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Huawei Experience Store (City Centre Mirdif)
Dubai, United Arab Emirates
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AH
Review №1

This is by far the fastest phone I have ever put in my hands. I keep about 10 apps open at a time, along with a virtual machine, and my browser has no fewer than 25 tabs open. I am a multitasker and I cannot push this phone to the point of bogging down.The camera is hands down the best Ive seen. The detail, the colours, the depth of the pictures will have people asking what camera you used. The curved screen is beautiful and it turns heads when you open it to do something on your phone. The sound is very good and can get loud for times when you need it to be loud. The weight is good, and you can feel the build quality just by holding it. The glass front and back with the aluminium frame makes this a beautiful phone, and very solid.The screen can get bright enough to easily be seen in broad daylight. And even though this phone reports to have 90fps, Ive not been able to see a difference between other phones reporting 120fps. I do not see screen lag or stutter on HD videos and games. The call quality is on par with any other phones I have owned before.I tested Huawei Mate 40 Pro against Samsung Galaxy S21 Ultra and Apple iPhone 12 Pro Max and I surprised to see Huawei Mate 40 Pro is on par against them due to the high performance of the Kirin 9000 chipset along with RAM and Battery optimization.Bottom line If you are looking for the latest tech, the fastest device and the best cameras, but you are worried about the whole Google thing...dont worry. Get the phone. You wont be disappointed. You will still be able to use your Google apps. If you dont need Google, or you want to cut those Google chains...get this phone. Thank me later.

Ha
Review №2

The best team in Huawei in UAE very kind and helpful also professional like Mr Elumalai and Mr mohmed it is much better than any branches as i tried before more than 4 branches in UAE, THANKS again keep it up

Mu
Review №3

Had a brilliant customer care and prompt service by Ms. PollyMuch appreciated 💐🙏🏽

Gh
Review №4

I really appreciate the team especially Hagar is really good and give me Fulll demonstration and helps me to set up my phone amazing experience highly recommended

ra
Review №5

Appalling customer service. Staff needs training on being customer friendly and how to work with their customer relations.. Although i got my query sorted, i certainly have been let down by the service and expected much more from a flagship brand.. You have lost a loyal customer today.

Mi
Review №6

Excellent service..Ms.Polly guided us very perfectly

kr
Review №7

Best store and friendly staff especially thanks to Diaa

Sa
Review №8

Hagar was outstanding,I applaud for her incredible customer service!!! She is a star.

Ma
Review №9

Polly assist me today in how to use hawawi watch .she is very corporate and supportivevery respectful,friendly and hard work

Ab
Review №10

Very nice service by vito and diaa

SU
Review №11

Very supporting in staff really worth buying from this store

Ag
Review №12

Its Amazing Customer service and Sales representative specialist (Hajar &Diaa ) ,and thanks Huawei for very nice products ❤️

As
Review №13

Great customer service and sales representatives. Wonderful experience purchasing in store. The store is well lit, organized and spacious with all their products satisfyingly placed. Its pleasant to just walk in and browse even if youre not planning to buy.

Ab
Review №14

Very good service and friendly staff

ax
Review №15

Super good experience for multiple intelligent scenario

Je
Review №16

I think this ms polly not in mood to assist us when we visit the store..

sh
Review №17

Excellent experience with the product and the service at the store with Polly.

Ma
Review №18

Great customer service. Thanks to Hager for assisting me .

Ar
Review №19

Before leaving the country I pass by to the store and I got a very good experience from helpful staffs they are good assisting customers needs and queries.Till end of Transaction cashiers are also helpful. 🤗 Thumbs-up 👍👍👍

Ho
Review №20

The best experience store in UAE

Cr
Review №21

Amazing customer service was very quick and knowledgable on the products and because I was in a hurry they offered to help me with gift wrapping the box for me. Probably the best customer service I have received ever. Thank you very much zakaria and Hager for the help

sa
Review №22

Excellent customer service enjoyed , Tks to Ms.Hajjar for warm welcome and excellent service

su
Review №23

Satisfied customers service by Ms Polly

Is
Review №24

I had this great experience with a very professional member of the team Mr. vito who gave me all the info i need and explained every thing in a decent and professional way

Ma
Review №25

It was amazing experience in that great store , Thank You Rania for your time in supporting us to choose the right phone that is suitable for me and covering all my needs

Fl
Review №26

Really amazing and nice place very good staff and very supportive, I am always encouraged to buy from this shop brach because of there warm welcome and assistance and support even after sales I am really happy and pleased.

