review №1

One of the best burgers and fries I have ever had. This is a different kind of fast food, like it were cooked at home. Now I understand why there are a lot of people all the time. You must try these beef and cheese potatoes. The chicken burger had a really special sauce. 100% recommended, will definitely come again

Ke
Review №2

Easy accessible from cinema parking... Always my favourite spot to go to in Dubai mall . Must try the new nuggets and shakes on menu..

B
Review №3

Visited on a crowded weekend evening and the service was a bit slow which was probably expected but the food more than made up for it.The double smokeshack was delicious, good flavor with just the right amount of sauce and cheese. The chick n shack burger however was a little disappointing with less sauce and undercooked chicken. Chicken bites were scrumptious and tasted great with classic honey mustard sauce.

Sh
Review №4

4/514th May 2021Came here while on my visit to Dubai Mall. Ive always heard a lot of this place so decided to finally try it.Ive always had the assumption that Shake Shack is expensive but the prices are pretty ok.I tried the Shake-ago Hot Dog, Cheese Hot Dog and Vanilla Custard float.The Shake-ago Hot dog was tasty but the cheese hot dog was too cheesy for my liking.The float was delicious as well.Really liked the place and the ambience, will definitely come back.

J
Review №5

Never had it before! Amazing! Fresh! Worth the price! Went 3 times and always amazing & made to order! Also great GF options and beautiful lettuce wrap burger 😉

gr
Review №6

Always great burgers. I like classic shakeburger with frites. Very helpfull staff. Located near food-court.

A
Review №7

Nice ambiance, cleanliness is excellent. Food was good as always. Staff were friendly and attentive.

Vi
Review №8

Delicious, available vegetarian burger also!

St
Review №9

Huge price for tiny burgers. Not a fan of their brioche bun...too sweet for me.

Fr
Review №10

Great tasty burger. We find those fries also awesome. The only thing to improve is the burger size. If you are really hungry maybe you find it not as big as you would like. 9a

Ni
Review №11

BEST BURGER HANDS DOWN! No other fastfood burger chain can compete with them.

Lo
Review №12

Frozen custads, HotdogsI enjoyed the new chicken biteWawuuu

Mk
Review №13

Orderd the Chipotle chick n shack burger along with a classic chick n shack, very nice juicy. Their classic lemonade was a bit too tangy yesterday for some reason, but other than that it was just delicious.Served on time.

Ga
Review №14

It’s so delicious and amazing taste.You can find your menu direct by scanning the QR code directly and choosing from online menu during just sitting and asking the others what they wanna order.Then even you can add instructions for food preparation and pay online also as well, just give to their staff the order number.That’s all.And enjoy your super delicious food.

Ra
Review №15

Over priced. The hotdogs, the burger and the shakes were fine, but not wow. I think I could have enjoyed similar items at much lower cost at other fast food outlets. Setup is nice and ambience is pretty good with ample of sitting options and good safety precautions taken.

NA
Review №16

One of the best burgers Ive had in a while. Its Shake shack. You cant go wrong with their smash burgers and fries. The service is pretty good, but I really hate the guy hired just to ask me how my meal was every five minutes instead of just letting me have my lunch in peace. Its a bit extra and creepy. Others might feel differently than me.It is a bit on the expensive side especially since there isnt a combo option with your fries and drink but its worth the price in my opinion.

ME
Review №17

CASH & CARD. WHEELCHAIR ACCESS. EAT IN & TAKEOUT.RECOMMENDATIONS: Cheesy fries are amazing! Burgers are good both chicken and beef. Portion sizes are good but pricey for fast food.SERVICE: Good. Can take a while if busy.AMBIENCE: Seating for small groups and individuals. Nice, clean and quiet place away from the crowds on the first floor.PRICE: Fair. High for fast food.

kh
Review №18

Best burger if you want to taste the fresh and gourmet difference from regular fast food burgers. The ambiance and gives a very relaxing feel. Price is costly versus the size and overall taste of the burgers.

Ha
Review №19

One of the top beef burger joints in the UAE!Cheese fries are the best

Ch
Review №20

Level 1 waterfall Dubai mall catch the most amazing burger from all the charms of flavours only in shake shack if you havent tested the new dawn flavour then you are definitely sleeping on a bicycle.

Ma
Review №21

Even in Dubai, just like in San Francisco, Shake Shack has a delicious burger, fries, and shake.

