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Jollibee Al Satwa
Dubai, United Arab Emirates
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Ju
Review №1

The chicken is raw, the fries is so cold, and i complaint about the fries and they just reheat it. They dont have gravy and they gave us ketchup and hot sauce for options?

Lh
Review №2

Jollibee satwa spaghetti and macorani soup are both overcooked.

UA
Review №3

💚Ordered mega meal from jollibee .💚It includes 9pcs chicken. , 2 spaghetti , 2 burgers , 2 beef steak with rice , gravy and 1litee of soft drinks💚Crispy fried chicken💚 good quality💚highly recommended💚Good taste💚Overall good

iu
Review №4

For a fast food consistency is always kept and thats Jollibee is at top. The chicken strips with garlic mayo are amazing.

Ma
Review №5

I love jollibee, the most delicious chicken Ive ever tasted. The place and the crew were lovely and good. They are very welcoming and the place was great. Jollibee in Satwa

ma
Review №6

Just sharing, my experience maybe a week a go posted an zomato dine review on how the service of this chain is luckily after a day someone called me in the customer service.. but surprisingly the one who called is like sleepy, no life and and no resolution given to the awful experience we have on the branch... the one who called is not even happy to assist my concern... 😏

Lo
Review №7

This place takes a proper renovation, walls are dirty and chairs are filthy.Waited for my order for 35 minutes and if you will not ask them theyll not served your food. Its so tiring getting up and down waiting for your order.Chickenjoy, Jolly spaghetti and mashed potato was my favorites here.Hopefully, they will fixed their store and apply social distancing and proper sanitizing on their tables too.

Vi
Review №8

Nice food in jollibee but its already cold,,

B
Review №9

Photos that should speak for themselves!And they did nothing!Take note this is not the first time this happened. Worst ever!

Kr
Review №10

Feels like home but the spicy chicken is way too hot.

Ro
Review №11

Very poor when it comes for preparing order, yesterday night I was in there , almost 30mins before they prepair my order, Bec most of the staff only telling stories to each other even the supervisor,

Da
Review №12

Are you craving for crunchy chicken joy, spagetti and others? This branch in Satwa is good place to have your meal. Foods serves hot and fresh. The issue you might have is the parking area.

ju
Review №13

Its good but noth8ng special ny way worth trying it cuz the time i went to this resturant its was late so i dont have other choice so i buy from them ny way it was nice

Ge
Review №14

Still, the best Filipino fast food chain in the world.

te
Review №15

I love the food. But sometimes the chicken is small ehehe

Je
Review №16

Poor customer service, super slow and disorganized..You cannot choose parts of chicken, and even if you are willing to wait for longerrrrrrr time to get your favorite part of the chicken they will still give you other parts!! The tables are dirty in Satwa branch, not clean at all, the staff will just clear the table and not even wiping out with cloth and sanitizer! When we ordered chicken, there were no gravy. The chicken are too small especially the leg part..lots of disappointment from Satwa and Burjuman branch.. will never order and eat here again! It’s better to eat in ‘K’ and ‘MB’.

Je
Review №17

It feels like home. Nice service although they really need to add more cashier for a smooth flow. Been going back here a lot of times while staying in Dubai.

Ta
Review №18

Great food! Service is usually slow during the morning

Ma
Review №19

Very flavorful crispy fried chicken i ever had! I would recommend it to all. Must try!!

as
Review №20

Its same like different but same like KFC or taaza

Mu
Review №21

Its good experience but whencu can go its mostly busy even takeout need wait more 😊😉

ma
Review №22

I can spend the same amount in hardees and can get a bigger burger.taste is ok but very small burger

Ro
Review №23

Very slow customer service. We ordered and we were told to wait for 10 minutes for the chicken. After 30 minutes and lots of follow up, we were still standing there. We said that we just would like to cancel because we were standing for a long time. One of the staff said food is ready. Then then the other staff said that they will just cancelling because we wanted to. The manager just looked at us without any gesture to solve the issue. Even though we were very hungry, we lost appetite because of their attitude. The manager could have solved it quickly. Maybe we will not be frustrated if at least they offered a small apology for the delay but feels like it is our loss. Terrible experience, dont want to come back there anymore.

