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dnata Travel
Dubai, United Arab Emirates
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im
Review №1

Dnata service is very good, and stuff also very friendly. Emirates one of the best Airlines in the world.

Al
Review №2

Go to place for holiday travel. Very helpful and courteous staff

Mo
Review №3

Highly appreciated the prompt response and professional service of Mr.Gitesh and his team. I contacted with Mr.Gotesh via email and whatsapp, he is informative and everything complete within one visit. Excellent service and hope to receive other more service with this company.

Mu
Review №4

I have been here for booking a ticket for special flight arranged by consulate. That was my worst day of life. Very long queue in hot weather, the processing was very slow and in this technology world we were supposed to stand in person. Why never facilitated customers through online booking and payment, in which century we are living?

Sa
Review №5

Only one word to describe.......World class!!..

Ra
Review №6

Excellent service 👍.

Fe
Review №7

A very convenient place to book holidays within minutes, very helpful ladies and gentlemen.

Ha
Review №8

World class

Mu
Review №9

Very friendly staff and appreciate they do hard work in half salaryNo rest till work not finished

sa
Review №10

Very worst service. There working people character very worst. I never seen like this people. Dont go to DNATA TRAVELS better to go some other travels.

ab
Review №11

We went for ticket new booking very slow process and one lady staff in telephone almost 30 minutes

Ah
Review №12

Very good

Az
Review №13

Excellent customer service

im
Review №14

Very helpfull people

Ni
Review №15

You will get nice offers n travel suggestions from dnata travels....And they are doing visa services too...

Mu
Review №16

They really are friendly and they do make up a real good travelling package for u. I have travelled twice through them uptil now and plan to do more!

Ab
Review №17

Can give me two tickets I gave you five star please please please please please please

Na
Review №18

Dnata sent me a confirmation email few hours after completing my online transaction upon my reservation at one of Dubais most prominent hotels.First thing I receive is a confirmation email with an attachment. The attachment wont open.I called their customer support and they re-sent me the receipt email with details of my booking.Furthermore, I called the hotel the following day to request certain arrangements to my booking. The hotel reservations department informed that I do not exist in their record. And we never received your travel agent booking request that illustrates your name.I managed to dial the customer support to verify, they promised to resolve the matter in few hours, and I shall be notified no later than the following morning.The following day passed and no further updates. I called and they seemed lost and had no idea about my case and it seems no one was following it. They promised again to resolve the matter through their booking supplier before the end of day. Note that my check in time is 24 hours ahead.The whole day passed and no confirmation received. I touched base with the hotels reservation department. They still couldnt trace my name.I called dnata again numerous times to be tossed between reservations and complaints department who were very unprofessional in resolving the matter and providing a prompt update. They promised my booking will be fine.I called the hotel and still no clue over my booking details. After providing them with the dnata confirmation number for the fourth attempt (follow up call). They confirmed they received a booking request but it wasnt processed and put on hold since the agent has not submitted a required voucher.I called the agent to escalate the matter since Im running out of time with no confirmed booking. They informed they are not done yet and they shall get back to me once resolved.This is by far, one of the most inconvenient and unprofessional travel agent I ever dealt with. I highly recommend booking through a reputable hotel booking website instead. Or booking directly with the hotel

Me
Review №19

Good place

ab
Review №20

Worst services I spent more than 6 hours in queue no procedure no care no social distance

Sh
Review №21

Conveniently located at the ground floor with easy parking (paid) on the front and back side of the building. Opens at 9 AM and is until late evening.Book packages offered by dnata travel. Also you can book just the flight, just the hotels, both or your own itinerary. You could book tickets for almost all airlines budget and regular alike.Visa applications can also be made here and Marhaba services can be booked.Dedicated counters for Jet Airways and a few other airlines available. Free water and washroom available.Dnata office accepts credit card payments. The nearest ATM is in the same building on the other end near empost.Edit 31 Jan 2018. The immigration office has been moved from here and you could no longer get the typing services here.

An
Review №22

Great place to shop with great Mall as Deira city centre and affordable shopping corners like green house and day to day. Easy access to Metro to travel anywhere in Dubai. Public transport for visiting Sharjah. Awesome travel planners such as DNATA and Emirates booking office. Many more Airline offices also around 500 mtr radius of deira clock tower

Sh
Review №23

This is one of the well known landmark in diera. Almost all airline offices are located nearby diera clock tower.

