Staff is very lazy . Taking 30 to 40 minutes to process the 1 transaction. I stand more than 1 hour in the line for my number.
This branch deserves a 5-star review. I have been sending money to my family thru them for a while now and ever since I never had any issues. The staffs are friendly and very accommodating. Recently, my EID was invalid as it was expired, and I’m in the process of getting a new EID, they took the liberty to still update my account with my passport just so I can still send money to my family. The customer service is just excellent. And just the latest event of my last visit, I just realized the following day that I lost my wallet. And I remembered that the last place I visited was Al Ansari- Al Ghadeer branch which is just a walking distance from my house. So I passed by to check if they have found a wallet. And they said they have it, they even said they tried to contact me but unfortunately my number isn’t working. I got my wallet back with everything still intact and knowing they also tried to contact me is amazing it shows great ethics in customer service. In conclusion, I salute all the staff for being honest and hardworking. You guys deserve a great review! Thank you so much! -Kiki
Big headache for opening wps account
The worst customer experience ever. Stayed there for 20 min as the person was slow and not knowledgeable. Even though I gave him a piece of paper with all the info he managed to put the name wrong. Had to come back after 1 hr as the receiver of the money was not able to get it. I was told with attitude that I was wrong. He needed a colleague to show him the mistake he had done and the damage he had caused. For such a simple task, such a waste of time and resources. Try and use online services or go to other places.
Never adhere to timings. As per Google its open now but actually its closed. Worst experience.
Worst Exchange Branch, one of the staff accidentally turned off the machine before getting the salary. In the end, we werent able to get the salary and it was debited on our salary account. Now, they had us running back and forth.
Very bad service, rude employees, the most worst exchange center I have ever visit
Good rates and excellent location and very friendly staff
Best Exchange company in UAE
Straightforward services! Good rate
Good service . Highly recommended.
Quick service
A respected crew Khaddowoouom especially Egyptian Lee Abdo is Almndger and Nasser followed people for a very respectable Ktheiaar and sophisticated dealings