user
Dunes Residence Al Barsha
Dubai, United Arab Emirates
Appearance

Comments
Mi
Review №1

We had a spacious 2 bedroom apartment with 2 bathrooms and a big living room with kitchenette.The service is very good! Staff is friendly and always willing to help. Apartment was very clean when we came and was cleaned every day. A lot of choice at breakfast. Rooftop swimming pool is great. Conveniently located, close to the Mall of the Emirates.Simply put: we loved our stay!

ah
Review №2

1. Rooms have mold problem. Water always leaks from air conditioner pipes in bathrooms.2. Noise from construction next to the building especially during night3. Poor management. Even they dont clean chairs in the swimming pool area so you can cant sit there.4. Signing an yearly contract with this building ruined my stay in Dubai. Every week there was an issue with water leakage and it caused mold in bedroom and bathroom. It was repainted several times.The only positive thing about the apartment was its size. It was spacious and building location is also close to mall of the Emirates. Otherwise, I will never recommend signing contract with them. You will not find issues when visiting to book it.

Ni
Review №3

An ideal choice for leisure travellers! Great loco for shoppers and so close to the metro station. Rooms are very spacious and clean and the rooftop pool and gym area are amazing.

We
Review №4

Hello everyone🤗 thank you so much for your Wonderful support by reading and Like my reviews.As you all know me by now that once I write a review it would be the only 100% true, honest and complete review you would ever get in Google.My reviews scale is ((((1)))) to ((((10))))»If ***My Rate*** at the end is ((((1))))= means dont get near this place, unless you want to have your Owen experience so its up to you...»If ***My Rate*** at the end is ((((10))))= means WoW its awesome amazing place, you should visit...OK Lets start :A) *STAFF ATTITUDE* = (6)Somehow some of them friendly, helpful, I would NOT consider some of them as professional.👉»Check in: process was kinda slow, it could and should be faster and smoother as long as you have already booked the room in advance.👉»Check out: ok and fast.B) *BULDING & its CONDITIONS* = (6)Its a 14 floor Bulding, the condition of it is OK but its design was not as good, it made the studio type unites too tight and too small and only one studio in each floor.C) *CLEANLINESS* = (3)It is OK all over the building, including some rooms, but the studio type room was Not clean at all, there were some mosquitoes as well some other small flying insects inside, it was not really well maintained, the toilets has a very bad smell, the hotels staff did not do anything about it even after complain.D) *PRICE* = (5)Its kinda high price for such a small size studio rooms, one bed room is ok, yes its located near Mall of Emirates, but recently until the next few years there are a new constructions all over the area surrounding the hotel which make the location so annoying now, unfortunately the hotel management still holding the high price little high without any considerations.E) *ROOM DESCRIPTION* = (5)Small size Dirty Studio Unit, only one available in each floor.One bedroom Unit, which is ok in the size but it is facing right front of the new constriction.Two bedroom Unit, can be connected by a door to the studio unti yo make it three bedroom. Its big but still it will face the other constriction at the back side.F) *FACILITIES & AMENITIES * = (6.5)👉>Limited small GYM.👉>Small swimming pool at the top floor.👉>Small Steam room male/female separated.👉>Small Souna room male/female separated.G) *PARKING* = (7)parking space is big. You would not have any problem find space to park.H) *LOCATION* = (8)Albarsha 1 ... About 5 to 8 minutes walking distance depends on how fast you walk.. at some point it very good location, unfortunately now a days with those constructions all around it, it became an annoying location with all the surrounding noise.I) *RECOMMENDATIONS*I would recommend you NOT to take the studio type unites unless you actually take a look at it, always the best way is to come to the hotel personally and ask to see the room before book it as someof the floors has disgusting smell, if you would be coming from other city or other country and there is no way to have time to come and see the units first, then i would recommend to book one bedroom unit in highest floor and before you book it give the hotel a call and ask them which floor is available and get the name of the person who answered you.I gave ((2 STARS)) because its not really worth the price with all kind of noises around as well the dust and unclean air because of all the construction going on.***MY RATE*** to this place is ((((3))))I hope i was able to give you a complete review.If you like my review please click ((like👍))by the way this is NOT {{YouTube}} lol😅 so there is ABSOLUTELY NOTHING i will get from either you click like or not, Except to be encouraged to continue giving the best, complete, most honest and trust worthy reviews you will ever get in google, also it will let me know that i was actually helping you somehow🤝.Have wonderful great time wherever you are🤗

