BE CAREFUL AND DON T RENT FROM QUICKLEASE!! This car rental company scams all their customers!!!! You won’t get back your deposit, and most likely they will charge you extra on your cc, hoping you won’t notice.I returned back my car after 1 week, they agree that they were no damage and that I will get back my deposit after 1 month.On my next credit card billing I see that non only they didn’t give me back my deposit, they charged me an extra 750$ !!! When I called them to get an explanation they said that they realized after I gave them back the car that the inside smell cigarettes and that there was other damages they didn’t see when they did their check. They told me that if I wasn’t happy I could go to the police, they knew that I lived in the US and obviously I won’t be able to make a case against them from abroad.When I brought back the car, a few other customers were in the agency as well, all of them came to complain about deposit not received back and extra charges on their credit card. Now I understand why.

Terrible customer service. Arrange for a car to be delivered to my villa for 8pm. Never turned up. We sent a whatsapp to the guy requesting clarification the car would be delivered at 7pm. He read the message and turned his phone off. Disgraceful. The fact that they only respond to positive reviews says alot about the company.

This company stole my money. I returned the car I was renting from them for over 1 year and now 4 months after I gave the car back they still have not returned my deposit!!!! I called them repeatedly and they keep stalling. I will go to the police.

Extremely bad service specially when you return the car, they just want to deduct money! Till when car rental agencies will keep doing such acts, not recommended at all.

The worst car rental company in dubai no doubt. I reported them to consumer rights and took necessary actions against them, and i recommend that everyone does the same so we can stop such companies from ripping of money from people who were in need of a car for a short period of time.

They dont deserve even half star. The worst car rental office in dubai they will suck your credit card without your approval or notification and they will deduct from your deposit once you return the car back. They will never inform you with the following :1- If you took any fine, as they will deduct it from your card and deduct 50 dirham more for each fine.. for what 50 dirham ?2- They will calculate the 31 days / month as 30 days and charge you One more day.3-They will not inform you with the date of handing over the car and once you return it back you will surprise with the scam.Moreover they dont respect the customers.I dont recommend quick lease at all, deal with them and you will be the only loser.Really If I have a time I will call the police for them.

2 times I placed the inquiry and left my email to come back to me and I have never heard of them.. very unprofessional and never coming back again

The worst customer service/rental car company. My car needs service (pic attached) and I have informed Quick lease three weeks ago. They asked me to contact the operation team, which I did several times, but none of them came to do the service. Today, the battery died and I cant even drive my car to work. The guy in charge of the operation team was sleeping and it took me an hour to get hold of me. He informed me that the team starts working at 10:30am and he will see when he will able to change the battery but cant do the service today!

Very Dishonest practices, beware. After repeatedly asking for clarification on unexplained invoices, I returned my rental after over a year. Still my credit card got charged for an amount way above what they claimed, all of this while they still hold my deposit. The unprofessional customer service is unreachable via all the emails they claim to be contactable at. This is going to the Police.

They not even deserve one star if it possible i will give them zero , worst customer service ever

The worst car rental company in Dubai.Do not return calls or emails. I have been trying to return the car for 3 weeks. I have had no contact from anyone except the automated email for contact renewal.Very unprofessional stay away!!Update : after numerous unanswered calls and emails when I am trying to return the car I have now been charged for another months rental. Even after i have given them 3 weeks notice I will be returning the car.This company is an absolute scam. Stay away at all costs.

QUICKLEASE CAR RENTALS team is awesome. The customer service was great. I rented a fuel efficient car was amazed at the mileage rate that I received. The vehicle was very clean. The manager was very helpful in providing a car that he thought would fit my needs.

I called in today, hoping to get a car as the other car rental canceled my booking due their previous customer has car accident. The staff at quicklease car rentals has been excellent. They explained to me and guide me through their cars which suit my purpose. The price is fair and competitive. On average I would rent a car a couple of times a month due to work commitment. I am sure I will come back again next time. Keep up the good work.

Cannot find any fault with the service of these guys. Actually their behavior was very excellent. I rented a car from them for a weekly trip and the team was fabulous and efficient. After the trip they also drove us safely to the airport!

