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Desert Gate Tourism
Dubai, United Arab Emirates
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J
Review №1

We left at 4 p.m. from the hotel to arrive green 6 p.m. after a 4 × 4 ride HOWEVER 6 p.m. we start to enter the camp with a chamezu ride (1 minute max!) The meal opens casi directly and early at the same time in Express mode At 7 p.m. the sprectacle starts, it closes the buffet (very small buffet) at 7:30 p.m. At 8 p.m. he suddenly cuts off and says its over So people are all surprised No one could have dessert No surfing, the driver is waiting for us Some have not fzit the ewne or not been able to clean it 30 minutes later to obtain the final rendering Swawzrma and bread making nonexistent but sold well In short, a tourist trap (not known for this Dubai) !! Total disappointment 9 p.m. at the hotel

Ro
Review №2

We lately visited UAE and during our visit 3 times we had an oportunity to use the service served by the Desert Gate. It were: The new and the old Dubai, Abu Dhabi and Safari. Each excurtion was organised very professional. Safari in 4x4, V8, Toyota Sequoia was something I will never forget!!!

ba
Review №3

Nice desert spot for safari, good driver

Ma
Review №4

Really great experience! We have so much fun while in the dunes.The company also provides rides with a very professional quadricycle driver. In the end of the safari you can enjoy a tradicional dinner and dance at their camp.Really worthy the price.

Di
Review №5

We booked our Tour with Mr.Abdul Samad. He was really friendly and explained us our all Things to see.He did a really good job. It was a great Day in a Desert. We did Sandboarding and booked a Quad. We would always book it again. Thanks for the great day.

Mu
Review №6

This is my 5th desert safari tour as resident of Dubai but first time with desert gate tourism. it was longest dune bashing ever I had previously,.our driver Mr. Zahid Sohail was very professional and update us step by step through out the tour. Mr. Vaseem Raza was excellent with booking and follow up and later call for feed back, really thanks to him for wonderful.customer service.very nice quite and fully.decorated camp, free shahsa, henna, camel ride, falcon show, BBQ Dinner different from other camps, Night camal pass out and free falcon photos. pressing table with beautiful light. I will highly recommend for Desert gate tourism desert safari, good value of your money and differ from other I had before 5 times ...

Ja
Review №7

I really liked it. Our driver ( I am sad to say I forget his name) was awsome. Very informative and great fun. Real good driver and made our ride in the dunes awsome. Even saw a gazelle. The whole trip was great. Good food, great entertainment. This was the evening tour with bufee, ride and sunset in the dunes Dubai.Nice food, nice entertainment. The location of the dinner/ entertainment felt very fabricated for tourist, but just go with it and youll enjoy yourself.

Ir
Review №8

Great support and organisation for staying in Dubai.

Po
Review №9

Mr Badat and family would like to Thank Desert Gate especially Abdul Samad(the Driver) for giving us an amazing experience in the Dessert. From the Dunes to the camp night, everything has been beautiful and definitely an experience we will never forget.In addition Abdul Samad was an excellent driver which added to the amazing Drive on the dunes.

Ma
Review №10

Our driver was quite boring. Not a single word or introduction on the way there or back. We had to put our own music on to break the silence. I had to ask question about places we were passing and still no descent reponses. Its a shame parts of the desert we stopped at for a photo opportinuty was dumped with rubbish. The camels and falcons at the site were nice. Entertainment and food was average. I wouldnt book other tours with this company.