mi
Review №5

Clean room friendly staff and good house keeping

Do
Review №6

Great place to stay with friendly staff and very close to the Mall of the Emirates.

G.
Review №7

I went to their Dunes Delight restaurant with a Groupon deal of 27 dirhams for a meal for two. Good food and relaxing ambience.

th
Review №8

They have delights restaurants that serves arabic and indian food,... I ordered mix grill and it was fantastic

ma
Review №9

Please avoid completely.All hotel studios are connected with apartments next door which is not stated anywhere, so you have only one room door between these 2 apartments and you can hear all noise from the other apartment. We have changed our room due to noise as our neighbourghs were loud at 1-2am. Next room was ok for few days but then again same issue. We asked the hotel for an upgrade to apartment as this is not ok at all and not advertised but they rejected.Also you get only 1 small bottle of water once a week except at least 2 every day cause studios are for 2 people not 1. Tea and coffee not replaced once you used them.The hotel is having major issues at the moment as you can see on the photo below. Half of the ceiling just collapsed this morning and other half will be gone for sure shortly too but they didn’t evacuate people or did anything about their guests (like moving to other floor).

Ah
Review №10

Very bad customer serviceI call for rent and the agent just dropped the call.Will never stay there even if that will be for free

Ru
Review №11

Spacious and very convenient hotel...

Im
Review №12

The heating in the swimming pool was not working and we were not informed. There were ants in the kitchen and dining table. We told them about this and they still did not fix the issue. The ants managed to get in our food as well!Kitchen water heater not working. Flush in attached bath not working. Bedroom AC auto not working.The bedroom windows have a safety lock on them which means they stay open, this means you’ll distinctly hear all the traffic clearly and cannot sleepThe hotel is under new management and clearly there is a distinct drop in quality.Overall avoid this hotel like the plague!!!

Ta
Review №13

Awesome hotel...near Mall of Emirates

Sa
Review №14

Our stay for 1 night was superb! The facility is lovely. The staffs are courteous and always wearing their beautiful smiles as they greet their guests. I love the outside view which is infront of mall of emirates. I hope to come back again!!!

mo
Review №15

Amazing hotel apartment, clean and very close to mall of the emirates. The service is excellent from reception, room service, to the restaurant. I want to thank the reception team for their good and professional service amazing feedback. Big thanks also to Mr Mohammed from reception team who helped me to sort out small issue during my check in.I definitely recommend this place. 5 stars.

Ro
Review №16

We had a wonderful stay at the hotel. The staff were very polite and courteous all the time. The facilities were in great shape and well maintained including the pool on the roof top. For 3 star hotel, you guys exceeded the expectations! Thank you.👌👌👌

Ma
Review №17

Excellent stay... everyone are so friendly,Very accomodating.. the waitress Maria in the restaurant is very nice and very helpful..good experience is beyond expectation..

Fa
Review №18

I stay here for 12 days. It is wonderful service for both reception and house keeping. The staff(s) are really helpfull.

Ms
Review №19

Well maintained and clean. Need to add variety in the breakfast menu only, otherwise it was a good stay. Location is really good.

