Very disappointing and uncomfortable visit to Reform Social and Grill last Friday for their Family Brunch. Service was abysmal, food was average at best, we were packed in like animals, and the entertainment for kids was poor. We left ASAP after eating our main course.More detailed review:When we arrived we were half heartedly pointed to the brunch tent, and after being there for less than 1 minute we started questioning whether it was a good decision to go for brunch here. However, their pay upfront policy meant we were reluctant to give up so early and we decided to stick it out.This was advertised as a family brunch with kids activities. So we were surprised that after squeezing past several tables to reach ours there was nothing for our son to do on the table. E.g. colouring, mazes, word searches etc.Entertainment seemed to be focussed on one guy who was doing a few magic tricks, but it was an uncomfortable and unconvincing amateur performance. There was a band who were ok, but we were seated next to the speaker and it was extremely loud and intrusive. We couldn’t hear each other when shouting…Also, the place was tightly packed, COVID rules changed a few days before and Social distancing regulations were reduced to 1.5m. That being said, we were not able to socially distance from others, as once people were seated, it was impossible to be more than half a meter from anyone. I was also worried that in an emergency situation we would have struggled to evacuate the tent, as one of the two exits was blocked by other tables and diners.Mask wearing by the General Manager and Magician left a lot to be desired. But the rest of the staff were at least adhering to the rules.Food was delivered without cutlery, no mention of sauces, no napkins, no side plates… and when we requested this the waiter walked off before we had chance to go through what we needed.We ordered a ploughman’s sharing platter to start with, when it arrived it was very underwhelming and there was not enough to share between us. We sent it back and received a slightly improved platter, but still not what you would expect.Once our main courses had been delivered and quickly eaten, we left (the main course was just about average - so it was quite possibly the highlight of the brunch). On the way out we mentioned how disappointed we had been to the General Manager, who after initially being defensive, offered to call us later and put things right. The call has not been forthcoming though.I cannot recommend anyone visit the brunch at this place.

Tried this amazing place for breakfast which is located in Emirates hills and has beautiful surroundings by the lake and so many greens!!Tried their breakfast menu and they have quite good selected varieties of dishes for breakfast.I tired their Reform pancake, tasted great with all the mild sweet flavours not too sweet and not very bland as well. The pancakes were freshly made and soft and tender, it is served with some assorted berries and some cream and topped with syrup, healthy breakfast thou.Also ordered for full English breakfast which come with sausages, bacon hash browns, you know the usually full breakfast plate. Their tea was delicious and the almond milk cappuccino was smack on.Would love to try their dinners and drinks some other day.100% recommended.

Love this place. Anyone can find what he likes. Big outdoor playground for toddlers, two different areas outside, one on the grass (can be used for small games with teenagers) another area with floor covering (i mean shoes will not get dirty from sand or grass). Also they have terrace and indoor restaurant. They always are doing some entertainments. The food is also very delicious.

I visited for the first time for the Chefs Unite event. They have a massive outdoor garden for seating with various food & drink stations. The food was top quality but the parking was a bit of a nightmare. They do serve pork here too.

Really good roasts, nice veg and side dishes and big portions. Love the veggie nut roast and the dessert menu

Open, welcoming, hospitable and dog friendly! But the value for money on food isn’t the best. I went for an event with my dog and enjoyed the venue and all it had to offer. I ordered a burger later in the day and didn’t exactly enjoy it, but ate it out of hunger. The chips were oily, and the patty was lacking seasoning (personal opinion) and the melted cheese offered no flavour at all. I wouldn’t recommend this place for food, but would for a day out with your pet.

British pub like experience except 4 x the price. Nice fish and chips though. Massive portion, easily enough for 2 people.

In Dubai, where the party is for adults and children at the same time, both with a ball, I can hardly think of any place. Its such a huge childrens play area, with a bouncy castle and swings. With the children having a gala time, the parents will truly relax. Massive restaurant, beautiful outdoors, great menu, great service. Smiling servers, ready with every request you make, to please you. The sangria really reminded me of Spain, the tawook shish was delicious, the chicken tandoori even better.

