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Sharjah Media City (Shams) - Dubai Branch
Dubai, United Arab Emirates
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Na
Review №1

I would like to thank Ms. Elza , from very beginning she took care of our all worries and delivered all documents , as promised. She has excellent knowledge. Highly professional staff of SHAMS. Ms. Rosario was highly professional and gave instant reply to all our mails and guided us on every step.

As
Review №2

Best free zone EVER,Ms. Amber Wallace, really no words can express our gratitude and appreciation to all your support, unbelievable quick replies and your very close follow up in the last 2 weeks. You have an amazing way to get things done very fast and very professionally. God bless you.

Fr
Review №3

Great customer service! Very professional staff (Amber) that give you the support you need. She is very well informed with quick response times.I was able to complete a document process in good time due to her knowledge and support. I def recommend Shams.

Gu
Review №4

It was a wonderful interaction with SHAMS. Ms. Rosario Tagle(Customer Happiness Executive) provided the services in an excellent way. She kept us well informed about the each step of visa for 2 partners. Delivery was on time as per commitment.

Sr
Review №5

Its a good Freezone staff is very cooperative and helful for all the services.

Di
Review №6

I would like to thank SHAMS for their very fast and efficient services. They were so helpful from end to end which removed all my worries. Manisha Agrawal is so helpful with her best services. Highly appreciate it!

Ch
Review №7

Excellent and very prompt corporate and incorporation services are provided in both Shams Free Zone offices by and through some of the most knowledgeable, helpful and reliable associating staff of the Shams Free Zone. Thanks to the management of the Shams Free Zone for creating such a atmosphere and chosing such a great staff for providing such excellent services.

Ne
Review №8

Really the best free zone I deal with.Everything is in quick and easy steps.Very good experience. Lots of options for everyone and most importantly for meI got it(LLC) is a limited liability company which is options only in Shams Free ZoneThanks.

Ka
Review №9

Excellent service and prompt response from Rawda. Very proactive and good guidance on questions and queries. Thank You Rawda and Shams!

Ar
Review №10

Had wonderful experience for incorporation of my company with SHAMS. Ms. Rawda was assisting me and working with her has made my first time incorporation of company a smooth and hassle free experience. She truly cares about what you need and she went above and beyond to make sure I had all the information required to make the right decision pertaining to formation of company. I did also get to interact with Mr. Rohan who assisted me in initial phase of incorporation and he was friendly and upbeat professional. Rawda and Rohan comes highly recommended and anyone would be lucky to have their assistance.

Ju
Review №11

Very satisfied with Shams, I was assisted by Rawda and was very helpful on everything. Having this branch in Dubai its so helpful as is easy accessible

Sh
Review №12

I had been interacting with Rosario of Dubai SHAMS office and am really mighty happy wiht her professioal, fast and efficient service. If SHAMS have employees like her totally am sure, that will be one of the very best free zones in UAE not only UAE but in this region; simply superby and keep it up Dear Rosario.Shekhar - Pinnacle Solutions LLC

S.
Review №13

A lot needs to be done to change the way it is. Specially the assistance and ease of post licencing work with clear indication of what three benefits are during this crucial period. A huge set up in one of the best Emirates.

Ch
Review №14

Thank you very much SHAMS for your fast & efficient services! And of course I would like to commend Mr. Muhammed Fahmy for his best customer service, his usual & continuous support and for all the help he has done to me and to our clients. Keep up your good work Mr. Fahmy, you are one of a kind and an epitome of an exceptional customer-service to the clients... More power and GOD bless!

Di
Review №15

The service they do provide is amazing , I am high satisfy .

Am
Review №16

I have many application with SHAMS and Mr.Fehmy is very cooperative and helpful he makes sure to provide the customer service at its best.Good Job Mr. Fehmy thanks for our applications.

is
Review №17

Service at SHAMS is very efficient, and special thanks to Ms. Rawda for keeping everything very smooth

Aj
Review №18

Dear Rosario ,We are really thankful the way you supported us throughout our visa process and salary certificate is amazing .I was getting all information from 1st step till the last , with your assistance everything was very easy and comfortable.Behalf of Muhammad Umair khan ,Please accept our sincere thanks and keep doing the good work .Best regards

An
Review №19

Mohammed Fahmy in the dubai shams office has been very helpful in extending information and guiding me through the process where I faced challenges. I came twice to him and both times he was understanding, helpful and knowledgeable, but most of all very patient as we spend a lot of time discussing. Made me feel very comfortable and re assured me of the steps.

Sh
Review №20

Miss Farah Alashkar is doing an amazing job. Helping me with everything I need. And even if I have a lot of questions, she answers them good and take her time to make me understand. Hope you get a good day miss Farah and continue doing your good work.

Je
Review №21

SHAMS Team gave excellent customer service with dedication and professionalism. A lot of challenges came with the new normal, but with SHAMS as partner the challenges turned into learning experiences. Our many thanks to Muhammed Fahmy (Dubai office), Fatemah Fakhraldeen and Sumit Upadhyay!

