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Moorfields Eye Hospital Dubai Ophthalmologists, Cosmetic, Lasik Eye Surgery, Testing
Dubai, United Arab Emirates
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Ze
Review №1

An outstanding ophthalmology with hundreds of year’s legacy from MOORFIELDS LONDON!

HO
Review №2

Recently visited the place and came to know that the whole floor has the needs to fulfil a patients need like testing, consultation, surgery, pharmacy etc. Its 200+ years old, so you can just imagine the quality of services they can provide, all their doctors are specialised and have got years of experience.Right from the start - registration, initial tests and to the doctor, the staffs are with you, excellent services. Doctor who examined my eye (Dr. AVINASH) did tell the results are good and gave me an advise on how to take rests in between.Even I tested my sons eye as well since they are now into e learning and more screen time. Well it turned out his results are good and advised him to sleep for more than 10 hours.Thanks for taking care of us.

Ra
Review №3

One of the best hospitals that I have ever visited, special thanks to Shereen and Dr Osama Giledi who did my lazik procedure 6 years ago and the results are Mashallah outstanding 👍🏻🌹

An
Review №4

I visited the hospital for a thorough eye check-up and was really impressed by the modern equipments, well qualified doctors and staffs. They do every minute details and give a feedback with eye pressure, moisture etc.

De
Review №5

An outstanding hospital with caring, compassionate and expert staff. If you are stressed and anxious, Dr Salman will calm you down with his gentle demeanor, his quiet confidence, and his obvious experience, training and expertise. He is truly amazing! Never have I met a doctor with such a reassuring, calming and understanding approach, a doctor who genuinely listens, and cares and explains everything patiently. He makes it so easy to place all your trust in his hands! Nurse Angela is a pro at putting you at ease from the moment you walk in. I am nervous about people examining my eyes and she made it feel like a fun, relaxing experience, but at the same time, you can tell that she really knows what she is doing, taking thorough and detailed notes and asking all the right questions and being so caring.Thank you so much Moorfields, the entire experience from start to finish was so easy, so smooth, so positive and so efficient, you are just amazing and I am just one more grateful patient you can add to your long list!

Fa
Review №6

My wife and I had booked an appointment for general eye check up and wow! I found out I really NEED glasses! I must say the service was amazing. The team at Moorfields are professionals which made me really comfortable to asking questions. Thanks for the 2020 vision, Moorfields 😉

Ra
Review №7

Took my 5 and 7 year old for an eye test with Farah Ansari. Farah was absolutely brilliant, her calm manner made both the boys feel comfortable.She was very patient and thoroughly checked them. Would definitely recommend her for both adults and children

Ni
Review №8

I have been visiting moorefileds Dubai for a few years now and Ive always been very happy. My last visit, last month, is when I met Zachary Cairns, he is an optometrist there. By chance he was doing my eye test as Dr Luisa was running late, and Im so glad she was running late. He went over and beyond with this appointment. He looked at my records and saw that I have an ongoing problem with one eye in particular. He took it on as his problem and proceeded to try and help by coming up with a few alternatives. By chance also today I was seeing Dr Luisa and I was informed that my trial lenses were in and ready for fitting. He managed to slot me in-between all his patients and fit the lenses, adjust the lenses and re try more lenses until he got it right.He has the kindness nature and is very personable. He takes a lot of time with his work which is so nice, it puts a lot of confidence in me.Im a very happy patient of Moorfields.

Ge
Review №9

I consulted Dr. salman waqar for my eye pressure problem. Hes very kind and explain everything in detail and taking much care about his patient. I really like his consultation. Very good Dr. And the staffs are very helpful and friendly.

Pe
Review №10

Cant give 0 starts for customer service...After being at the requested time for an appointment and waiting for more than 1h, I (as in me, the customer) had to go and ask what was the reason for the delay... no one clearly knew, but if I hadnt gone and ask, no one would also care and I would be kept waiting.So I left, happy to know that at least they didnt take my money/insurance.Plenty of eye hospitals in Dubai. This one? Not going back, thats for sure.

Sr
Review №11

I visited Moorfield Eye Hospital with my family. The services and facilities were top class . A special mention to Dr Farah Ansari who was meticulous and thorough in her examination and put my family especially the kids at ease.

