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Y12 Salon, Ritz Carlton, DIFC
Dubai, United Arab Emirates
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fr
Review β„–1

What an amazing place, the staff is very friendly and professional, i did hair colouring and felt very spoiled, special thanks to Lara she did exactly what I wanted in my hair, couldn’t be happier and grateful , she is very nice and professional color expert plas the treatments just make your hair feel like new 🀩 the best quality products as well I highly recommend Y12

Ji
Review β„–2

I was very happy with the service here and there is valet parking available that can be validated. It has a very pleasant and soothing environment.

Cr
Review β„–3

I’m going to this salon over 3 years. To be honest I don’t trust anyone else but the guys from Y-12 salon, to touch my hair. I love the atmosphere in there, the professionalism of staff and the good quality products they use. Keep rocking guys!✨

Em
Review β„–4

I had an amazing time at this place. Everyone is so professional and very happy to help you and they make sure you have everything you need while you’re there and that you’re happy with the results!highly recommend

Az
Review β„–5

I visited Y-12 this past Thursday for the first time. I had my hair done by Maximilian. The experience was outstanding. He first greeted me and asked me the reasons for my visit to understand what I was interested in getting done before he started working on my hair. Which I really appreciated. He was very polite, warm and professional. In addition, I asked him for a consult regarding my hair color and he was happy to spend time explaining what could be done ( even though I was not getting that service the same day). The blow dry he did was amazing !! I can’t wait for another appointment with him next time I am in town. In regards to the salon, it is very clean and their staff is very helpful.

sk
Review β„–6

The welcoming staff immediately puts you at ease. You can feel the cleanliness of the salon and the professionalism of the staff that follows you with empathy! the guys all great! my reference point is DavideπŸ” πŸ” ️ thank you !!! I highly recommend Y12✌️

Fa
Review β„–7

Ask for maximiliano and just wait for the perfect cut !

Ha
Review β„–8

Best hair place in DIFC. Lovely staff. Very welcoming

St
Review β„–9

Lovely service at this salon! They have European standards and loved how they treated me, especially Cinzia was super helpful and did an amazing work. Will surely come back.

Re
Review β„–10

A style and cut by Yulia is a wonderful experience, she is awesome. As a professional make up artist I take care to look my best and Yulia makes it happen. My hair looks so beautiful and healthy every time! Thank you for the amazing service and job!

Cr
Review β„–11

Im going to Y12 Salon for three years now. I leave the salon extremely happy every time. Giampiero is amazing, the haircuts and hair colour that he does are perfect. Hes also advising me how to take care of my hair at home wich is so valuable. Thank you!

Ni
Review β„–12

Fantastic service, thank you Raffael!!!

An
Review β„–13

If you want the Italian quality and style theres no better place than Y12 in Dubai! Its hard when you travel lots for work to keep the high standard, but with Y12 theres absolutely nothing to be worried about! I always book with Max. Hes always improving my look according to the trends for haircuts and color, hes such a professions! I fully trust him with his works and he really knows how to talk and take care of his customers. Wouldnt change him for anybody! The whole salon is very nice and they always make you feel comfortable and welcome. See you soon Y12!

Do
Review β„–14

Very professional and friendly. Thanks Max for fixing my hair, your are the beat. I have tried almost every salon in dxb for years, never been satisfied with my hair , the same way i left your salon today. I left the salon with a smile on my face and definitely i will be back .

Sa
Review β„–15

I first visited Y12 salon at the Ritz Carlton DIFC in April of 2018. I booked a haircut appointment with Luca, the co-founder. The first thing he told me was that he has given clear instructions to the reception staff to not take bookings with him. He explained how he was busy with the other branch opening and other aspects of the business. Obviously, this is not a friendly way to speak to a new client or any client. After this awkward experience, I decided to not go back. Then a friend of mine suggested that I give them another shot as she likes their work. So sometime in 2019, I booked a haircut with Yuliia. She didnt listen to my clear request of getting a haircut that doesnt require regular blow drying (I have curly hair). And proceeded to give a haircut that she thought was suitable and asked me to blow dry my hair straight after each wash.I later went back once or twice and had my hair colored and cut by another stylist. He was OK but what happened on that visit was not acceptable. It was early December 2019 and when the assistant went to wash my hair, I ended up spending 45 minutes at the sink! this was because the stylist who had cut and colored my hair was now busy styling another clients hair. So, in the meantime, the assistant gave me an extended scalp massage session until my stylist was available to continue with my styling! to add to this, another assistant came to the washing sink and they both started talking about how I get to enjoy a long massage. They were speaking directly to me and were being sarcastic. Is this behavior acceptable or professional? of course not. Its actually extremely disrespectful and offensive. Needless to say, I ended up spending around three hours at the salon on that day. So if you have plenty of time on your hands and dont mind being disrespected and treated with a sense of inferiority and arrogance, then this is the salon for you. Im thankful for my friend who suggested that I give them another chance, because she helped me navigate a pattern and practice setting strong boundaries. By choosing to not go back, Im clearing old energy and patterns for myself and attracting new, healthy people and situations into my life and reality. Thank you Y12 for helping me get there.

