I just wanted to share my experience with Galadari Service center in A Quoz. We met Mr. Muhammed Assim who was very professional, responsive and accommodated my requests with positive energy. I recommend the service center and in particular Mr. Assim as I had zero issues dealing with him and his team.
Very good repair shop, quality dealership work at affordable prices. You can hardly find better. Ask for Adil, he is the best front desk receptionist at any garage in the UAE.
This guys surely deserves 5 stars. They are very professional and knowledgeable, I undoubtedly recommend them for Mazda and car body dent related service. My car was well taken care by Mr. Adil , Please do ask for him on service desk. Keep up the good work ! Thanks :)
Adil is a superstar when it comes to welcoming and customer service, makes owning a Mazda worthwhile.We had a damage repair required and Adil took care of everything from insurance approval to the repair. Car delivery was on time with a clean and polished vehicle ready for us. Full marks for Adil, and we will always be returning to him for service for our Mazda
I got sms about their promo until the end of may. I tried to book but no one called me back and no one was answering the phone. So I contacted them via Instagram and they called me finally. I booked for a free inspection and I wanted to change one of the fog lights. After inspection we agreed on some works with fog light change but when I got a car the fog light wasn’t changed bcz, as they said, the clips are broken and I have to repair whole bumper (850 aed on top) if I want to change the fog light... So basically one fog light to change costs 1450 aed without discount!?!? The most annoying thing is they didn’t tell me that it’s impossible to change the fog light without repairing the whole bumper so I was thinking all is going well. Why no one let me know?? That’s why I came to official Mazda body shop to avoid xtra works and to do what I actually wanted. But unfortunately starting with answering phone calls up to receiving a car the whole experience was not even good.
Galadari body shop in Al Quoz gives top rate service at a fair price. I own a Mazda Cx 5 and have used GDS for many service trips. What I appreciate the most is their transparent process and great customer service provided by Mr Aadil . Special thanks to him as he had provided me with thorough detailing of the service and has done exactly what was meant to be done . Services done - Carburetor cleaning , major body work and oil change .This place can be trusted and i would give a 5 star rating , well done and keep doing a great job !!!!ThanksHitesh
This is the best company wher you can trust an am the stuff am wrking in galadari. All the stuff an the manager wallaha amazing people fist Ill thank ful to God an thanks to galadari tht tey gave me a chance to prove my self in such a big platform... ❤️❤️❤️❤️❤️🌹🌹❤️❤️❤️❤️
Mazda Body Shop is an excellent facility which is well supported by Mr Adil from Mazda, always the car is ready on-time, co-ordination and advice relating to the car by Mr Adil is frank and honest, the prices are also reasonable and the quality of work carried out here is excellent, be it Accident Repair related or Service Schedule Related, work is carried out properly, hope to visit again and see Mr Adil & his team
Really happy with the customer service here. I always deal with a guy called Asim Malik, who is super professional and friendly. I have been getting my car serviced here for over 3 years. They always finish quickly so I don’t have to be without my car for long. Great place. Would defo recommend.
Very professional staff having full facilities multi brand servicing and other have facilities of car detailing and body polishing .
Worst customer service! No social distancing! Staff are not around. They dont ask people to provide distancing. I almost walked out since they are not accommodating. I WILL NEVER IN MY LIFE COME BACK TO THIS SERVICE CENTER
The work shop is very professional and the team is very well trained specially Asim, he is a very nice guy working in the customer service center can help you with any thing
Very professional staff, especially Muhammad Asim Malik who takes care of our car servicing visits. He processed our car insurance claim and just asked the document requirements from us. He updates us with the status of the car and gives us a heads up when it will be ready.
Professional, they get to point and ensure the best quality and service
Great service, way beyond the quality of other car manufacturers. My special thanks to Mr. Muhammad Asim Malik for his very friendly, efficient and professional support.
I took my car through Insurance, they fixed two different tires of different patterns, they fixed shorter Control Arm which affects balance! a 15 day job took 46 days! if they dont care about non-Mazda cars they must care about the company name.
The best Mazda service centre in dubai. Though it does take time for your service to happen coz its a body shop but u will get Ur car the best People working on it and for this its worth giving it here
Some intricate Mazda spare parts are available only here. Other locations have to order and get it from here.
I got the rear bumper replaced of my Mazda6. Im happy and satisfied by the overall service, attitude and response time of Mr. Waqar (Service Advisor). I will highly recommend to consult only with Waqar if someone ever have to visit this body shop.
Pathetic customer service and work quality.Came here to fix replace rear bumper which is covered under insurance. After 2 weeks when I came to collect the car I found some pieces of french fries lying on my seats. When I pointed out to the service advisor Mr. Naidu, he gave me silly smile and said its just fries and he don’t know how it came there. Then I found out that my welcome lights for both front doors are broken. He doesn’t have an answer for that either. He just argued with me that it didn’t happened there.Update :After 2 months from above review, I got a call from this place, saying they will replace the welcome lights. I went to Ziebart, Near Mazda service center, Deira and they replaced both of the damaged ones.
They service your car like it was one of their own. Best Customer Service ever received from Asim Malik. Thank you!
I liked the body shop setup and repairing sections and how the place is organised, neat and clean. I strongly recommend people to experience their repair and maintenance services.
Great team, working fast. You can also do your routine service here. Less busy and more convenient than SZR branch.
Trying to contact on landline for the last 4 days. The provided contact number (+97143120000) is a joke. Nobody is answering and every time call is going to voice mail.
Rajeev and Adil are customer centric professionals.Great coordination and perfect customer service. A must recommend.
I would like to especially thank Mr.Asim Malik from Galadari team body shop center in Al Quoz for his professional approach and excellent communiciation .Great job and excellent service
One stop shop for all your vehicle body works.
I am extremely satisfied with the service and the professionalism of the staff. Special thanks to Mr. Rajeev for his continues support
Nice place to get your cars serviced even out of warranty any brand
Awesome job and great customer service by Adil and Asim
Amazing service representatives, nice waiting area with refreshments
In addition, much impressed with the staff when its comes to client interaction.
Good
It takea more Than one month to repair my car
I like Mazda car ,, service in body shop its very good ,,
Very fast and helpful staff with clean and precise repair skills
Good but most have some discount
Awesome service from Asim Malik
Nice place. Cost effective and friendly staff.
You stand for 25 minutes, ask for assistance 3 times and , yet, nobody shows up! Thanks!
Very professional, quick service to a great standard.
Excellent service, also very friendly people!
The guys there are really helpful on call as well as in their premise.. thank you
Great service and loyalty programs
Excellent customer service, not the cheapest place tho...
Somewhat okay, not too much nice not too much bad !
Excellent Services received all the time. Beyond the expectations...
Good service. Friendly staffs.
Worst company , no benefits from waranty, worst car services, worst employees.
Nice place for light vehicle servicing
Nice service, well trained staff
Best garage for all kind of body works
Not at convinient location...good staff and work !!!!
New centre with good service but so expensive
Was good.
Muhammad Asim - great guy.
Very good service and support
Nice for car repairs
New place and service is fast
Great costumer service
Its ok
Body shop is located here.
Fast service
Excellent
Helpful staff
Latest high fy place
Customer friendly
Mazda bodyshop
Excellent work
Very professional
My previous company
Good service
Professional Staff
Professional people
Real comfort
Nothing special
Good place
Big workshop
Good service
Thanks to Mr. Adel for the outstanding service he gave to my car maintenance
Vehicle Repair Center
Mazda Auto Show
Service professional