Pr
Review №20

Awesome welcome and hospitality of the staff.Rooms got all facilities.Staff is very caring to individuals needs.Loved the food too.. so yummy!!It was our first marriage anniversary and they did so much to make our day.. upgraded our room for free and gave superb gifts.. so happy from their service.

fa
Review №21

Stayed here many times but this stay was terrible hotel has been taken over by new management just interested in $$$ signs the Egyptian manager on a power tripneeds to be sent on a training course on how to spk to customers and his customer service appalling. Staff are all demoralised and want to leave Apartment had a bad smell bathrooms were mouldy dust behind the furniture curtains falling down and to top it off small ants all over the kitchen tops hard to see but leave food uncovered you will see them in seconds. Think twice before you book.

Sh
Review №22

Nice place, clean rooms. Comfy bed. No noise at all

Os
Review №23

When it comes to hotels, for me the most important factor is the quality of sleep; and I had none. Thanks to the lovely neighbours ams there toddlers.I blame the bad room assignment in the hotel. cause a studio shouldnt be next to a 2 or 3 bedroom flat.As others mentioned, the staff are super friendly and helpful. rooms are clean , dated but clean. location is the best. still, none of that matters if u cant sleep. SHAME

Na
Review №24

Ideal place. I liked how it was right behind mall of Emirates. But the room I stayed in was a bit stuffy. And the flush wasnt working.

Sh
Review №25

Fantastic place lovely staff always welcoming particularly the restaurant fantastic staff great variety of food

Ro
Review №26

Neat and clean, Friendly staff good service ,perfect location, will highly recommend.

M
Review №27

The rooms are big and location is excellent 2 min walk to mall of emirates. The bath sink is choking the flush toilet is not working the quilt on a king bed is small. There r ants on the table. The lock keys get magnetic wasted every now and then. When housekeeping came they mob the floor twice and it was still wet and slippery. Theres smell in the bathtub. AC not working optimally.

Al
Review №28

Next to Emirates mall _ big apartment -safety well prepared clean . Restaurant available and ASwaq supermarket just 2 building away live it for kids family -the swimming pool clean and safety guard available-recommended for families

Ka
Review №29

Serviced Hotel Apartment in prime location. neat and tidy rooms. Good staffs

Gh
Review №30

Tidy and nice place.U feel like home.Amazing and very affordable food .Very friendly staff.Highly recommended

No
Review №31

Highly recommended. Friendly staff. Very convenient

gu
Review №32

The staff are very polite. No internet down time issues. The rooms are clean.

Me
Review №33

Great apartments clean place, pleasant service, decent breakfast buffet

Ro
Review №34

Dunes hotels and apartments exceeded all my expectations.The rooms were spacious. The two rooms apartment was just perfect for me. The fully equipped kitchen that suited my taste and also cater to the feeding habits of some other people.The free wireless in the rooms also came very handy and the air condition was in top shape providing succor from the Dubai heat.I will stay at Dunes hotels over and over again and I would recommend this place to visitors to book apartments in Dubai.Special thanks to all the very friendly and professional staff at Dunes hotel apartments. See you all soon.

Ma
Review №35

Comfortable, clean, cosy apartments! Home away from home! And super friendly staff.

je
Review №36

Hi time dunes team members.I am staying in Room no 704. Your services are great full. Some time some cases are delaying its ok not a problem. breakfast is delicious and staffs are serving food with very cheerful. Expecially that girl dipali is very cheerful and helpful she greeted daily with lovely smile.i am having excellent service and support My day starts with a nice feeling ,i have one suggestion that pls change menu weakly add non veg also ,I want to bring my family here ... and thank you Time Dunes..👍

Pl
Review №37

. Nice apartment

Mr
Review №38

We had stay at dunes hotel , the breakfast was amazing equivalent to any of the best hotel in Dubai , Nice taste of indian food specially south indian was yummy..and special thanks to MISS DIPALI who attend my family nicely in restaurant with sunshine smile ..i am happy to suggest this restaurant to my family ,thank you so much DIPALI . I will come soon to stay there with family..

Ab
Review №39

I went first time on 10 august 2019 in Time Dunes restaurant with my friends .I got good and tasty food there specially kofta grill and kunafa restaurant staff dipali gave us a nice service during this time she suggest us nice with a lovely smile...i will regularly go there with my friends. Thank you Time Dunes.