Only name is quick lease rest all Slow as sloth Car stinks bad! they need to maintain hygiene!

The rental experience was pleasant. The car was delivered at the location on time. Received a different car from the one booked. Nevertheless, The car was in decent condition. Price was quite reasonable. Received the deposit refund after a month of returning the car.

Horrible service , I spoke on chat and phone to rent a car I was asked to provide the documents and details on WhatsApp I did. Upon reaching the shop to pick care up he goes no confirmation u should get an email! How should I know that I sent u the details u needed more info message me or call me! Really disappointing service

The worst experience ever!!! Their customer service is the worst! They charge me 50aed for dropping off the car, but asked for 150aed for pickup, where is the sence in that?! So I drove it to drop it off but the location they sent wasn’t accurate and I was rounding in Al Barsha for half an hour. At the end they were searching for the smallest things “damage” to charge me extra. They found a scratch inside the tire, how would I do that?! And of course I didn’t checked inside the tire when they dropped me the car in the first place. Overall awful experience and so much stress

Great communication through phone and email. They take all the hassle out of any insurance related issues very smoothly. Their staff are very helpful and customer friendly, polite and punctual as well they value your money! Thank you QUICKLEASE.

Very rude and unprofessional staff.Prices and cars in stock on the website have nothing to do to with the reality when speaking to sales team.I had a voucher from my work that entitled me to a 45% discount for a rental.They refused to redeem, saying this is for special cars and the best they can do is minus 30 dirhams.When i asked what about this voucher they didnt answer.When i asked who i am speaking to, the person gave me a first name (Godwin) and blocked me.

Don’t rent a car from them. Worst company with the worst customer service and experience ever.Zero sense of communication and understanding the costumer needs. One person respond your phone call, another person text you on WhatsApp, and another one deliver the car and another person at the counter in their shop, and all these people do not communicate with each other and you have to share the details 3 or 4 times and keep on repeating. I booked my car 4 days before and at the last moment, only one hour before the agreed delivery time they sent me WhatsApp that the car is not available and they didn’t provide any alternative. They ruined all my plans, and when I called the call center the person behind the phone had no idea what’s happening.

Very bad customer service and rude sales assistance! I wouldnt suggest anybody deal with this company, they will overcharge you and make out stories to delay and cut some amount from the payment! Worst company every experienced!

The most enjoyable experience dealing with these people. They always handled very well as I use their service to travel to and from work. They never disappoint me and reach on time. Actually their service is very good and they are all professionals.

Fortunately, we were happy with our vehicle on our latest rental. They are very cooperative and polite. We are regular customers of this rental company and have rented from them on several occasions and they have never disappointed us. recommend to all!

They are a scam company always want to charge you extra without even informing you. They will give you the car you didnt request and stop taking calls. There are much more better companies in the market do not take any deal with these guys. They are organized crime from first deal until the return of the car.

Most terrible company I ever rent car… never recommend for people…. Terrible service closing phone because not accept that bring dirty car and showing pictures try explain it’s clean… not keep words just try get more money…. All stuff don’t understand how respect people.

Awful customer service. Really bad company. They are very arrogant and disrespectful, made sure absolutely no one ever goes to this place. Please do NOT rent a car from there, they are scammers and a terrible service.

One of the most customer friendly Rent a car companies one can find in entire Dubai.. Unlike most of the other rent a car companies, Quick Lease has a 7 days working counters and have a very flexible options with very competitive prices, as less as starting AED 55 per day with no hidden clause (like minimum 3 days or 5 days rental to get competitive prices).... The company has no compromise on passenger safety as every car is cleaned and sanitized right before the delivery... Highly recommend if you are after value for money... 👌👍

Read a few bad reviews and made me a little nervous renting from Quiclease. I had a great experience. Super quick process and easy to get our vehicle. The stuff was very professional and friendly. Would definitely rent from Quicklease again.

Most unethical irresponsible poor service company I ever dealt with since I arrived to UAE! After they reserved for us a car few days back, they never delivered the car! Kept following up from 5.30pm until 8pm and all I got is that “we don’t have the car I cannot give you the car…” of course couldn’t find an alternative at night and our business plan for the next day was trashed….Not a manager or responsible person to talk to… very frustrating!

