I don’t know why it’s called happinesses center, they don’t answer phone calls, really frustrating! I don’t know what to do

Was not able to get my task done on the 1st visit but the behaviour of the front desk receptionist deserves these 5 stars. Was extremely helpful in trying to explain the requirements and correct procedures. Dont feel sad for a trip that i made in vain.

Very poor service. Have went 3 times to get a refund cheque after received the clearance letter. Not showingup any interest for attending any customers in right way and not valuing time of others.I had drive all way back from dubai to sharjah 3 times for getting my refund back. Useless and time wasting and still not received. Horrible service, even they would have to inform that there is a facility to online transfer for refubd while i submit the cancellation.Need to improve alot and value others times.

Very good response from reception and accounts employees comparing with other SEWA brunches.Just got my insurance deposit back in a 15 minutes

One of the worst government department in UAE. You pay and pay and pay still you will get electricity very very very late if you get it. If you want to issue a final bill you have to go on looooong procedure to finish it ( in Dubai you do it in your home by online)

The service is good here,ample parking slots are seen in front of the office without much rush.Also restaurants are there just opposite to the office.There are no metro services since its in Sharjah.

Very very poor service 👎Simply waste of giving more charges for urgent cancellation...Dont go theretake refund throw bank transferIts better. 👍🏻

Refund cheque could be collected here and will take around 20-25 minutes for receiving the cheque.Good place nice staff...Supporting people all there.Free parking outside and around the areas.

Nobody answer the phone, very poor service and the staff not helpful 👎🏻👎🏻

No active contacts at all

Very bad service nobody answer phone!

Complete waste of time, no body answer the phones, the department responsible for projects inspection and putting the meters in the system so people can open the account is wasting a lot of time! The engineers gives the comments after weeks to their supervisors and then it take weeks for approvals although the comments are very basic and doesn’t need to delay the people and owners who are relocating to their new homes. The management needs to look into the people feedbacks and put someone to answer the calls !!!!!!!

Best assist among other branches. Promptly assisting

Pray to God you never have to go here for any work. Instead of finding solutions they make sure you visit them atleast 3-4 times to get your work done.

No Answer, 😴

One of the worst experience I got here. I came here to complain about a SEWA office manager. I was told that I can only write a complain letter in Arabic and even then its up to the Head of customer service center to accept it or throw it away. No one will listen to my complain if I dont know Arabic? SEWA Customer unhappiness center.Its written everywhere in the office SMILE. From Head of the center to data entry manager, no one knows how to smile and attend the customers.

Govt office

Good Day,I have been calling from your landline but nobody answer it.I just want to ask where I will go to complain about my bill because when I check it trough online it show their my payment is too much high, My previous bill is not like same. So, I want your help.

Worst service provider in the uae..no online payment...no machine will accpet payment except etisalat machines..that also very rare to find and wont accepr new currency..next time i ll request RBI to print old note for sewa payment..once disconnected go to customer care center make full payment then we have to drive and bring payment slip to another department..very funny..i really like the big smile emojy infront of customer center..

It was good and quick service. Really appreciated. Keep it up

No one is bothered to answer the calls .

They applied 100dhs fine on delayed payed bills above 1000dhs. I only knew after 8 months after paying 6 fines without knowing . They inform me that it was announced in Radio!!! You have my mobile for sms and my email and still using 1940s style!

Nobody picks call I am trying for 3 consecutive days but no one answers.

It takes one week to 10 days to get the deposit refund after vacating the apartments. This puts pressure on those leaving the country. Either leave without getting refund or spend more to get the refund by staying in a hotel. deposit refund. Suggest to simplify the deposit refund process.

Worst customer services. Even if you go directly and request for installments less than 90% the Manager will abuse you and shout like horrible behaviour. Worst ever department not to taking calls ever.Without any notice SEWA champs disconnect the electrcity for some electrical work this is day 2nd and not sure when they finish there work.

Worst service ever .. everything they take charge of eg. you want to pay by visa they take percentage . You want to use application for paying they take charge of application and visa as well .. they don’t help you when u ask them .. they say we don’t know .. when I asked him about my username name he said that the manager left, I told him try to ask anyone he said ok but actually he left and I didn’t know till when I asked his colleague and he told me that his duty was over ..

Is it open 24 hours?

Pathetic service .. no response. No proper system or order. They keep you waiting for ever ! Be prepared for standing on long queue and not knowing what to do. 👎🏻

We want to register our Company in SEWA, as i am calling continously but no response

A customer service number that never answers the phone and an messaging service number that doesnt work and a billing system that has its own mind|||

I try to call nuber more than 3 days nobody is picking up the phone.

No answer for calls .very poor

Is there any contact number to call and ask something???? I tried all SEWA contact numbers but not any single number is responded.

Very poor service. Tired of calling the customer service number. No one picks the phone. It is very irritating. From where can I get any help.

Very good thanx

I tray to call them no answer

Bad service and long waiting

They dont answer customer calls... Never..!!

They dont answer customer calls... Never..!!

Emergency Services Available

Never answer the call

Helping

Poor customer service!

Nice.

اسوء دائرة حكومية في الامارات لا يردون على الاتصالات

A million times I ring, no one answersAnd then with Halsava

Too bad emergency calls are not answered

Very bad service. We call them, they don’t answer the phone, and there is a delay in transactions. I’ve been calling for two days. I call someone who answers and I want to take my dues.

Excellent

I don’t understand why you don’t want our contacts !! We spent two hours calling and I called one of the branches. The employee apologized to me because it was her soul and pressured communications. Frankly, she blamed her !!!!!!! You are supposed to deprive more of an employee as long as the amount of pressure is unbearable! In general, we complain to the judge who is the subject of what he refuses to do, not the first time, and I do not think you have a desire to develop your services 🙂🙂

If it becomes more valuable to you, Jan evaluated ... We call and there is no response ... bad in the full sense of the word ...

Redo بس ع Phone بس. The center of Saa Aelnila aa da da Anto Lu, who work in Bkhala Haikon is better than the staff and management, and not for you to have a gitko shit

A quarter of its star is not worth ... the Emirates are a federal government and local governments are working hard forward ... and the Electricity Department is unfortunately very late from the rest of the other administration .. We hope that they will make a greater effort to keep pace with the development in the emirate in particular and the Emirates in general

The worst center I dealt with .... there is no response or help from any party

Worst services and worst fees I do not recommendEven the response to the comments in English

One of the worst centers no one never responds something strange (:

Unfortunately, my experience with the offices of the Electricity Authority is very bad. The electricity cooperation was cut off from the house because of the rain. I contacted most of the electricity offices.

Sharjah Electricity & Water AuthorityExcellent management and good handling and quick completion of transactionsPlease make further progress

No one answers the phone.. The first point in good services is receiving problems and complaints and working to solve them......

Too bad I called in Mahdi Customer Service, and he answers up to half of what they start with ,,, ☹️☹️☹️

No. 991 refers me to Dubai Electricity, and when I call 06991, it will call.And Helwan Muhd ​​Center responds !!!!!

No one responds to calls ... bad start

Think star is enough

No comment.........

Excellent service

Choose, choose, choose, choose what one answers the phone, choose

No one responds, no one responds, no one responds

👎