He
Review №40

I have been staying in this hotel for last two years in a serviced apartment. One thing shocking I discovered about this hotel was that they didn’t have any designated floors or rooms for smoking guests which caused a lot of problems for us. After a lot of follow ups and repeated requests to their management they finally converted some floors into non-smoking floors. But hotel management doesn’t enforce smoking rules strictly as a result of which there continues to be the repeated instances of guests smoking in the non-smoking rooms. You can smell cigarette smoke in the curtains of these so-called non-smoking rooms. Also since AC vents of some of the rooms are connected cigarette smell often filters into the other rooms. I have written to their management so many times about this but all they do is pay lip service about the problem.

Ro
Review №41

The hotel apartments were really good.... The hotel management including Siraj, Nazrul, Shraddha, Mohammad, Chico, the housekeeping staff were very cooperative, Arun the lifeguard and gym keeper was very friendly..... In general the whole staff at Times Dunes was a family friendly oriented staff and being in Dubai for the first time, it was a memorable stay and i plan on coming back here whenever my next trip to Dubai will be

ma
Review №42

Joy was helpful in the reception. Thumbs up for her

We
Review №43

Its good for families. Breakfast is similar each day not that good, specially due to small size of the restaurant and limited number of tables and sometimes you have to wait for some people to finish. Furniture is 5/10: would really hope to make renovation to give them 4 stars.

Ge
Review №44

Practical for a quick stay. Close to MOE which has metro station but hotel is not very fancy however as mentioned is very practical

Jo
Review №45

Best place to stay in al barsha

Sc
Review №46

Worst restaurant ever they are always late on delivery and when u ask for a manager they tell u no managers .. i am difinitly never dealing with those guys again

Al
Review №47

Amazing family stay .. rooms are spacious... Swimming pool available.. fitness center available.. restaurants food delecious..

Ou
Review №48

The worst service i ever had!! By mohammed.The room was stinky from the cigarettes. And it was a non smoking room.They told us everything is full booked after a conversation he said he had another room!!!Full of lies so dissapointed awfull experience in dubai!!!

An
Review №49

Nice location value for money

TO
Review №50

We live here long-term on a monthly basis in a 1 bedroom apartment which is very bright and spacious, we get our apartment cleaned 3 x per week which includes bed change and fresh towels The hotel is very clean and the staff are very friendly and helpful. It is a 5 min walk from the Mall of the Emirates plus there are supermarkets and restaurants near the hotel.

Zo
Review №51

Well this is th place where I cn live, sty and enjoy the surrondings of ths hotel. I really had fun, and vry neat n clean atmosphere. Thanks.

Ta
Review №52

It is so simple, old furniture, and not well maintained, the smell in the lobby, corridors, and rooms not fresh, cleanness is poor, I asked for extra blanked and it was with extra charge, the room isolation is bad.The breakfast is so simple, with limited variety.The staff is friendly, smiling and welcoming.It is fit only three stars level overall.

Ma
Review №53

The location is walking distance to the mall of the emirates. And u can soon come to the highway for going anywhere

ku
Review №54

Waited for a while to be checked in after making it on time, the place was not bad however

fe
Review №55

Nice place good service in hotel atmosphere great 👍🏼

Br
Review №56

Good hotel .. near metro station n staff very friendly

Ha
Review №57

The worst hotel apartments I have ever stayed at. The rooms all had mold and was very very dirty. Ants everywhere kitchen , bedrooms and bathrooms. And to top it off the staff were all very rude.

Ra
Review №58

1 bedroom apartment is oretty big but smelly and hotel lacks luxury. Great location n price

De
Review №59

They try. Buffet breakfast is good but the coffee is bland. Pool is nice. Staff are professional. Good for families.

