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IMPERIAL HEALTHCARE INSTITUTE
Dubai, United Arab Emirates
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So
Review №1

I thank Dr Qasem heart fully. I have been consulting him for my daughter for the past 2 years. He is an excellent pediatric ophthalmologist I have ever met . I , myself a gynecologist, and I must say he is a wonderful clinician , examines his patient in a very detailed fashion, highly professional and his approach towards the children is amazing . He listens to our queries very patiently and answers them scientifically however trivial they might be. Staff is very cooperative. Overall our experience with Imperial healthcare was very nice .

Sa
Review №2

I was very nervous about getting cataract surgery done. A friend recommended Dr. Gaubas Clinic and I went with much trepidation. I cannot tell you enough how brilliant an experience it was. After meeting the Doc, I was feeling comfortable enough to agree to the procedure. This was further strengthen when I met the team and observed the efficient, competent and compassionate way they managed the entire process. Not only do these guys know what they are doing, they are also kind and patient. A very rare trait to find these days. Frankly, I could probably write a 1000 word essay on what a brilliant experience I had with them. Instead, I will just say, if you are scared and you need something done with your eyes, Please close them and head straight to Dr. Gaubas clinic. You wont regret it.

Bi
Review №3

I Visited Imperial Healthcare Institute for my brother lives in Eriteria. Dr. Qasem is beyond amazing, well explained his eyes condition and effectively solved his problem by doing a Cornea Transplant surgery he vision was colomety gone but now thanks to Dr Qasem his vision comes back almost 90% We are extremely happy with the resultsImperial has a very helpful, kind, and professional staffs, they will make you feel like part of the family and properly take care of patients. All the staff are really helpful especially Mr. Nebyou who is always helpful. Service is prompt. I am glad to have decided to choose Imperial for such an important surgery. I will definitely recommend Imperial Healthcare Institute and Dr. Qasim. Thank you very much Dr. Qasim.My Regards to all of them.

Ve
Review №4

I have been doing Acupuncture treatment at Imperial Healthcare under the care of Dr. Sanghee Won after my colleague recommended him because I have been suffering from migraine and other illnesses. I have had my 2 sessions so far and looking forward to more. Dr. Won is very nice and accommodating and he makes sure he addresses all your concerns. 🌟

Ku
Review №5

I did an eyelid mole removal procedure here with laser and Dr Guaba was excellent and the team is professional and courteous. Followup after the treatment was good and Dr Guaba was personally on direct communication to clear any pre and post procedure inquiries.Will definitely recommend them.

Mi
Review №6

The experience was one to remember it was very nice from the start all the staff were very nice friendly at the same time professional and encouraging. The surgical procedure was handled like it was simple although if anything go amiss could be serious but thank god the doctor is really a healer and I am fully confident he cannot fail ever, overall I must say great experience and recommended 😀

So
Review №7

We were very much impressed by the efficiency, quality, and the superb service we received at the Imperial Health care. We flew my mother-in-law all the way from Armenia for Dr. Vinod to handle her unique case and are much impressed by the results.The clinics administration works perfectly: we were swiftly handled by Nebyou- a very responsive and efficient person who managed to handle all our non-standard requests.Thank you and our familys best recommendations for this clinic!

Su
Review №8

Doctor Won has good experience in Acupuncture and Cupping. I got relief good relief in the pain of the bulged area and I fell better now. I recommend this Clinic and Doctor for a good treatment

Lu
Review №9

I had a wonderful experience at Imperial. The staff are warm and caring. No question was left unanswered even when asked more than once, they still patiently took the time to give me all the information I needed to feel reassured before my surgery. Dr Vinod is a very skilled and kind doctor, who has undoubtedly earned his reputation as the best in Dubai. I’m very happy with my Blepharoplasty results and cannot believe how much it has improved my vision. My most sincere thanks to Dr Vinod and the team.

Ga
Review №10

Am very happy referring Dr. Won to all my friends and network. Acupuncture and Cupping is his speciality but whats more is that he understands the patients concerns and treats the root cause for long term relief.

bi
Review №11

I have been so impressed with this medical facility where I went for my vision correction procedure. The care and the treatment was 2nd to none, especially the after care. They provided a lot of information beforehand to help me make my decision and also helped to hold my hand during the recovery process. The end result is honestly unbelievable and my life has been changed for the positive. Thank you so much Imperial Healthcare. I will keep you all in my prayers. Thank you

c
Review №12

Doctor Vinod Gauba and his entire staff are absolutely wonderful and they set the standard for real patient care. From my very first communication with their coordinator, Nebyou until my final visit with Dr. Gauba and his nursing staff, I felt cared for. Their professionalism and positivity made this surgery the absolute best medical experience I have ever had. Their knowledge of ophthalmology and kindness made me feel safe and secure knowing I made the absolute best decision to have them perform the surgery I needed to remove a Ptyerigium from my left eye. I HIGHLY recommend anyone to this practice for any surgical or facial aesthetic needs.I thank you all so much!Nancy C. Chase

Be
Review №13

The service we received at this facility was top notch. We had done some research online and had practically walked in off the street without any recommendations from anyone. Our gamble paid off as we left very satisfied. Everyone was very friendly and did all they could to ensure that i was comfortable. Thank you Imperial Institute for being professional and friendly, at the same time. Im ever so grateful to Dr Quasem and his team. Looking forward to seeing you all soon.