An
Review №12

I have visited the Moorfields Eye Hospital early in the day and I genuinely want to leave a written review here, because I have been to few hospitals/clinics in Dubai and this place is just different.I would start with the fact that it doesn’t feel like a hospital in the first place, plus they have just renovated so it got a well deserved upgrade!I felt welcomed from the start, the staff is very nice, attentive and helpful in case you need any assistance or clarification plus I didn’t feel left behind, lost and neither had to wait more than I am required for my appointments. Everything went smooth and I know we don’t get to say this often, but I quite enjoyed my time in there, the nurse made me laugh so it was very relaxed atmosphere and Doctor Luisa M. Sastre was overall just impressive! Extremely patient, knowledgeable and attentive, a professional!Let’s wrap it up by saying I took the best decision to visit Moorfields Eye Hospital and I am extremely satisfied with all the services! Highly recommend it!

Pa
Review №13

I have had trouble with my vision for as long as i can remember, i visited tons of ophthalmologist but was always turned down due to lack of advancement in technology or research for my condition. From the very first visit, Moorfields was really promising, a special shout out to Mr. Zachary Cairns, he was extremely patient, with my issue of irregular cornea, getting the right fit for the lens took longer than one can imagine, thanks to Zach for not giving up and striving for the best solution for my vision and making sure I was 100% comfortable. I strongly recommend Moorfields Eye Hospital for any eye complications big or small.

Jo
Review №14

Had two Zeiss IOLs successfully implanted one week apart by Dr Miguel and the medical team. Seemless administrative and medical process, cataract surgery was painless under local anaestesia and short, a bit involving but painless 5-week-long aftercare of eye drops with regular checkups at hospital, amazing vision improvement from day one. Generally high quality service, all the more delivered with kindness. I wholeheartedly recommend Dr Miguel and Moorfields Dubai.

Ba
Review №15

I would like to express my appreciation for Mrs Latifa ( customer service in operation reservations help desk) for her kind & respectful attitude.- Professionalism 100%- listening to customer 100%- follow up 100%- customer satisfaction 100%- The clarity of the information 100%- cheerful face 100%- helpful and supportive 100%.Moreover, at the time she wasnt there , in her absence I didnt find this attitude and professional way and I faced delay and troubles.Again ,I do really appreciate meeting such great professional prosonality and she really deserves to be an excellent example to all employees to the success of the organization.Thanks

Ha
Review №16

We are extremely happy with the services given to us when we purchase our glasses. Very professional and efficient. Especially happy with the General Manager Samer Alsalhi. First class service provided to us by him and his asisstant. We highly recommend them. Thank you

Rh
Review №17

Had a lovely experience. The clinic, its staff, the service is great and welcoming. Incredible professionalism and comprehensive care. Dr. Zach went above and beyond to ensure i received a thorough eye exam as well as inform me of the latest technology in contact lenses. Visited the optical center, samir was very helpful in choosing the right lense. Cant wait to go back and try the contact lenses, customised for me. Thank you all for your care, especially Dr. Sharon, whos care and recommendation was key to my positive experience!

Em
Review №18

The hospital represented among the highest levels of patients services I have experienced 👌Great patient support and welcoming From beginning to the end of process, and everyone I dealt with has provided an excellent & fast service.In addition, Dr Louisa Sastre is very professional, I appreciate the way she dealt with my eyes infection, not too much medicines, but a lot of good advices👏🏻👏🏻

Fe
Review №19

I have just finished what was supposed to be a check up at the Moorfields Eye Hospital. Total time with the so called Doctor was 1 minute 30 seconds and I was invited to visit the cashier. I tried to ask for an explanation to the nurses and again to the cashier with no luck. I wanted to understand what the visit should have included and got no answer whatsoever. I have been doing eye check ups for the past 40 years in different countries and never have I encountered such a lack of professionalism and care. Rest assured that they were very careful with the billing. Never again.

Re
Review №20

It’s been 6 months post my LASIK operation, and I keep thinking why did I take this long to decide to do it. I had the best experience at Moorfields. Each member of the staff pre, during and post operation were absolutely amazing; compassionate, attention to details, patient, knowledgeable… just perfect. Highly recommended.

ro
Review №21

I flew in from Maldives for an appointment on 28-06-2021, quite concerned that my left eye was very blurred and no matter what drops I used it wouldnt clear up. Quite distressing as the eye care center in Male couldnt find anything wrong with the lens, and suggested that I may have a problem with the optic nerve. Very worrying indeed.Moorfields Dubai was recommended to me by my brother who used to live in Dubai, so I emailed for an urgent appointment and received a reply within 5 mins. I went straight to the airport and jumped on a flight!When I arrived, it became quickly apparent that I was in a very professionally run establishment, and I was whisked through various tests and to a consultation with Dr. Salma Waqar.He immediately put me at ease, and suggested we do a small procedure with laser.My appointment was the next morning at 09.00, and after a short wait for the eye drops to dilate the pupils, Dr. Salman called me through for the procedure, which took literally only a few minutes each eye, without any discomfort whatsoever.Within one hour of this, the drops started to wear off, and my vision cleared. A few hours later, I already had perfect vision restored. It was like being reborn and now my world has changed immensely.I would strongly recommend Moorfields Dubai to anyone who needs quick and professional help with their vision, with a special mention to Dr. Salman Waqar, who obviously loves what he does and is an expert in his profession, and will put you immediately at ease with his gentle and professional manner.It should also be mentioned how professional and kind all the other staff were as I was guided very quickly through registration and on to all the tests that they conducted.Thanks to you all and you will see me again soon, but this time with my wife so that you can hopefully help her vision also.