Sa
Review №24

Its good and comfortable place but I have to wait for 15 min for jet airways guy after that coordinate very well and fast

An
Review №25

Its cleaned and buetfull

Mu
Review №26

We get all international tourist servuces from here.. also all interstate buses are avialable near to it.

sa
Review №27

Good place ...Dcc metro,bus stop,deira city centre ,clock tower

su
Review №28

Contains Emirates booking centre, jet airways too. One can book holiday packages as well.

Kh
Review №29

Emirates ticketing counter is awesome here.MMI is available for buying liquor.

Di
Review №30

Excellent

Ja
Review №31

It is a landmark building in the heart of Dubai, DNRD office General Directorate of Residency & Foreigners Affairs - Dubai (Dnata office) is very easily accessible and less crowded

Ha
Review №32

So pathetic system to get ticket from here

Ma
Review №33

Its a bus a stop, a few walks away from the historic clock tower roundabout.

Si
Review №34

As good as the name itself DNATA.

Mo
Review №35

Excellent services, friendly staff, great location and all travel services available at the same location.

Ta
Review №36

Thinks dnata.. Coopreit as

Mu
Review №37

Excellent Service, Hospitality

Ve
Review №38

Excellent service. Recommended.

Al
Review №39

Nice place

Ki
Review №40

It has beautiful amazing fountains.

He
Review №41

Deira one of the 2 parts that make up dubai.can be called the commercial hub as lot of the business here are 24 hours, there are 2 many shopping avenues for the common man

Ra
Review №42

Good

Tu
Review №43

Good But watch timing before you go

Sh
Review №44

Picturesque view, sit in the grass on the road sides and enjoy the view.

Za
Review №45

DANAT is a best as always....

Mu
Review №46

😻

مل
Review №47

Jet airways flight have good staf

al
Review №48

My hoarding work

Sa
Review №49

Good

Na
Review №50

Great service company in UAE.

Ko
Review №51

Bad experience with danata staff they book for us a room without canceling and they didn’t inform us about the cancellation issue

De
Review №52

Traffic is flowing smoothly all the time.

Am
Review №53

Awesome

Ab
Review №54

Very helpful staff and good sitting area

Ir
Review №55

Go for emirates airline

Sh
Review №56

Excellant

Na
Review №57

Nice Place To Visit.

Ra
Review №58

Good Traveler.

Mu
Review №59

Very efficient, friendly and knowledgeable staff. The parking was a bit of an issue.

Mo
Review №60

One of the biggest travel and tourism company of dubai

Se
Review №61

So bad rules

Hu
Review №62

Easy. And better

Za
Review №63

One of the first areas in Dubai, full of history

Ab
Review №64

One of the oldest travel agencies in Emirates.

Ha
Review №65

Hospitality

I
Review №66

Good and give you discount

مح
Review №67

Just living near by

Mi
Review №68

On shop stop for booking holidays, flights, hotels, excursions and visas.

Mu
Review №69

One stop shop for your travel needs

Bi
Review №70

Good service

te
Review №71

I really love that clock...

B
Review №72

Good offers

As
Review №73

Going to Emirates airline office

De
Review №74

For all your leisure/business travel requirement

Ki
Review №75

Nearest to my office (EGTC)

Ve
Review №76

Very good staff

ha
Review №77

Very good service

Mi
Review №78

Excellent Travel Advisor....!!!

Vi
Review №79

Love the place.

Pa
Review №80

Good package

Ri
Review №81

👍

Ch
Review №82

Classic. Heavy traffic congestion

sh
Review №83

Fantastic

Ha
Review №84

Nice

TA
Review №85

Best place for travels and tours

Ra
Review №86

Excellent customer service

Fe
Review №87

Very bad travel agency

Bi
Review №88

Very nice

Ra
Review №89

Nice helpful staff

Ho
Review №90

Good service

Ve
Review №91

Good one

LA
Review №92

Nice office

Ba
Review №93

Great

Ja
Review №94

Dnata Residence area is there

Ta
Review №95

All in one place

Vi
Review №96

All in one travel desk

No
Review №97

The map way is wrong

Ta
Review №98

Wonderful place to stay

Jb
Review №99

Large office but not the most helpful staff

As
Review №100

Great landmark.

Information
53 Photos
100 Comments
4.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.dnatatravel.com/
  • Phone:+971 4 389 8411

Categories
  • Travel agency
Working hours
  • Monday:9AM–10PM
  • Tuesday:1:30–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
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