Ab
Review №14

Dr Vinod is exceptional. After months of seeing various doctors and debating a procedure, I ended up going ahead with Dr Vinod and cant recommend him enough.

Ge
Review №15

Best doctors with good experience I did corneal cross linking it was very smooth and no pain at all.i rely suggest this health care center .

Ne
Review №16

I’ve done a ptosis surgery with Dr. Vinod Gauba, Dr Vinod is very skilled and professional with a very friendly attitude, he is receptive to all questions and concerns and willing to address them. I have visited 9 drs before Doctor Vinod, each doctor had a different opinion since my procedure was a bit different than standard cases. Dr Vinod’s approach was very logical and he exactly explained the stages of the treatment, which was different from what I got from other doctors. Already happy with the result after 10 days of the treatment. The staff are very friendly and attentive, post surgery care was good, they answer questions any time of the day.Only one negative point, waiting time at the facility is a bit long, they need to have better organization for appointments

Ma
Review №17

Dr. Vinod is excellent. My wife had surgery with him and he and his nurses were impeccable with the treatment. My wife underwent Blapherplasty and Cataract surgery with the same doctor. After-care was also good. I highly recommend this hospital and Dr Vinod Gauba

ai
Review №18

Dr Vinod corrected what I would call a ‘droopy eyelid’ on one side that had been bothering me for some time - and it is now perfect! The care from everyone was superb, communication was great, op itself was fine - all around top quality. Highly recommend

Me
Review №19

Service was top notch. Very professional centre with superb doctors and nurses. Very clean and comfortable facility. I will be referring all my friends.

Sh
Review №20

Fantastic and flawless. Nothing to complain for. I got my vision. My husband and me are enjoying spectacle free life and freedom like never before. I cannot thank enough to Imperial Health Staff, managment, entire facility and most importantly Dr. Vinod. I wish I would have opted for supralasik few years back. Everything in treatment, recovery, results is particular and accurate. Go for it! It’s worth it!

Ra
Review №21

I did Supralasik around 4 years ago, and thankfully my eyesight is still all good; even though my job requires me to face a laptop 9+ hours a day. Super happy with the results. Revisited the center two weeks ago as my eyes were quite irritated and things are much calmer now after seeing Dr. Vinod. He actually did my lasik procedure back in the day too :)

K
Review №22

I recently had the ICL procedure (I’m a 50+ year old male, that had mild cataracts) done at the Imperial Healthcare Institute in Dubai by Dr. Gauba and I couldn’t be more happier with the results. The Imperial staff were helpful, competent, and friendly, and made the overall experience a pleasant one. The eye exam I received was the most thorough eye exam I’ve ever had done in my life and the results of which are carefully explained. Dr. Gauba goes over every option according to the exam findings and doesn’t push you into getting anything you are uncomfortable with. Post-procedure I was well taken care of and all follow up appointments and medications were again, thoroughly explained. I would highly recommend anyone who may be thinking about getting this procedure to seek an appointment and get an initial consultation with the Imperial Healthcare Institute.

Am
Review №23

The only reason I went to this clinic was because As a child I was a patient of Dr. Vinod Gauba’s father who was an excellent doctor and human being. But what a disaster when I went to get my children and myself check at Imperial. TERRIBLE TERRIBLE TERRIBLE Service. I first went in September 2020 for my daughter. We waited for 40 mins before they registered us. And the whole ordeal after that took us an additional 90mins. When we left the clinic to go the optician we realized that in the envelope that was handed to me saying my invoice and prescription was a part of it I was only given an invoice and NO prescription.Anyways March 2021 I took my son (giving them a second chance because of Dr. Gauba’s reputation) our appointment was for 2pm. We were asked to have a seat. 2.30pm nobody had registered us yet! It is 2.48pm I have just gone to reception and not been very kind! Let’s see how long this ordeal will continue.Would I recommend the clinic ABSOLUTELY NOT! The doctor on the other hand is a different story.