Us
Review №24

Your All Staffs behavior is bad 👎🏻Just Miss Pojaa Is Your Very Good Staff member.She always gave The Respect To All Customers Or Delivery Boys😍

Ze
Review №25

The staff name Anna she use abuse word and srijana also sport him .. your staff behaviour is not good you should tech to give respect the guest she said report anyone she dont care .....

mu
Review №26

Quick and good offer to us amazing food.

Wa
Review №27

The staff here does not work carefully nor does it get food on time..

Je
Review №28

Very good service, 👍

AH
Review №29

Not answer the phone ... baaaad

Aa
Review №30

My favourite ❤restorent

Ch
Review №31

As per the indian lady cashier there is no chicken tight part available.. then we insist and she told us it will takes 30 mins, however after we paid it takes only 5 mins to complete our orders. We still recommending kabayan cashier.

Ne
Review №32

Needs reorganization! Awful queuing here!

Ri
Review №33

Every time I visit the counter is always 1 and the service is very slow…lack of staff

Ca
Review №34

Amazing food, reminds me of home.

An
Review №35

Ur food is very deliciousBut ur staff service is very badly ur Dubai mall and al satwa branches staff very badly behave special riders

Ab
Review №36

Lovely food

Jr
Review №37

Satisfied with the taste, feels like home every time I have chick & joy on my table. Unfortunately if you buy coke float even you ask for less ice, theyll give you 50% coke float 50 % ice cube tried it many times. And the Jollibee chicken slice is too small compare to other fast food not even close.

Mu
Review №38

Very bad service satwa jolibee after 25 mins they inform me my order is cancelled from them as they didnt have briyani rice.i always order from jolibee. Even the manger didnt call me very bad service I will never order them . I will never eat jolibee even tell my friends nt to order.my order number was 389. They lie to delivroo they call me. I made an order from delivery. Pathetic service shame on jolibee as a big brand disappointed me as I have to sleep hungry

ch
Review №39

Grab a bite with our famous Filipino Fastfood.... Super love their chicken and gravy❤❤❤🍗🍗🍗

Na
Review №40

Cravings satisfied.... love ko to... 😂😂🤣🥰😘😍

Mo
Review №41

The kids and Moms as well had enjoyed the birthday party. It was not boring..fooda are good and games are kid friendly.. Well done Jollibee..at home tlga kami dito ❤❤❤

Aw
Review №42

This Restaurant wait long time my experience is very bad

Gr
Review №43

I love to come everyday and eat jollibee chicken joy. This place is very near where i live.

Ha
Review №44

Good but crowded

Pe
Review №45

They always bring order incomplete specially take aways

In
Review №46

A lot to improve if they are to meet the standards of Jollibee. Quite simply not up to the mark in comparison with the one we have in Burjuman.

Ja
Review №47

I guess this burger was only re heat in micro wave,, the cashier told me it will take 13 mins for my spicy chicken burger which is the regular waiting time for this but luckilly after 5 mins my burger was ready,, so as expected the bur ger was not that fresh and my fries still nowhere to find. Aug 6, 2: 49 pm

I
Review №48

This is the 2nd time i feel upset in this branch, 1st i order online a month ago like 12pm and i ate at 5pm...when i eat theyre gravy sauce its spoiled already and when i call the store they dont have any response! and today 11:22pm i ordered 2pc Sp Cjoy upgraded french fries to chilli fries..but when u reached at home,theres no chilli french fries!! So upset😏😤

Ju
Review №49

Chicken and sphagetti are very tasty

Ha
Review №50

Delicious fppd for a quick bite

Ra
Review №51

Customer service was the worst. Called to lodge a complain and the lady who answered my phone sounds like she doesnt have a training at all.

Mo
Review №52

Best fried chicken. The Philippines KFC.

Ad
Review №53

Jollibee u guys I can trust always thanks for the midnight food serviceThanks

Lo
Review №54

Rani Hospital beFor right side

Ra
Review №55

To kuch time taken for food

Je
Review №56

I do love Jollibee but your delivery is very poor im waiting for 1 & 1/2 hrs. to recieve my order in 10 mins. away from my location.

Ar
Review №57

Staff have rude behavior with riders, Costumer service is v.slow,This outlet needs more staff whose can work as a expo for delivery.

