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Eros Group
Dubai, United Arab Emirates
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Comments
Mo
Review №1

Very trash company it’s better not to deal with them, bought hitachi fridge and give them for repair, they charge 700/-Dhs but it’s the same problem. Looks like they don’t know there job and when you look for the manager the staff is acting as manager as he own the company. Very bad customer service ohhh no

Ab
Review №2

Worst experience for warranty claim and maintiance .. the smallest local workshop in UAE will do a better job and communicate better with their customers.I called them explaining that my Hitachi fridge is not cooling and the its super noisy, so obviously there is an issues with the compressor which is still under warranty.After chasing them for two days, they came and surprisingly they told me the issue is with compressor and we cant take it today because our truck is full !! so me calling and explaining the issue is actually useless...The story doesnt end here ... Ive received zero call after collection to explain the cost and the actual issue .. even though I called them 3 times in three different days to understand the cost and the issue, they confirmed that someone will call me within an hour .. and obviously no-one has called or followed up.They repaired the machine and called me saying it will cost that much and we will deliver it tomorrow !!So basically ... In direct way of forcing me to pay whatever they asked for ...Never Ever Again ...

ia
Review №3

Delayed salary, no accountability from the person who made the mistake. Blame other people.

3D
Review №4

Very nice office building, fully professional

Ry
Review №5

Very bad experience. I ordered the correct item, they delivered the wrong item, and they said its correct after showing all the proof. Till now, I am waiting for their reply.

Ma
Review №6

Great complex, friendly security

Bo
Review №7

One of the best distributors in the uae with an office to match. Its always a pleasant experience visiting their office all the way from the ground floor reception to the warm welcome you get when you enter the offices .Needs some work to improve the interiors.

Im
Review №8

Nice reception n Nice office

ya
Review №9

Eros House, Al Barsha 1. ... Eros Group distributes, retails and services a portfolio of world renowned brands, in the United Arab Emirates (UAE)

Mu
Review №10

Eros has very poor after sales service with zero responsibility and support, be careful when purchasing anything from them specially the TCL TV.Eros takes no responsibility on software updates.Disappointing

Ki
Review №11

Beautifully built office building.Great architecture.

ka
Review №12

I buy one laptop from Eros burjuman store when I buy eat and I found a problem with the laptop its so hot and he dont want to format for me i bring back to them until now no answer i was send a lot of emails and even I call a eros group number no answer I dont want to keep going every single minut to burjuman even the staff they are not answering my questions just ok no problem dont worry I dont understand I Give my money even the laptop I bring back to them to fix it nothing until now so please if you will not bring back my laptop in a good condition return my money back I really regret for choosing ErosSo please thanks .

nu
Review №13

Wrong destination

Al
Review №14

Very bad customer serviceI bought hitachi refrigerator and I received it defective and it has been two weeks and they promised me for replacement unit and nothing happened

Mo
Review №15

Bad experience

Wy
Review №16

Amazing and friendly Filipina receptionist and HR staff.

Fa
Review №17

Most horrible experience. They delayed my properties handover due to the weak management of my project. Also, the billed me and collected money for items that were not installed yet. Moreover, didn’t honor my contract as the item specified are out of stock. Finally, when they installed the AC on all my 4 construction projects, they caused structural damages to my properties.

sy
Review №18

Great Place to Work with Great leaders

Ri
Review №19

Can i come and submit my cv ?

Ah
Review №20

Best work place ever

Kh
Review №21

One of the worst Maintenance companies

If
Review №22

Samsung, Hitachi, TCL, Lennox, Midea authorized dealers

Ut
Review №23

I respect this group, vibrant, innovative and growth oriented

Ri
Review №24

Great place to work 👍

A
Review №25

Terrible service. Will not use this company again.

At
Review №26

Good atmosphere

Ja
Review №27

New Area

Ak
Review №28

Truly great place to work

Mi
Review №29

Eros house corporate office

Pa
Review №30

A Great place to work

IS
Review №31

Waste of time to go here for an interview

ra
Review №32

Lucky that working here

Vi
Review №33

Best place for job

KH
Review №34

Poor service & poor quality

NF
Review №35

Waste of time to go here for an interview

Ab
Review №36

Horrible. Never again.

ut
Review №37

Love the vibes

Ah
Review №38

Nice place .. love it

Di
Review №39

Eros Electricals Head office.

Ra
Review №40

Best office

Za
Review №41

Good Company

Ma
Review №42

HR are very professional.

sa
Review №43

Good brands

An
Review №44

Good

Ab
Review №45

Good

Ka
Review №46

My office

An
Review №47

Liked it

ji
Review №48

Friendly people

Ma
Review №49

Head office for Eros

Al
Review №50

I bear witness that there is no god but Allah and I bear witness that Muhammad is the Messenger of Allah

Information
13 Photos
50 Comments
3.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.erosgroup.ae/
  • Phone:+971 4 209 8888

Categories
  • Corporate office
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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