So far so good , stay tuned for the conclusion(Skip the intro for my experience and advice)Intro: Many of the bad reviews that Ive seen in my opinion are exaggerated. It is never easy dealing with a car rental company, just as its not easy to be a car rental company! If you break the law ,you cant say: I didnt meant to break it ! I didnt know this law even exists !Bottom line, before you rent a car, do your research, know your rights and your obligations. end of IntroQUICKLEASE adds will pop up as soon as you search for a rental in Dubai or UAE. I communicated with them via WhatsApp, they where professional and responded quickly, gave me a great monthly deal, and brought the car to my office building , a brand new car ! I sent them all the paperwork through WhatsApp, and it only took 10 minutes to finish the formalities.My first advise is this : when you pick up a rental, take a 360 video of the car inside and out , while doing so , say the name of the company , the date , the duration of the contract , if you notice any scratches, show them to the employee, have them on video , check the tank , ask if there are any special restrictions or rules that you might not know of in Dubai , ask about salik charges and how will they update you about them , ask about when the deposit will be returned after you give them the car back , and have all that on Video !The first thing I noticed , is that the Fuel tank is empty, I have not discussed this matter with them , so I informed the employee that I will give them the car back with an empty fuel tank just as I received it , I also informed the guy who I was whatsaaping , and he said the Mr. Maroof ( The boss) is the one to be informed . So I asked for his number and informed him . He was so polite and regretful about it , and he immediately apologized for the inconvenience, and promised to compensate me.The next day , I heard a squeaking noise coming from the breaks ,I informed them , and they immediately replaced the care with an identical new one ! with another empty tank :)Once again, the boss told me to send him the receipt when I fill up and he will compensate me ( The one I returned I had filled up ! )I am not upset about this , sometimes when things are busy and they are renting out tens of cars everyday it gets hectic. As long they are willing to cooperate and they have good intentions, all is well.Final advice, download the official RTA app and check your car weekly for any traffic tickets , call them to check for you any Salik charges , so that you can pay them without late payment penalties. How do I know all of this ? By asking people who have the experience ! Always ask for advice from anyone you know.Stay tuned for when I return the car review, if all goes well, and I get my deposit back within a reasonable time frame , I will change the rating to 5 stars.The only reason I didnt give them 5 now is the fuel tank issue .Stay tuned !

The worst company ever in UAE. They are very fast to take your money and very slow to give your right. I returned the car at 24 of June and they said 30 days i will get my deposit and till now 27 of July i didnt get. And the customer service team and accounts are impolite and very rude.

Worst car rental Ive dealt with so far. daily rates are attractive but lots of weird extra charges even before you return the car. when you find out, their explanation is system error, sorry for the inconvenience, We will refund the money once you return the car. After I have returned the car flawless, I had to wait a month to get half of my deposit and overcharge and waiting to get the issue settled.

Worst ever dont rent from them they will steal your money and will never answer back since two month i didnt get my money back

Ive lost 1,000, pounds so be careful. If anyone needs proof, please comment. I am giving proof. Please dont buy anythings

Cusomer service is very bad(he will say bad words to you) if you disagree with the charges.. and they will charge you more.. i paid 6252 for 1mont.. i recommend to look to somewhere else

Best service from the team in counter, Each and everything was explained to me while renting the car, including the exact time of security deposit and excess amount in case of any accident and about the full insurance also. Which I took it and dont regret at all, as it lets me drive with a safety shield.The agent in front desk named Rohit clearly told me the refund would be processed 30 days from their side, which is fair enough as I received the deposit in 34 days as it took 4 days from my bank as its international card. Also I was new Dubai I didnt know how to put parking or about any fines. I got 2 fines also got the proof of fine was given to me during returning the car. So fair enough, as I thought first it was some hidden charges but when I asked for proof quick lease team gave it to me and explained it.Would rent again when I m back in Dubai . Thank you

They charge you for salik fines when they should have a full account, not drivers fault they didnt top up. They also lock your car if 2day late paying so you are stranded . No calls no follow up just click and block your car. Very bad customer service

The vehicle was in brand new condition and delivered to my door when most of the businesses were not providing any service. They made sure that I was satisfied and my Security Deposit was returned on time which is much appreciated in these difficult times.