Ma
Review №22

Very tasty burgers and yummy fries with currently having cherry blooms lemonade as the seasonal drink, hot dog little small so I recommend to take 2, perfect relaxing atmosphere on the corner next to waterfalls not to crowded and they are open during the day during ramadan too. Enjoy everyone:-]

sq
Review №23

Burgers are always amazing. Recommend buying drinks from elsewhere as theyre absurdly expensive.

Mo
Review №24

Tasty burger but unfortunately I dont eat beef..my friend told me beef is awesome

Ta
Review №25

Delicious angus beef burgersTheir fries added to cheese is my favoriteWorth every penny

Ra
Review №26

Top notch service, their in shop online ordering is very intuitive and seamless... Service is as fast as it can get during covid..I tried the double shack burger, and the new York style hotdog.. Really liked them

J
Review №27

I really love the burger...super yummy

Am
Review №28

$$$Price is a bit higher than what they give it to u but it worth.I love their sandwich and cheese fries.I believe classic type is better than their other sandwiches.

Mi
Review №29

Simple kids food no test but costing 20 euro crazy.

Gi
Review №30

I would always go back again to subdue one of my many Burger cravings and come out fairly satisfied.Putting aside the general feedback on portion sizes and price, this time the soft buns and the medium well cooked burger(my liking) packed into the shack burger did the trick. Next up, Shroom burger.

m
Review №31

I love shake burgers you cant compare it to any others ! Lately i have noticed dubai mall brung giving burgers been made 15 min and you wait 10 min to get it...the burger somehow cold and the meat has different taste...please fix it

Fa
Review №32

Cold burger bad fries. Amazing as this is the only branch I had bad experience at.

Sa
Review №33

Their food is delicious, I absolutely love this placed, though a bit overpriced. The burgers in the photos are the regular/classic Shack burgers, one of them with a double patty, and the fries are the fries with cheese.

Na
Review №34

Shakeshack - American famous Shack burgers are world famous. America is always famed for fast food chains chains. All the global fast food brands are born in America.As a part of Chinese new year celebration. They Introduced Szechuan Menu. The below items are new items in the meny♥️ Szechuan Cheese fries♥️ Szechuan Chick’n♥️ Szechuan Burger - Beef💛 Mandarin LemonadeI loved Szechuan Chick’n most. This burger comes with spicy flavour. Rest other two remains the same taste from previous menu. Must try their new menu if you are bored with normal burgers.Service and Quality always 5 star

Fa
Review №35

I would really thank Ms. Clarence for her excellent behavior and service, she is super Manager, I haven’t seen a manager like her in my life, wishing her all the best in her career.

An
Review №36

I gave it 3 stars because the service is good and fast. However, the chicken sandwiches all had fibrous bits and very tough.

Ab
Review №37

Good but expensive, strange thing is they dont have combos, you have to order everything separately which makes them more expensive, the burger is actually tasty and big and makes you full, I didnt order fries or drinks and I was full of sandwich alone, because I ordered the biggest sandwich there, the menu is not straight forward you might get lost in it for a few minutes at first, the waiter there was some how trying to enforce me to try a new sandwich there in a weird way, but I insisted on another one after all.

Th
Review №38

Great burgers, feel the authentic taste of beef and chicken burger. Expensive compared to other burger brands in UAE. But worth for the price. Loved Thier lemonade and cheese fries...

mi
Review №39

Tried the restaurant once when they first started in uae and then after many years today.Tried the same items still same taste and still expensive.I still liked their hamburger with mushroom and their red velvet concrete ice cream.

Dr
Review №40

Good food, but the burgers were pretty small. Shake was good too.

Ni
Review №41

Loved the burger. Tried the bbq shackmeister, bbq chick n snack and the shack burger. Loved the shackmeister and it was worth the price.

Ha
Review №42

The burgers made here are probably the best Dubai has to offer. Which is what you would expect from Shake Shack.The people there are extremely nice. Felt a bit overwhelmed when the same person asked us how our meal was twice and said hello and goodbye. I think thats pretty much his job. Just seems like overkill to me.Also cant give it 5 stars since its a bit overpriced for what you get even though theyre pretty good. Its small and you cant get a combo which seems to be a norm at every shake shack. A double burger, A drink and fries put a serious burden on my wallet.

fj
Review №43

Amazing burgers. Gotta love the BBQ chicken. 💯

Am
Review №44

Good food, good ambience, even though expensive the food is really good. The service is good, staffs are very friendly and greets us with a smile and sends us back with a have a nice day over all good place to hang out.

