I been to the branch twice. I was very well informed of the process and was well taken care by Amel.I went in the morning to open my Account with ADIB and by afternoon I got message that your account is already open.Thank you Amel and keep doing great.Best customer service ever.

Worst customer service and bank in the UAE.

I truly don’t understand how this bank is functioning. I ask the branch manager if my request can be processed and he informs me that they can do it. Then I wait for 30min for my turn and they tell me I need to go to Emaar Business square branch. So I head there and it turned out that branch is closed permanently and they advise to go to Dubai Mall branch. Still patient I enter the dubai mall branch and they make me wait to tell me later on that they can’t and I have to go to Emaar Business Park branch. Guess what? It was closed already and working hours finished.How does a bank function this way? How do they treat their customers and start taking their requests seriously? I took a day off to finish this errand and they dont have a clue about customer service. Good luck with your endeavors. No wonder why there is a major consolidation going on within this industry. Customer service not to be taken lightly if you want to survive in this environment. As far as I’m concerned I know now that I don’t want to deal with this bank anymore. If there was a rating lower than one I would have rated you lower...

Sloth speed & useless. Only the lady on counter 2 is accepting customers and doing her job. The lady on counter 3 is practically useless - she’s been sipping tea and chilling on her phone for the past hour. Worst customer service and bank in the UAE.

This branch is great, not crowded and has two CDDMS. Yet the bank staff is not friendly and extremely slow

Only one employee, I waited 20 minutes and no one spoke to me or ask what I need, terrible customer service

This branch is great, not crowded and has two CDDMS. Yet the bank staff is not friendly and extremely slow

Kunvar shoaib has served me with very pleasantly....great job

Bad customer service even I am gold member but no respect

ADIB bank in Jumeirah Road. Valet service available, so dont worry for parking.

Only one counter working for customer service other they are on seat but showing close

Unqualified staff, just closed my account very disappointed.

Horrible customer service

Its like a fish market..

So nice bank

Service very good

Good

Nice place

Honestly, a very classy treatment. From the good reception, Mr. Anas, Customer Service Officer, Business DepartmentI advise everyone to deal with the bank for the good services and speed of performance. Thank you very much, Mr. Anas

Excellent customer service

Banking services of all kinds, from bad to worse

Excellent service and staff 💯 / 💯 and thanked me brother (Firas) Real and yes in it.

Very cool bank for citizens, parents and foreigners

A special placeAnd service 😍