First purchase from Indigo Living and I’m absolutely thrilled with my new dining room table. The quality exceeded all my expectations. I was also super impressed with the delivery and assembly team: they were polite, so well-presented and had everything done and in place for me in no time. They wore gloves and shoe covers unpacked the piece outside in the hall before coming into my apartment and removed all of the large packaging for me when leaving. I’ll be shopping here again for sure.

I love buying furniture, lighting and accessories for my projects from this shop! The team is very helpful and they have an in house design team that would build a proposal tailored specially for you. Make sure to pop by during their sales for some unbelievable deals! Here are some photos for some of the projects that I furnished using their products.

This is a shrewd concept - sleek looks but an Ikea style approach which mostly requires them to assemble pieces at your home. The shops have a habit of displaying damaged items as regular sale items - this isnt just ex-display wear and tear and then ask you to sign a disclaimer to protect against returns. This is not hand made furniture for the most part but it is close to hand made prices. They also neglect to tell you they will send folks to assemble items in your home during a pandemic ! After sales service is simply not educated nor trained sufficiently for the products being sold.The buyer has a good eye for design no doubt and the stores are quite well merchandised, but why do I feel like I would only buy again from them if they were the last choice in Dubai ?

I have been a client of indigo since many years and I must say that they have a very unique design for their furniture. However, their after sales service is very disappointing, if any problem happens and you request help, they cannot provide anything. This shows that the management has adopted a no-care attitude.. once the cash is in, the client is left to his own means. I recommend that Indigo management show a bit of care towards customers and their needs in order to provide a comprehensive and competitive service.

I made substantial purchases from Indigo Living (living room, dining room, sleeping room, etc). They were supposed to deliver AND assemble the furniture. Then we noticed there was one problem with one of the sofas. We called them. They sent one guy who inspected it, and said it is the mistake of Indigos assemblers who forgot to screw something. When we called back Indigo, they claimed that the guy who came and inspected the sofa (who was referred by them!) was not part of their organisation, hence not able to determine whether it is Indigos mistake or not. Outcome: Indigo now wants us to pay extra for someone to come and fix their mistake. I am shocked. I will never buy anything from them ever again. Never trust such a company: they are simply unreliable!!! If there is any issue caused by them, they tell you it is YOUR PROBLEM! UNACCEPTABLE!!!

I made a sofa purchase from Indigo Living. They were supposed to deliver and assemble it. Then we noticed there was one problem with the sofas was delivered, the cluctches attaching the sofa together are not aligned and the sofa legs are not stable. We called them. They sent one guy who inspected it, and informed that there is a factory fault and he will coordinate with head office. When we called back Indigo, they claimed that the guy who came and inspected the sofa informed that there no fault and its wear and tear although the sofa is not even 2 weeks old. Outcome: Indigo now wants us to pay extra for someone to come and fix their mistake. I am surprised with such a coordination and customer aftersale. I will never buy anything from them ever again and would not recommend anyone to purchase anything from them. Worst experience ever. Never trust such a company: they are simply unreliable and unprofessional !!! If there is any issue caused by them, they will not take responsability and will push to pay for it!!!

Great decorative items for the home. Maybe a tad pricey for some folks but Emirates NBD infinite cardholders get 20% off. When they have their sale on, definitely more value for money.

Modern, subtle furniture at affordable prices. Not cheap and not too expensive with a design flair. I like their products.

Apart from Zaid and his team in the design studio, there has been a lot of issues I had to deal with when buying / returning items from the store. If you buy an item, you have to wait for a week to collect it. When you collect it, you may find it defected/ damaged, and to arrange a refund it can take up to a month ( not 7 working days as promised) to get your money back. During this month, be prepared to hear all sort of excuses and wrong information about why the refund hasnt happened in a timely manner.

Very comfy and stylish, i enjoy using every day my sofa...price is quite high.

Needs better customer service. Good furniture

Good

Unique pieces. Well priced

Order was placed online and paid. The order was then cancelled by Indigo as they were unable to supply despite items available on website. However 3 weeks later the money has still to be returned.I would rate 1/2 a star but that is not possible

Nice selection on the expensive side

Reasonably priced high quality furniture

Great shop with good quality of furniture

Mostly under construction and have business center there

Nice simple furniture, but also expensive!

Nice furniture. Over priced.

Modern furniture and home decor items

Cozy place, for selected furniture

Awesome place

A bit overpriced

Its ok

A place to shop for furniture

Vg

Mostly overpriced.

Nice

Overpriced

Indigo living Al safa

Quality Furniture

Love it

Very exaggerated in price, and like their furniture and better at a reasonable price ❌