Da
Review №60

Loved my stay here,nice people, nice service. Keep up the good work and God bless

Sr
Review №61

Nice comfortable studio apartments at a great price point walking distance from Emirates mall and metro rail station

Ze
Review №62

BESTEST hotel apartment to stay in dubai. Awesome rooms.. Very Good staff.. 10/10.

Ra
Review №63

Awesome stay at Dunes Al barsha, the 1bhk was excellent with good customer care and wid cleaners to maintain the room regularly , it was much pleasant stay which was memorable with family .Kudos to the management maintained by Faisal much appreciated indeed.

Za
Review №64

Very spacious rooms, roof top pool was very nice. Had a very nice stay

St
Review №65

Very nice place; feels like the perfect hotel. I will come here over and over again.

Al
Review №66

They need pest control more often. Staff is very friendly and helpful. Studios are a bit old.

Ah
Review №67

Very nice location and the staff are so respectful, God bless you guys

CA
Review №68

Its a 4star hotel apartment with good facilities and reasonable prices

Ma
Review №69

Amazing experience,you feel as if you are at your own house,the service,food and facilities are amazing

Fa
Review №70

Actuall room VS picture sod room on net not even close

mo
Review №71

Lovely hotel . Nice staff. Very good location

SH
Review №72

Good hotel apartments in Dubai near by mall excellent location very easy to go all in Dubai

Il
Review №73

Dont book studio apartments - they are facing street, construction site and mosque and windows are not sound proof which means you wont get any sleep at night.Location is good and stuff is really nice but in apartment it is just too noisy.

Ta
Review №74

Quite old interior, lots of ceiling damages all around the hotel, needs alot of improvements.

Am
Review №75

Good value for money

ab
Review №76

Hi This is the second trip over there Dubai and have the chance to select Dunes.The staff is so helpful and warming especially Mr Zahid. Though I made Internet booking but he made all my trip especiall thanks to him and the other staff Amit and Anita.The food is very good at the restaurant especially the prathas and masala teaThe Emirates Mall is just few yards from the hotel. All other attractions are near, local markets food chains and especially the mosque its just in front of the hotel.Hotel has his shuttle for the JBR and the Mall of Dubai to go over easily.Over all the rooms are big and clean. The housekeeping team even cleans up the used dishes at your appartment.Its worth to stay there...the pool is very nice kids can have fun has small jacquice😊So anyone from Pakistan and other countries will enjoy the location.

Al
Review №77

Reasonable pricing. Nice place to stay

An
Review №78

Ok as a temporary home. There are much better for the same price.

Ju
Review №79

Good location but need some attention!

Na
Review №80

Nice and spacious hotel apartments. Room service was very discrete.

Za
Review №81

This Is The Great Hotel Apartments In Dubai,There Stuff Are Really Most Of Friendly & Honest .

Sh
Review №82

One of the best hotel appartment in dubai, neat and clean, friendly staffs...

Jo
Review №83

Convenient apartments near to mall of emirates

Ve
Review №84

Good rooms. Great location.

Wo
Review №85

This hotel is near of Mall of Emirates...Nice place.

Th
Review №86

Friendly staff but on the low end cost.

Ma
Review №87

Beautiful hotel with good staff and service

To
Review №88

Good.

DR
Review №89

Very good rooms and restaurants,good swimming pool,

Ra
Review №90

Dunes hotel apartment Al Barkdha are services are very poor, cleaning and breakfast is not good.

Su
Review №91

Nice place for long term living in services apartments

Al
Review №92

Nice place and friendly staff

Wa
Review №93

There WiFi is amazing.

me
Review №94

I feel confort stay here.

ma
Review №95

Vintage look and speciuos hotel

Al
Review №96

Nothing impressive. Nice enough

Eh
Review №97

Good area and clean place

To
Review №98

Thanks for the Amazing experience

Bi
Review №99

Beautiful

Sa
Review №100

Very normal place with bigger room sizes

Information
100 Photos
100 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.dunesproperties.ae/
  • Phone:+971 4 235 1379

Categories
  • Furnished apartment building
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–6:30PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Similar organizations