Ra
Review №22

Excellent support by fatemah. 👍 very Knowledgeable , great listning skills , takes time to explain things and resolve them on priority .....more over - very pro active.she will be an asset to the organization. thank you fatemah. Keep it up. Stay blessed , stay safe. RK.

di
Review №23

Theyre absolutely professional in their services. Mr. Abdikarim is a great help in providing all the status updates from start till the end of the visa process.

Yo
Review №24

Abdikarim (SHAMS team) was a great help all the way throughout the process. Very satisfied

Va
Review №25

SHAMS is very cost effective free zone in UAE and its Customer Support Service is excellent and faster.

Ab
Review №26

Amazing service in SHAMS, great support and detailed info, special thanks to Rawda, our customer happiness associate

Ar
Review №27

I would like to appreciate Ms. Manisha Agrawal for her cooperative professional behavior. For my banking issues your guidance is very much appreciated especially for the VAT how you helped me I must say that thumbs up really

Az
Review №28

I would not recommend opening your company under SHAMS. It’s actually much more expensive in the long run, plus, their services are extremely slow and overall not good.

al
Review №29

First class assistance from very professional staff.

Sa
Review №30

The team are amazing! Especially Mr. Muhammed Fahmy whos continuously helping us on all the related applications.I can truly mention that the team deals with individual and corporate clients with high efficient and effective service in all aspects.Thank you SHAMS team and Mr. Muhammed!

Ay
Review №31

Had a tough time amending my license, but thanks to Fahmy who went that extra mile to support and guide when you are a new entrepreneur and know less in formalities. Fahmy acted total angel and sorted all my concerns and made it easier for me to have the amendment. I highly recommend to get in touch with him as he is a perfect solution provider.

M
Review №32

Lovely place and people, thanks for all the support.

Jo
Review №33

I have visited Shams Dubai branch, i would like to thanks to you Mr.Mohammad Fahmy for your being a good and hardworking,i highly appreciates and recognize your excellent performance and professionalism. You did a really good job,i really honor the effort you have done.

R
Review №34

Thank you Farah and Elza for your help and support in setting up my Company and completing all formalities to my satisfaction.

Za
Review №35

Its one of the best freezone I had deal with them the customer support team fantastic Specifically Rawda always she is doing her best to help you in all the steps from company set up until stamping the visa

Li
Review №36

I would like to emphasize incredible help and service from Manager Alisa Sesum. She shows sincere interest in clients and the solutions to their problems. Effectively communicates, so I don’t have a necessity to inform about something more than once. She can easily recognize my needs and reaches out to lend a helping hand. Haven ‘t said that she is very polite and friendly. I wish Shams could have more managers like Alisa.

Ko
Review №37

Everything at shams is fast and easy, specially if you are being assisted by Rawda. The best service a company can offer is customer service, and Its never been a problem with shams. A very positive experience. 👍

Ra
Review №38

Great establishment for starting your own company! The team makes the initial as well as renewal process very easy and are always available for communication. We’ve been in business with Shams since 3+ years.They have offices in Dubai & Sharjah (Sharjah office is quite far, but mostly everything is online and they provide good assistance between both branches).Special shoutout to Mr Muhammed Fahmy for his great support this year.

Ni
Review №39

Great Service, I was dealing with Ms. Kinaz Ahmadieh, she’s really helpful and responsive! Appreciated.

Ah
Review №40

Extremely glad to have meet Rawda as my support person at SHAMS, who has been very professional in all the dealing we had along with the best guide and support to have all the process completed timely.Really recommend SHAMS for their professionalism and great customer service.Keep up the great work!!!

an
Review №41

Special thanks to Fahmy who has been professional and very helpful dealing with our application. Appreciate the amazing customer service.

Ba
Review №42

Tkx for Rawda she was very supportive and gave all help to finish my license upgradeThx again for your hard work and wish u and Shams team the best

An
Review №43

So thankful for the help of Rawda, she guides me with everything! She makes things easier. So glad I was able to meet her, as a sales coordinator its really a good experience if youre working with an excellent environment, so special thanks to Rawda for making everything better!

Na
Review №44

It was indeed a immense pleasure in being there in Shams media city. I would like to personally thank Miss. Manisha Agarwal for her input in getting the matter resolved in solving our issues in related to the banking.I really appreciate her confidence, positivity is infectious and overall she is true gift to shams.Your service made it possible for us to educate ourselves in many areas unknown to us.Finally ...Manisha Thank you for all your courtesy & efforts extended to us.Regards,Naseer BawaChairman - Jabal Impex

Va
Review №45

Alisa and Rawda both are super women. They are so quick when it comes to correspondence and feedback. SHAMS is very lucky to have them on board 🥂

im
Review №46

The guy on reception is very experienced, polite and humble. Great service

Pu
Review №47

My company Deltabiz Solutions was incorporated with Shams.. the entire experience was great . Our account manager Miss Rawda was very supportive in the entire journey. Great work by the team and look to grow our business with Shams team together in the future. Thanks a lot

Ja
Review №48

The customer service experience was excellent with SHAMS Customer Support. A special gratitude to Mr. Mohamed Fahmy for his support and going the extra mile to ensure customer delight. It gives immense pleasure to recommend SHAMS to everyone. The quality of service and people skills are highly appreciable.Thank you very much for a hassle free transition and prompt action.

mi
Review №49

The Service is amazing , hassle free, thx to Ms. Rawda. very kind support , time saving . Appreciated !

