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Consulate General of Pakistan, Dubai
Dubai, United Arab Emirates
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Ka
Review №1

I visited consulate today for renewal of passports of my kids. Really my heart blossomed by their treating way to families specially. Although single gents were also treated in a very good manner. Almost all staff was very helpful and respecting. All the procedure was done in almost no time. But office opened at 7 am and work started at 7 30am. And the man to attest documents came at 8am. Then he started his work in almost 5 minutes. But overall good experience. Good work

Mo
Review №2

Have to say the service is a but improved then it used to be keep it up guys but kindly open new branch in sharjah or ajman so it will be easier for rasal khaima and umm al quwain passengers and just visited today again and i was a bit satisfied with the service the it was too corwded anyhow hope they will improve the service more and more

Fa
Review №3

Recently, I had to visit the Consulate General of Pakistan for the purpose of genuinity letter from a University back home.I must say that the whole process was dealt in highly professional manner. I would like to mention that Mr. Imran followed up my application very actively. I received the letter much earlier than I anticipated. Many thanks to you Mr. Imran!

Ja
Review №4

The services have improved a lot . I recently got my CNIC and passport and my wifes passport renewed. Today i went to renew my daughters passports and a new CNIC for my new born baby. It just happened in minutes. Wonderful service. Previously the services and crowd management was that good.

Ha
Review №5

Finally got my passport within 10 days. Alhumdulillah. Great staff and quick response when you call them on landline.Mostly there is traffic in parking lot and once you get parking use 341B code and sms to 7275 for parking as you don’t have to stand in heat for long to get your parking ticket

Sa
Review №6

I had gone to reprint my NICOP keeping in mind it is going to take whole day but within half an hour it was done, service has become so quick and on point.

Sh
Review №7

I was truly impressed by the service that I received at the Pakistani Consulate today for my passport renewal service.I got my coupon number G-362 at 08:02 AM and after starting from counter #1 where I promptly paid for the passport renewal fee of 125/- Dirhams for a 10 year passport (ordinary).After that there was a short wait of around 10 minutes as there were people ahead of me in the Queue, my turn came for the photograph which was taken efficiently by the gentleman at counter #2, right after that counter #3 for finger printing and during that I was told that I would need another copy of my National ID, which I got done for 1/- Dirham from a corner that has been placed at the corner for the convenience of all citizens.After getting the required photo copy of my ID it was my turn to go to counter 4 for signing of the passport Forms and after that all documents were submitted at the last counter.It was all very smooth and the staff was very polite and courteous. I was out at 08:39 AM after applying for the renewal of my passport.I must say I was very impressed by the single room operation which makes it so easy and straight forward for all of us. Mr. Kamal Aurakzai was very warm and he is Indeed leading his team very well by setting the right standards and how every citizen of Pakistan must be treated when they come to their own consulate.I would also like to mention that I made a call before the day I went and the phone was also promptly answered by a lady who answered all my questions patiently.Just before you go for a renewal of passport, make sure to take the following :- Original Passport- Pakistani Identity card- Copy of Passport - Biometric page and the 2nd page with your signature and UAE residency visa page.- 2 photocopies of your Pakistani ID card (I had one, so got the other one from the consulate facility for which you have a pay 1 Dirham. Keep extra change handy for your own convenience incase if you need to get photocopies done.

Mo
Review №8

Today experience was fabulous officer came to us just to know were we in exact service queue.

Ah
Review №9

Been there twice for my son and husbands passport.It took one hour first time and half n hour qsecond time and service was very quick.Air conditioning was perfect.

Ma
Review №10

Amazing experience. Went with an appointment for passport renewal. Courteous people. Prompt service. And very well organised.Kudos to Pakistan Consulate Dubais team.

Xu
Review №11

They really need to think about the number of Pakistanis living in UAE.. It might be a good place back in 90s but now its cramped. The waiting area is so small that its usually more than full. The AC is barely working and its a disaster inside.Waiting time around 11am in the morning is around 1 hour in that packed space.Brace yourself for a delightful experience of Pakistan in Dubai. 🙌

Sb
Review №12

I love the person who were in Manager office. Helping Person

Sa
Review №13

They improved the system a lot as compare to past. Now the flow of work and information is very smooth. Resently I got power or attorney. Very easy and smoothly processed.Dox required for Power of Attorney.2set of general Power of attorney.2 passport size picsCopy of passport and visa page.20Aed fees.Thats it.