We booked a car with QUICKLEASE CAR RENTALS. Prices were cheap and cars were brand new. We rented Hyundai creta. I compared the prices with other companies, I find them cheap in price and service was also good.

Regret choosing this company!They always charge random stuff without your authorization or at least a warning.They take forever to give your deposit back.The cars are in a very poor condition and then they want you to pay for the repairs.I even had to deal with the pick up, they were 3 hours late.Overall a very bad experience!**UPDATE**Returned the car May 30th, it’s July 9th and haven’t got back my deposit yet.** UPDATE**31st August, 2021Been in contact with Roy (Accounts), he stopped replying for weeks and apparently we went on an emergency leave and none cant do his job.I also got in contact with Ahmed (Legal), attaching screenshots of his clueless idea of how to manage a client situation.Last person Im in contact with Amish (Accounts) he said he will update me and hes just avoiding my messages and calls.NO DEPOSIT BACK YET!

Due to the Covid 19 situation I was offered a discount of complete one month which has helped me through difficult times. I would always suggest them as Rental Cars has been very supportive by their gesture. I would be renting from them as long as I am in Dubai.

DO NOT USE THIS COMPANY!!!! I was promised to collect the car at a certain time and that the car will be ready. When I went to the desk to collect it at Al barsha where their office is I was not even greeted and I was treated like some kind of inconvenience by the person who was at the front desk. Then I was informed the car wasn’t cleaned yet and won’t be ready by the time I was promised and I still need to wait (only after I paid) Instead of apologizing and trying to fix the situation the guy walked back and scolded the one who promised me this timing. ZERO CUSTOMER SERVICE SKILLS! I regret that I’d already paid or I would have left

LiarsI booked with them car sUppose to drop it off morning , after long time of ignorance of my messagesBut till late night they don’t answer my massages and callsliars, dont trust them ever.

What a bunch of theives , i do not recommend at all service is so bad plus they will charge u extra out of nowhere , they play it to not give u back the deposit, i wanted to return the car so they told me that there was a glitch in the system and 9 month ago till todays date there was salik that wasnt paid , what a rip off

It was a great experience starting from the booking process which was simple and easy via phone call and WhatsApp. When they came to collect the car they make a discount of 100 AED. Really very appreciated service. Thank you Quicklease.

WORST RENT A CAR EVER! Please read full!Got reply on 20 September 2021 after almost 6 months aprox. An absolute lie from the owner. He knows who I am clearly. Even I have received a call from their representative. Don’t ever use this rent a car. There are so many other good options in Dubai.New Updates:I have finally received my deposit after false deduction from Quick lease. As mentioned below I had received a call from Mr. Zubair who assured me that only one day pending rent will be deducted but they deducted extra 129AED. Mr. Zubair told also me that when he was on the leaves everything was messed up and now he will look after these issues.I will request all the people to avoid using this fraudulent rent a car with zero integrity.Updates on my below review 24 March 2021:I had received a call from Mr. Rehan that he will go to legal concerns and will complain about me. Then I received a call from Mr. Zubair who was apologizing a lot for my worst experience and he assured me that I will receive my refund without any false deduction in a day but still I am waiting for it. I am not sure when they will refund my deposit although it’s almost 37 days after I returned there car.Last Review on 22 March 2021:It was the worst experience with Quick lease. Their staff is a complete fraud. I have used their 2 cars and they tried their best to deduct wrong amount every time. Mr. Rehan is the branch manager who is absolutely a liar and unprofessional person. They don’t know customer dealing.It’s been 35 days and I have not received my refund of security deposit yet although it is clearly mentioned in a contract that it will be refund. Upon asking the breakup of my refund amount from accounts department I came to know that they are deducting 50AED for removing the quick lease sticker from the car. I haven’t removed it in-fact their own staff did it.Every time I went to their al Barsha branch you can see people shouting on them. They are making foul specially to the girls which I had seen many times.NOTE: QUICK LEASE AND SPEEDY DRIVE BELONGS TO SAME OWNER SO PLEASE AVOID THEM BOTH.

