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Supercare
Dubai, United Arab Emirates
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Comments
Fa
Review №1

Aggressive sales method, three ladies came very closed to me, did not even give me time to check by myself.They’re here only to make money, they were saying that it was all natural products, so I believed them and when I went back home and checked myself I saw many contraindicated substances in items they sold me!So I immediately returned them as mentioned on receipt refund is possible. On the phone one is employee told me they will refund.So I went back to Supercare dubai mall branch and They started saying they could not refund me as I paid by card (not mentioned on receipt) so they wanted to give me a voucher.I talked to the lady I had on the phone and asked her why she had told me refund was possible, she replied “I told you it was possible but complicated and I was not expecting you to come that early” I said I wanted to talk to manager as she was there when I bought the items. They told me manager will maybe come at 2 or 3pm they weren’t sure.Anyhow, after reminding them I have rights as customers they made me fill a form, and for some reason they took my credit card numbers!!!I’ve never had such a bad experience with a pharmacy I’m my whole life.They told me refund will be proceed within 21 to 30 days.After a month I’m still waiting for the refund and they aren’t really cooperative on the phone.Worst experience ever, I do not recommend this pharmacy there is much better service in Dubai.

Mi
Review №2

They often have good offers and products. But their voucher thing is a scam. They keep on changing the type of products included and they don’t allow you to use all your vouchers on one product so beware because they don’t explain that to you when you get them. The surprise is when you want to use them

Pu
Review №3

Met pharmacist Mr. Mohamed at the pharmacy, 5 stars for his skills and customer assistance.Highly recommend Super care over all other nearby pharmacies.

Sr
Review №4

Be careful. They are selling products, even expensive ones, with expire date which is in few months or weeks. They will not warn you about it.

Lu
Review №5

You get the service you would expect from this big budget Pharmacy. I was sold a child’s sized product for my wife and once I tried to exchange it after her birthday 8 days later they said they couldn’t as the exchange period is apparently 7 days due to covid.Plenty of other great pharmacies at Dubai mall, do your self a favour and stay away from this one.

Me
Review №6

Worst delivery service ever ... specially through insta shop, more than one hour to deliver a nasal spray and he say sorry it will take more 20 min like I am ordering shampoo and not something for the ppl to take breath !! Better to them to sell sweets and chocolates or pizza

lo
Review №7

Huge pharmacy in ground floor Dubai Mall at cinema entrance. Almost you can find all your pharmo and healthcare needs here!

Ar
Review №8

We all worry that others won’t like who we are at our core. We all benefit from the assurance that being ourselves is enough.

M
Review №9

Great customer service !

Og
Review №10

All types of skin care are available

Sh
Review №11

Supercare dubai mall branch very bad customer service ! 2 time I experience, seeking for help . but no one cares !!!!!

Ma
Review №12

Well set and large pharmacy.Good service

Be
Review №13

Very bad customer service

HU
Review №14

Nice

ch
Review №15

WELL

sa
Review №16

Excellent customer service and great pharmacy .. helpful staff, helpful .. Thank p Distinguished Service

هب
Review №17

But, please, God bless you in your presence to press in the name of Bispor 5 caliberPlease respond to me, there is a 5-drug Bispor in Dubai, please reply or not

ZA
Review №18

Pharmacy available most needs and large

张玉
Review №19

By chance

Information
9 Photos
19 Comments
3.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.super-care.ae/
  • Phone:+971 4 434 1687

Categories
  • Pharmacy
Working hours
  • Monday:10AM–12AM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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