MU
Review №14

Amazing service level by all people. It was so quick at their end that at times I was slow in gathering photo copies. Excellent job done. What a change of behavior. Keep it up, Pakistanies can always do miracles. Long live Pakistan.

DR
Review №15

Asalamoalekum Everyone .today I visited our Pakistani Embassy for NOC ..I really appreciate staff cooperation...if any one going there kindly cooperat with them because they are working for us only......I m very happy .😊

Go
Review №16

Vey Bad I am nonstop calling from 7 am to onwards .. so many calls but phon is ringing but they just enjoy roaming roaming here.. Infornt of 043973600.. She is sitting in front of phon but not receiving call.. Yesterday she recvd afternoon and she dont have proper information and keep dropping calls that she have another calls so fuuny. With out giving u information .. Wallah I dont know why they appointed..complain to cm portal that some check to call dubai consulate what they are doing with Us

Sa
Review №17

Improved service. Passport renewal for my son took exactly 10 mins right from token issuance to submission of application. Impressive

RA
Review №18

Aslam o alikum.Two years ago i visit to consulate it was good as compared to that.. but need to menage waiting roomz big line of peoples outside of consulate so need to avoid this..!! Thanks

Mu
Review №19

They have really improved from my last visit. I think they got instructions from Pakistan to be more discipline.So far my experience with the staff was really good, they were really cooperative.

Ya
Review №20

Its overcrowded at morning time specially untill 11 oclock. Consulate open at 7 am and all staff will come and start their work at 8 oclock. From 7 AM they are giving tokens. Overall our experience is good. There is RTA paid parking near the consulate for all types of vehicles.

Ny
Review №21

To slow to work, sitting arrangements are totally pathetic. No covid social distance rules following. Building is too old even the lights r brokenNo central AC . Even i can write about the bad experience for hour and hour.I hope things will get better .....

Mu
Review №22

Hassle free. No queue outside the consulate. Within 1 hour i got out. Coprative staff and it seems well managed now. Once youre on the counter within 2 3 minutes your process is done.Thank you guys and well khan sahib

Fa
Review №23

Great Customer Service and over all great change at the Pakistani Consulate, Dubai.The system has improved so much and it is second to none .Faisal YaqoobCitizen of the Islamic Republic of Pakistan

Mo
Review №24

I was there for documents attestestation. All process was very simple and fast. All staff members were very active and efficient. Please when u go there must carry complete documents. One set original 2nd set copies. All photos must b with white back ground.

Bi
Review №25

Today i went there for my passport renew me and my sis, i was shocked the entire system was change all staff very polite even they helping people more then they have to do in job, from token to get out it took total 40 min to renew my passport ( i calculate with my RTA parking ticket) 5 star for all Staff of pakistani embassy, and one suggestion to people who go there you must take your all docs with you also extra photo copies. Have a great day Allah hafizPakistan zinda baad

Ta
Review №26

Very happy to visit getting bater my country my people proud to give 5star really appreciate now people work so hard faster Evan very busy good job .....love you Pakistan consulate ....

fa
Review №27

Latest procedure 29-07-2021- documents to bring original passport original CNIC , 1 copy if passport, 1 copy of visa , 1 copy of CNIC and the person who’s passport needs to be renewed must be present.- Get a token from security guard at the entrance- go to left and enter the passport office- wait for your token number- 125 AED fee for 10 years normal renewal better to keep a change and exact amount didn’t saw a card machine but the ATM is inside the building as well.- Next is office number 4 for gents they’ll take the picture of you for passport so don’t need to bring passport size picture.- just wait for further process of documents gathering and That’s it. They’ll give you a date to come and collect the passport from the office.

Ju
Review №28

Visited today 16th May, 2021. Great experience. This have significantly changed in the positive direction. The staff was courteous. Everything was quick, fast and organized. Great work. Jazakallah.Suggestions:1. The guard has a stressful duty, explaining each and every individual the needs and returning them in case documents are not complete. Some sort of uniform/authoritative position will help convince people better and quicker, without unnecessary arguments. This will also help you with the influx of people visiting unnecessary accompanying their friends.2. Reduce the steps further and opt for one window operation. There were a few redundant steps, slowing down the whole process.