El
Review №58

So yummy last night love it

Ja
Review №59

The staff was friendly..i would like to come back and order again...thank you so much

JE
Review №60

Good and fast service

Na
Review №61

5 Stars 🌟

Gu
Review №62

Fried chicken with good price. Their ice cream (Sunday) is worth the money.

us
Review №63

Its better than any others papouler brands

Pr
Review №64

Good hygiene than other jollibee in UAE, well mannered staffs. Waiting time is around 7 mins at peak hours

mi
Review №65

Its jollibee, what can I say? Best chicken out there.

Na
Review №66

Make sure you have enough time coz it seems conjusted , specially on weekends.

Go
Review №67

There was No Chicken Gravy

mu
Review №68

Fa
Review №69

Up to mark Spicy Fried ChickenMore to do with customer service & Sauces

Ng
Review №70

I love jollibee but why like this ? 🥺😣

kh
Review №71

Tisted food pl

bl
Review №72

Bad customer service and customer experience

Wa
Review №73

Very very poor stuff..I am not again coming this jollibee..

Ju
Review №74

One of filipinos favourite fastfood. A very accessible next to burjuman metro station.

fa
Review №75

Miss poja is not good

Fa
Review №76

I ordered 3 boxes of chicken but no leg at all...Very bad quality of the food I ordered online.i will not suggest this shop at all.

مغ
Review №77

Good service

fr
Review №78

Awesome place

Er
Review №79

Love ko to...😉♥️

Sh
Review №80

Good 👍

Ab
Review №81

Very good food ❤❤

Sa
Review №82

Love their food.

Sh
Review №83

Cravings satisfied

sm
Review №84

Love the food and service. Cheerful staff who are always busy but very fast. There us ample seating upstairs and the place is always busy. Great for quick and budget food.

Hy
Review №85

Is expinsive but test is ok

Ge
Review №86

The portion of the chicken is not a chicken joy that we expect.. very tiny. Not a happy experience ! Plus the honesty of the crew! My pineapple juice is only Half in my glass with almost cube ice on it..lil thing.. but very disappointed! Smh

Jh
Review №87

Love it..

Fa
Review №88

Very nice

Ha
Review №89

Despite its crowded location, they maintain the cleanliness of their store. Chairs and tables are always clean.Food is all the same with every other Jollibee outlets here in UAE.A nice place to enjoy Jollibee Chicken Joy 😀

De
Review №90

Food is always good!! The only reason why I gave 4 stars is because this branch is always crowded!! Not a one time that the line is short. This in general means that the business is doing great however, it lessens the excellent experience as the waiting time increases. If they could do something about that, 👍🏼👍🏼👍🏼

ka
Review №91

Amazing, one of my favourites

Mu
Review №92

Not perfusional

Ma
Review №93

Its a good place to eat fried chicken along with some other good add-on

Mh
Review №94

The staff was so nice, very approachable even though they are very busy!Food was great! Keep it up :)

Gi
Review №95

Jollibee breakfast hotdog and rice,pancake sandwich with bacon an egg,rice and chicken, hotchocolate and coffee 😍yummy burrp busog breakfast for us 😋😋

As
Review №96

It was nice the staff was helpful

Mi
Review №97

Jollibee Located in Satwa has paid parking Located near it

Ma
Review №98

Chickenjoy

Je
Review №99

I always love Jollibee since I was a kid and this is the first Jollibee I went here in Dubai. Staffs are very friendly and foods are great. Hopefully more varieties of foods that is the same as what we have in the Philippines.

Pi
Review №100

Staff and managers are kind and nice to the costumer.. everytime i eat on this restaurant i feel very important.. today i buy my favorite 2pcs chicken joy and spagetti for take away..😍😍

Information
100 Photos
100 Comments
3.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.jollibeeuae.com/
  • Phone:+971 600 587000

Categories
  • Chicken restaurant
  • Fast food restaurant
  • Hamburger restaurant
Working hours
  • Monday:7AM–4AM
  • Tuesday:7AM–4AM
  • Wednesday:7AM–4AM
  • Thursday:7AM–4AM
  • Friday:7AM–4AM
  • Saturday:7AM–4AM
  • Sunday:7AM–4AM
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