Sa
Review №22

Moorfeilds is doing great work for their patients and had a great and wonderful experience with Dr Zach who made unlimited effort for my daughter to make her comfortable with SCLERAL LENSES. In my whole life I didn’t meet any Specialist Optometrist who treated patient like Mr zach did. Hats Off to Moorfield and Specially Mr Zachary Cairns. Stay Blessed 🙏🏻

Hu
Review №23

I went for a vision exam and contact lense fitting. Dr Zach was very thorough and patient. I found him to be one of the best ophthalmologists I’ve been to in a long time, very knowledgeable and approachable for questions. I was so happy I took my 6 year old son there the next day. Dr Zach was on his day off so we saw Dr Eden who was also very good. Overal a great experience!

R
Review №24

I received excellent and professional care here during diagnosis, surgery and follow up care after the surgery. I had a surgery to correct double vision (diplopia or binocular vision) after suffering for almost a year. I got normal vision restored and greatly improved my quality of life. I couldn’t thank enough to the surgeon Dr DK and orthoptist Sehar as well as Dr Luisa for referring me to the right persons at Moorefields Eye Hospital. Many thanks to the surgery team- Dr Georges and Nurse Nilda. I very appreciate their care and help very much. 🤓

Wa
Review №25

Moorfields Optics us the new addition to the main Moorfields eye hospital in Dubai. Such a luxury to order my contact lenses and get them delivered at home promptly! Mr Samer Alsahi who is managing the place is extremely efficient and truly helpful

Dr
Review №26

I have selected Moorfield hospital for treatment of my eyes, and im really glad that i have done so. the excellent service that i have been received since day one is remarkable facilitating things from reception and cashiers are is marvelous (curtesy and care given by Mr Abdulrahman was amazing & very helpful in expediting our services and explaining procedures in details, especial thanks for him).Doctors are wonderful and treatment outcome is great. Thanks for all staff members.

Ar
Review №27

Overall experience starting from the reception to doctor was excellent. A special mention goes to Zachary Patrick Cairns, the optometrist, who is knowledgeable and explained the details with utmost care. Keep up your good work.

Th
Review №28

I had a chalazion and visited Dr Alia Issa, who was excellent. She referred me to Dr Salam Waqar, also excellent, who managed to fit in a surgical appointment the same day. All very quick and painless. All explained very clearly throughout. All very professional. Fantastic guidance afterwards with regard to aftercare. Thoroughly recommend.

me
Review №29

I went to Moorefields Eye Hospital after 3 years of consultations with several doctors that were uncertain about operating on me. I was consulted and operated on by Dr. Qaseim Nasser. I will confidently say that the experience was incredible. I felt safe and thankfully have had my quality of life improved after the surgery. Dr. Nasser was professional and a great communicator, and I would 100% recommend being consultant and treated by him.

Tr
Review №30

Just wanted to add to my previous review but this time with a special mention to the Moorfield Optics. After my eye exam, I went to the new optical centre within Moorfield Hospital to choose some new glasses. The service/attention from Sameer Alsalhi was outstanding. Very competitive prices, excellent advice and good selection of glasses to choose from. I would not look to go anywhere else. Thank you Sameer!

Ma
Review №31

Amazing service! Truly lovely people, definitely recommend for getting a pair of glasses. I’m very grateful for their help and support, 10/10 recommend!

re
Review №32

Today for the first time I met Dr. Osama, very nice doctor and very respectful and knowledgable. He answered all my questions and concerns with a big smile, I felt comfortable to tell him abt my pain and walked out his office really feeling good abt the visit. I was also taken care of by very helpful gentlemen Mr. Abdelrahman and Mr. Zeeshan who were very supportive and friendly although we all had to wait almost an hour for insurance approval. I appreciate their patience with me considering it was the last one hour of their duty.All the team members at reception and payment desk are very very niceThe only comment I have abt today is that I had to wait sometime to see the nurse to check my vision, then more time to get her notes, in total I spent around 25 mints before my file reached the doctor and the place was empty when I arrived. As a patient I don’t like to wait that long to see a doctor and I don’t see the waiting time justified. During the check up I was asked several questions which I don’t see it related to my eyes or health and honestly I don’t appreciate the system that collects personal data for marketing purposes. Question such as are you married or single are irrelevant and it is not mandatory by DHA to be asked. If you wish to get more information abt the patient you need to give them a form and it is up to them if they want to answer, but asking them face is face is awkward and we reserve the right not to answer questions which are not related to our medical case. Saying that, the nurses were very friendly and they were only following what they were asked to follow. I rated you five stars as an appreciation for the team kindness, respect and tolerance that I experienced today