Ab
Review №29

June 2021 i been there again really i am surprised how they have changed their attitude and service cleanliness they are so much supportive now SUPERB thank you Imran KhanLat time I BEEN THERE IN 2015 and it was a fish market even worst than fish market the peoples had been sitting on the floor the passage was so much dirty and smelly. No one was listing they all were sending here and there.

Ja
Review №30

Dear CGO Pakistan DubaiSir& Madam.Must be from counter number 1 inform us to make passport and CNIC copy.Thanks

Na
Review №31

I have a great experience with Pakistan Embassy in Dubai ,thanks for all your support and cooperation.Thanks Mr.Prime Minister to make us feel a proud Nation 👍

Bi
Review №32

Excellent change in the environment and behaviour of the staff. Extremely surprised to see this. Last time we went in sept 2018 and it was WORST ever. Thinking of going there was scary but now its so AMAZING unbelievable.Highly co-operative staff.Extremely helpful counters for information.Quickest service possible.But few things i will mention is the time listed here is 7am but they start working at 8am. Going before 8 means u have to wait. They open at 7 but staff comes at around 7.30ish...Either change timings here or mention the working and opening timings separately.Secondly update the website please according to the new requirements and Fees. For newborns no need for attestation of birth certificate now and No need for pictures for passport as well. Also passport fees are reduced.3rd the lady who attends the phone when called gets annoyed quickly on asking questions, plz tell her that its the only source of information, so bear with us, evn we get annoyed when we dont get enough information and on reaching there we dont have all the documents.Overall 5 stars for the great work they r doing!!

Mu
Review №33

Experienced wonderful service and cooperative staff. One of the staff named Shahid Khan and One More Lady in Pasaport section who was taking profile pictures helped us a lot and guide us so well. Really amazed by service. Keep up the good work.

Ma
Review №34

Best consulate general of pakistan, try onlineattestationpakistan.com if your looking for a reliable and trusted services in pakistan. best one

Ra
Review №35

Once again had a excellent experience in documentation section thank you Mr imran for your understanding and cooperation.

Il
Review №36

So easely and good stap of this place

sh
Review №37

Very wellStaff members are also good

Zo
Review №38

Smooth experience and quick one. Never felt renewing passport was this convenient.

Ka
Review №39

Once again extreme disappointment.No COVID protocols at consulate;No hygiene;Overly crowded with no social distancing;No option for express service;No preference for Newborn in such a unhygienic environment;Simply BAD

Ir
Review №40

(Takes 1 min per person for passport renewal)Im Really Surprised The way first time I seen a very busy Department with fast work to be honest Im not supporter of any government Party but today I went to consulate of Pakistan in Bur dubai first I seen a very big line BEFORE OPENING Consulate when its open by 7am so I came out by exactly 8:04am from consulate and my token number was 59 for passport renewal so its mean they just take just ONE minute per person i really appreciate the way they are working and it was my first time to going any pakistani government office in Dubai.

Sh
Review №41

I change my job but for the new visa they are asking for pak smart ID and i have the old nicop should i go to typing center or direct consulate to get it faster. and please if someone know about the charges but i need very very urgent

Ir
Review №42

I am giving 5 star to Nadra Pakistan (Consulate Dubai) by excellent service provided. You can get excellent service by making sure that you have all the relevant document with you. Before you go - just Google Nadra Pakistan website and get the latest required documents info.If, you are not treated with courtesy or someone misbehaved, go to nadra website and file a complaint.I am sure that will not happen 🙂.Additional Tips.Please dress well (Clean)Be politeWait for your trun

Sh
Review №43

They have improved alot, we have AC waiting area, everything organised very well.

Ba
Review №44

Today I visited for my baby new passport the staff is very professional and proficient it hardly takes 20 min hats off to the staff 👏 of consulate

Az
Review №45

Its was very good experience this time & unbelievable within 15 minutes we finished the renewal of passport Im so happy......THANKS IMRAN KHAN WE ARE PROUD OF YOUPAKISTAN ZINDABAD

fa
Review №46

I would like to thank Pakistan Embassy for help,esp the staff in welfare department and deputy council general Mr Gyan Chand.im a widow.they listened to me and solved my issue very kindly and briskly.God bless them all for helping expats like me in trouble.