Mo
Review №27

Amazing place , filled with friendly staff that theyre ready to help , Ive been their loyal customer since they open in MCC , special thanks to Suraj Kambrath for being helpful and supportive . Well done

Mo
Review №28

I love the store and the staff is really friendly and well trained specially one guy his name is VITO, he helped me alot.

Ma
Review №29

Great service and friendly staff. Vito was a nice guy who helped me with something i was struggling with for days. Thx mate

Ah
Review №30

I wasn’t a Huawei user at allJust passed by the branch to have a look what they have .. i met this guy Vito who really helped me alot and really did a good job to help me understand everything abt the new watch they have.. i highly recommend it.

hu
Review №31

I went to the store and i had zero experience about huawei .. but i met with Rania and she gave me an awesome presentation about everything which changed my background about huawei 180 degreesThanks Rania

Um
Review №32

Great customer service. Thanks to Diaa for assisting me .

Fa
Review №33

Worst experience ever.. empty shop and still staff not willing to do any customer advice.. just gathering and talking in there own personal staff ignoring everyone at the shop.. i called manager on duty to complain about the rude casher Malisa and he didnt even bother to ask what is the problem.. i will assure MAF know about such bad staff attitude 😒You can reach me [email protected]

SA
Review №34

So amazing team specially Vito and Diaa, so friendly and helped me to transfer my whatsapp data from my old phone.. Thanks Huawei

Fa
Review №35

Worst experience ever.. empty shop and still staff not willing to do any customer advice.. just gathering and talking in there own personal staff ignoring everyone at the shop.. i called manager on duty to complain about the rude casher Malisa and he didnt even bother to ask what is the problem.. i will assure MAF know about such bad staff attitude 😒

Ma
Review №36

Very unprofessional attitude of sales staff who don’t know what they sell, provide wrong information on products, represent themselves with different names. Rejected to assist and provide a support when approached with defected product after 3 days from purchase.

Ma
Review №37

Very good customer service. Staffs are very friendly specially to Mr Diaa.

es
Review №38

Vito helped me, he is prompt and dedicated. Many thnx

Ma
Review №39

Rania is amazing 😉 veto good customer service, very professional

Ba
Review №40

Thanks for helping me to choose the best device for me son, special thanks to Vito 👍👍

Ah
Review №41

I didn’t buy a phone, but there’s a guy called vito helped me a lot, i’d like to thank him for the great help

Si
Review №42

Best assistance by the staff especially Saima and Vito. Great ppl to talk to and guide.

Mo
Review №43

Great store and amazing staff. Thanks to huawei team especially Diaa

Re
Review №44

Greet service and amazing store thanks to Diana to setup my Gt2 watch

Ro
Review №45

Thank you Mr. Amro for your help and support with my Huawei pro mate 30

Ya
Review №46

Great staff! Friendly, cheerful, patient and helpful! Kudos to Zack and Zia! Excellent customer service

Di
Review №47

The worst service you can ever get from any store...my wife bought A tablet as a gift, after I opened it, 4 hours after purchase I found out it was not user friendly at all and I will he touch is very bad, so we went to store to return, and after 2 hours argument and calling they refused .. worst experience with a store... I should have ordered online from amazon as their return policy is superior to any store of huawei... Bad brand

Su
Review №48

This is my first time visit in duabi, And I visited the Huawei store for buy smart watch, The staff there are very user friendly, and the smart watch I bought from the store at very affordable price.

sa
Review №49

Nice store with great products, Vito is so friendly and helpful

Ya
Review №50

Great store, great customer service thanks Diaa

Fu
Review №51

Huawei b525s-23a is it still available?

Ni
Review №52

Best place to visit if you are buying a new phone of huawei, I met Mr Suraj who delivered the best experience to my need.I came to buy very basic phone he show me all the range of phones and convinced me to buy p30 pro. Well trained staff and not pushy for anything

Na
Review №53

It was a nice experience.Thanks for the professional team , specially Amro and Hajar. Amazing products as well.I’m so happy using my Huawei Laptop.In house IT team( Outsource as I understand ) must be more active to meet Customer’s needs.

kh
Review №54

As a costumer I had the worst interaction from the Huawei mirdif city center in Duabi... Everyone from sales to the managment. I am very disappointed, keep in mind that I have been a Huawei user for 2 years.... They have no professionalism at all... I dont recommend buying anything from the Huawei mirdif...

KS
Review №55

Superb organization showroom

Nj
Review №56

Absolute pleasure to shop here. Zeeshan and Haiger were patient enough to explain to me about the various gadgets, and most importantly how they work.Thank you

Aa
Review №57

A great experience! Staff was extremely professional and friendly. Eslam and Amer were extra ordinary and most hospitable. The smiles of all the staff were contageous, I will definitely repeat this moment. A lot of questions were not only solved by trainer Eslam but new tips were given to enjoy my P30 Pro. It was a brilliant decision to change to Huawei.