Service can be hit or miss. If you have Cedric or Ronald, youre in good hands. Dog friendly! Place to go if you want to be surrounded by expats. Family friendly👍

Beautiful place and excellent food

Spent the day for winterfest and for my wives birthday! Without doubt Monique Lindsay made it very special for us and our guests. This girl has completely transformed reform and now it’s such a massive joy to go there on a regular basis. Staff are so friendly and very welcoming! Highly recommend during the nicer weather period. Thanks Monique!

Good location and good flood and beverages choices.However 5 stars only if the prices would be more reasonable.125 aed or approx 30euros for a fish and chips is a bit over killed even if good.I would still recommend it for the location and atmosphere.Cheers

I can think of hardly any place in Dubai, where the party is on for the adults and kids at the same time, both having a ball. Such a huge play area for the kids, with a bouncy castle and swings. With the kids having a gala time, the parents can truly unwind. Massive restaurant, lovely outdoors, great menu and excellent service. Smiling servers, ready to please you with every request you make. The sangria truly reminded me of Spain, the shish tawook was delicious, the tandoori chicken even better. The shots were rocking. Our evening was made perfect by Rashid, Richmond, Alvin, Krishna & Vince. If you are looking to unwind, I cant think of a better place than Reform.

Best community place for breakfast, lunch and dinner

Is this a bap? No, obviously not. Everyone knows thats a burger bun, yet when I asked why my bap was made using a burger bun I was met with confused answers.As usual though, this is a reflection of the poor level of service I have gotten used to when visiting on the weekend.Reform is:1. Under staffed. It takes so much time to get served, waiters ignore the people. If you need something you will have to call them and wait at least 10 minutes.2. Terrible reservations system. I dont know how a table could be reserved for hours up to the reservation. Fix this allow customers to sit there until the reservation and know when they would be expected to move. I was there for two and a half hours and saw four tables remain the entire time3. Condiments at the table. Every customer deserves the same condiments, standardise this so I dont feel like I have to beg for the basics.

Always a nice spot to grab a drink for happy hour. When the weather is nice, the relaxed atmosphere outside is perfect. The place serves up a few tasty pork dishes which I love. Its a nice classy pub. The food while not amazing, it’s solid. The staff is really nice and accommodating

Literally the best place in Dubai

So we went there for a nice late breakfast on the terrace. It has a great outside area, plenty of space for kids to play, ample seating space and the staff has been friendly and helpful. Now to the 2 star rating. You can see as the plate arrives that the chef has put absolutely no effort in these. If you consider the price tag which is very steep, you’d expect the quality to follow. When they say pancakes with banana, that is literally all you get. Overall, could be a great place, but for me the food is a no go, especially at these prices.

We’ve frequently visited reform in the past and never had a bad experience, however our breakfast today was that terrible that we couldn’t eat it and left. We sat outside in the new tent, the food looked and tasted horrendous, I ordered scrambled eggs, cheese, bacon and gluten free toast; the little cheese that their was, was off, scrambled eggs terrible and the GF toast was not toasted. My husbands meal looked like a dogs breakfast, poor presentation, little effort and overall everything was horrible. The prices are crazy as well: 26 AED for a “freshly squeezed” orange juice. Sad to say I don’t think we’ll be going back.

Great food, chilled atmosphere especially when the weather is good and you can enjoy the outdoor space. Service was also great. Just noticed that the glasses are extremely worn out with a lot of scratches so it is probably time to replace them.

Good food but take average 3x more than any other usual restaurant. Even when empty.

The management needs to pay attention to all reviews here as it represents the whole picture of the ambience of the place!Id say the location is the only advantage thereThe staff is not well educated, slow and not respectful to the clients (I mean to those who make this place still be operative)The food is average, theres nothing exceptional and at the same time its overpricedThe furniture needs to be restored or replaced as well as the restroom

Been here several times. Its great for couples as well as families. Theres even a kids area! The food is too good. The happy hour has a lot of options. The staff is friendly and sharp. I enjoy sitting in the bar area the most, it has a mixed pub and club feel. The fish and chips are yum! Also the goat cheese salad :-D

Somewhat past it’s prime but still a solid choice for a Roast dinner and a pint or three.

Pork platter happiness

Its a really nicely decorated venue, large, good menu, pricey however. Service is very slow, 1 hour wait for breakfast that costs 120aed, Id expect much much more than the level of service given. Improve that, and this place would be amazing.