Not good at all. After 1 month still they haven’t returned 1000 deposit! They don’t answer the text or emailDon’t recommend at all

The worst car rental company i have ever seen..They dont return calls nor emails.. and they have several department which are not interconnected and you have to follow up million times for refund.They are scam company and not recommendable.

Poor customer service. Once they have your money, they dont treat you well. Workers dont care, manager doesnt care. Very bad service. Go somewhere else for your business

The worst service and experience with themThey are not professional at allPlus the price it’s different from the website and what they tell you on the phone it is hier a lot

TO YOUR RESPONSE: We were told changing the windscreen was going to cost 2000, so you are incorrect by saying you helped us by covering 1000. Also, please send me a photo of the chip as requested. And you told us we had insurance but conveniently left out that windshield protection wasnt included.Ok so we rented a Peugeot 2008 at the beginning of the year. We needed a car for the 6 months we were in Dubai. Quicklease seemed like a good option but we were slightly concerned by several reviews claiming it was a scam operation. But the price was good so we felt if we did everything by the book there would be no issues, especially being in Dubai where laws are quite strict and we didn’t think actual scams could exist. We rented the car and were told insurance is included. However it turns out windshield protection cover isn’t (we were never told this and would have of course taken it as that is always the biggest risk). At the time of taking the car they were very relaxed with identifying ‘the marks’. We filmed the car ourselves just in case.So we returned the car after 6 months in perfect condition. Knowing the risks we looked after the car so carefully. This is when it got crazy. They literally scanned the car with a microscope and marked down every tiny little spec. We watched the video and most of them were on there before. But that’s all irrelevant. They got us with the windscreen. There was a tiny dot on it, literally miniscule - I wish you could see what I mean, like nothing. I would post a photo but sadly we didn’t take one, (at the time they took one and said they would send it to us but we haven’t received anything of course). They used that to say the windshield needed to be changed and we had to pay for it. If we wanted to claim insurance we would need to get a police report (this is apparently normal in dubai). We were flying in a few hours so we couldnt go to the police. The whole thing was ridiculous, they aren’t going to change the windscreen 10000% but I ended up paying 2000 Dirhams. Unbelievable. You had to be there because you can see it play out in context. It’s done very skilfully to put you in a corner. They were looking for anything to get us. All the reviews you read about this company being a scam and their approach to cheating you are true. It’s done in that legal misinformation grey zone where you get caught out by the fine print. Maybe that’s why they get away with it; you are left with a sort of ‘what could we have done’ feeling. We wouldn’t have paid but we were flying out and were nervous of them saying we owe money which is quite serious in Dubai - we didn’t want issues at the airport . I’m working towards a full investigation when I have time. Already contacted my lawyer and will file a report to the commerce department in Dubai. The bulk of their money is made from this approach - clearly many people affected by this as per the other reviews. The 5 star reviews are clearly fake. This is a very dishonest, immoral operation. It will come around for all of them, Karma can be a b****.

Since there is no zero star option so giving 1 star, even that they dont deserve. Be careful they will hold your security deposit money and will make you run pillar to post. its been three months now I returned the car but they are still holding my security deposit. They send you traffic fines but if you ask them the fine ticket they wont respond. They dont care about customer feelings. If you call them 100 times they wont pickup the calls even. The worst rental company I ever seen. dont take car from them

QUICK LEASE AND QUICK CROOKS The best way to get scammed in Dubai....also scammed, he made me pay more than the initial contract, they steal 4000 AED. Ive rented for 4 months. I still havent recovered my deposits, I contact the police and opened a case to Dubai Consumer. Of course, they never answer the emails...