Im
Review №24

I am an implant surgeon, I went to this clinic to see Dr Quasim as he was recommended by my medical colleagues. The clinic is excellent and they went through the consent process in detail, yet the whole experience was seamless. Mr Quasim is a true professional and a very talented person. Not just because of all of his qualifications but because of his skill and knowledge. I will only ever come and see him from now on. Today I had laser surgery, and two hours later I barely know I’ve had anything done. I also must praise his support staff as well, as his colleague who did the pre-ops was also very swift and professional. Thank you to all of you

Sa
Review №25

You only have to google search Dr Vinod to see how experienced he is and how many awards hes won. I was so impressed with the whole service at Imperial Healthcare. The nurses, doctors and all the staff really care about their patients. My surgery went so well and Im so, so happy. I felt I could put my trust in this team. I highly recommend them

Fe
Review №26

I am really happy with my vision Alhamdulillah. My ICL surgery with Dr. Vinod went perfect. Dr. Nanis thank you for being kind and friendly too.😊😊😊

Ma
Review №27

Reception and pediatric physician were well trained and knowledgeable on how to treat a non-verbal autistic child. Highly recommend and grateful for their service. Been taking my special needs child there for annual check up, 2 years now. Always a smooth experience.

Ti
Review №28

I read a lot of good reviews about the clinic and doctor Vinod so I decided to go ahead with plasma pen procedure, but it turned out to be a disaster for me. My eyelids did not heal properly over 6 months, the redness still showed on the eyelids and the reason I went for the plasma pen because I have hooded eyes, and I want to fix it with the plasma pen procedure as the doctor recommended, but after the procedure 8 months later I have very obvious uneven eyelids, and I can’t go out of the house without eyelids sticker. Doctor Vinod told me that it’s nothing wrong with the procedure but there is a problem with my skin healing! And that I am not suitable for any laser procedure, which I believe that is not true as I did so many laser procedures and I have never have any problem with it! But in the end dr. Vinod left me to go and live on with my life with an uneven eyes and take no responsibility for it. I am sorry to give 1 star but because I won’t be able to live the same life as I did before.

Th
Review №29

Is Dr Gauba good? Absolutely without question. But is the Imperial Healthcare Institute good? Not really. They are pretty much like all other such clinics here in Dubai with the primary focus being on revenue generation rather than healthcare. This translates into a less-than-average overall experience. And there is absolutely zero follow-up once your procedure is done and they have your money. And I mean literally zero. For me, the overall process was not adequately explained up front. For Cataracts and Lens-replacement, one is not told that you will be sitting in a fridge for 3+ hours before the procedure. One is not told that you will need to visit the following day for follow-up. These are important points for patients who may suffer from the cold and who have busy schedules. Communication is in general limited to a few essentials. And it is not just me - I spoke to two other people who had surgery here and both said exactly the same thing. For example you are not told if you can open your eyes after surgery or when you can. And the surgical-tape on the plastic eye-cap does not stay sticky enough and falls off before long but they do not provide you with a spare roll. Cleanliness...a long-black hair I saw on the washbasin in the toilet was still there in exactly the same place the following, day almost 24 hours later. This does not inspire confidence in the cleanliness of the clinic. As for the procedure itself, as I said at the start, the team is 100% professional and everything is explained as it progresses. At this crucial moment you know are in the hands of the very best. A brief moment of sunshine in an otherwise gloomy overall experience. If I could go back and choose - I would have waited and researched the procedure more carefully - I feel they rushed me through it to take my money. My advice is, if you are seeking (or advised to seek) a procedure that is irreversible (like lens-replacement) - go elsewhere for a second opinion, and do your own homework by consulting with others who have done it. Do NOT rely on the Imperial Healthcare institute for advice - they are absolutely driven by money primarily. As is evidenced by their complete lack of after-care follow up.EDIT: My initial review remains untouched for all to read. You would imagine these companies would choose their words carefully in responding, to attempt to heal and repair.With regards to your comment on follow up, you clearly did not read what I said. “For me, the overall process was not adequately explained up front. For Cataracts and Lens-replacement, one is not told that you will be sitting in a fridge for 3+ hours before the procedure. One is not told that you will need to visit the following day for follow-up.” And your reply tries to catch me out since I did in fact attend the following day. The point is you did not tell me this until the day of the surgery – hence I was forced to make arrangements at the last minute. You had weeks to tell me how it was going to happen. So no you are not very clever in your attempt to “catch me out”. Actually a rather pathetic response. And no, I was not travelling – I was waiting for the results of a covid-test – which I clearly told you. So exactly how long do you think a covid-test result takes – even back then? A few days? A week? A month…8 months?Regarding the “rushed” comment – yes as I said that was my fault for not doing my homework. But did you explain that I would have dry irritable eyes for years to come? No. Did you contact me to find out if I was satisfied with the surgery? Well not since then – 8 months ago.Temperature – instead of explaining this AS A RESPONSE TO A REVIEW, how about you explain this to your patients IN ADVANCE OF ATTENDING A SURGERY? Who knows maybe they would bring something warm to wear while they WAIT FOR HOURS - THAT YOU ALSO NEGLECTED TO MENTION?And now I am going to contact two other people I spoke to who have a very similar story to tell, and encourage them to share too.