Very disappointed in Reform lately. When I went last month I was alone. During my lunch they brought over the wrong drink twice. Brought my fish n chips then another one 15 minutes later (which I didnt order) and forgot my bill. I had to ask 3, 4 times.I went again today with my family. We were told no tables inside were available. We were hungry and didnt want to go elsewhere so we stayed outside. In the shade but it was hot. We ate and left one and a half hours later. The entire time I could see inside: maximum 50% of the tables were taken! (This is after removing the non-covid approved tables. So all of them could have been occupied). I asked the hostess about this but all she said is they have reservations for later. If you have a booking 3pm and someone comes at 12 why not let them have a table inside and let them know they need to leave before 2.30? Im not taking about one or two tables but half of the restaurant was free! Ow, and again they brought me the wrong drink at first. Then when the kids received their meals they received a second round of different kids meals for some reason then they forgot an order of drinks and i had to ask for the bill 3 times.... Reform has changed, not for the better.

Lovely place to.go with kids and family. Its green and quite you can enjoy a great dinner.They have an english menu (burger fish and chips pork), beers ...Fish and chips is good but a bit expensive (but it can be a meal for two)

Wont own up to their own mistake. No customer oriented attitude. Tried to lie their way out of their own miscommunication. Not people I want to deal with. Reservation lady only cares for money, I quote: I cannot (risk) giving you table for ten people and making only 200 out of it. Wake up please. No one want to save when going out. And no one wants to be pushed for minimum spends. 150 per person if you ask.

The food comes out pretty, but the taste is normal. Not bad!!

Great roast dinners, and pub style menu. This restaurant/pub will definitely tick the box if you are looking for some of the British pub favourite meals. Its quite a large restaurant with a good sized bar, and also a large area outside/beer garden. The staff are knowledgeable and polite, and its usually quite a busy place. I have to say its the best pub roast I have had in Dubai.

Still an amazing spot, service was good, breakfast on point

Pork menu is really good 👌🏻

Good was ok. Nothing out the ordinary. Service was incredibly slow, which isnt ideal with 2 small children.

We enjoyed a breakfast that hit the spot with bacon (real! 😋) sausage and egg bap, iced coffee out on the terrace in the morning where we found a friendly team and the service was good with no complaints whatsoever. Weve heard about Friday brunch and recommend Reform food and atmosphere; a really lovely venue, especially if youre into British food!

Marrow & truffle starter only gets it started , The Sunday Roast ( Available through the week , is heavenly. The Toffee pudding with dessert custard just has to be had.

I havent been all over sDubai for breakfast but what I can tell you is that this is a gem, I am British and as far as I am concerned this is a Great English Breakfast. Full on, surroundings are chilled! I have been for breakfast several times now with my trusty pooch n family and they have been attentive to humans and pooches alike. A Star for their sausage. Thank you Reform, Social and Grill.

Decent roast with speedy delivery to your table. Great outdoor area and not too smoky like other bars.Two for one on Sundays is great! However be sure to check the bill as it seems they do not automatically apply it and it needs to be requested

AC and fan is not working indoor. And I am freezing at 22C indoor.Flying flies around, per friendly, other then that nice place to hangout with friends.

Nice British food destination

Nice chill pub and the most important is that its pet friendly 😍😍

Quality of the food is very good

You’ll get the proper British vibes here. It’s dog friendly which is amazing for Dubai. Highly recommended specially for the Sunday (Saturday) roast.

Great venue , fabulous breakfast

I sometimes pass my time here in the morning. And I always enjoy scrambled egg on toast which really fills your stomach. Together with a nice cup of americano with a scenic beauty of the lake in The Lakes, this venue is very much ideal for having breakfast!

Nice place, make sure that you have reservation.In summer avoid outside tables

Great place to go with the kids.

The food was quite nice but it’s the first time I’ve gone out and had steak and still been starving after eating. The menu says 250g tenderloin steak with grilled tomato and chips. It’s 190 dhs which isn’t cheap but I thought ah well I won’t need a starter with 250g. When it came it was tiny and very dry as there was no sauce. I’d say it was around 100-150g max! The chip basket was also only half full. It tasted quite good but just not value for money I’m afraid and it meant I had to order a starter after my meal because I was still starving (not big on desserts).