Mu
Review №50

Today visited shams in Dubai and met Rawda and Samia . Amazing customer services end to end. Helped a lot in advising , guidance and also in completing the document requirement. I really love love Shams for providing excellent staff who care customers like never seen before. Thank you so much Rawda for all your time and support. Great Shams.

Ro
Review №51

Everytime when I visited Shams the customer service executive especially Camille and Chris was very helpful and excellent service. The new office located in DXB is accessible and convenient to us. More power to the company.

Ha
Review №52

I like the office it very good, I have been comfortable, high quality of product and service.Great location. Great staff positive energy .I will not hesitate to visit the company again for my paper work. I don’t need to travel to Sharjah.

Hr
Review №53

Very helpful staff. Particularly Mr. Nabil Arnous was very attentive and he provided all the details related to setting-up a company in Sharjah Media City.

Cl
Review №54

The Dubai office of Sharjah Media City is very impressive and the people-are extremely helpful. There are business facilities there but the conditions of use depends on your license. There is no invalid access that we could see.

Fa
Review №55

The New Office #Shams Its just so beautiful. Dedicated for clients and the employees are very well experienced specially i want to thank Mr,kallol And Ms,Camille. Excellent service keep it up and all the very best 👍

ri
Review №56

Rawada & Team was very helpful and responded quickly to my needs .Very friendly team , thanks a lot !

Ja
Review №57

SHAMS staff at Dubai branch is so helpful, particularly Ms. Rawda Mohamed help was really appreciable.Thanks and RegardsJatinder Singh

vi
Review №58

The new Dubai office of Shams Free Zone is very good and looks great. It is very helpful for the customers to do the entire work from Dubai office. Also very happy that Mr.Ivan the most supportive person from Shams Free Zone is also sitting in Dubai office.

So
Review №59

The experience was very nice and Ms. RODHA explained everything properly, very happy for the assistance. 😊😊

Ba
Review №60

I would like to appreciate Mr. Mohamed Fahmy, his a top notch. Hes attention to detail and unendless support makes him apart from the rest, so good at customer service and perfect work each time. And to the entire SHAMS team, your services are woow, great team and work.

Si
Review №61

SHAMS now have Dubai Office near airport, happy to visit

ku
Review №62

I have an experiance in Shams Dubai office as a customer. And the service there was warmful. All staffs are so good. Specially Mohamed Fahimy, i got him too supportive .

Du
Review №63

The staff and service were excellent. Their staff were very helpful and accommodating and knowledgeable. I would recommend working with them wholeheartedly.

Fa
Review №64

Thx Mohammad for the wonderful service and follow up....youre an amazing ly dedicated guy to Shams. All the best to you and to the whole team

Ma
Review №65

Shams customer services is second to non, special mentioned to Ms. Rawda and the team

Mo
Review №66

We received very good service from reception and customer support team.All the best to new office and supporting staffs

As
Review №67

Will i just want to make a special thx to mr mohamed fahmy and ms camille for all their support and assistance well do e and keep it up,Appreciate your effort

Am
Review №68

I highly recommend this company. Thank you for assisting us!

vi
Review №69

Nice new Dubai office, and staffs are professional and very helpful especially Camille....Cheers

Mo
Review №70

I have been a client with Shams and the services provided exceeds my expectations. Fahmy at the happiness team is always there when needed, keep on the good work.

Wi
Review №71

Just fine

Gi
Review №72

Its really good that Shams have a branch at Dubai now, easy access for people like me residing here. Camille, thank you for answering all my querries very professional and friendly.

Mo
Review №73

The customer Service setup is very good and fast. However some of Shams charges are high.

ra
Review №74

Excellent facility and I wish shams all the best. Mabrook

Re
Review №75

Team is excellent and special thanks for Rawda

Ha
Review №76

Wonderful facility , modern and chic. All the best

HA
Review №77

Good and quick services with nice customer service team.

TE
Review №78

Dont know about it well

Ni
Review №79

We received very good service from reception

la
Review №80

Was good

ka
Review №81

Wonderful facility and excellent customer service

Sy
Review №82

Nice place

Mo
Review №83

Excelleny customer service and location

Sh
Review №84

Shams customers can now visit their Dubai branch

Fe
Review №85

Good Service

Ma
Review №86

I came for shams to open my trade license and I got excellent support and services from Reem Isheil (Shams) with smile face and respect. I am very much happy her services and care of clients priority. Thanks Reem for your good services and its shows your professional care of the clients. Clients happiness always remember your service.

Ba
Review №87

Excellent and courteous interactionFast service at the highest level in ShamsSpecial thanks to Professor Rawda for her professional and professional treatment

em
Review №88

Nice place and a warm welcome. Thanks for your efforts

بر
Review №89

A meeting place for business and trade opportunities

Ab
Review №90

Excellent

Information
12 Photos
90 Comments
4.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.shams.ae/
  • Phone:+971 800 74267

Categories
  • Business park
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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