Ver bad experience ordering chicken biriyani...... They served three seperate items chicken fry, rice and gravy in a bowl and call it biriyani. And when I ask the waiter how do you sell this item by the name biriyani.... Its deceiving and the waiter replies this the biriyani we serve here......with an attitude like (venenki kaichit poiko).....!
Its one of the best restaurant in Dubai for Arabic food. The food quality is good, but the restaurant is crowded on holidays. Reserving your seats over phone before you reach will be a good idea. Waiting outside for our turn in the summer is horrible. I tried the variety chicken charcoal which is not much spicy for kids. Worth a try. 😊👍🏽
Edit: Something got changed recently. Quality and taste is very poor now. Will never order again.Past Review: Goto place for Charcoals Grills ans shawarmas. Excellent quality and service.Can get super crowded in the evening and weekends. Expect long queues. Free parking infront.
Fish Fillet Grill was delicious, recommended over Chicken for the flavour.Place can be crowded on weekends, hence expect bit of wait.Katcha Parking available up front.Place is family friendly.
Nice Restaurant with courteous staff. The outside dining must be done up either by putting Pavement or simply not having outside dining till the mud area in front of the building is done. Great food and value for money.
Pocket friendly tasty food
Very bad delivery service. Better not look for home delivery Servcies. They will never keep their word
One of the best restaurants, varaity of options for BBQ meals specially the spicy one 😋
4 person barbecue has enough stuff only for 2 people (2 soup, 2 lamb chops, 2 salad and 2 hummus) there is other meat but the best stuff is not given in good quantity and a 2 person mix grill only has hummus and soup for 1 person. Sometimes grill is not tasty (less salt or cold or undercooked)Consistency lacking.On the plus side the grill IS delicious when they manage to cook well and send on time. The soup is very delicious and salad is clean and refreshing ( and less) :D
Mutton Biriyani is fantastic.Charcoal is good.This place is economical and they they keeps their quality.Mutton ran is enough for 3 people and it is very tasty.Dont even think about coming here on Thursday evening as it is too much crowded at that time.
Ordered Grill chiken biryani and found 1 burnt chiken piece with lot of cheap quality rice. Testless and worthless..Will never order
Such pathetic service ! We ordered Veg fried rice,Mixed noodles nd Lamb chops. The person who took the order when repeated also we told him we want Veg fried rice! But when we received the same we got Veg Noodles and Mixed fried rice. When we called to express the same they were not even patient enough to listen and kept on repeating that we did order the same. When we insisted them to replace they said they will do the needful next time. But we wanted to have it replaced and the person who spoke on the phone was so rude that when we told we will report to the authorities they said - don’t threaten us! Infact we were not threatening them we told them very clearly what we placed and we won’t have called them if we had got what we placed! At last they said will deliver but will take time and yes i have been waiting to get the fried rice delivered to Rashidiya!!!Such pathetic customer service by the SHATTERS DUNES staff!! Never recommended!!!!If at all an option to rate the worst I would do that!!
Not at all hygenic and not a tasty dish what they are serving. I am not impressed
Food is good but the rush in the evenings.. omg. Too much people and the wash areas are not that good.
Chicken charcoal, Khaleej burger, chicken tikka club, shawarma and the Indian chili chicken parata. I’ll go there again and again..
Mediocre food and terrible service. The place had decent charcoal chicken, nothing great. Ive definitely had better charcoal chicken. Consistency of the hummus was off. The main issue was the customer service. The whole dining experience was ruined when we were given the bill when a couple of our group members were still eating. Furthermore, we were asked to leave by the waitress stating that there other customers waiting. From my experience customers who are eating shouldnt be asked to leave rather the ones waiting should be asked to wait. This place is run like a business not a restaurant that provides a positive dining experience.
Nice place nice fish boneless and nice staff specially Lady Ms Yas
Great food. Had the Chicken Pepper Grilled Chicken, American Chopsuey, Baba Ganoush, and more. Friendly waiters. Really appreciated the courtesy Mutton Soup that was provided FREE before the meal. 👌Waiting time with a group is ridiculously long.
Great food, but need more frequent cleaning of the toilets and possibly a separate toilet for ladies.
Food was OK. .but space very conjusted & AC was not working wen we go thr
Shawerma are different, crispier than normal. Expect some rush during weekends. Parking may be Kucha depending on availability of paved parking, make sure you dont miss the little exit from the road.
Affordable good food...good for family or singles like
Pepper chicken charcoal was goodMutton soup starter 👍👍
We have tried their grills at different times. Always their taste is the same.. really tasty.
Beautiful Restaurant located in al Qusais-lulu village .They are serving delicious foods chicken charcoal and fish with green chilly masala superb,Tasty, yummy .
Must try fish tawa fry.. loved it..
Very good and tasty food. Best chicken charcoal I’ve ever eaten
Ambience was dark and dingy.The hostess will try and sell their signature dish - we tried the fish fry - was with the least of spices and tasteless.
