Really great job 👏If you want visit visa no need to round with travel agencies just visit complete documents they ill give you right away 😜

Renewal process for passport was fast and efficient. Wait time though due to Covid is 3 months but no one is going anywhere.....

Nurah has been very helpful! Love her energy , attentiveness ,her smile and how she handle not only me, but other people too. An excellent customer service. :)

Lovely receptionist noha assisted us. Very fast and efficient not to mention helpful during these times 👍🏻

Sent documents for witness and attestation, very prompt and courteous.

We had a terrible experience, we came from Ajman for Marriage registration- Malaysia as my wife is Malaysian citizen and myself Indian, before that we took an appointment through email, we sent an email with all clear details and attachments.We got an appointment call from that receptionist lady Noha saying you can directly come here for registration but she didn’t even looked the email, after reaching there with all certificates she is advising to take UAE MOFAIC attestation in my Indian Marriage certificate but i already took that in MOFAIC New Delhi, I understand if it is the procedure.. yes we need to follow that but while we sent an email we attached the documents for verification... why this lazy lady didn’t say that while she is calling for appointment confirmation.This lady Noha is not even try to listen what we are saying and she is into her own world with headset on and she is seriously a rude and disrespectful person.We wasted our time and lot of frustration at the end of day... I kindly advise Malaysian Embassy to check all email properly and call for an appointment...

World class service, two thumbs up

Due to travel restrictions for Covid-19, came for passport renewal at the Consulate General of Malaysia. Very polite and helpful lady at the reception, Noha, smooth process and explained clearly.

Tried to call the phone number displayed to speak with the customer support. Dialed option 0 to get the person on phone, but it gets disconnected automatically. If the option to speak with support staff is no more available, kindly remove that option from IVR. Now when we dial 0, it gives us a feeling that someone at the office is purposely disconnecting it after a few ring.

I read the earlier reviews of people not happy with the service but those are of a year or more ago. Today we went and all was good. Great service from lady with blue eyes (Noha) and all done in less than 20 minutes. Maybe all previous critisisms were taken on board and fixed. Whatever it was I hope it stays this way. Keep it up. If there was one thing that could be fixed - update the website on the working hours and days, or keep the public informed via the answering machine. We went all the way a few days back only to find out the office was closed due to Chinese NY. This hassle could be avoided. After all the consulate is there to provide services and the gate to the country, correct? And last but not least, the flag. The flag is the pride and joy of a country, it should look good and fly proud. I think it is time to change that dusty looking flag flying above the consulate. It just look sad.

Sick people providing sick service.1. The lady at the front desk.. She probably has to be paid more because she is constantly disturbed when she was at sleep (during working hours). Yeah she sleeps at working hours and as many have pointed out, she is ridiculously rude.2. The Malaysian guy who collects the application... 😂😂😂😂. Funny guy.There are numerous Silence boards kept. Better to keep all those boards pointing to him. TRUELY MALAYSIATip : The tourist visa application has to be typed it seems. The application in the website was not editable. (Not sure if they corrected their site recently).Download the application from the Malaysian embassy site of any other country which will have editable versions.

Great service, Noha had been very cooperative and friendly and helped great. Long live Malaysia! :)

Great service with a smile from Miss Noha at the consul. Took care of everything quickly and efficiently. Many thanks

Amazing place and quick response...well done

I am so happy and Thanks to the Arabian lady. You are the best! Friendly, polite and fast service!!!

First I would like to thank the consulate for the good serviceEspecially the blue-eyed lady.The good treatment is also very good and quick service I have read some comments to assure you that it is not true i can come to consulate and say this front of all bosses

Malaysian Visa application is not accepted here. Go to VFS Global in WAFI Mall.

Called up to enquire regarding the documents that will be needed for marriage registration.The employee whom I spoke to ( she didnt even bother to introduce her with her name as a customer service protocol) , sounded rude, being not patient to list out the documents that will be needed, that she actually intruded me with a rude tone while i was still speaking halfway, and said can you just come over straight to the office and do it . Wow, whats the purpose of you sitting there at the customer service desk then lady?

When I wrote my comment I read the comments of others and you were surprised by this attack on this employee or others unfortunately, you do not think about the consequences of what you write and how it affects the employee have you put yourselves in the place of the employee you are dealing with? Certainly not Because if you put yourself in his place impossible to complain about it we all come to work for our families and each of us has his own circumstances (mercy) Why do some people thank the service of this employee and some people no? Through my experience in life I will answer this question It is possible that his treatment was rejected so he put a bad comment on the employee You will not think that the positions you are attached to can lose your job and that you can be responsible for a family or a patient, but for a possible suspension you can end a family life.Be fair

Hello i live in dubai how do i get a malaysia visa?