al
Review №30

Had a good experience at Imperial institute. Professor Vinod. Take time to explain in detail the procedure and very professional and caring.I want to thank Dr and his team for a good job done. He really treat me like a family. He performed surgery as a natural and smooth.I am grateful to perform my surgery by Dr Vinod at Imperial institute.

No
Review №31

So almost 5yrs back i was introduced to this clinic and was diagnosed with diabetic retinopathy. The min i met the doctors at this clinic i had positive vibe that i was in right hands.Doctor Qassem did his job so prefect and exactly knows whats he best at.I would highly recommend patients to do visit Doctor Qassem without any second thought.

Ta
Review №32

I can highly recommend Dr Vinod Gauba and his team of professionals at Imperial Healthcare Institute.From my first point of contact, when I called to make an appointment Nebyou immediately WhatsApp messaged me directly and gave me a point of contact for any enquiries or concerns.The Reception and admin team are friendly and welcoming. The nursing team talk you through each step of the process, you always feel informed and and cared for.I can not express my gratitude and sense of appreciation enough to Dr Vinod, the Lens replacement procedure was painless, efficient and life changing.Dr Vinod is highly professional and yet still has the ability to be personable and is genuinely a nice person which can not fail to put you at ease.My quality of life is so much better having had the procedure, I feel younger and completely liberated from glasses, if you give yourself one gift this year go see the team at Imperial Healthcare institute you will not regret it.

La
Review №33

I cannot recommend Dr. Vinod highly enough. I had a bilateral upper lid blepharoplasty together with an internal brow release/support and I still cannot believe how amazing my eyes are now. He is truly a master surgeon and this surgery has been life-changing for me. I want to thank the whole team too for all being so lovely - Nebyou, Minu, Dr. Nanis, Kumer, Hafisa, Alex and not forgetting Haidie who held my hand during my injections. Am really so very grateful to have found you all. Thank you again, Laetitia

Ta
Review №34

What makes them unique is that they treat you like family rather than a client! I have had multiple procedures at Imperial. Dr. Gauba and Dr. Soltan are highly experienced and knowledgeable and they took great care of me. I consider myself lucky to be in great hands even when I had a knee surgery scheduled at another hospital the day my eye complications started. I am very grateful to Nebyou for all his kindness and assistance with coordinating all procedures - he is the best!

Lu
Review №35

Had a great experience at Imperial healthcare institute.Dr Vinod Gauba and his team are the best.They put all your uncertainties to rest. Dr Gauba takes the time to explain in detail the procedure.Very professional and caring.The clinic is equipped with the state of the art equipment.An extremely satisfied customer.Highly recommend Dr Vinod Gauba and his team.

Re
Review №36

I was very apprehensive at the thought of anyone ‘fiddling’ with my eyes but had honestly got to the end of my tether with my eyesight (or rather the lack of it). My frustrations were increased due to the essential and necessary wearing of masks due to Covid19 resulting in steamed up glasses.Prof Vinod was recommended to me by another friend. I have absolutely no hesitation in recommending him and his team.From start to finish..I have been exceptionally well looked after and informed. Prof Vinod’s English is superb. I was able to understand him perfectly and he was able to tell me exactly what was happening at any given moment.The aftercare and regular checks are incredibly reassuring.I have had tri-focal lenses fitted. Oh my goodness!!!....What a difference!!!!I no longer need my reading glasses at all. It’s wonderful!!...and an added plus is that I have noticed a reduction in my migraines.All told...I am an EXCEPTIONALLY HAPPY CLIENT. A very BIG THANK YOU to Prof Vinod and all of his wonderful team.YOU ARE ALL FABULOUS. THANK YOU. ❤️

Su
Review №37

A lovely experience, with caring kind people. Would unequivocally recommend to anyone with an eye issue

Su
Review №38

I visited Dr Qasem at the Imperial Healthcare Institute after purchasing contact lenses from another optometrist that caused an irritation in my right eye. Dr Qasem told me to immediately stop wearing the lenses as the other optometrist had given me the incorrect prescription that was damaging my right eye. Having worn lenses for over 20 years, it was time to either switch to glasses or try the SupraLASIK laser vision corrective treatment. I did not want to go for laser treatment in my home country as the treatment available there entailed the cutting into my lenses for the correction. Dr Qasem told me about the SupraLASIK treatment that sounded like a much better option. Dr Qasem proceeded with the SupraLASIK laser treatment that was a huge success. I can highly recommend Dr Qasem for any eye condition - he is extremely thorough and professional and is highly skilled in his craft. I have confidently referred 6 friends to him and will continue to refer anyone I know in the UAE who has any eye problem. Kind regards Suzette