Sa
Review №58

Very friendly and patience staff.I met Rania and Eslam who were both helpfull to assist with phone settings and explain the features!Thank you

Kh
Review №59

Amazing shop I had a good experience withMr Zikarya he transfer all my data from iPhone such an amazing free serviceBy the way I like the coffee

Ni
Review №60

The staff is very professional, Zeeshan spent a lot of time helping me figure out and set up the new phone and explaining the system.

Ra
Review №61

It was a great experience.. Good and friendly staff..Easy to reash the shop

sa
Review №62

Good customer service experience with Ms Hager at mirdif city cente branch. Recommending personally.

it
Review №63

Ali and Hajar was so good in there way of talking and they were so well manneredI will tell to my friends about them

Ar
Review №64

It an amazing experience visiting Huawei store in mirdif city center, especially the girl name Rania help me a lot to make me understand many thing about my new phone p30 pro whic is I bought recently, I am happy very much. Thank you.

So
Review №65

Awesome service by all the team specially Ali and the patience of how he explain to me the feature of mate20 pro

Ah
Review №66

Amazing store with perfect shopping atmosphere. Friendly and Professional staff with high level of knowledge and passion.

As
Review №67

Amazing experience, had an issue with my phone, zia assisted me and resolved it, and also explained me features which I didnt know about my phone. Very knowledgeable staff.

Sa
Review №68

I visited your shop today and i was very happy with Zakaria and Zia very professional team thanks huawei

Al
Review №69

The best branch for me the stuff very ftindaly and welcoming for helping everytime, especially The girle her name Hajar she makes sure the customer get really what need..

Ch
Review №70

Amazing experience by ali and the teamFelt like home . Im so happy that i been their

Sc
Review №71

I have a very good experience with Mirdiff Huawei store. Most of the staffs are helpful and they are technically knowledgeable. Everytime I had any questions or faced any problems in my mobiles they are always willing to help and solved my problems and explained everything clearly for me to understand.

Sh
Review №72

Visit the store at mirdif, I got a great help from Zeeshan 👍he almost spend an hour to help me. Thank you so much 🌹

Ba
Review №73

One of my favorite stores! It offers excellent customer experience and shoppping environment with many products to choose from.The staff are very professional and welcoming, would definetly shop there again!

La
Review №74

I meet EmadIn this store and i ask abt this phone.. He is a very helpful guy.. And im appriciate him so much to help me.. To transfer all my apps in my new phone.. Its amazing store..

ch
Review №75

VERY nice experience to shop in huawei experience store!All promotors are professional and warm-hearted.

Mo
Review №76

Best team really service is amazing thank you hwawei

ka
Review №77

The store ambience is simple yet so attractive customer service is best in business for me till now as per my experience, being a consumer the best lines i ever heard from any sales person, the guy on counter he said Sir we dont just sale product we build relation with customer so now on wards you are a member of HUAWEI family..i luv it happy to have my Mate 20

Gh
Review №78

Great staff and great products

Je
Review №79

Attractive mobiles and accessory, good shopping environment, professional guide.Even you dont buy anything, youll have a happy time.

Ab
Review №80

Extremely happy. Cant be any better.

sa
Review №81

Amazing store, very friendly staff, and great products from Huawei 😍

De
Review №82

Emad was nice and technically sound, good experience, thanks man.

mo
Review №83

Great service and wow team special with Diaa

Ro
Review №84

Thanks Emad for the help! Keep it up!

Va
Review №85

Worse after sale service. No follow up no help.

Ma
Review №86

Worst customer service experience...Never would buy any of there products again.

ca
Review №87

Loooovely staff I have met

ha
Review №88

Nice shop

Wi
Review №89

Excellent service

Su
Review №90

Great place to chill and have a good product

Es
Review №91

Great place and the team there is very helpful

Bi
Review №92

Amazing store, very good service, and Great products.

TA
Review №93

Best mobiles

Ja
Review №94

Is was a great experience and amazing stuff

Al
Review №95

Wonderful experience ❤️

Mo
Review №96

High quality brands with excellent prices

Je
Review №97

Huawei flagship store @ Mirdif City Center

Kh
Review №98

Very successful store

fa
Review №99

So good

Ah
Review №100

Not good enough

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://shop.huawei.com/ae-en/
  • Phone:+971 4 236 5302

Categories
  • Electronics store
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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