Beware!!! this company is a one heap of scammers! we rented a car last May 24 and returned it May 26 the agent told my husband to better fill up the gas as they will charge 45aed if its not returned on the same gas range. as my husband was on his way back to the car rental office after gas up. the car broke down amd my husband was able to manuever it on the side of the road. yesterday June 06. they ilegally charge us 5,000 AED without any emails, calls or notifications! on our way to the police station and went to consumers right to file a complaint. def. thieves in a broad daylight! after reading all the reviews they have been doing this for a long time i cant believe they are still operating!My answer to your response: We did not inform??? how come we did not inform? 1 of your maintenance team was the one who took the car on the side of the road in Al barsha and brought the battery for replacement. my husband went with him back to your office using the same car we rented. which means the car is fully functioning after battery replacement. and thats the time the agent asked to take photo of our debit card front and back. my husband was so naive. were about to return the car. my husband just went to the gasoline station few kilometers from your office when it broke down. 5,000 charge for 2 days rent? and the email they said that they sent to us June 1 informing us of the charge is fraudulent. they just type ( edited) the whole thing to make it look like they sent it on June 1. when in fact the email was never sent at all. The Consumers right advised us to file a case against your company in dubai courts. my husband and i dont want to go through that hassle because im pregnant. and to tell you the money you took is supposed to be for my delivery. its just money that got lost from us. we still can sleep at night knowing we didnt cause other peoples misfortune. for sure you will reap what you sow one day. read all your google reviews. we will move on from this misfortune happend to us and we just dont want anything to do with your company anymore.God is watching.

No lini between coustomer and agency after renting the car, very bad service.

Be very careful before signing anytime when you make the vehicle, they modify the terms of the contract and cover themselves like that. Its a gang of thieves who we open this agency to steal people under a front. They take money from your card for no reasons and never refund the bail, The manager is totally incompetent, To date Ive complained to the police, which regrettable picture of Dubai you have to act quickly, banish!!!SHAME OF DUBAI

Very bad service, when u return the car they will find any reason to charge u additional to what u paid. I asked them not to automatic renew my monthly contract and to check with me before renewal. But again they deduct money from account without asking me. When I return the car they said they will pay me my monrley back in 1 month apart from the deposit. And they found stupid reason to charge me 150 additional. They wanted 520 at the beginning. I dont reccomende it to anyone.

I will refer to my friends and colleagues for renting car from this Quick Lease Car. Excellent guidance and service received from Maroof. Done a great job. We will sure book again, when will visit again. Supported on query on timely manner.

Quick lease car rentals have helped me find my dream car. The service was great and customer service skills of Rohit from front counter was great, starting from booking to after sales.Got my deposit in 32 days as it took 2 days from my bank to process it.Great experience, would rent again.

Very slow and rude..Reply: Didnt even Got the invoices even after following up several times.

One of the lowest car rental prices in the market. Pretty good customer service and decent cars available.

One of the worst car rental company. Name is quike lease but the serives is very slow. And u will not get ur deposit backon time, there customers service is very poor they are very rude on whatsapp, i was texting them for my deposit back they were not replying, then after 24 hours i get reply that call on another number And that another number took 2 3 days to transfer my deposit back.Never recommended. I wish i can attended the screen shoot of whatsapp chat. 0 starts from my side.

The worst rental car company, my sister was new in Dubai and she rented a car from them they didn’t inform her about the insurance “which is the first thing should be explained”.She paid a lot like she rented a LemboVery bad experience and not recommend at allI wish o could give no stars at all because all what they deserve is ZERO since they dont know how to empathize with their customer specially when she is a lady.Shame!

STAY AWAY!!! SCAMMERS!!! They will NOT return your refund. They will continue charging your card for FALSE tickets and violations. DO NOT trust the paid reviews they bought. HORRIBLE business practice. STAY AWAY!!!

To all the people reading this message, THIS IS A SCAM on Dubai be careful, most of the time they steal the deposit or invoices for false almonds or invoices for the same almonds 2 times at 2 different times An investigation is in progress…

The worst of the worst …….. this is really a bad company to rent from…. They hide things , don’t follow the rules, careless and useless….. I dot. Recommend at all…..

Very disappointed with the customer service; especially accounts whom will not answer after many follow ups (emails, calls, whatssap).But also, they are coming up with charges without explanation (with dates) and giving different stories…

I took a small car for 2 days. I took detailed video and photos before signing the contract.All went well until I returned the car.The total cost of the car was around 150-200aed and they wanted to charge me 400aed for a pre existent small scratch.I insisted and refused to pay and I showed them the videos I took before to get the car.After 30 minutes of discussion they agreed with me. The personnel is very rude when you return the car.I will not recommend this company. Thanks.