Pa
Review №33

Following a comprehensive eye examination and new spectacles prescription provided by Zachary Cairns, I purchased new Oakley spectacles direct from Moorfields Optics. Samer, the General Manager, provided a fantastic service in exploring the options available to me and provided a fair price for designer frames with thin lenses. The spectacles were ordered on Saturday and were made avaliable for collection the following Tuesday. I would highly recommend Zachary Cairns for eye examinations/prescriptions and Samer Alsalhi for new spectacles.

sa
Review №34

Had a great experience here. I came to get my eyesight checked and for dry eyes. Eden and Taiseer (optometrists) were great, very thorough and warm. I also saw dr Osama to check on my dry eyes and he was very nice too. The hospital is organized and clean. Would definitely recommend based on today’s experience.

FA
Review №35

Thank you very much for the hospitality and care from ‘Moorfields Eye Hospital – Dubai’ when my last visit, three days back. Dr. Ammar and Dr. Namir are great doctors! Also the care and support from Mr. Abdul Rahman was outstanding and he is very friendly person. Both doctors are very understanding and listen to your concerns and takes time with the patient to help them with their concern about the eye issues and related health issues! I highly recommend them to anyone looking for a specialist.

En
Review №36

I have been referred by family member to Moorfiield hospital and im happy to have found such caring high qualified facility.Would like to express gratitude to M rd Abdulrahman for facilitating service and helping us on every visit, his professional approach is remarkable.And thanks to all doctors and staff members.

Sa
Review №37

I have been receiving treatment with Moorfields eye hospital, Dubai for over a year now. And needless to mention that the staff their is extremely polite, friendly and professional.Mr. Abdalwahab at reception, Ms. Latifa at surgery bookings, Nurses - Angela, Kamla, Myra and ofcourse Dr. Avinash Gurbaxani.All these people are simply great in what they do.Thank you all for your effort in improving my vision. 🙏🏽

gi
Review №38

Mr Samer and Ms Bouchra are very helpful in selection of frames and glasses for our kids..(Ms Avantika and Mst Aditya).RegardsGirish & Manjula Joshi

Na
Review №39

Thank you Dr. Avinash Gurbaxani for all the care that you have given me over the past 4 years. You have made sure that I was always given the best care available. Your compassionate attention and professional care saved my eyes.I cannot thank you enough for everything you are doing for me. You are amazing!

Ha
Review №40

I would like to say big thank ypu to dr avinash and dr osama ,its very though and gentle pesron.i would appreciate his patience .Thank you mis s samireh she is very nice amd humble person she helped me a lot as this is my first vist in moorrfields eye hospital in Dubai. Big thans to her for making me comfortable

Ge
Review №41

I recently had an eye surgery with Dr. DK and I can more happy.My experience was great even the day of the surgery and the results were much better that I expected.I highly recommend the hospital and Dr. DK for their professionalism.

Mo
Review №42

It was a great experience with your team always knows how to take care of its patients from check in to check out ,i know im getting the best care specially with assistance of Mr Abdelrahman and Dr. Osama.I would recommend who is looking for high quality care and friendly, comfortable environment. Five starts all the way!

Ah
Review №43

Quick to swipe your card and collect your money, as for the service, a lot of improvement to do.I think they forgot that at the end they are dealing with patients, not selling carpets in the market.No one sends the medical reports after the test, they’re quick to schedule you for surgery (lasik), you show up - no one is there yet.Totally cold and unprofessional.It’s a factory not a clinic.I’m glad I walked away.

Ch
Review №44

The staff are so amazing specially Mr. Abdelrahman. I can trust what they say and not fear the classic. The staff really seems to care and take an interest in what is going on. The doctor takes his time answering any questions and never makes you feel rushed or that youre burden being there. I am so glad to have you guys!

Lo
Review №45

Knowledgeable salespeople, friendly, patient, helpful in choosing appropriate frames, lens thickness, etc. honest feedback and kind critique of individual considerations for color. Frame fit etc. great follow through, communication, speed of turn-around.