Ja
Review №39

Dr Vinod Gauba is the best option in Dubai for anyone who is considering a laser eye procedure. Dr Vinod was very thorough in the initial consultation. He explained clearly the different options open to me and recommended which of those options he felt was best for my needs . The procedure was a big success and I now have 20/20 vision and do not need to wear glasses.Thank you to Dr Vinod but also to his team of very able and helpful colleagues. A very professional team, one and all .Jarlath

Ia
Review №40

I recently had cataract surgery at this clinic. The treatment from start to finish was excellent, right from the initial consultation through to the after-surgery check-ups and follow-ups. I am extremely happy with the results and very happy I chose this clinic.

Ni
Review №41

I would like to thank all personnel of the Imperial Healthcare Institutes for their excellent assistance and kindness and patience with the clients like me.My special gratitude to Dr Vinod Gauba for the surgery he has done for me. I had a great experience from the first visit till now which is very important nowadays.

Ka
Review №42

I have recently been through surgery for Pterygium removal at Imperial Healthcare Institute Dubai.It was nerve wrecking to know that it was going to be done under local anesthesia whilst being fully aware of the procedure followed by stitching graft also taken from another part of the same eye - yikes!!! Not painful but a creepy and weird experience...If it wasnt due to Dr Qasim I probably would have ran away before jumping on the operation table...I am now well on my way to recovery and can not thank enough Dr Qasim and his team for excellent treatment and unmatched patient care.Dr Qasim is not just a highly competent doctor, he is a great person with genuine patient care and with a heart warming smile unlike other scary looking cold doctors!!I would also like to thank reception team, Stefanno, lady nurse who helped me on my 2nd surgery and the person who helped with my medicines - you all are amazing :)My prayers and best wishes for your health, happiness and success...

Pi
Review №43

Imperial Healthcare Institute is an outstanding medical organisation. My experience there was excellent and my eyesight has been restored to near miraculous levels. Dr. Vinod Gauba is certainly an expert in his practice. I trusted him implicitly throughout the whole process and what was extremely intricate eye surgery. He is an incredibly dedicated doctor, working both for the institute and voluntarily where medical aid is needed. He has remarkably and kindly changed my quality of life. The facilities are excellent and I felt reassured throughout the procedure. All the staff are professional, welcoming and make you feel at home. I am sure you will share the same experience as myself for any treatment in this clinic. Thank you to everyone in IHI.

Fi
Review №44

I was recommended to visit by D.r Yonas(Ethiopian, vision express ) to go Dubai, imprial healthcare to get treatment to my sister and it was the great decision.I would like thanks for all team members to your - Great people best treatment- Best doctors with nice profession- Best management with friendlyrelationshipThanks, we all happy by the result

Ra
Review №45

Excellent clinic.

Br
Review №46

All the staff at Imperial Healthcare are amazing ... friendly, helpful, caring and most importantly, very professional.My surgical procedure with Dr Vinod Gauba has been life changing. I had trifocal lens implants so of course was somewhat nervous and anxious having to undergo such surgery. Dr Gaubas calm, confident, step-by-step description while the procedure was being carried out gave me reassurance.Pre-surgery and follow-up assessments with Dr Engi El Shazly have been invaluable as she has guided me through the recovery process, with the dos and donts and what to expect along this journey.Thank you to all at Imperial Healthcare.

Ol
Review №47

Having worn glasses for over 35 years, I desperately craved a change and finding Imperial Healthcare Institute was a game of chance that changed my story for good. Right from my inquiries through the Whatsapp with Nebyou to the first Doctor who did my review to Dr. Enji, Dr. Vinod, Nurse Mumi everyone person that attended to me made me feel loved and encouraged, including the cleaner. By the time the procedure was completed, I wish I had done this years back. Thank God for making me find Imperial and using them to give me a new lease of life. I have maintained a vision 20/20 since the procedure was done in January. No one would ever believe that I ever wore glasses even I can not believe I do not have to wear glasses anymore. With Imperial, you are assured of a highly professional care before, during and after the procedure. It was a risk worth taking. THANK YOU TEAM IMPERIAL.