All most all items are available specially grilled items also Malabaris special item called Avil Milk. Weekend it is crowded and you will have to wait to get seats.
From black pepper charcoal chicken to club sandwich, from chicken dum biryani to authentic Keralite lunch, Shater Restaurant has it all to fulfil your gastronomic needs.Moreover, they have several branches throughout Dubai and Sharjah and been in business for around 2 decades. Humble and cooperative staff. Two thumbs up.
Do not recommend at all.The quality of chicken is poor.Fell sick right after eating , had to visit the hospital.
Best charcoal in town. Super customer service and ample parking space.
Good tasty foods. Always busy. Need to wait in queue to get a table. Foods are delicious.
Shater one of the best restaurants in Qusais area.
Very good chorcoal chicken variety
The worst services I ever had. Delivery time minimum 2 hrs, I am telling from my several experience
Had a very bad experience with the staff , was very rude and also gave us the bill when we hadnt even finished eating and wanted to order for more. They asked us to leave because they had another group of people entering and just assumed that we were done ordering.Even though the charcoal was good , do not visit I would suggest to order online only !!!Very Rude staff!!!!!!!
Irresponsible & careless service. Doesnt even answer the calls properly.
The food is not at all good. Personally I am not satisfied with the food there and its not worth for the money we pay
Best charcoal !!! Weekend are crowded but its worth waiting for a table.
Ok ok
Food is always awesome but need to brush on their service parameters.Looking forward to get it done.
I really didnt have much here other than try their meat shawarma on the recommendation of my friend. It was quite nice with a good portion of mutton in it nicely sliced for easier eating rather than chunks which some cafeteria and restaurants have a habit of doing. Was told that their chicken charcoal is very nice too but I shall leave that part for the next time Im around that area.
The chicken wasnt hot and the it seemed to be double fried, the masala on it was dry.
Tasty food and quick responsive staff.Quality Stuff !!!
Worst customer behavior, considering only Malayalee rest all other state they dont care, i feel same experience 3 times. I never go anymore.
Best chicken charcoal in Qusais. For spicy lovers, try their Green Chilli/ Pepper/ Variety Mixed Grill. For others normal charcoal is also available. All of them are of good quality, taste and their service is also very good.For dine-in it might be busy during the weekends, so people has to wait outside. They have free delivery option for people residing in AL Qusais.
Beautiful place good food
Consistently maintaining same taste & services. My all time favourite is Green Chilli Chicken Charcoal with soft Khuboos, fresh Humus and Garlic Paste, Salad, Hot Soup. Nowadays due to covid precautions and restrictions late night dinning is not so convenient as before. Last and most importantly its economical.
Best Charchol in Dubai
Previously it was good food and for the latest experience I didn’t like the charcol coz the chicken was very hard and taste was not also like the previous. I think they changed the chef and anyway I didn’t like the food now😡😡😡😡😡👕
Best place for pepper charcoal chicken. Mango falooda must try.
Good ambience with very good service.Fish grill is good and the pulao is so yummy..
Nice hospitality and ambience. Loved the taste of food.
Nice dine out, especially for grilled at a fair price.
Great food quality and taste are wonderful specially grilled chicken. Full of flavours and economical recommended.
Awsome grill
Food is tasty and has become my go-to place for mutton raan , pepper grill chicken etcService is a little slow , normally they take a lot of time to serve.
Never compromising taste
I become a fan of hamoor fillet grill..superb
Beef roast👍
It is very nice kids also enjoyed it
Outstanding food😍 with great customer service❤
Highly recommended for grill. Dont go on weekends. It packed. Recommended to go on weekdays. So that you can enjoy the food
Fish was awesome (amoor) chicken charcoal not that much but its OK
Good food. But not a great place to sit. Its always crowded. Youll have to wait for more than 30 to 45 mins to get an empty table.if you are more than 4 then expect a much more delay for another table to be free.
Very bad service.. Unprofessional staffs..with bloody attitudesFood is below avarage..
As usual the Shatter branch did it again. The food was properly served and was tasty as expected from the franchise.The place is very much loved by families, especially the south Indians. The night when I went in the place was packed with families and it was hard to get a seat so had to sit out side. But in this cold weather made it a luxury as compared to the rush inside.The price is slightly above as from the moderate but still a good meal. Hoping to try out more dishes from this branch.
Best restaurant for all the grills. Delicious and the price is also reasonable with ample parking space.
Good food. Good taste. Pepper charcoal is the best
Amazing,tasty food,Good service with friendly staff and super clean.Some best dish you Must try-pepper charcoal chicken,charcoal fish,chicken 65.
Good service//tasty food//will visit asap
Great food, good service
I like grill pepper fish and chicken.
Previously it was good food and for the latest experience I didn’t like the charcol coz the chicken was very hard and taste was not also like the previous. I think they changed the chef and anyway I didn’t like the food now😡
Best chicken charcoal