So
Review №46

I visit to the clinic today for my kids, Mr umair was very kind with us specially with kids Dr DK is wonderful. pharmacy team was very coporative. highly recommended.

Al
Review №47

Moorfields helped me with my corneal problem that i had since 2014, Dr. Zach suggested me for contact lenses that helped my vision and im really happy for the results.

Ga
Review №48

Had Femto LASIK surgery and the doctors and nurses walked me through every step. I was scared at first but it wasnt as scary as it seemed. They follow up regularly after the surgery as well!

Kh
Review №49

Very good experience, especially with Dr. Osama Giledi and the eye lasik surgery.

Ma
Review №50

I would like to recommend the Moorfields optical team. They are professional and very nice. This optical is on the 3rd floor same as the hospital

Ta
Review №51

Dr. Darakhshanda Khurram is a trusted eye specialist. My children see her for eye checks regularly.

Fr
Review №52

Ive been wearing hard contact lens for a long time and big challenge to find the most convenient one all the time when I need a new one.Thanks for God, Zachary Cairns is working in Dubai like optometrist.And Im very lucky that I meet him. No doubt, I will go back to only him in the future for a new lens.Thanks for his patient and professionalism, I found my best lens ever with highest visual acuity!

Ha
Review №53

Excellent doctors. Professional dedicated staff, Specially Abdul Rahman and Soumaya. Highly recommended for all family members.

Gr
Review №54

My 17y old son had an eye surgery at Moorsfields Dubai. I have been really impressed by the professionalism and kindness of the whole medical team ! Thank you very much !

Mo
Review №55

Zach is extremely thorough, helpful and knowledgeable. Highly recommended for anyone wearing RGP contact lenses.

Sa
Review №56

I have never received anything but care and consideration at Moorfields.Their staff are top of the pops specially Ms. Samira Ahli.

Za
Review №57

Dr alaa should be full time, he is very good doctorthank you to Ms. somaya and Ms.samira and Mr.ahmad for their help and support and guiding me very professional.

To
Review №58

I visited many hospitals and option shops in the last 35 years. But yesterday when I went to Moorfields Eye Hospital I found a real treasure. Zachary Cairns is literally the best and the most caring Optometrist (Lens specialist) that I have ever seen. He is young and passionate in his work and he doesn’t care how long of his time he has to put in but makes sure his patient get exactly what he came for and even more.If you are using contact lenses I highly recommend you to go and see Zachary. You might think you have a lens and it fits but when you go to Zack you will discover the world of lenses.

Ia
Review №59

The whole experience was first class from start to finish.You are welcomed and looked after from reception and appointments, right through to all of the different tests and finally surgery. Wonderful experience and I would highly recommend.

Ti
Review №60

If I could give this place a negative star I would. This place is negligent and should be avoided at all costs as they didn’t realize a patient with extreme floaters and flashing lights had a retinal detachment which is a medical emergency that can lead to blindness. If you want to maintain your vision DO NOT go to this hospital and see Dr Avinash Gurbaxani (he shouldn’t even hold this title) as instead of treating a medical emergency of a torn retina, he dismissed her concerns and told my mum she simply had excess oil in her eyes, and that she should clean it out with eye soap and hot towels. Thank god she went to another clinic the next day that took her in for emergency surgery or the consequences could have been horrific. DO NOT GO TO THIS DOCTOR IF YOU WANT TO KEEP YOUR EYES.

Ar
Review №61

I would like to thank Dr. Dk for giving us her precious time although it was a very busy day but still she accepted us without having an appointment. This shows her professional behavior and concern related to her patients. Pharmacy was very polite in explaining medicines and the cashiers was quick to finish. I would always recommend my Dr. and Moorfields for all the moms. Thank you for your great work

Ca
Review №62

Both Dr. Miguel Morcillo and Dr. Zachery Cairns provided excellent care and service. Their patience and genuine desire to help comes across in abundance. I would highly recommend both doctors to anyone who needs support with their eyes.

Ah
Review №63

I would like to thank Samer for the best service in the optical store as they have a really nice products and service and very professional

Bh
Review №64

Having been a patient of Moorfields London, I was concerned that I wouldnt find such a good eye hospital when I moved to the Gulf. However my concerns were allayed when I found out that Moorfields had opened in Dubai. I needed special contact lenses to overcome both my keratoconus and high astigmatism and was duly prescribed special sclera contacts that so far have been brilliant in terms of comfort and vision. Zachary Cairns, the optometrist, who attended to me was absolutely fantastic and I would definitely recommend both him and Moorfields in general. Thanks Zach.

