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National Health Insurance Company - Daman - Mussafah GBE Branch
Abu Dhabi, United Arab Emirates
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Ou
Review №1

When I hear « Daman I feel sick tears will come to my eyes . My husband had a heart attack & took in ambulance to nearest hospital. He had Daman insurance. He was hospitalized for 27 days & bill was huge . I was struggling all the 27 days to get response or approval from Daman but en vain although in case of emergencies it should be covered 100% they ignored us & we faced very bad moments with hospital who didn’t allow my husband ( a heart patient) to go home once discharged & put him under pressure & kept him as if he was a prisoner in the hospital waiting for any response from Daman. Till now we are still struggling to resolve the issue. I say nothing but HasbiaAllah wa neama Al wakil.

Mo
Review №2

Extremely Poor service and no response at all. Im struggling since last 20 days for my wife insurance application and none are responding at all.There system is failed and management is lazy to look on the customers feedback. Such a failure of ISO system and complaints protocol, if one is implemented.To the management of Daman -> Wake up before its too late.

Al
Review №3

Only one counter working and others dont want to help stayed there almost 3 hours for only a copy of daman

Sh
Review №4

Easy way access and got quick clearance for the documents.

No
Review №5

Oh my god they neeed to improve there service by offering more staff and online services.. and to give more time to not give fines... sooooo much crowd

Mo
Review №6

Its nightmare to go there and wait for your turn, I think minimum 4 hours required just to speak to one of the staff I dont recommend Daman, anyhow this people are making a lot of money and they dont hire enough people to work there, my advise is go for any other insurance company

Sa
Review №7

It was very expressive for one labor is 5364 AED they ask me to pay the amount the labor salary is 1000AED

us
Review №8

Nice to visit daman office good services

De
Review №9

Worst insurance company.. They issued eligibility letter on 05/05/20 which is useless and not yet issued insurance card even after contacting several times.. Their customer care number 800432626 is not at all ringing. Just a useless..How can such company can exist

Ha
Review №10

There was once a branch here for Daman insurance but this facility has been closed for a while now. Though you will still find the logo of the company but the doors will remain closed

Ai
Review №11

Its the very bad service , loosing almost half day for an enquiry and even there is no result after that

lu
Review №12

No queue...People being encouraged to do all services online..

Mo
Review №13

For COVID 19 pandemic all work is doing in online.

Ro
Review №14

Very bad service. Not enough staff. Very few counters are open.

Sh
Review №15

Well organized by the team leader.

BR
Review №16

Very bad service in musaffah branch only they are sitting simply playing with mob phone, if somebody coming for insurence applications they mind how we can reject the documentsReally lot of people’s complaining very bad service toooooo muchhhhh bad

Az
Review №17

Very Slow System and staff in this branch !

Mr
Review №18

Very bad

Mo
Review №19

Very slow service to much customers

Wi
Review №20

I have been waiting for one and a half hours and still have not been waited on. Even at a restaurant they tell you the expected waiting time!! My number is only 16 away from the number being called when I arrived.

Mu
Review №21

Toll free contact no one response...

Sa
Review №22

The waiting time is horrendously long. How do you expect someone to come at 8 in the morning and not even getting your turn by 4 pm!!! Simply pathetic service.

ma
Review №23

So bad so busy

gu
Review №24

Slow service

Gu
Review №25

Good service. Quick

Mo
Review №26

Good services

Sk
Review №27

National company but their customer service is really bad , people expect quality service which they don’t have it ...

Mo
Review №28

Very bad

Ya
Review №29

The girl sitting at the customs service is not polite and arrogant by the way bad place

ir
Review №30

Very poor. Not recommended for any one.

su
Review №31

Very poor service

ma
Review №32

Damian insurance card cast

Zi
Review №33

Exactly at location... :)

Ma
Review №34

Poor service

Na
Review №35

I feel sorry because I dealt with this company

Mu
Review №36

Very bad customer service

Mo
Review №37

Quick Service Center

Sa
Review №38

Services is very difficult

As
Review №39

Stupidity

إس
Review №40

Delays and procrastination, all residency violations are caused by the health insurance company. Unfortunately, keep in mind that the treatment they have takes at least two months.

Ah
Review №41

I dont know, frankly, sometimes you are good and sometimes you are tired. This gives me a bad impression about the company

Mo
Review №42

The last time I deal with themThe worst management I handledAll contact numbers affixed to the counter are not mentioned for a weekIt is not recommended for diabetics and hypertension to visit this site because your pressure will reach a millionGod has a great star upon you

شم
Review №43

But what is wrong with the new law is that you cant go wrong unless you do the PCR test a day before, even if you have the star.

SA
Review №44

Excellent

HA
Review №45

A group of offices in one building is enough to handle all your transactions at once

Fa
Review №46

Very bad

Na
Review №47

Their services are excellent and fast but their requirements are many

ود
Review №48

Very poor and unprofessional customer service. Unnecessary complication

Yo
Review №49

The worst service in the field of health insurance citizen needed to stop in a long queue to take a number and wait a whole day to settle this treatment indicates the level of fatigue to be in the management of the company

حم
Review №50

Wayne e - government and Anto Wayne .... Crowd need a full working day to deal with the unit

Ha
Review №51

Al Rahba Hospital in the capital, Abu Dhabi, health insurance

Ab
Review №52

The worst place in the world

Ab
Review №53

There are no parkins and a backward system

Mo
Review №54

Very excellent and excellent services

شو
Review №55

For me what is known is wasted place ..

He
Review №56

The worst place in the whole United Arab Emirates

ai
Review №57

The branch moved to Airport Street in front of Etisalat

SA
Review №58

Delayed transactions

Ab
Review №59

A full working day for one transaction

Ma
Review №60

Their problem is the length of the waiting period

ga
Review №61

Good

خا
Review №62

Excellent

Information
29 Photos
62 Comments
2.2 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://damanhealth.ae/
  • Phone:+971 2 614 9555

Categories
  • Health insurance agency
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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