Mu
Review №47

Went there for my sons passport renewal it was a nice experience smooth process no unnecessary delays, cooperative staff overall good experience 👍

us
Review №48

Good stuff helping people thanks consulate general of pakistan

af
Review №49

Its very nice to see the way they handle all the visitors inside the premises.But I have one suggestion about the waiting area outside just need to improve with shade especially in hot weatger.Thanks again to all members of the Pakistan Embassy. Mashaa Allah

ka
Review №50

Today just visit it regarding Gift undertaking and it was so amazing, could not believe its same pskistan consulate ,every thing proceed very quickly but there is lake of discipline by visitors

Am
Review №51

Good experience. I must say very cooperative staff and always helped to get the things done. Yes its not that neat & clean and need refurbishment however its ok.

Ad
Review №52

Hello all,Just to guide the ones who are facing troubles regarding new born baby (in UAE) Pak id cardThese are documents you required.1- original Birth Certificate English &Arabic (no need any attestation )2- Father Mother Original updated ID Card(Husband name mentioned on wife Id)3- Father Mother Passport copies4- take your new born baby with you150 dirhamsAnd they are dealing in Cash only27-06-2021And for the new born Baby passport also you need the same things which is mentioned above 👆🏻 but with your new born baby ID card. 09-07-2021

Ta
Review №53

Excellent service I am very happy for your serviceThanks for All Staff Pakistan Consultants Bur Dubai Dubai

As
Review №54

Services delivery time has been improved a lot. Did not take more time to process ID card and passport renewals.

Du
Review №55

I like because i m a pakistani nd proud to be pakitani

Ar
Review №56

Today I visited.. really good services.. . Overall staff very cooperative...

Zi
Review №57

Surprising for me all services good their behaviour is cool no waist of time their.

Af
Review №58

When first i visit there was little missmanagement but this time everything was good and in discipline

ar
Review №59

Very good service & I renewal my passport in just 15 minutes thanks pm Pakistan imran Khan ..

Mu
Review №60

Its always a mini Pakistan for me. I love the culture and rudeness of my fellow countrymen. But trust me its the best feeling when you there, makes you feel like you are in Pakistan. People of NADRA Section are great and helpful as well as Passport renewal sections. You just need to smile for them, they will help you happily. I love everything about them. Pakistan Zindabad.

Ri
Review №61

Good and efficient service. Polite and helpful staff.

MA
Review №62

Very Good WorkingI Loved the Way Government Services Of Pakistan improved and keep Improving its services to the nationals.Loved The Way Services they Doing in Dubai .

Za
Review №63

Tight and over crowded, difficult for families to walk inside. But still people working there at counters cooperate when you are with family especially when you are with Kids / infants.So overall my experience was not so bad as I was with a new born and family

Mu
Review №64

Its really super busy but better than before, things are being managed with proper way. Glad to see the change. Keep it up DGIP team.

Dr
Review №65

Too small for thousands of peopleNo parking available, long queues unfortunately

Mi
Review №66

Excellent experience for passport renewal and very cooperative staff…kudos to the consulate:)

UA
Review №67

Improvement in services can be clearly seen, timing, faculties, staff attitude is far better than before. Keep it up guys!!

Al
Review №68

Renew passport submit urgently on15th arrives till 21st take your necessarily copies and within 15,20 minutes complete.

Th
Review №69

Today I went to Pakistan consulate and first I was surprise to see they are good organised and doing there job properly not take much time its v good improvement but one thing borther me is that there is no specific place for ladies to sit or not a saprate line for ladies because I face problam for they should specify the ladies counter and ladies seats for waiting area they needed to work on it.

ka
Review №70

Went for passport renewal on a Sunday around mid day. Place wasnt crowded at all and i was in and out in 30 minutes. Staff was super quick and effective in processing applications. Just take a photocopy of your passport, visa and cnic/Nicop.

Mr
Review №71

I just visited there about my complaint against 2 pakistani gambler dishonest people .. Mr. Counselor heard my issue and he referred to complaint department.mr. meraaj called these two dishonest people and they admitted about my money ... will see on next Sunday.. but I think after khan sab instructions they are very promising and kind full now .