Al
Review №65

Some doctors are very good while some are very unprofessional. At our first visit last year, a young optometrist gave TOTALLY wrong prescription to the 5 yo child WITHOUT DOING ANY TEST!Despite my request to do a test he told its not required and he already knows. After few month only we have noticed that the glasses are not helping. Few months the child was wearing wrong glasses!!! Another test with different optometrist confirmed that previous prescription was totally wrong.Another thing today - a guy called himself Kamal was very unprofessional on conversation and making appointments. I felt like ordering groceries from Madina supermarket:(

Ja
Review №66

SUCH A GREAT PLACE! I wanted a check up on my eyes and the service was so easy and fast. The best in Dubai for sure.

Sa
Review №67

Very bad, we had to wait a very long time for our appointment (for eye test only!!), it’s Ramadan and we are fasting, I’m pregnant and my father is an elderly citizen, other people who came after us were going in and we still had to wait!!

Ca
Review №68

An excellent experience today at Moorfields. A warm and caring greeting by Zeinab Ali - thank you for the amazing customer experience. Very efficient and thorough process. All the nursing staff were professional, polite and friendly. Dr Luisa provided very clear advice every step of the way. Well done to the Moorfields team

Do
Review №69

I visited the hospital for a consultation with doctor Safar and was very much impressed by the professionalism and the quality of the services from the receptionist up to the doctors.Highly recommended

Je
Review №70

They charged me 200 AED for 1 contact lens which cost 20 AED in store.The doctor was excellent and knowledgeable, however the rip off charges for 1 bandage contact lens (200 AED $55 ) makes me decide I will never recommend this hospital to anyone. I will not return either. 👎

mo
Review №71

As always great customer service!! Special thanks to Miss Samira for helping us out, really appreciated it.All the best

Lo
Review №72

The staff were really nice especially Zach as he helped my son and daughter exceptionally well.

Mi
Review №73

Awesome assistant who I would recommend every time. And I’m talking about Moorfields Optics not the hospital.

Ba
Review №74

I am a regular patient at Moorfields hospital and I strongly believe it is the best place to visit if you have any eye problems. They have the best doctors in town with great experience and amazing “bedside” manners. Dr. Ammar Safar is my doctor and he is amazing in every aspect. Explains very clearly and has a very impressive medical and surgical experience on top of being very polite and respectful.I read some of the reviews about the hospital being after your money only and can not disagree more! I have been going to Moorfields for 7 years and they are anything but commercial and have never made me or any of my family feel that they are after money. In fact on several occasions when we had Insurances switched they saw me and treated me while taking care of sorting out the insurance updates and never denied my care.I think we are very lucky to have such amazing hospital to take care of our eye health with this level of experience and professionalism in the UAE. Keep it up Moorfields Hospital!! You are the best!

Mo
Review №75

Easy procedure to access the consultation of Doctor. Less waiting time was experienced. Parking would be complicated in the health care city, sometimes.

Mo
Review №76

I had a great lovely experience with my Catract Surgery at Moorfields Eye Hospital Dubai , Dr. Luisa Sastre , & her great friendly team .Simple procedures, excellent treatment quality, excellent follow-up.

Ri
Review №77

Greetings !I am extremely thanking full to Dr. Luisa M. Sastre (Ophthalmologist in Medical Retina and Cataract surgery) in Moorfields hospital for helping me in my successful eye surgery. I would like to share a small experience with all my friends that how I got in touch with Moorfields hospital and how hospital team helped me in my eye treatment.21st March, 2020 I was busy in my office work suddenly I felt some pain in my right eye, I thought my eye side has become more weak therefore I need to go to the eye doctor. I was so terrified and got immense stress that what went wrong with my eyes.Then my wife and myself tried to explore which hospital is best one for eye treatment I conducted meta searches and found that Moorefield hospital is the best one for eye treatment. Meanwhile when I also reviewed the profile of Dr. Luisa M. Sastre available at Moorfields hospital then I decided to visit Moorfields hospital.During my visit I found Dr. Luisa very helping and friendly and gave me confidence & moral support. As I went under treatment of Dr. Luisa she examined my eyes thoroughly and recommended me for Cataract Surgery. She also told me rest of the things in eyes are fine like Retina, Optic Nerve etc. after thorough examination. One thing which I admire deeply that equipment in Moorfields is very advanced and inside culture to treat the patient is extremely exceptional. So, I decided to go for cataract surgery Dr. Luisa and anesthesia specialist and operation theatre staff was very cooperative. Inside the operation theatre, staff was very much cooperative and helped me a lot. Around 20 minutes later after surgery I was 100% fine with my eyes and went back to home happily . Now I have hundred percent vision in my both eyes and enjoying my life.I will give its full credit to Dr. Luisa, Moore field hospital management & support counter staff.Regards Rizwan Khan CAMS FCI- CFCSOnce again, I extremely thank full for Moorfield hospital management and recommend to all my friends that is the best place for eye treatment.