No
Review №45

Tried 2 shakes for AED 20. Great price. Taste of red velvet shake was good. The other black n white shake was okay.

Ju
Review №46

Tasty. Far too expensive for this. At AED 40 for something that is no bigger than a single slider burger and doesn’t include fries or a drink, that’s one expensive burger. It is tasty, but a McDonald’s quarter pounder with cheese is only AED 16.75, and is just as tasty.

As
Review №47

Worst experience ever!!! I ordered through zomato. The shack sauce was missing and I couldnt eat the fries without sauce & so dry. First I contacted zomato he couldnt help at all, he didnt even try to help!!! Then I called the restaurant which told me the same I cant do anything which is very dissapointing. Never ever again.

Ma
Review №48

I love it, they have good food

N.
Review №49

This time it is ok and better than the last time the chicken burger 🍔 was good but not best and the beef burger 🍔 was very bad have a hard piece inside the meat and the taste of 🍔 was normal not like other in the same kind of restaurant and also the price very high than other but the staff was very friendly and so kind and cooperative i am not recommended this restaurant for any one ☝️ to until improve the burger 🍔 and reduce the prices i hope 🤞 the admin read my reviews and try to contact me ASAP to explain to him why i am not satisfied

St
Review №50

Fast-food fare at fine dining price, probably because of the ambience and view of The Dubai Fountain. The Shroom Burger was nice and juicy but not crisp. Crinkle-cut fries with veal bacon and cheese was a little too salty. The chocolate Concrete frozen custard drink was just right in terms of sweetness but not as creamy as I expected.

he
Review №51

This is THE BEST place to eat and enjoy the fountain show.The food is great just like the other shack shacks. I mean we visit a chain store for consistency not uniqueness, right?The staffs are outstanding, the kindness.Atmosphere is great too. Must visit place in Dubai. I’m definitely coming back, and if you haven’t you definitely should try this place.5 star with an excellent sticker to this place!Don’t mistake, this is the one in Souk Al Bahar.

Al
Review №52

Best shakes you can ever taste .

Mo
Review №53

A great place for a quick burger and cheesy fries.Plus, they are doing pretty well in keeping the 3 meters social distancing and keeping the restaurant well sanitized after each customer.Overall, you cant go wrong eating in Shake Shack

Si
Review №54

Portion size isnt too big. But quality ingredients and tasty meal. Good seating area.

Da
Review №55

We were asked to place and order online and the food would be delivered directly to the table which is an excellent service. However, after trying to pay twice online they seem to have an issue from the site and we had to eventually go to the counter to place the order.I ordered the smoke shack burger single which was yummy and light. The fries were fresh, crisp & perfectly salted.We also ordered the chicken burger to share unfortunately it was disappointing. I have tried frozen chicken burgers that taste way better.Overall, would surely recommend the place for beef burger & fries.

Ha
Review №56

Very disappointing for a first time customer. Service was slow, fries were cold, not much action behind the counter. There are times when staff should be on mobile phones, certainly not while completing orders. Wait staff were obvious aware as they continued to ask for orders and checking our number.

Iv
Review №57

Great taste.

Ja
Review №58

Really good burgers but not as good as Five Guys.

se
Review №59

The place is great and the food is so yummy 😋I love it

Be
Review №60

Shake shack...tastes almost like America .. except for the Australian beef

Fr
Review №61

Will always be my favorite burger in the whole UAE.

Jo
Review №62

Great food, good ambience.

Ju
Review №63

Nice mall location, attentive staff, good quality burgers and shakes, especially peanut butter

Sh
Review №64

Literally one of the best Burgers in the UAE, you got all kind of options. You got Spice for the spice lovers, meat for the meat lovers and Chicken For the Chicken Lovers. You can also get New York Style Hot dogs. Fries and amazing golden and crisp. 🤤

Ht
Review №65

Excellent service and smok shack was very good.

Cr
Review №66

Awesome burgers and shakes. Cold fries but the staff happily replaced these. Friendly staff.

Me
Review №67

It was a average shack burguer is missing a couple of points in terms of location within the mall but is also a place that gets plenty of attention for being a complete Shake shack shop. The staff was great but the time to perform the orders was slow.

Mu
Review №68

Best burgers and friesThe quality in delivery is similarly good

An
Review №69

Tried the new hot honey chicken burger, fries and a vanilla shake. Everything was delicious! Wish we had Shake Shack in my home country.