Ma
Review β„–16

If you are looking for European / Italian stylists then this is the place to go! Im using them since the opening in 2012 and still very happy with their service!

er
Review β„–17

Yulia is the best hairdresser in Dubai, super professional, knows all the secret tricks of a perfect haircut. Always super happy and satisfied with her work! Plus very rapid hair growth after her magic hand touch! Very recommended!

El
Review β„–18

I never trusted any salon in Dubai, always had to go back home to do my hair. Came to Y12 by chance, did my hair with Max and now everytime I can’t wait to book my next appointment. He is the best hairdresser ever, asked for a hair cut and got exactly what I wanted, also never had a better blow dry in my life.He is so talented and so passionate about his job and always have good advices for you. Highly recommend him for any treatment for your hair. Also love the atmosphere in the salon, everybody is so smiley and welcoming and feels so luxurious.

Be
Review β„–19

The hotel had a very good cleaning and Mohamed Shahid was very good at the room service

Do
Review β„–20

Yesterday after years, finally I got back my original white platinum, better than I have imagined. Thanks Yuliia! Its really amazing! Y12...always the top! After this, the life will never be the same!

Sa
Review β„–21

I always go to Y12 and I always leave with a big smile on my face!The salon is amazing, good quality products and all the staff is very welcoming and friendly. But my favorite hairstylist is Max! Hes the best colorist and I prefer him as well for the haircut and blow-dry. Since I left Italy I wasnt trusting anybody to touch my hair since I found him!Thanks Y12!

Ir
Review β„–22

The best quality service in the salon with Yuliia. The highlights made by this hairdresser are the best in Dubai. Really recommended, definitely will come back soon!

Sh
Review β„–23

Amazing service

El
Review β„–24

Amazing experience! Professionality, friendly and caring at all times.Massimiliano the best! He cut my hair making me very happy.Thank you so muchI Will be back soon!Elisa

Mi
Review β„–25

The best hairdresser saloon in Dubai! Everybody is very professional. While on vacation or a business trip this is the best place in town where to stop! I had my colour done and couldn’t expect something better!

ci
Review β„–26

I always go to y12 and I won’t change them for anybody else! Apart from the very nice location in the ritz Carlton in DIFC which I really like, the salon, the staff and the products are amazing! My stylist is Massimiliano and he’s absolutely the best! He brings here the real Italian quality and style. My hair was very long, and with him I took the hard decision to go short, and that’s all thanks to his suggestions and consultations, and didn’t regret it not even one minute. If I go just for a blow dry, he’s always keeping an eye on my color, on the haircut. That proves a very professional attitude and a brilliant customer care, and he really knows what he’s doing! Grazie Max and y12!

Nu
Review β„–27

I tried many hairdressers in Dubai and I can say that finally after 6 years I found the good one.I had my hair done by Massimiliano Lepore and he did a brilliant job with hair color and haircut.I would definitely recommend him to everyone.Thank you very much.

Ma
Review β„–28

I had my hair cut done with Giampiero n he is amazing.. he took a lot of time to listen to what I want n discuss with me everything. At the end he delivered wt I want exactly. He is so nice n very professional. I loved the salons vibe with massage chair while u washing ur hair. I wish I knew this salon b4. I would always go to him.

Sa
Review β„–29

Very nice reception, satisfied with the result. Nice model cut. To be repeated.

Na
Review β„–30

If I could give seven stars or more for Y-12 and Luca I would. Luca is a master at making you look and feel your absolute best. He is genuinely interested in how you want to look and feel. He asks lots of questions and then he makes suggestions based on what you want and your hair type. Luca worked his magic on my thin frizzy hair, he cut it so that my hair looks fantastic blown dried straight or left to dry naturally curly. The secret apart from his cut is that he recommends the right products and how to style the cut. I am now able to keep the natural curl (not a frizzy mess) for more than a day. My hair looks and feels the best it has been since I moved from Europe to the Middle East eight years ago.I also have to say the whole team at Y12 are also lovely, they are always welcoming, making you feel comfortable and the fully reclining chairs at the sinks are incredible!So thank you Luca and team I love coming to your salon and I absolutely love love love the way my hair looks.Nadine

AJ
Review β„–31

The staff is nice. They knew what they were doing to my hair and I love the result of their work on my hair.

Ir
Review β„–32

Y12 is definitely one of the best salons Ive come across.

