My first and best experience with a courier service from Dubai to India. I was very afraid to send a courier from Dubai to India. However, due to some unfortunate circumstances, I didnt had any other choice. Initially I thought to go with ABC cargo. But there were a lot of negative reviews about them. After a lot of research and reviews, I got to know about these guys and even these guys had negative reviews, but considerably lower than others. So I had to dare and go ahead with them.Firstly, the courier guys that came to my home to pack the things were so polite. Kudos to those guys. I didnt had to do a thing. I just kept the things ready. They came, packed everything in boxes (they only brought the boxes as well), bubble wrapped sensitive items and sorted everything so perfectly in the boxes that items dont get damaged. And all of this was done with in 30 minutes. A total 5 star only for these guys. I wish I could mention their names, but I dont remember.I had to send the package from Dubai to Mumbai. They had various options with reasonable prices and I chose sea cargo option for which they mentioned that the package will reach destination in 25 to 30 days.They took the package on 3rd August 2021. Days passed and the date they gave was closing in. But nobody contacted about the package status and when I checked on the website for tracking, that too had very limited information. The status was still showing as package received and I got little concerned. So I contacted them through chat option in their website and the only information they were giving was clearance is done and dispatched and nothing else. I Couldnt understand whether they were talking about clearance in Dubai or India and they were repeating the same thing no matter which question I asked. I got more worried and planned to call them the next day as it was too late in the night. Only 1 star for their website tracking status and customer care service.But to my surprise, my family got a call in India yesterday (26th August, 2021) that the package will be delivered today. Everything was received as packed (Total 3 boxes). Only thing was that one package got little damaged. (Looks like it fell in some watery area and the clothes inside got dirty). 3.5 star for their shipment handling.Overall, an amazing experience with these guys and will definitely try again.My suggestion to DR Cargo team:1. Update proper status on website tracker2. Inform customer service to give proper and clear information.3. Improve shipment handling.

I send via Air cargo. These person guarantee me the item will receive within 14 days. But I got the item within 9 days. None of the item is damaged and got my all stuff safely. Thanks to DR cargo. And this is my first courier from dubai.

I lack words to describe how bad this joke of a company is at doing what they are supposed to.Overall -10 on a 0 to 10 scale!

They give 2 month delivery time. But I received 28 days

Their approach was very good and they detailed us everything

Worst experience while asking them to track the shipment

Very happy with your service.Received all my items safely.Thankyou so much.

Nice