Terrible employee service. Especially Ibrahim who treats customers like he is the big boss. Do yourself a favor and dont visit this place

The worst exchange center I have ever visited. Customer service is very poor, especially Fair Janely was completely disrespectful, impatient and provided me with wrong information. They should definitely hire better staff. Never gonna use this center again.

Good Exchange Center. But worst employees. They are busy talking to each other or using phone and computer. Zero customer service. Especially the Filipino ladies customer service representatives. Need to wait for 30 minutes even befor they look at us. Avoid at any cost.

No one picks the call throughout the day whenever u try .

Nice place.. easy to negotiate good rates... Offers currency exchange and international funds transfers at really great really great rates... But there are also like 3 other money exchangers inside the mall so I would suggest checking with all of them to get the best rates, and inform them that youll be checking with the others and going with the one that offers the best rates... That tends to shorten the negotiation considerably... :)

The branch in ibn batutta show on webpage open I went there and got closed why you show open on you webpage

First time I have been there,it was very bad experience at this exchange. The Customer service was very poor, very rude as they were not responsible for their mistake.thanks to Du service center refund my money...

25-May-2019 : It was a very bad experience. The Customer service was poor, the person i talked was clearly saying that their customers are lining to them how would he believe me, as they were not able to solve my problem. hopefully the exchange will check my last 30 transactions and my loyalty to al-ghurair exchange - because diffidently not going back there any more. Other exchange centers are serving much better.

No 1 worst service

It was a very bad experience. The Customer service was poor, as they were not able to answer my questions. Ms. Veronica , who was not able to answer any of my questions and was disrespectful. Other exchange centers are much better.

Best Service by branch supervisor : (Mr. Quamaruzaman) excellent Service.........

Friendly staffs & Speedy Transfers. Cheers