Ta
Review №70

Burgers are actually very small, not as you expect when you see their ads. Not many options to choose for your order but taste is ok

Jo
Review №71

Food is good, but its not your typical fast food stuff. Although for the price, food portion is way too less. And 18aed for a regular fries? Is a bit too much for some people.

Ma
Review №72

Good chees Fries

Ad
Review №73

Very slow service,, delivery pick up

Jo
Review №74

Good but simple burgers. Somewhat overpriced for how simple the burgers are.

M
Review №75

Loved it . Please open up in Germany too

Ka
Review №76

I told them I want one beef burger no cheese no tomato I waited 26 minutes then I got my order they put mustard and cheese when I clearly told them

Sa
Review №77

The burgers were pretty tasty but if you are someone with a bigger appetite I suggest another place because they are pretty small compared to the actual American sized burgers

Mi
Review №78

Just like the original - except for the Sichuan-flavored items (which I didnt try).

Li
Review №79

The standard is as good as the one in New York but the patty is really really thinly sliced. For the price I pay, I think I’ll rather have something else rather than this. But it’s comfort food and it’s something that doesn’t go wrong.Just abit on the pricy side. Yup

Sa
Review №80

Recommended... testy and good view

Ra
Review №81

Friendly people, good ol shack burger, and awesome service

Ma
Review №82

One of the best burgers Ive ever tried. The vegetables are so fresh, the buns are so soft and the patties are incredibly juicy and so delicious ♡

Om
Review №83

Bro the burger made me have explosive dirahhia in the middle of the mall TWICE and I could not walk for the rest of the day cus my stomach was killing me what did u guys put in that burger edit: Im in UAE that number is not and Emirati number

Me
Review №84

Now that’s an amazing coffee place , don’t miss it when u visit the emirates mall

Ma
Review №85

Amazing chocolate shake and delicious burger. Make sure to double up on the patties, it’s worth it.

Sh
Review №86

Superb burgers!!Special thanks to Rupa and Saraswati for their friendly and amazing service. Really enjoyed my time here!

Em
Review №87

Typical Shake Shack restaurant and standard shack burger taste across the chain.

Ab
Review №88

Brilliant burgers. Shakes are just ok

Ja
Review №89

The Best. Supremely satisfying.

Mi
Review №90

The best burger I have ever had in my life.Excellent food, service and view :) I highly recommend​ you to try the double burger and the french potatoes. Also, dont miss out on the 50/50 drink :)

Sa
Review №91

There is good food fot eat they have good menu to servive they also deliver to your home they have contact with talabat delvero careem

Mi
Review №92

Located within the Dubai mall next to the Burj Khalifa. Same layout as the original US stores and nearly the same flavor. Juicy patty and crisp fries. It’s a little bit pricey but it’s worth it.

Na
Review №93

I would recommend this to anyone who says they dont like burgers. I am sure you will change your opinion on burgers. The best burger i have had.. I ordered their trademark Shack Stack...its a must try

An
Review №94

Quality and speed. The spicy burger with the thick cement like shakes always hits the right spot. Happy

Jo
Review №95

What better than a burger after a long overseas travel from the US? I had a lot of fun checking out the Dubai Mall and the view outside at night is spectacular with the light show.

Pe
Review №96

Amazingly good burger, juicy, full of flavour and nice selection. Staff also friendly. Chips were luke warm which was annoying and why 4 stars. Needs hot crispy french fries!

Da
Review №97

Very tasty food 😍 really enjoyed the beef burger and crinkle fries here! Didn’t think it would be as good as it was, pleasantly surprised! Nice view of the Burj whilst eating which was good, inside service was quick using the machine and self ordering 👍🏼

Da
Review №98

Cant go wrong with Shake Shack. They do em well even in DUBAI!

ra
Review №99

Reasonable good. Fast food!

Do
Review №100

The food was good. Waiting for food took a while.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.alshaya.com/en/brands/food/shake-shack/
  • Phone:+971 4 388 2456

Categories
  • Hamburger restaurant
Working hours
  • Monday:10AM–1AM
  • Tuesday:10AM–1AM
  • Wednesday:10AM–1AM
  • Thursday:10AM–1AM
  • Friday:10AM–1AM
  • Saturday:10AM–1AM
  • Sunday:10AM–1AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Halal food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Toilets:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • Debit cards:Yes
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