4 stars at the moment due to mixed feelings of this car rental. Emergency and recovery team is amazing and friendly. I highly recommend Suniel as a point of contact as he is caring and friendly. He always called to make sure I am okay. Great guy!However the random charges being charged also worries me and some other members of staff dont seem to be very pleasant.

Terrible support from post sales & emergency team unless you rent one of their high end cars maybe. Stuck on the road for 3 hours because car battery died days after renting the car.

Dear guys,Please be careful when negotiating rentals online with this company.I will share my experience with them:I asked for a car with comprehensive insurance and the online agent gave me a rate/day for a car with comprehensive insurance. But when I reached their office near mall of emirates the customer executive told me that comprehensive insurance means basic insurance only. Which was really shocking to me.I was having offers from other rentals too like al emad, and al ward but since I had already spend money to reach quicklease so I didnt had an option except taking additional insurance for AED184.So guys if you wana take car from them please ask for 100% insurance coverage instead of using the word comprehensive Thanks

Worst car rental company ive dealt with. First, when the car had an issue, they expected me to take it to their garage, which is very unusual for a car rental company. 2nd, their 30 days deposit return is policy is a scam. They avoid talking to you and make false promises. Im ony 39th day waiting. 3rd, accounts guy a bit rude and sarcastic after making me wait for 5 minutes on the phone, which is why i just lost it and made sure he understood he has a job to do. This company dont even deserve this one star.

I have had some different experiences in Quick Lease. Some have been good and some have been bad. But since meeting Mr Zuber it has been a very good experience. He quickly arranged a replacement car for us as ours went to be serviced and he was very helpful from start to finish. He has helped me a lot recently. Thank you Mr Zuber for being so helpful.

Failing to service their car in time! Now driving with due service - unsafe..At the end, after 1 month and 1 week from the car return - still not received my deposite, not recommend at all..

Without a doubt, the worst car rental company Ive dealt with so far.Bad attitude, unfriendly employees, slow-to-no response.Unpleasant and unprofessional.

What a lovely place. Service was very quick and easy. Highly recommend salesman Zubair Rehan who really took the time to help me pick out the best car for my needs and was patient. Recommending him to anyone looking to rent a car! Excellent service.

Quick lease? Over 45 minutes waiting for renting a car, bot so quick! Made pre-booking a week before and nobody was aware about it hence wasting time filling up all documents... again!!!Staff very rud, interrupting guest while talking not even listening reason! Never again!

Be very careful, its a scam he attracts you with low prices to better steal you, they have me signed a paper for a misleading reason then they modified my contract to cover themselves to the police, they owe me money and refuse to refund, you charge your card without reason, and Im not even talking about the refund of your deposit!!!

Waiting for almost an hour inspite of booking the vehicle well before arrival. No support from the front desk. Instead advising me to spend some time in the near by mall. Probably the last time taking vehicle from them.

I do not understand why they are still open and nobody is checking their activities from the authorities?The worst service for Dubai, they should all go to jail. They took 1000 security deposit and from that they deducted for un existing charges, for small scratch 150 AED, then for every over 100km they charge 50 AED.Better use taxi instead of taking car from them.

I was stuck with my kids airport because another rental company told me they had a car for me and after making me wait for almost 2 hours told me they didnt have a car available, a wonderful QUICKLEASE CAR RENTALS representative heard my daughter crying and offered us a car rental, we were out of there within 5 minutes. Thank you QUICKLEASE CAR RENTALS!! They are life saver.

To whom ever it may concern, I just want to thank Mr. Sunil for displaying amazing customer service. I rented a peugeot 208 yesterday and it turned out to be a faulty car.So I called up the number which the sales team gave me and I ended up speaking to Sunil.To my surprise, he was very polite and helpful. He listened to my issue and ensured that the car was replaced in no time.I also wanna thank the car delivery guy Inamullah. Its because of people like him and sunil, I will continue doing business with quick lease car rental.