Ba
Review №48

I had my procedure done at Imperial Healthcare by Dr. Vinod Gauba . No doubt that it is the best eye center in Dubai!. They do make sure that you get the proper and right treatment that your eyes needs. I have been to alot of eye center and they had been offering different types of treatments with a very low price and beware of this! Dont risk your eyesight for a cheap ones! They got amazing staffs aswell that will let you feel your in a safe hands! I definitely can say that they are very professional and they offer the best treatment among the rest!

Sa
Review №49

In facilitating my speedy recovery, I just want to thank the entire staff for their dedication. I am highly impressed with the respect and dignity with which the medical staff treated me during my stay.

Ma
Review №50

Best Doctors & Staffs are very friendly:) Dr Vinod Gauba is very professional with his work. I highly commend.

Bo
Review №51

I had cornea linking treatment and I am really impressed with Dr vinod guaba work and all his colleagues,thank you all and Nebyou thank you for the Amazing hospitality your the best.

Ab
Review №52

Great reception and nice friendly stuff best caring doctor I loved my staying there I really recommend it if I could I would give 6 stars

a
Review №53

Long waiting which was made worse by dr Gauba sending another dr in his place to conduct the appointment. Finally he came for quick check up.. after all it left me feeling recommendations about him were exaggerated.

Ar
Review №54

My son and I are extremely grateful and pleased to thank the doctors, nurses and all staff in Imperial Healthcare Institute for their highly professional and extraordinary commitments to caring my son for his full health and wellness. All the doctors, nurses and supporting staff in this Healthcare Institute are most incredible and amazing in helping patients and fixing the problems and the easy ways out to enduring solutions.Straight from my shoulder, I wouldn’t miss this opportunity to thank and admire Professor Dr Vinod Gauba, Dr Engi and all other doctors of the Institute for their amazing professional and extraordinary care they provided for the full health and wellness of my son, which I and my son shall treasure and ought to cast in eternal bronze and hung in our hearts and remember them for our entire lives.Our hearty approbations and lavish praise to Mr. Nebyou Brook are the greatest memories that are very eternal and far beyond our imagination to estimate. Honestly speaking, I haven’t enough words to express my thanks and appreciations to Mr Nebyou for the kindred support and advice he provided us from the first day of my first communication when I was in Ethiopia until our last departure from Dubai. May Almighty God pay you all the favors and supports you have earnestly provided us throughout our stay in Dubai!I would like to advice and recommend everyone across the globe to visit the ophthalmologists in Imperial Healthcare Institute, who have amazing professional expertise and experiences in cornea cross linking, lacrimal, cataract, refractive, laser surgery, and other vision related therapeutic surgery and treatment once and for all.Last but not least, may almighty God grant Professor Dr Vinod Gauba, Dr Engi and all the specialists of this Healthcare Institute the serenity, courage and wisdom for the full health and wellness of all patients, who suffer from vision problems and greatly need such extraordinary medical cares and supports!!Arega and Thomas

Um
Review №55

Dont go there. Very poor customer service. They will charge you as a high class clinic, but you will receive nothing but arrogance and unprofessionalism. We have made an appointment a week in advance. But spent more than 3 hrs just waiting for Dr vinod gauba to accept us. And he didnt give us any clear answer. He promised to send us all the details by email. But nothing has been sent. We have called the clinic several times. And they keep on saying different stories and excuses. Who is the manager in this clinic ? Very disappointed. Will never go there again and dont recommend anyone to go there.

Fa
Review №56

I went to Dubai to do a supralasik surgery to correct my eye sight. The procedure was thoroughly explained to me prior to the surgery which took 15-20Minutes. The following 2 days after the surgery was a bit painfull, after that it was a speedy recovery. The staffs at the clinic were very helpful and The principla DR and surgeon Dr Vinod did a good job. Keep it up!

Ed
Review №57

A very satisfactory experience. We are in a good hands here. The care is thorough, clearly explained,and systematic with very consistent follow-up .Very happy with the results.

Ma
Review №58

Excellent eye center. Very professional doctors and service. I had my vision correction done here along with eyelid plastic surgery. Perfect results for both. Very good team. Highly recommended A+

Fa
Review №59

Dr Gauba is really good and I am happy with the result ., thank you

Ef
Review №60

I have never ever felt blessed before i was losing hope in my life and hate everything in the world because my cornea was very thin on both of my eyes but now everything goes well more than I expected. For me imperial health care is the best hospital to go when u have an eye issue because every thing is possible there they make whatever it takes to get rid of your disease. In this clinic each and every individual employees are so supportive, friendly and kind I feel like I was at home ... I would like to give a warm thanks to the whole staff members that works on this clinic but personally I would like to thank Mr Nebyou for making this process easy for me .... Prof. Vinod Gauba and Dr Engi u guys are the best doctors u all deserve all good words in the world THANK YOU is not enough. last but not least I would like to thank Nurse minu and Nurse Stephano for your hospitality. I AM VERY HAPPY WITH THE RESULT THANK YOU ALL for keeping my eyes healthy and making my future bright. LOVE U!!!

