Dnata service is very good, and stuff also very friendly. Emirates one of the best Airlines in the world.
Go to place for holiday travel. Very helpful and courteous staff
Highly appreciated the prompt response and professional service of Mr.Gitesh and his team. I contacted with Mr.Gotesh via email and whatsapp, he is informative and everything complete within one visit. Excellent service and hope to receive other more service with this company.
I have been here for booking a ticket for special flight arranged by consulate. That was my worst day of life. Very long queue in hot weather, the processing was very slow and in this technology world we were supposed to stand in person. Why never facilitated customers through online booking and payment, in which century we are living?
Excellent service 👍.
A very convenient place to book holidays within minutes, very helpful ladies and gentlemen.
World class
Very friendly staff and appreciate they do hard work in half salaryNo rest till work not finished
Very worst service. There working people character very worst. I never seen like this people. Dont go to DNATA TRAVELS better to go some other travels.
We went for ticket new booking very slow process and one lady staff in telephone almost 30 minutes
Very good
Excellent customer service
Very helpfull people
You will get nice offers n travel suggestions from dnata travels....And they are doing visa services too...
They really are friendly and they do make up a real good travelling package for u. I have travelled twice through them uptil now and plan to do more!
Can give me two tickets I gave you five star please please please please please please
Dnata sent me a confirmation email few hours after completing my online transaction upon my reservation at one of Dubais most prominent hotels.First thing I receive is a confirmation email with an attachment. The attachment wont open.I called their customer support and they re-sent me the receipt email with details of my booking.Furthermore, I called the hotel the following day to request certain arrangements to my booking. The hotel reservations department informed that I do not exist in their record. And we never received your travel agent booking request that illustrates your name.I managed to dial the customer support to verify, they promised to resolve the matter in few hours, and I shall be notified no later than the following morning.The following day passed and no further updates. I called and they seemed lost and had no idea about my case and it seems no one was following it. They promised again to resolve the matter through their booking supplier before the end of day. Note that my check in time is 24 hours ahead.The whole day passed and no confirmation received. I touched base with the hotels reservation department. They still couldnt trace my name.I called dnata again numerous times to be tossed between reservations and complaints department who were very unprofessional in resolving the matter and providing a prompt update. They promised my booking will be fine.I called the hotel and still no clue over my booking details. After providing them with the dnata confirmation number for the fourth attempt (follow up call). They confirmed they received a booking request but it wasnt processed and put on hold since the agent has not submitted a required voucher.I called the agent to escalate the matter since Im running out of time with no confirmed booking. They informed they are not done yet and they shall get back to me once resolved.This is by far, one of the most inconvenient and unprofessional travel agent I ever dealt with. I highly recommend booking through a reputable hotel booking website instead. Or booking directly with the hotel
Good place
Worst services I spent more than 6 hours in queue no procedure no care no social distance
Conveniently located at the ground floor with easy parking (paid) on the front and back side of the building. Opens at 9 AM and is until late evening.Book packages offered by dnata travel. Also you can book just the flight, just the hotels, both or your own itinerary. You could book tickets for almost all airlines budget and regular alike.Visa applications can also be made here and Marhaba services can be booked.Dedicated counters for Jet Airways and a few other airlines available. Free water and washroom available.Dnata office accepts credit card payments. The nearest ATM is in the same building on the other end near empost.Edit 31 Jan 2018. The immigration office has been moved from here and you could no longer get the typing services here.
Great place to shop with great Mall as Deira city centre and affordable shopping corners like green house and day to day. Easy access to Metro to travel anywhere in Dubai. Public transport for visiting Sharjah. Awesome travel planners such as DNATA and Emirates booking office. Many more Airline offices also around 500 mtr radius of deira clock tower
This is one of the well known landmark in diera. Almost all airline offices are located nearby diera clock tower.
Its good and comfortable place but I have to wait for 15 min for jet airways guy after that coordinate very well and fast
Its cleaned and buetfull
We get all international tourist servuces from here.. also all interstate buses are avialable near to it.
Good place ...Dcc metro,bus stop,deira city centre ,clock tower
Contains Emirates booking centre, jet airways too. One can book holiday packages as well.
Emirates ticketing counter is awesome here.MMI is available for buying liquor.
It is a landmark building in the heart of Dubai, DNRD office General Directorate of Residency & Foreigners Affairs - Dubai (Dnata office) is very easily accessible and less crowded
So pathetic system to get ticket from here
Its a bus a stop, a few walks away from the historic clock tower roundabout.
As good as the name itself DNATA.
Excellent services, friendly staff, great location and all travel services available at the same location.
Thinks dnata.. Coopreit as
Excellent Service, Hospitality
Excellent service. Recommended.
It has beautiful amazing fountains.
Deira one of the 2 parts that make up dubai.can be called the commercial hub as lot of the business here are 24 hours, there are 2 many shopping avenues for the common man
Good But watch timing before you go
Picturesque view, sit in the grass on the road sides and enjoy the view.
DANAT is a best as always....
😻
Jet airways flight have good staf
My hoarding work
Good
Great service company in UAE.
Bad experience with danata staff they book for us a room without canceling and they didn’t inform us about the cancellation issue
Traffic is flowing smoothly all the time.
Awesome
Very helpful staff and good sitting area
Go for emirates airline
Excellant
Nice Place To Visit.
Good Traveler.
Very efficient, friendly and knowledgeable staff. The parking was a bit of an issue.
One of the biggest travel and tourism company of dubai
So bad rules
Easy. And better
One of the first areas in Dubai, full of history
One of the oldest travel agencies in Emirates.
Hospitality
Good and give you discount
Just living near by
On shop stop for booking holidays, flights, hotels, excursions and visas.
One stop shop for your travel needs
Good service
I really love that clock...
Good offers
Going to Emirates airline office
For all your leisure/business travel requirement
Nearest to my office (EGTC)
Very good staff
Very good service
Excellent Travel Advisor....!!!
Love the place.
Good package
👍
Classic. Heavy traffic congestion
Fantastic
Nice
Best place for travels and tours
Excellent customer service
Very bad travel agency
Very nice
Nice helpful staff
Good service
Good one
Nice office
Great
Dnata Residence area is there
All in one place
All in one travel desk
The map way is wrong
Wonderful place to stay
Large office but not the most helpful staff
Great landmark.