ẬỈ
Review №11

I booked their services from Dubai Airport to Palm Jumeirah & Back for our holidays. On our arrival in Dubai, they made us wait around 30 minutes at airport telling us driver is on its way. I thought its OK the service may be slow. But worst part was returning back to airport a week later. I specially reconfirmed our return trip to airport a day before & was assured all is fine. However the driver didnt appear at arranged time, thats when I called them & they said, they will check & call back. No call back from them for another 15 minutes so I called again & was told drivers is on its way. I was advised by hotel reception that if driver doest appear 30 minutes from its arranged time, we should take normal taxi or wed miss our flight. The driver did appear just when we were leaving hotel lobby for a taxi.When asked what made him late, his answer was I am not late. This was bit shocking, so when I showed him the letter confirming the pick up time, he said he got message to pick us up only 5 minutes earlier & he showed it to me on his phone. Apparently he was right, but still very rude man because even though it was his companys mistake he was adamant that he is not wrong, and he is not late. I expected him to at least say sorry for the delay, even though it wasnt my fault but not, he kept on repeating, I am not late, I am not late at all.Id never ever advise using this kind of service where mis-management is at its peak. They completely forgot us and only sent driver when I rang them. These type of companies can make your flight missed. Uselss company.

ph
Review №12

The transfers from and to the airport were excellent. Both drivers and cars were first class.We were let down by our experienced advisor who made no attempt to contact usfor the first three days. We had to contact him on the third day having to ring three times before making contact. We wanted to book a Dhow Cruise and were told he would meet us at 5pm on the day at our hotel to complete paperwork and make payment. A phone call from him that afternoontelling us he was not coming but transport for the cruise would be at our hotel between 6.30pm and 7pm that evening and we were to pay the driver. We sat in the lobby waiting from 6.25pm until 7.25pm and nothing turned up and no-one made contact. We decided to abandon plans of a dhow cruise. We never saw or heard from our experienced advisor again.Also we did not get any notification in writing (as stated) of our return transfer pick up time which should have been delivered to our room. It was left to us to ring Desert Gates office at 5pm theday before we due to be picked up at 4.30am (not very professional)

Ly
Review №13

My crew had Abdul Bari as our man driving us for the desert activity. He was simply awesome. Friendly, fun, welcoming, that was a highlight of my Dubai trip. Go Bari I give you 140% entertainer of the month. If you want to have fun for the desert/safari tour, ask for to have Bari as your man. You will not regret. 👍👍👍

Kh
Review №14

Nice place

Bo
Review №15

Desert Safari, &Abu DhabiOur family booked an excursion whilst staying at the amazing Atlantis, The Palm. Our family of 2 teens and 2 youngsters used the Concierge services team where we met the super friendly Maruf who gave us a range of options and pricing. We settled on an experience that also included evening entertainment and BBQ, shisha etc.We were collected by our driver, Numan, who was just fantastic. Thoughtful and super professional, he made sure every element of our trip was 5* - and he is an amazing desert dune driver - I told him he should go professional!!We have been so happy with Desert Gate via the Atlantis Concierge Services we have booked more excursions including a day trip to Abu Dhabi with another fantastic driver Ghulam Mohammed who was an absolute gentleman and gave us a google-like description of everything we passed!!Today we booked jet skiing - so you can guess, we highly recommend Desert Gate and their amazing staff!! 5 stars

Sh
Review №16

It was truly an adventure, you felt like you were on a rollercoaster ride as you were driven thru the desert. The ambience was amazing

Al
Review №17

I book my tour from my hotel travel desk andI have been picked up from my hotel Reciption with a local Guide he speaks very Good English very informative and qualified his Name is Bari you will be very lucky if you will go with himHe explains a lot of things about DubaiThen we reached the Dunes we had to much adrenaline Riding the dunesAfter we had a wonderful evening to many shows and a nice open buffet BBQ 🍖Camel 🐫 Riding to and falconry show and uaola show and Egyption tanoura show and unlimited soft drinks 🍹 I would recommend it as must do activities in DubiaWhen I will come back to Dubai I will do agian only with Desert Gate TourismDesert gate is a very high quality travel agency

Al
Review №18

Today we went o an safari tour. Our driver wasAsghar ali shah. He was great i think the best guide in town. Thanks for everything it was a great day. We enjoyed a lot

IO
Review №19

The best desert experience! Jeeps, camels, falcon show, and finally a lot of experiences into the traditional village.