Ka
Review №78

Dr Amar Safar have done a vitreous hemorrhage surgery in my right eye and it was successful and the results were very good aside from that the staff and the nurses are professional and well trained, they do take good care of the patients.Although Moorfieldes eye hospital is a bit expensive specially for people who don’t have insurance cover.I want to thank Dr Amar Safar again and others for there service.

Ja
Review №79

Thank you Moorfields and thank you Dr Avinash Gurbaxani. One of the best experiences in a hospital ever. Professional staff and caring attitude from start to finish. After having both my cataracts operated on here I can’t recommend enough. I can see properly again. Thank you!

No
Review №80

We have booked an appoitment for a virtual consultation with Dr. Miguel Morcillo. The process of booking the consultation was super easy and convenient. The team was really super supportive and efficient in all procedures. Dr.Miguel is an excellent Dr. I would recommend for virtual consultation for sure and i will do it again in case if I need it for me or my family. Thank you to all Moorfields Eye Hospital. I was recommended by my cousin.

Al
Review №81

One week ago today I arrived at this hospital with a serious eye problem.The service and care I have received since then have been outstanding, and having lived and worked all over the world, I do not take that for granted.The professionalism shown by every member of the team I have encountered - across all disciplines - has been exemplary. It is clear that in this organisation the professionals who work there expect high standards from themselves as individuals and from each other, and as a result for their patients.To all the colleagues at Moorfields who have assisted me so far - they include Carlos, Rosa, Cherry, Kristina, Tasneen, Latifa, Kamla, Dianalyn, Zainab, Umer, and Drs. Louisa, Nina and Ammar - and others whose names I was not able to read due to a combination of social distancing and my eye condition - my sincere thanks to all of you. I am certain that I have received the best care it is possible to give.

Mu
Review №82

It was good to be treated with professionalism and care. When I say the doctor and all the other employees of the Moorfield made me feel that I was in safe hands and you can believe they are the bestI was suffering from eye problems for couple of years and were not identified the main cause of disease.I visited many Drs but problem was getting increased rather than curing. One day I had a severe pain in my both eyes, terrible itching, redness and swilling unbearable. Since I had lost my all hopes by visiting many Doctors but was no improvement found.The nightmare of my illness slowly became a dream of recovery, all thanks to a wonderful doctor who changed my destiny. Felt that I got the best possible treatment and owe my vision to the Dr AvinashI call you my vision hero . Thank you is very small word to say thats why Dr Avinash Gurbaxani is my all time vision hero. It was a little late for me to find you but such precious diamonds are not available everywhere. Your kindness, sincere caring, and concern make everything better and are a great encouragement.I cannot begin to express my satisfaction with the staff at the Moorfield hospital in Dubai I visited. From the front desk, to the nurses, and specially doctor Avinash. Each and every one of them was courteous.You have been my therapist, supporter, friend, well wisher and angel in disguise. Thank you Dr Avinash.May God give you long life with good health to serve people like me who have lost their vision recovery hopes.

Ah
Review №83

I had a check up appointment at 12:00 and was admitted to the doctor only at 01:30 I appreciate the doctors and services are good here but waiting 1.5 hours just for a check up is quite unacceptable.

Su
Review №84

I am extremely thankful to Dr. Avinash Gurbaxani and Moorfield hospital. Amazing and skilled doctor ever seen. I undergone a cataract with IOL implant surgery, and the result was fantastic. I strongly recommendDr. Avinash Gurbaxani and surgical team.

Ya
Review №85

Dr. Zach was very nice and friendly. The appointment put me at ease and everything was well explained.

An
Review №86

I got my Femto Lasik done last week at Moorfields Dubai by Dr. Osama Giledi and it is perhaps the best decision I have taken. Dr. Giledi is clearly an expert in the area and was very reassuring and patient while answering all our queries. The management of the process on the day of the surgery was perfect and the instructions and care provided was top notch. Carlo and the discharge nurse (unfortunately forget her name) were also really kind and very very good at their job. I want to thank Dr. Osama for such an amazing job and taking care of what has been a life changing event for me :)

Z
Review №87

Further to our recent cataract surgery, we highly recommend the entire professional team comprising of the excellent ophthalmologist, Dr. Mustafa, anaesthetist, Nina Regenbogen, theater staff Carlo, Karina and a special thanks to Rose who took extra care to look after us throughout. Vision is now perfect, recovery fast and painless. The facilities and service were of the highest standard.