Excellent service by the whole team! Specially staff in the front mr rohit . Went in for a car mr rohit personally showed me all the cars and provided me all the necessary details ! Provided me the best deal and the best part is no waiting time within 15 mins of giving my documents the car was ready ! Kudos to operation team also my car was serviced and returned within a day ! Very smooth service ! I had one month contract and making it a 6 months now as Im getting total value for my money ! Thank you quick lease

STAY AWAY!! Worst rental car company in the UAE. They randomly charge you for tickets, yet refuse to show proof. Customer service is rude and unprofessional! They dont even have a proper facility to clean cars for the next rental customer. Definitely reporting them to the Dubai Happiness Centre!

Real crooks ... Warning!!!At this time they should all be in prison and the agency closed by the authorities, rob people in the holly month of Ramadan, they have no respect for the customer unless you are from their Indian community.Real skinflint,check you credit card because because he thinks its theirs,I rented a Ferrari a other agency I had less of a problem than with these stingy ones,they are hungry for your money

Normally I won’t be saying much, but the customer care person called John at the branch is quiet helpful and he made a pain experience of returning a car easy ! Thank you John and the team at the branch.

My experience with this company was terrible. From lack of information given to me considering that I am a first time customer and new to the country, to bad customer service and speaking to me in a rude manner, to making me wait outside till some paperwork is done in their parking and having to deal with low mannered team.It had been a nightmare and would never recommend this company to anybody.One example is when I rented the car, they have not informed of any traffic rules neither of any additional charges incurred in case of payments to RTA nor the option of upgrading the insurance package. I had to discover all by myself. Another example was when o was returning the car, the sales representative told every time you rent a car you damage it. It means you are a bad driver. I was astonished by this and decided to share my awful experience with them.

It’s interesting I think they constantly post fake 5 star reviews

Be careful renting the car at this company!I have left my card details at the front desk. Next day I got 5 unknown charges and my card got blocked.After returning the car I was charged for a full tank of petrol, even though I received the car with 1/4 tank. I went to the office and got confirmation and was promised to get my money back. No apologies and no refund since.After reading other people’s reviews I’m just grateful I didn’t have any other extra charges....

This is the worst car rental company! Do not rent from them!I rented a car from them last year and I have still not received my security deposit of AED 1000, they lie and say they have transferred through western union and you find out they never filled in your details with WU so how the hell are they going to transfer anything? On top of that, when I rented my car they delivered the car late, they falsely accused of scratches made on car when there was clearly no additional scratch and reduced that amount from security deposit (which I never got back).

The Car rental Company is good, but Salesman is not keeping there promise, The Salesman (I dont want to name in public) promised me 1 day extra rental, since car was not delivered to me on time. But when I received my deposit they deducted 2 days from my rental. I tried calling the sales guy he is not responding.I request management to take note of this & provide me my refund, otherwise I will have to visit your office and raise the issue, as its my legitimate claim and would not let it go.My suggestion you have a redressal forum in your company who will solve customer issues because otherwise sales people will bring bad name to your company

Not well known for the best customer service. Im calling them every single day to get the refund been a week now still not initiated the refund. Pathetic service

Worse experience of my life, they have no respect terrible customer service and on top of that they took extra charge without providing proof.I wouldnt recommend QUICKLEASE to anyone tourist it Residents. But

Just returned my hire car. Excellent service, cars in immaculate condition . Rented LX570 supercharged. Will surely recommend

Very good experience took the car for 7 days and kept for 1 month ! Very accommodating staff and very positive attitude ! Best rent a car company in Dubai loved the service

Efficient and pocket friendly entity to deal with. Helpful and diligent staff like Mr Maroof enables easy and quick decision making procees. WoUld surely reccomend.

Customer oriented and customer service is a very pleasent. Mr. Kiran is very responsive and customer attentive. Appreciate the professional service. Good luck

I had a very pleasant experience right from leasing start date till deposit refund date. The vehicles are well maintained and rentals are reasonable. All transactions, records are transparent and well organized. I m happy customer and will chose Quicklease when ever necessity arises. They need to reduce the time frame for refund of security deposit which is absurd.

Worst company in the world rates keep changing everyday ,staff are arrogant.These guys were supposed to deduct from my deposit that I have given them yet after promising me .the minute I left from their offive they charged me from my card . What stupid system