Amazing atmosphere and service 💕

Great for a Sunday brunch! Awsome food and a lot of seating arrangements both inside and out. Can get a bid crowded on weekends.

This is a really nice place. It is on the expensive side for sure. Very good food but AED 80-110 for a burger is steep no matter what currency you earn. We have been here in a few occasions during different times of the year and different times of the day. We enjoy each and every time. I must say though the best section of the grill is the orchard in the outside garden area, but they close it during the day and thats the best part. We were there today with a 5 and 7 month old and couldnt sit in the smoking area due to, well smoke but they didnt allow us to take them inside the restaurant in the min smoking section and let them lie on blankets. And would allow us to go use the garden area where they could lay on the grass either. So it took about 10 minutes of reasoning with 3 different people including the floor manager to allow us inside where there werent any smoke. If its a family friendly grill then they need to cater for more families. Also I heard at least 5 people ask about the outside orchard area in the time I was there. Its winter in Dubai, people want to sit outside, make adjustments and money will flow in. Weird reasoning. The staff are very friendly but the service is very bad, like really bad.

Fish and chips very tasty

I have been to Reform at least 20 times I the last 6 years. One thing I can say is that the place is very very very consistent. The beer is always good. The vibe and ambience is always great. Service is nothing to feel good about, you can say 5 on 10. Food is a let down for a place like this. If might be a personal choice. I would go there more, if the food was better. By food, I mean the hot food. The cheese and charcuterie platter is great. But, many hot food options can be improved.

Great food. Family friendly. Cool garden seating. Play area. Football games on screen. Great drinks and cocktails. Its a place for everyone

Bland breakfast and terrible presentation. Ive never seen my 8 year old look so disappointed. Also, they dont serve fresh juice with kids breakfasts, opting for boxed juices instead. Id rather eat at home.

I love this place for breakfast, amazing food. Been coming here every weekend for a while. Why I am giving it two stars? Their service is always terrible. You can’t call to make a reservation no one will answer. You will wait 30 minutes for a waiter, god forbid you need to ask for napkins that’s another 15 minutes. This doesn’t change if the place is busy or not busy. Today spent ten minutes at the front waiting to be seated and waiters walked passed us and just stared. Great food, probably worst service in Dubai

Do not fall into the trap

The restaurant has very nice outdoor area with playground for kids. Big green space awailable even for kids to play football. There is mall and fitness center in the area, nice place to sit and have your meal. The only thing I would admit - that food is overpriced. Portions are small and taste not that great eather. But they serve alcohol and pork, so maybe thats why its more expencive. Staff is polite, coffee is really good. Pet friendly, you can come with your dog and sit outside.

We had the dinner brunch. Poor Service. I did make reservation for 7 person but I was bit disappointed when the table they gave us is really good for 6 , and trying to squeeze 7 . I did complain and asked them to place another table as I dont want my guest to be uncomfortable while they are having their dinner . Yes they extend near the projector where the person sat kept banging his head with it . It was a slow service at the beginning, took them 20 mins before they serve our first drink. And we waited for a while to pay. The air conditioning was not working properly. Poor option of drink only 1 brand of beer with the package. No cider. Although, Food was delicious. But they were running out of pork chop at 6:30 pm and replace it with rib eye steak.

Food was ok and a bit overpriced. So loud and noisy on a Saturday afternoon

Be careful with the happy hour. Limited drinks apply to the happy hour. Do not fall into the trap whereby you think all drinks are on discount. Found this out the hard way and the expensive way today. You think you have communicated your intentions to the staff but by the the time you find out the reality it’s too late. A regular who won’t be so regular in the future

Great menu and good service. Lots of traditional English classic dishes.

This place used to be our favorite.Nice ambiance, good beer and nice warm bread before food.This blue cheese salad used to come in a nice plate and tasted so much better. Theres no bread now, unless you ask and they charge for it. The staff has changed as well.Anyway, not sure if they have a new management, but this has been going on for a while. We had a bad experience a few months ago and decided to give it another try today. Guess this was the last one. What a pity.

Lovely vibes all over a very social place , kids are entertained all day and there is a set menu that will keep your mouth busy and drinks as well , there are seating places if you wish but hanging about is best, the views and greenery is very decent, only challenge was parking spot so be early for this lovely weekend brunch

Awful service! We have to ask over and over for the drinks we ordered, and at the end we gave up. The veggie burger was the worst I ever had in my life. No flavor and it completely falls apart when trying to eat it. The one good thing is the outdoors, but smoking is allowed so not very enjoyable. Don’t think we are ever coming back.

