SE
SEWA- Al Jazzat Customer Happiness Centre, Sharjah Electricity Water and Gas Authority
Sharjah, United Arab Emirates
Comments
Sh
Review №1

Tenancy renewal very quickly...there is no rush in morning time..15 minutes waiting for 3 person, friendly staff... Front desk person very helpful

Ah
Review №2

Security and manager not good behavior.he don’t know how tu treet a customer.

AB
Review №3

Very bad service.Receptionist dont know how to talk to with customers.If any other options is there better go for that.Simply keep waiting for nothing.

MD
Review №4

No one answering the phone call

Om
Review №5

Worst customer service ever, they even not deserve 1 star.they asked me to come in next day in order to receive my documents, once i came they couldnt find my documents simply they dont have any idea where is it, Im still waiting since 2 hours then they asked me to come in next day again, just went there again in next day and they told me we are waiting for municipality approval just wait for our call once it done!!!If you are planning to visit their happiness centre make sure to inform your manager that you will not be able to attend in the next few days.

Ka
Review №6

I went to connect electricity, what my landlord said it will take 20 minutes turned into 1 hour.Since one employee lost his phone I had to waste my time for him to get into the mood again.I highly suggest to go to any other office if possible, since personal matters affect the customer experience at this location.

Az
Review №7

No one answers the phone when you call main office ... No one calls back when they promise to call you back .. Only Emergency # answered

Vi
Review №8

Is it open on Saturday for tenency cancellation?

Ar
Review №9

No electericity from morning 9am and its 1pm....Tried calling them several times but they never answered their help line...no elex

Vi
Review №10

NO ONE EVER ANSWERS CALLS! TRIED ALL THE BRANCHES!! WHAT A UNITY. AMAZING CUS SERVICE

Am
Review №11

No one is responding the calls.

Kh
Review №12

Very bad service worst experience

Sr
Review №13

A place to cancel your SEWA connection if you are in this offices jurisdiction. Recently they started municipality services (for cancelling your tenancy)also in this office. Good, helping staff members.

ph
Review №14

Worst worst place Theyre not fit for customer service they must close and sleep better, all are lazy, they take money only but not working properly

Ja
Review №15

Worst Experience ever !!. Nobody like to talk or inquiry to us , simply answering to come tomorrow and complete negligence can be seen with everyone. :(

AM
Review №16

Worst customer services no one answer call

Ka
Review №17

Worst ever experience in UAE I have faced in this office.They are treating customers like beggars who are at their doorstep.

Am
Review №18

Do they have anyone to response the call. i have read many review complaining the same but no one is paying attention. i also called 3 times, it keeps ringing but no one pick up the phone :(

As
Review №19

From the reception they more of like into Personal discussions not interested to do their routine responsibly. Very hesitant to give clear assistance though they can.

Fa
Review №20

Called their number and the agent did not responded in a proper manner. SEWA please look into this.

mo
Review №21

Poor response to calls and way to communicate , what kind of customer happiness

Sh
Review №22

A good small customer service center for SEWA services.

So
Review №23

Very good service, love it

As
Review №24

Badly arranged system. Going forward looking for change in Auto reconnection methods since they still follow the old manuel stamping though you paid through Internet banking. Queue system, cant find where you should get a tocken. Needed counter posted with 1 or nill staff and other side lot of staffs just doing chit chat. In the end lack of courtesy.

Zu
Review №25

Convenient place for sewa bill payment

Ra
Review №26

Very bad service. no answer to phone call.

Ha
Review №27

Im trying to contact the call center since yesterday and no answer!! what a poor service.Im planning to leave Sharjah totally because of this bad service

Ma
Review №28

Very bad experiences with this costumer service, I am trying call this office more as one week,every day and no one no respond.They never no pick phone.So poor costumer service.It s so sad.Also.they no answer for mail complain about sewa bill.What is this???How can.costumer services working as this.

Sa
Review №29

This is Customer Care Office

Ni
Review №30

They Dont accept cards!!! Bring the changes..He opens the counter with 0 cash.or you need to wait he gets changes,,or you roam around and get the changes...Last day he came at 8 O clock,,

Ra
Review №31

Very good

Fa
Review №32

They never pick up the phone and people are useless . You can only pay your pills and leave

sa
Review №33

Security was very bad attitude

na
Review №34

They charge from customers to pay by card

Mo
Review №35

No answer the call

Ma
Review №36

Good

sh
Review №37

Good service

Gu
Review №38

No response

St
Review №39

No one answers the call

Ja
Review №40

Good service

Ab
Review №41

No service At all

Ir
Review №42

No one pick.call

Ra
Review №43

Helpful

Ev
Review №44

Sharjah

Mo
Review №45

No one answers the day I call, the day I go there are no employees, I will not organize

Ab
Review №46

No comment !!

na
Review №47

There is an old theater

ba
Review №48

The phone is not answered

Ma
Review №49

The treatment of the employees is tired .. We hope that they will improve

Mo
Review №50

The fast service for ratification of contracts and their cancellation is excellent and concise

Ra
Review №51

Good service is open until 8 pm suitable for morning business owners

كل
Review №52

Excellent service and wonderful

Mu
Review №53

Nobody wants a phone

ال
Review №54

Uncle answered the phone

Information
0 Photos
54 Comments
2.1 Rating
  • Address:Sharjah, United Arab Emirates
  • Site:http://www.sewa.gov.ae/
  • Phone:+971 6 502 1168

Categories
  • Government office
  • Electric utility company
Working hours
  • Monday:7:30AM–8:30PM
  • Tuesday:7:30AM–8:30PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:45PM
  • Friday:7:30AM–8:30PM
  • Saturday:7:30AM–8:30PM
  • Sunday:7:30AM–8:30PM
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