I don’t know why the bank is keeping opening more branches but without hiring enough stuff, the customer service that supposed to be 4 counters , only two of them is available for customers.. furthermore, they let the customers wait outside the brunch under the sunlight that is 45 degree, because of their stupid rule: 13 persons allowed inside.. okay you can make additional waiting area instead of waiting outside like animals.. if there was zero star I would give ADIB for their worst service

Totally trash, zero customer service, zero talking behavior, arrogant behaviors for all of the staff, they will never ask which notes you want upon cheque withdrawl even if you ask they have simple answer we dont have, the branch manager have no attiquates how to deal with customer, company policies are totally complicated for customers they wont care how the customer is suffering they have their own rules and which changes in every seconds, every staff has their own rules which is nevver belongs to bank policies. My humble suggestion for everyone dont waist your time and with adib

Recently visited first time to this branch. Very unsatisfactory customer service. The staff is very rude and they are like ordering to the customers. For simple enquiry they are not able to explain properly. Management must think about that.

To update my review , my mortgage Release request has been approved. Thanks .The bank , however, should review its policies especially in branches to improve customers experience.

Staff:RudeWork very slowKeep having personal conversation on the mobile when youre supposed to work.90% of the time system is downStaff are out having a smoke when there are 25-40 customers waiting for their turn both inside and outside the branch.

Very efficient staff ... The Terminal at the reception to update documents saves a lot of time of the customers

Well maintained, clean and friendly staff, can get crowded at times.

I would like to meet the ceo of this Bank, he must should be aware about his employees behavior and slowest lazy un professional service, and the most arrogant behavior towards customers.

Good service

Always the best..

Worst bank diera branch ,very slow customer service waiting 2 hours

Today I went there. There is one employee I talk to him he reply like a enemy.he setting next to door. I dont remember the name correctly....

I come to back and it’s not yet 2 pm and the close the door and the talk to me in not nice way I’m owner for 5 company and one staff hes name Mohamed I ask to see the manger the say manger can’t talk to you

I am visiting this branch almost every week, since they closed the branch in Al Rigga. Seems that some of the staffs got transferred from Al Rigga to this branch. Staffs are helpful at times, but ADIB bank procedure for any thing is a lengthy process. Valet parking is available in this branch and paid parkings are also available in front side of bank as well as behind the building.

The account was dormant because of lack of activities and went to activate the account, the support of the customer service received was below par

They dont want answer to customersVery bad customer service and very poor branchI hope next time if I visit that branch will not see same person whoo I meetCompare to adcb all branch and also rak bank this branch very poor

I never experienced such worse service than this bank ever in my life ,i applied for a credit card cancelation from last two months still its pending with the bank, an extra payment i made which is not returned still, if you take a credit card from this bank means you fall in their trapp.

Worst bank ever.... Very slow service ... advise not to deal with

Much easier to deal with ADIB than with NBD, at least in my situation.

Vary bad experience in banking with adib in my lifeThe staff of bank they are dealing with customer like begarI was visiting deira city center branch 2 time and there are not doing there work properly due to that customers like us sufar the problem

Very bad experience in banking. Very slow services

7 star bank with fast services...Number one really for their services...

Great Banking Services! Thank youMs. Esraa Ahmed is been Really patient and helpful @ the deira branch. Thanks to the team.

The slowest customer service you might face only 2 on que i took 45 minutes to finish a 2 minute transaction.

The worst bank in waiting... For a piece of paper you have to wait 2 hours.. And come after 3 days and when you coming to collect it you have to wait another 2 hours so they give it to you...أسوأ بنك انتظار لي اتفه الأسباب....

Slowest service on the planet and its not even that busy, wating to see customer service now for 1:45 minutes, this review is for the branch in Etihad Mall, its not even registered in Google maps

The worst branch I deal with, one STAR very good compare to services there, even branch manager help staff in there mistakes

Very bad experience!! Not individual issue.

Friendly staff

Worst Bank Ever

Trash bank a check I row for two hours to the team actually told me that the bank to close the money no money bank no strength do not open

The worst customer service, by far

Bank next to deira city centre same building pearl city suite hotel

Very poor service ! I came to open a new business account and I found only one staff is available here and he to said he is new to bank

Can any of my friend tell me about the PO BOX and Postal code of Deira Branch of ADIB

Good staff and Great Bank

Very slow service.even for one transaction need to wait more than 1 hour.

Avoid it to save time

In near daira City Centre

Good Bank

فرع بطيء جداالفرع مكتظ بالعملاء واكثر من ثلاثين دقيقة كاونترات خدمة العملاء ما اخذت ولا رقممستوى خدمة اسوء من سيء

One of the worst branches, unfortunately, is a bad service, and the manager gives him a minutes signature of money saying: Come after an hour and two hours. Where are the leadership directives in speeding up transactions. Unfortunately, the manager needs a qualification course to speed up transactions.

Easy to deal with, easy to deal with

The features are asphalt

Excellent bank, Islamic and youth of the finest in the deal .. Thank you.

HelloShe called a check on Thursday at the Ajman branch and what was the balance in the account of the owner of the check and Valouli We send an email to the main branch and let you know todayPlease take advantage

Good

God bless