Pa
Review №88

Good facilities , good and kindly staff . Very helpful the optical team for lens and frames purchase . Thank you all

Ok
Review №89

Strongly not recommending this hospital. They want you to keep coming to them and keep paying them forever. My wife is visiting this hospital for last 2 years and still her problem is not solved although they did a cataract surgery as well which I paid out of my pocket as my wife insurance is not covering this hospital. Moreover, I paid every visit for last 2 years 500 per month out of my pocket. I will not mention here the doctor name for now but if my wife would not get cured, I Will complain in health authority and will go legally against this hospital.

As
Review №90

Mr Adeel at reception/registration is a very kind and professional person, must be an asset for the organisation.

Ju
Review №91

I recently visited Moorfields Eye Hospital Dubai, on a referral from my doctor, as I experienced a change in one of my eyes. My appointment was with Dr Luisa Sastre, who is a retina specialist.Her thorough examination confirmed my retina was healthy in both eyes, however she did spot a potential unrelated issue and recommended additional tests that were booked for the following day. This examination revealed I did have another condition requiring treatment, which if left untreated could have a negative impact on my vision in the future. Dr Sastre prescribed the appropriate medication, and also suggested that if I wished, I could also see another consultant at Moorfields, to discuss other options for the treatment on my condition. Based on my experience, I have no reservation in highly recommending Dr Luisa Satre.I accepted the option to speak to the other consultant, Dr Sohaib Mustafa, and elected an alternative procedure which had to be performed by him due to his speciality. I was equally impressed and would also recommend Dr Mustafa without reservation.My entire experience at Moorfieds was extremely positive. I was not only able to be examined by specialists in their fields, but I felt that I was given the opportunity to get instant second opinions to help make me more comfortable with the clear information given to me. As well as the specialists I saw, everyone else from the admin staff to the nurses I dealt with were all extremely professional and it was very easy to arrange appointments.

Sa
Review №92

Very professional and caring. My wifes eye surgery was a non event.

na
Review №93

Very good place for treatment we visiting Moorfields for more than one year, all the staff are great especially the pharmacist Muhammad Nawaz, He helps us very much in every time and makes extra efforts to help us even with booking appointments which is not his job.The hospital is well equipped and they have very good experience in treating patients.

ha
Review №94

I had an eye infection and went to see Dr. Luisa M. Sastre. She was very nice and helpful. But I had to wait a long time for my turn to come, even when I had taken an appointment. So expect some waiting time, depending on the doctor. Also consultation fee is high.

Cl
Review №95

OUTSTANDING 👍👍I have just undergone cataract removal and refractive lens exchange surgery at Moorfields Dubai.I cannot praise this facility high enough.I would like to extend a massive thank-you to Dr Avinash and his team of highly qualified nursing staff for their expertise, help and kindness.I would have no hesitation whatsoever in recommending this facility to anyone considering eye surgery.Absolutely outstanding.Thank-you once again.

Pa
Review №96

Had a fantastic experience - had the LASIK procedure done and was treated by Dr Osama Giledi. I found the entire process (from pre-op consultation to booking to after-op care) to be efficient and very professional. Highly recommend!

HA
Review №97

Today was my first day at Moorfields a big thanks to Dr DK ,sehar and umair .

As
Review №98

The staff were very friendly .. the lady who did the eye test for my daughter was extremely professional and know how to deal with kids .. and dr.namir give us all the information and explained for us every thing in a great way .. i would highly recommend them

Ma
Review №99

UPDATE:A few months ago I was contacted by Ms. Maha from Moorfields and she had been very patient and helpful. I was called again for the fitting without any extra cost to me except for the scleral contact lenses. My eyes were tested again for the fitting and were ordered. The contacts arrived within 5weeks. I really appreciate Turning the bad incident to a good one.Previously: Extremely inefficient!! Ive been having issue with them since 2017. They ask for full payment upfront and make patient come again and again with no results. I finally got through when I made noise. And now they are holding my money and keep telling me today or tomorrow but Im not getting my refund back. I dont have my scleral contacts and no money. I had to pay them full in advance, in August, while I was traveling to get the order through and they kept blaming the supplier. Even for being a regular patient I wasnt given and exception. I was promised refund on 8th december and its 23rd now and no sign of refund. I keep getting excuses that paperwork needs to be done.

Aj
Review №100

I met Dr. Miguel. He is very Good and explained the condition of eyes very well

Information
100 Photos
100 Comments
4.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.moorfields.ae/
  • Phone:+971 4 429 7888

Categories
  • Eye care center
  • Hospital
  • Lasik surgeon
  • Ophthalmologist
  • Optician
  • Optometrist
  • Orthoptist
  • Pediatric ophthalmologist
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
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