Mu
Review №72

I have seen a bit of improvement on todays visit. The staff was talking so friendly, service was quite quick as well. Just have to verify the certificate. Would suggest them to put on the requirements on their website otherwise u have to run here and there for photocopies etc. One thing I like is visit always remind of great pakistan ..same old registers , paper work on its best and our pakistani peoples arguing with the staff.

Oz
Review №73

Consulate was super fast for degree attestation.Id card processing for my new born was also very quick.Had to wait additional 2 hrs as the token provided at entrance is not valid and need to take another from counter 26.Can be made better by providing proper guidelines.

ma
Review №74

Experience was very bad learn to other countries how to improve and how to manage system only one cashier which hold complete embassy and second thing is we respect ladies childrens and families but its not means they do wrong in our embassy have a separate line for families but what they r doing if people r waiting and family come they serve first family and u r waiting what ravish is this

UM
Review №75

Much better now grt work pti granamant 🙌🙌

Ra
Review №76

Average service , not too bad, but still need to improvement in service and increase the staff

Ta
Review №77

Excellent service 👍ThanksTeam of Pakistan Consulate General.

Ze
Review №78

Not the best service but better than i expected. It takes one hour to complete my passport renewal.

Pr
Review №79

Good Experience 👍 they are working way better than before also staff is polite and respectful.

Mu
Review №80

Good people but everything else is far from being good; no Covid SOP followed, very old sysyem to process applications, broken fans, not accessible by wheel chair or baby stroller, very narrow corridors, people hitting each other, very crowded, even staff violating Covid SOPs, need a big uplift for sure.

AF
Review №81

Working really fast now . Thanks to all working staff there and PM Imran Khan for there efforts.

Na
Review №82

Very happy with the service and staff cooperation.Good to see Tabdeeli...Pakistan Zindabad.....!!!!

Na
Review №83

Well deserve appreciation to all staff

PK
Review №84

Vry nice service....i just visit for passport renewal and within 20mints i done everything....

ch
Review №85

Alwasy love pakistan

Mr
Review №86

Now i am really surprised to see the woker in our embassy very active in there work . i go for id renewal and it took only 20 mntlove u PTI

hu
Review №87

Nice place good staffPolite.honour . respectfulI very empress Pakistan zindabadNadra staff is very good

no
Review №88

Happy to see marked improvement in service. Efficient and courteous staff. Contact number experience is also good and improved as calls do get responded.

Ma
Review №89

Very Very good service and regardsmy favourite.The staff Is also very respectfull and Response

Si
Review №90

I and my husband went there for marital status modifications on our CNIC as well as on my passport in an urgent basis (so we paid more than normal fees).In NICOP section we met with Mr. Tahir who was very polite and guided us everything related to CNIC as well as for my passport.We got our NICOP and passport both within 14 working days.Pakistan Zindabad🇵🇰

Bi
Review №91

The best Consulate Services provide here - Newly staff is very helpful

Az
Review №92

The place of my heart. Long live Pakistan.Zindabaad

An
Review №93

I went today for passport renewal… Staff was friendly it took approximately 45 min which is okay as other ppl r also waiting…

Mu
Review №94

Quite a streamlined process of ID and passport issuance and renewals, if you know the flow. Staff can be a little more courteous.

pu
Review №95

For passport processing took 15 minutes.....Good jobs new CEO

Ra
Review №96

Today i was visit for my passport renewal so masha allah staff was very humble

Mu
Review №97

Went for passports renewal of my family and with in 35 minutes all process done.Really appreciated to all staff 👍👍👍

Za
Review №98

First time felt proud that fee for renewal of passport reduced and took only fifteen minutes to complete process well done pakistan

Ma
Review №99

Time 8 am to 2 PM Ramzan but Google time show 7 am pless chang tha time

ar
Review №100

The service is very good and fast now, whole process of passport renewal took only 60 to 70 minutes.They just need to manage the last counter (where you submit all the documents).Apart from that everything is well, managed and quick.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://pakistanconsulatedubai.ae/
  • Phone:+971 4 397 3600

Categories
  • Foreign consulate
Working hours
  • Monday:7AM–2PM
  • Tuesday:7AM–2PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–2PM
  • Saturday:7AM–2PM
  • Sunday:7AM–2PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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