Li
Review №61

I was recommended to visit Imperial after a friend of mine had supralasik there and was over the moon with her results. I was surprised by how thorough the eye check was and how informative the consultation was. I have recommended it to several friends and family and all have been very happy with the treatment or surgery they had

di
Review №62

Dr. Ilias did a great job for my cross linking surgery. And Nebyou was very helpful with all my questions and even sent my original documents with his friend to personally give it to me in Ethiopia. I really recommend the clinic for anyone who has vision problems.

VI
Review №63

Excellent experience. Dr. Gauba is obviously a person with a huge amount of experience. Would highly recommend anyone with any eye problems to come straight to him.

Je
Review №64

Dr Vinod Gauba and his entire staff provided to me the absolute best patient care that I have ever experienced globally. From the first visit, three surgeries, post op and communications, Imperial Healthcare is bar none the most professional and caring team you could want. Highly recommended!!

Ar
Review №65

Excellent health care professional. Dr. Vinod is thorough with investigations as required and goes into detail to explain all circumstances. The medical equipment at imperial healthcare institute is of extreme high quality and poses some of the most advanced thecniques in diagnosis and analysis of eye conditions, treatments and surgeries.The staff are friendly and ever willing to show flexibility, seemingly well equipped and knowledgeable to answer queries and offer guidance.One of the best rated eye clinics in Dubai. Highly recommended

lu
Review №66

Professional approach, I have recommended the procedure to my colleagues who were interested in the procedure, i was also introduced to Prof Gauba by colleagues who were quite satisfied with the results of the operation and the professional attitude of the staff.

Re
Review №67

The Imperial Healthcare Institute is professional and welcoming. The patient is taken care of in a friendly manner and Dr Gauba has conducted my lasik operation with much care and precision.Even after the operation, there is the readiness to assist for any further query. I feel better without the hassle of wearing glasses/lenses and would encourage anyone willing for this fresh new step.

pr
Review №68

Been wearing glasses for over 30 years and got a new lease of life with the ICL. I had a lot of apprehensions but Dr Gauba and his team were very reassuring and provided all the relevant information. The high level of professionalism was comforting. I today am spectacle free with sharp vision and it is truly amazing.

Ad
Review №69

Dr. Qasem Arif is one of the best ophthalmologists in the country.Prices are very reasonable, and hospitality is outstanding in this center

Ad
Review №70

It is very rare to find a good professional ethical doctor here in Dubai, all the doctors i have dealt with so far here is Dubai Are Business men all what they cared for is to push you to do any procedure to bill to get as much as they can our of your pockets.Dr. Vinod is really professional and ethical doctor and one of the best Optometrists and Oculoplasty consultants you will ever find.Although i want to have a certain corrective operation that of course i will pay money for, he insists that it is not necessary and keep postpone and advise me to wait and do some exercises that may give me the result i am looking for without the need to go for an operation for the best result and to avoid any complications.Other doctors would have been very welcoming to do it for me and get thousands of dirhams in returnAlso i just have a procedure to fix a problem with my lower eyelid, and it went smoothly beyond i could imagine.Not to talk about his very decent attitude and welcoming manner and the time he gives to the patient. He is really a gentleman.

Ha
Review №71

Dr. Qasem is a wonderful Dr. he has been our family ophthalmologist for the past 2yrs, and we cant even thank him enough. We informed him about a little 7yrs old Anbiyo who is blind, orphan and never had a vision to see due to measles and some genetic factors ?. Who lived in refugees camps in Jowhar, never had proper medical check ups due to long-lasting civil war that destroyed all the institutions in her country. He is very reliable, caring, the guardian Angel of Anbiyo who is able to see close things and hopefully with time will gradually have some of her sight back inshaAllah. We thank Allah first and foremost and Dr. Qasem who was the reason this little girl was able to come to Dubai and receive the surgeries that allowed her to see for the first time in her life. The smile in this princesss face is worthy. We are very happy with services we receive from all the staff at IMPERIAL HEALTHCARE INSTITUTE. Very professional and trustworthy.Thank youHabiba Mahamud

Um
Review №72

Imperial eye clinic is the best professional clinic I visited in Dubai.Thank you Dr Vinod for your professional care of my eyes. You made me happy and younger looking. I don’t believe I will not use glasses any more.Also thank you sister Minu And Dr . Mian FerrajMy best wishes and prayers for all of your health and happiness.

wi
Review №73

Dr. Gauba did my grave disease surgery and he gave me chance to live a normal life again. I recommend Dr. Gauba and trust him with any eye surgery and concern. My husband did the Supra Lasik and he had excellent results as well. I strongly and sincerely recommend Dr. Gauba