It
Review β„–33

Best hair cut with Joe

Am
Review β„–34

Great skilled staff for haircuts and coloring

Sa
Review β„–35

I just did my botox hair treatment. The stylist was Max from Italy. Such a wonderful guy. So passionate about his work. I look forward for the results.

Ma
Review β„–36

I really love y12salon. I love to change my hairstyle and I trust them 100%. From long to short and from blond to purple.This guys are really professionals. Everybody there are smiley and happy. Its always a pleasure to go there.

Il
Review β„–37

Recommended 100%Max is very professional and knows what’s best for our hair. He is not just an hairdresser, but an artist!

ne
Review β„–38

The best salon in Dubai with comfortable atmosphere,good products and professional hairdressers that you can always trust them.Had my hair colour by Mahyar. he is an amazing and talented hair stylist that I’ve had. he listens to your needs and gives you the best advice. Thank you so much Mahyar i really love my new hair colourπŸ˜β€οΈπŸ‘Œ

Ke
Review β„–39

Great friendly service ... Relaxing atmosphere...

sa
Review β„–40

My hair was a mess when I visited Y12 and Luca worked his magic! He took his time and directly understood what bothered me from a previous disastrous haircut. He fixed it and I couldn’t be happier! Highly recommended!

Pe
Review β„–41

Nice salon but was not happy with my haircolor done by Milad. I wanted to refresh my lights and add some more as my hair still had old lights on. He kept the bleach same amount of time on the colored and not colored portion resulting on two different color on my hair. Also my hair got very very dry after a week and had to get a full hair cutπŸ˜”πŸ˜”.

M
Review β„–42

Luca is the best.

an
Review β„–43

Best hairstyle a ever have. Great atmosphere . Good service and super smiling hairdressers .

Ab
Review β„–44

I have visited this salon for five years.Mahyar is an extremely talented colourist & I always leave 100% happy.Even when I have done something stupid with my hair he manages to correct the problem.Always professional & I would recommend Mahyar to all blonde girls out there in the UAE.The staff are attentive & friendly, the best at head massages :)

Ag
Review β„–45

Excellent salon, thank you Kamil for a perfect cut and color!

Ro
Review β„–46

About four months ago, I was relocated to UAE by my company. At my arrival I began the quest to find a good Hair Stylist (or coiffeur if you prefer the term). I have lived in numerous countries around the world, and I am well aware of the difficulty of this task. To my added dismay, Dubai is a place in which straight forward information is difficult to come around. I search for the right professional since them, with little or no positive result. One day, I stumbled upon a delightful review from someone that was extremely impressed with Y12. After reading it (for some reason) I decided to give it a try and contacted them immediately; very soon, I was seated in their salon located in the luxurious Ritz- Carlton Hotel. That night, I met with Giampiero Renzetti, Director of the company and (as I see it) a real artist. He, personally, took care of me and my (by now) long hair, for over one and half hour. I have been in some of the most famous salons in New York, Milano, Argentina, Brazil, Berlin, etc. Be that as it may, I was absolutely impressed with the incredible job that Giampiero had done. Like all great artists, he has a perfect technique and the talent to interpret what is right for you. Finally, he will deliver the most amazing hair cut you will ever have!Enough said, just go to Y12 and experience it for yourself.Thanks Giampiero!Sincerely,Robert J.

le
Review β„–47

Kamil is amazing! Best haircut I ever had !

AN
Review β„–48

Nice professional cut

Al
Review β„–49

Been in Dubai for over 2 years now, glad I found Y-12 shortly after I arrived! Im not adventurous with haircuts but Im always happy with the coloring they do.

na
Review β„–50

My trusted palace to have hair done

An
Review β„–51

Best expertise in hair styling and colour in town!

Lo
Review β„–52

The best salon Ive found in Dubai, by a mile!

Ab
Review β„–53

Immaculate service and amazing team!

Na
Review β„–54

Professionals. Good stylists and products

Ta
Review β„–55

Everything that you can expect from a pro salon...with the corresponding price tag.

Cl
Review β„–56

I have lived in Dubai since August and luckily I was immediately lucky enough to try this salon. First of all the staff is very kind and professional but in particular I keep going back for Max, for me the number πŸ‘ !! He immediately managed to find the right color for me (11 years in Lugano no one had fully satisfied me), modern cut and fabulous botox treatment. My 13 year old daughter made keratin and was delighted !! For me Max as well as being a highly qualified and professional person has truly become my point of reference for hair !!! In a couple of weeks I will return to Lugano and I will definitely miss you. Congratulations again for everything and Thanks to Max !!Claudia

Ma
Review β„–57

Davide is No. 1!

Information
9 Photos
57 Comments
4.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.y12salon.com/
  • Phone:+971 4 372 2712

Categories
  • Hair salon
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health and safety
  • Appointment required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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