Before they where not responsive but recently they are improving. Administration need to be more careful and be very serious about if there is any change to customers agreement then they have to send a notice.I got frustrated many times due the company rejections which were by mistake which led me to go to many pharmacies to check and at the end I knew it’s because of daman.

Worst service and worst people. The securities behave like they own you. The staffs are too very stubborn. They have no regards for people. Dont listen. They just ignore. Nowadays everything is online. But they still prefer documents submission by standing on a long que. For companies they could provide step by step info on website on what to submit documents online.Now they dont want to listen. They make mistakes and you have to face the problem for their mistakes. And they delay like 1 week to 2 weeks with no proper response. Just have to keep due to no options left. Very poor, very rude and no respect at all

Since COVID-19 pandemic started, daman applications are being delayed and customers r suggested to submit applications online through their portal but unfortunately these applications are being left at pending list for weeks to months unless you go to them at their branch location and finish the application.Also their customer call center number is soo busy that you have to stay on hold for more than 30min to 40min to speak to an agent. It is so frustrating.

Very crowded, unfriendly staffNo staff support when u want someone to ask no one on seat, very bad experience i just got help by the cashier he is the only good man i meet, daman app not working too

Islam alazben is the worst customer staff in daman insurance. If you want this company to survive you have to fire her . The worst customer service representative I have ever had.

Online system is very slow.. need 3 to 5 days to collect insurance.. before you can collect in same day 👎

Dear Daman Team, we are the customer of Daman and belonging to a Group of Companies, Last year we renew our Daman policy but our sales RM, Mr. Amir Kareem, issued us DAMAN Basic Plus instead of Daman Basic insurance, but there are a big difference between Both Policies , it is our worst experience because where ever employees/staff went for medical treatment , they are refused ,to say Your Daman insurance is not Valid / Not working with us due to that typical reason our Group leaving Daman insurance, we believe that Daman Team look this matter seriously and give us relief and feedback, we are waiting for your feedback for any query feel free to contact to us Thanks & Best Regards Adil Yousaf

Very good service and quick with quality, also free hot beverages

Very poor customer service, most of the staff are not in the mood to help customer. Very unprofessional.not up to UAE standard.

Very very slow, more than 20 person standing in waiting line, website is not helpful and customer services there never helps first time.Cost me 10K fines on employees visa because of their slow routine

Big place. Crowded but its not organizations fault. Amazing service. Polite staff. Friendly environment.

The worst customers service ever i have been on hold for 40 minutes no one answer, its not only one time its 3 times and until now no one answered

There is no one care for customer

Good

Best insurance company

Good place for help

Bad customer service, no response

The worst service ever in uae..worst customer service and worst service as well

Very bad service

Good

Disgusting treatment.

Crowded. Can not find a parking easily

Nice

No comment

Long waits for services

Good service

Time consuming

Good

Good

Very bad

Excellent in terms of providing health services and its card is used in all hospitals.Ease of completing the transaction.The high price of the warranty card compared to other companies.

Very cool.. The staff are very respectful in dealing with the reviewers.. We thank you for your efforts

موظفين على قد المسؤوليةمكان مرتبنظام ممتاز

Frankly, these days, the health insurance company in the city of Al Ain is a tragedy, and an unacceptable sight in our beloved country, which always competes with the world for number 1.Whereas, the warranty company closed all methods of submitting applications for new cards for domestic workers except through their office in Al Ain Industrial City.This is the reason for an unnatural overcrowding until you reach the receptionist, where he only receives the request, and after several days, it may reach a week until your request is executed, and then you pay through the link that will be sent to the owner of the relationship.The bottom line is that it is crowded, you may wait for hours or perhaps days until you can enter the office and hand over the transaction, then delay in completing the transaction for days.While the former was carrying out your request, you receive the card directly from the employees counter.

Very very excellent

Hello good morning

Insurance prices are high for citizens of the Cooperation CouncilI hope to look at the prices and the duration of the health insurance from the age of 55, the price of 10 thousand, the period of insurance for a year only, and the child is 1550, and above 18 the price of the insurance 2000Sheikh Mohammed bin Zayed will not limit himself to the children of the sons of the Cooperation Council, may God preserve the elders and perpetuate safety and love

Long waiting periodsThe electronic services are very poor

Crowdedness. We hope that there will be a special counter for the category of citizens. Because most of the dealers sponsor companies and cause crowds

The place needs an administrative and regulatory system. Delays and unacceptable congestion Never wait for many hours to complete a transaction only

The site is crowded and your promise is to adhere to the place with precautionary measures and delay in completing transactions

Overcrowded with auditors and the lack of staff to clear the transactions

A very respectable company and their treatment is very sophisticated, as are the advantages offered almost universal

The services it provides are not appropriate for professional standards

The company only has compulsory participation in health insurance

Very unsuccessful

Excellent company beyond the limits

Thank God

Good and excellent, God bless you

Slow in completing customers and most offices without employees المكاتب

Very organized and helpful staff

Good

What I know and soft

Bad

Good but crowded positions

Being God and yes, the agent in you ,,,

Excellent

Difficult

The best insurance for foreigners

A national health insurance company

I loved

Normal

Daman

Very very very very very very very very very very very very very much