Sh
Review №74

Excellent center. Had Laser surgery done and everything was extremely professional and well done. Highly recommended

Ho
Review №75

There are pretty good doctors in this clinic but the assistants and nurses are pretty clueless, specially the receptionists and the people who take your appointment, I took an appointment with Dr. Vinod Gauba but they totally set me up with another Doctor saying Dr. Gauba is currently busy. to my astonishment I had to go with a forced situation, although the other Doctor was as professional but that was not what I agreed with them, after waiting for almost 2 hours and my objection they have arranged for me to see Dr. Gouba. For a hefty visitation fees that they charge at least they should provide you with some accurate appointment but they are oblivious to that. they charges are very high for appointments, they quoted me one price and when I got there they increased the amount. Not a Professional behavior.

as
Review №76

I went for my daughter appointment waited 50 mins but no sign of doctorWas very disappointed, staff they have no idea about doctors and no concern for clients, finally I left and decided not to visit this clinic again

Wy
Review №77

I was recommended by a friend to go and see Dr. Vinod Gauba. It was a great decision as he was able to give me various treatment options and advise me of the most suitable course of action for me. I ended up getting ICL and it has totally changed my life. The team were fantastic and professional. I would not hesitate to recommend them to anyone.

Je
Review №78

Outstanding Dr Vinod Gauba! A talented, brilliant surgeon - meticulous and very communicative. Full support of all staff. Highly recommended

Mi
Review №79

I have worn glasses for 30+ years and due to my high prescription laser surgery was not an option. A friend with a similar prescription mentioned Dr. Gauba and her amazing results with ICL and I decided to make an appointment. Today, minus glasses, lenses and squinting I have just read the lowest line of numbers on the opticians chart in total disbelief that there are not at least 2 sets of smaller numbers to follow!! My vision is better than 20/20, its totally amazing. The procedure was quick and pain free and was supported with extensive tests both before and after and excellent nursing care. Highly highly recommended, thanks to Dr. Gauba and his team.

TH
Review №80

Absolutely a fabulous team. I was nervous about the procedure but they explained everything thoroughly and the outcome exceeded my expectations.

Jo
Review №81

After reading reviews about the clinic and Dr. Gauba and his team I decided to get my eyes checked at Imperial Healthcare institute. I had precious saw 3 different places in Dubai which I never got a good feeling with or treatment. From the first contact with the reception I was impressed about the helpfulness and reassurance from Mr. Nebyou. He responded always immediately and tried his best to get me a suitable appointment. After my first visit and the first thorough examination that I ever received in Dubai I knew I was in safe hands. I had my cataract procedure done a month ago and they put a special lens in my lazy eye. I was nervous about the procedure but after I did my first eye I was totally relaxed to start with the second eye. The whole staff is very friendly and accommodating. They keep following up.My husband had yesterday his first eye done also due to cataract and he was also very happy with all the care.I want to thank Dr. Vinod and Dr. Ilias for their patience and their professional care. An extra thank is given to Mr. Nebyou who is the first person I encountered in my 12 years living in Dubai that is attendful in getting you all the information you need. Thank you all for the great care.

Xe
Review №82

Extremely satisfied with the services, professionalism and care.

Al
Review №83

Doubt it’s the same hospital in the UKReally Much lower standards

Sa
Review №84

Hey people, lovely experience with the staff and one of the best doctors( Dr Vinod Gauba ) i have ever met..seeing and experiencing is believing..very happy with the treatment..recommended 100%.

Bi
Review №85

Cheaters . We went there , paid for an appointment and other procedures. Then they told us that we actually need to come again and get an appointment with another doctor , who specializes in our case .

V
Review №86

Center for Clinical Excellence in the heart of Dubai Healthcare CityAward winning Eye Hospital with a Center for Sight, The Eyelid Clinic and it is the home of Supralasik: non-surgical vision correction

pa
Review №87

Overall a very good experience at Imperial and kudos to the management!

Fe
Review №88

Good doctor

Ah
Review №89

N7ce place

Fi
Review №90

Great people

Ne
Review №91

Any idea for the operation costs?

김영
Review №92

My wife is suddenly unwell, so she came to this hospital and has been undergoing treatment for more than 3 weeks. Doctors made it easy to understand in detail and treated carefully, so I am almost completely cured. This is a must-recommend to everyone in Dubai.

Information
14 Photos
92 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.imperialhealth.org/
  • Phone:+971 4 439 3737

Categories
  • Dermatologist
  • Hospital
  • Family practice physician
  • Lasik surgeon
  • Ophthalmologist
  • Pediatric ophthalmologist
  • Skin care clinic
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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