New Years Eve NightmareIt used to be a great restaurant. It has gone downhill from service to food. New Years Eve was sad, disappointing and bland. No effort made to make this night special for regular guests and families. Shocking entertainment and cheap Dragon Mart decorations. We wont be returning.

My favourite place for English breakfast in Dubai.

Nice place. Tasty food, big portions, good selection of alcohol. Nice and friendly service. Not very cheap, but well worth it..

Christmas brunch was a completely disaster. 2 hours waiting for the starters, main course came after 3 hours. I got desert because I literally stop a waiter and took it from the tray.We didnt get what we paid for.

Food is good, service is ok. But omg... the flies. I’ve never experienced anything like it. We sat outside and the moment our food came, there were 100 flies all over it. We looked around at others and noticed they also were experiencing the same thing. As we were taking our last bites, the waiter bought over an incense burner which supposedly keeps the flies away. It didn’t really help. We quickly finished our food, paid the bill and left. Such a shame as the garden is lovely and the food is nice, bonus to bring the dogs but I doubt we will be back. If we are back, we would sit inside. So probably not until summer now.

Amazing place. Great food. Service is usually really good.

Very nice place with a lot of activities for children. Big lawn, animation, face painting and reasonable prices on brunch offers.

Good food and atmosphere. In a community full of expats . Portions are huge , had the full English breakfast.

Really enjoy food great and fast services highly recommended!!! thanks guys!!!

I went here on. Saturday with my sister and her two infant children, the restaurant manager stopped us from sitting on 2 of the 3 outdoors tables claiming two were reseved for a HUGE GROUP! We ended up sitting on the table which was not shaded, her child kept crying from the heat, and guess what? The tables “reserved” remained empty for out entire duration there! Very unprofessional handling of guests. Will not return here. Thanks

Oh my word, pork and cider euphoria every time. No complaints other than too many little brats running around.

Perfect for family breakfast, with a kids playground next to the tables. Food was good.

Family-friendly place, while elders having their drinks, kids can play on playground.

Visited the restaurant for a weekend lunch and ordered a few dishes. Portions were too small. Prices are way too expensive. The taste of the food was lacking any flavour. The restaurant is pet friendly.

Nice atmosphere, good food. Can be a bit crowded on weekends. Multiple seating options (inside, outside, separate seating area by the lake). Kids can go and play on the playground. Check their events regularly (family day, movie day, etc).

Amazing place to chill. Want to cut off from the hectic life just spend your time with friends n family. Pets are allowed

I highly recommend this spot. It relaxed and casual. Has great deals and theme nights. Saturday and Sunday roasts. They also have great entertainer offers. I really love the sticky toffee pudding I have it every time. If you live in the area you already know its great food and drink.

Excellent service , very comfortable area , great mix of clientele, food was on point

Perfect food. Perfect place. Bit croweded on friday though

Perfect place for drinks.Especially in nice weather..food is amazing too.

The worst place Ive ever visited in my life! Im new to Dubai, having moved here just a month ago. A friend suggested we visit this place (usually held in high-regard by those who frequent it) for Xmas lunch. We arrived as a group of six, having pre-paid 550AED (about GBP112) per person for a three hour beer and wine window (that also included a four-course meal). For GBP700, it was a tad pricey but we thought we would fork out and enjoy ourselves before heading off to our individual evening plans.However, it was absolute carnage when we arrived. Within the four hours we were seated, we only received our starters (the mains arrived at the final hour, and I had to scoff down my lukewarm Xmas lunch as I had plans after I had to rush off to). My friends stayed an additional hour or so more than me, and managed to get their deserts but no cheeseboard (the final course). Im not much of a drinker, so it cost me 550AED for x2 Diet Cokes, x2 beers and a salmon starter. Literally.Of the few wait staff that were there, they stayed huddled around the bar, chatting and joking around with each other, when they should have been serving drinks to the tables and ensuring everyone was okay. And on multiple occasions, I had to run up to the bar to serve our table/collect drinks, as the service was literally non-existent. None of the on-ground staff could offer us an explanation as to why it took so long to get our food and we were just left sitting around, waiting for our Christmas lunch. My friends finally got served but I had to dash off. Every other person in the restaurant was FUMING! Some people waited up to five hours to get their mains. And there was no sign of the manager.While I was walking out, I could see a huge queue of people who had booked and paid their money in advance but couldnt be seated and missed out on their Xmas dinner and plans (absolutely ruined!). Most people were angry, some upset. I spoke to one girl who convinced her family to come over from London to celebrate Christmas in Dubai, only to have it ruined by this restaurants greed and mismanagement. This is what happens when you have a Jack-The-Lad manager (common in Dubai), who was nowhere to be seen and left his mismanaged restaurant to be run on a very important and on one of their busiest days/events with inexperienced staff, who couldnt make decisions to save their lives. Its absolute greed on their part. My advice? Avoid at all costs.Update: The restaurant has offered to give us some of our money back. Appreciated from our side. Thank you and - hopefully - lesson learned. Ive changed this review to a three-star as they managed the backlash well.