Had been to collect the good conduct certificate and the processing was very easy. Thank you to Ms Noha who assisted in the process.

Thanks Miss Noha. She is so friendly, efficient and helpful consulate officer.

Eating well to helping others, and I love that Duck starts out trying This is a great book on celebrating Eid, from eating well to helping others, and I love that Duck starts out trying to celebrate withThis is a great book on celebrating Eid, from eating well to helping others, and I love that Duck starts out trying to celebrate with.

I would like to thank You for all services and great welcoming us in the consulate . The arabic girl on the reception called Noha She is amazing girl She is helping us all the time she really helpful.Regards,

Not really happy with the service. The Arab lady at the reception not helpful at all and rude. But i must say thanks to the Malaysian Officer. Hes very helpful. Your office should do something with your receptionist. Ask her to go training!

Thank you for good service and fast and thank you mas Noha for your helping

Hello ..... the blue eyes lady is very RUDE , OFFENCIVE BEHAVIORS , No well Educated and seems base on her carater she came from some Huka place of Cafe shop , she never know how to deal with the visitors , and seems her salary is so low thats why she looks extreemly desturbed there , hopefully my message get read by the responsible person of the Malaysian consulate managamnet in Dubai to reinvigorate this place otherwise these stuff whom are working there they never trained to work in such place ,

This was my first experience with the Malaysian consulate today and i must admit it was utterly disappointing service from the blue eyed Arab lady wearing the abaya at the front reception. I entered the office and looking through the window it looked like no one was around the front desk.I walk up and knock on the window, out pops the ladies head staring at me like I did her something wrong.I apologised to her for knocking so hard as i honestly didnt see anyone around and yet she stared at me for a good 10 seconds without batting an eyelid and in the most rude tone asked me to fill out the form. i then give all documents needed and sit down and realise that her head is down again,(SLEEPING)meanwhile two other people came and sat next to me thinking that no one was in the office. I then had to point out to the two gentlemen that in fact there was someone in the office,they then go up to the window to ask information regarding tourist visas,without surprise she was equally rude to both of this gentlemen, and directed them somewhere.I finally get my letter of good conduct and had to pay 100 dhs which i didnt get a receipt for which i found very unprofessional.As you may read some of the reviews below it is clear that its not a one time occurrence. She definitely should not be putting her head down and sleeping been in the front reception of a consulate.To the consul Mr/Mrs Neermal Shunmugam,If you are reading this, I have lived in Malaysia and my family still lives there including both my brothers who are studying there,Malaysia is a country very close to my heart and its disheartening to see such people ruining the image of Malaysia. Please teach this lady basic customer service skills and remind her that she is there representing Malaysia.

I wanna thank the arabic lady she gave us very good service and she help me full help i think malaysia consulate lucky they have this lady and i wanna tell to the malaysian who service the visa dont be With pride and greatness, because vanity is not good for the Muslims

Horrible service. They really need to do something. 19 out of 20 reviews thinks the same. Only one Malaysian guy said fast service.

Took my university exams at this place. Very helpful consulate officers.

Pleasant and fast service!

Fast service as always. Thank you.

Good service and welcoming people

Staff is not polite very rude attitude and no correct information need good staff training and plz smile its free of cost

How long does it take to reply to an Email or talk on the phone? Im not sure why Im even surprised to experience bad customer service from the Malaysian Consulate as the whole experience of Malaysian culture was absolute lazy and same has been experienced from their consulate in Dubai!

I refer to some false accusations directed to the Arab girl who works in the Malaysian consulate, this girl is very polite and respectful, and she serves all those who advance to consulate

The lady at the reception is very rude. She needs to be replaced. I went there at least 4 times and she has never been in even normal mood, let alone smiling.

Horrible service, this is not Malaysian hospitality , why is a non Malaysian national Manning the counter at the consulate, she acts as if she is the ambassador of USA and I am quite sure she is will never be given the visa for the US. Please send her back to her country.

Great service

Horrible call centre service!

Poor staff

Good

Honestly, people are at the top of taste and respect

The visa service is very good.Thank you Nohaa. Good service.

Communications are not answered. The site I came to at 9 am closed