Be
Review №20

Pro staff nice camp n the show is amazing

is
Review №21

Relaxing place

Mr
Review №22

Very professional company Maureen our driver was so polite and genuine and drove very safely will use again when we next visit in November

Sm
Review №23

One of the best tourism company in dubai

Ch
Review №24

What a joke ..the driver was continuously on his phone ,the desert was a dump site and the sand was hard pressed from the thousands of cars(2500cars ) ..what a waste of money

Mo
Review №25

One of the best DMC Companies in Dubai

Wi
Review №26

Wonderful and a Professional DMC / Wholesalers

Се
Review №27

Super company. Very very good.

Yu
Review №28

The best travel agency in UAE and Oman

As
Review №29

Working As Operation Assistant in Desert Gate Tourism LLC

AL
Review №30

Good

Si
Review №31

Good place to plant your vacation

Gr
Review №32

The Best!!!

Cl
Review №33

I recently did three activities through the Desert Gate during a short week-long vacation in Dubai. In addition to this I had purchased transfers to and from the airport. I would give four or even five stars because everything went very well (in particular the Abu Dhabi tour was conducted very professionally by the guide Moez Msolly).Instead, they are only three stars due to a single, not negligible, criticism, the Discover Historic Dubai tour. We were a group of Italians, about a dozen, but we didnt know each other, it was the Desert Gate that merged.The guide, a gentleman who spoke a passable Italian whose name I unfortunately did not memorize, took us (before the tour) to an art gallery It was of course a simple tapestry shop (carpets to hang, in short ). In a closed, windowless room, the group had to put up with the classic sales presentation. At some point I got up and left the building, but obviously this does not prevent the loss of time, about 30 minutes, and the absolutely unprofessional and unacceptable psychological pressure to buy. Basically I was picked up at the hotel at 8:15 but the actual tour actually started (at the Dubai museum) around 10:30.Needless to say, the stop at the shop was absolutely not mentioned in the tour description. And luckily I made it clear, otherwise there would have been a further stop in a shop in the Souk.

Ma
Review №34

I made a city tour in addition to the multiple help of Mr Ahmed Ismail (Retrait By Sofitel at the Palm Jumeirah). In fact, in addition to Competence, professionalism also counts on the help of Mr. ISMAIL, with his careful education and proven competence, he helps us in everything with an outstanding efficiency and friendliness. He even booked me the covid test that I took comfortably in my room (where Mr. Nurse went) at a very low price. I recommend everything from this company. Simply the best!

Bi
Review №35

We love going to the Dubai desert ...Our driver did not understand a word in Portuguese, and we did not understand anything in Arabic and no English ... but he made sure that we teach everything he would do and made it very clear everything we would do and everything worked out .. . was very fun because our driver was very cheerful and liked to talk, listen to music and always asked if everything was ok !!!We took a lot of photos and recorded many videos through the dunes ...Arriving at the camp had falcon show, camel ride, camel photos, photo with typical costumes, had henna tattoo plus the person who would do the tattoos disappeared and no longer appeared ... finally had snack, juices, sodas, buffet, had tanoura dances and belly dancing performances with barbecue food and sweets typical of the place ...I would like to thank the hotel Manzil who through Concierge Services Adam sent us to Desert Gate tourismThank you and congratulations to all !!!They deserve the 5 ☆

lu
Review №36

Little intimate but well organized overall

ke
Review №37

Very good value for money

Ha
Review №38

Everything was perfect 1 without fail

Information
96 Photos
38 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.dubaidesertgate.com/
  • Phone:+971 4 442 1155

Categories
  • Travel agency
Working hours
  • Monday:9:30AM–7:30PM
  • Tuesday:9:30AM–7:30PM
  • Wednesday:9:30AM–7:30PM
  • Thursday:9:30AM–7:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–7:30PM
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