The nightmare at Christmas!Awful experience for Christmas 2020, our first as a family of four with our 5 month old son. Some quick facts; Christmas Brunch 3-6pm, pre-booked, pre-paid AND pre-ordered!!! First drinks order took 30 mins and incorrect, finally got our 3 year olds pre-ordered kids meal after 45 mins following several follow ups.Our adult starters arrived after 90 mins!!! Again after several follow ups. So many other tables complaining/having issues. Advised the waiter and then manager we have to leave at 5:30pm (45 mins to go) for our pre-booked safedriver and we still had not had 4 of our 5 courses. 15 mins later (30 mins until we had to leave) told we could have a full refund. Ok sure, what about our Christmas Day!?!?I don’t really write reviews but honestly, an absolute shambles! Perhaps it’s has something to do with the 200+ extra covers (cha-ching!) crammed in the adjacent field and no where near enough staff!?!?!? Reform, I appreciate the promise of a refund but you have had and absolute shocker...on Christmas Day!!!! We will never be back.

Excellent outing for families! Suitable for chilling and relaxing

So nice to eat their

Food is good but the place is always hot even in the non smoking area, there are always flies inside the restaurant and men toilet stinks!I assume the expensive prices for the restaurant is based on full experience not only the food!

Great staff and family friendly. Over priced however and would be great if they added to the menu other types of bacon rather than just pork for non Christians.

Very Nice. Very good place to go with kids and have a drink.

Nice food. Gteat Vibe. Great for family with kids.

Breakfast of Champions... yummy food & great terrace for u & ur doggie to sit out on.. Impeccable service

This place just gets worse and worse.You only come for the cold food and outdoor, fly and crow infested outside area.You have to chase staff for menus. Eventually manage to place an order. At 8months pregnant I had to chase staff around the restaurant to get the water we ordered 30minutes previously.Switched tables and couldnt find any staff to notify. So left them a note. 10minutes later, the waiter came up and started telling me off for moving (bear in mind that you seat yourself where ever and no reservations) I told him Im 8months pregnant, wearing bright yellow and have moved 2 tables up. He really couldnt miss me, I look like a walking pumpkin.We had to clear our own used plates, glasses etc from the table as we were being attacked by crows.Spent 30mins trying to pay the bill until my family eventually walked out and went to the car. I stayed behind and paid with a manager eventually after chasing people through the restaurant to pay.Everytime I come here I think itll be better. It never is. I think I can truly say Ive learnt now.

Great place to have something to eat/drink and enjoy with your friends while your kids play around. Their burgers are amazing. In addition its pet friendly place.

Ordered the bone marrow and what came out was unrecognisable with so much fried garlic, salt and truffle oil soaking on top of it.The prawn cocktail was so-so.The black pudding/haggis fritters were actually not bad.Pie and chips...The pie has creamy chicken filling...with gravy on the side.The chips were soggy with oil.The pie crust was strangely sweet and hard as a brick. Barely touched it.Service was OK but it took long enough for food to arrive.

Overpriced for bang average food. Even not busy we had to wait for almost an hour for our food.

Nice place. Nice hamburger. Too much noices

Loved the food, good atmosphere but poor slow service. Ordered drinks (coca cola) a couple of times and never got them.