I used to love to come here to trim my parrots nails but last time I went the worker there was rude to me for not booking an appointment even though I didn’t know because they didn’t provide a website to book an appointment+ I have never booked one before with them
Best pets grooming destination with affordable prices compared with other pet shops. Highly recommended for your loved pets
This pet store are selling sick bunny rabbits. I sadly said goodbye to my bunny after just 3 weeks of having her at home. Do not buy from here.
The groomers and staff are the rudest employees Ive ever met. They are VERY rough with cats and kittens. My pets came out of there scared. I will not recommend and tell everyone I know to not go to this place. AWFUL!
Fantastic customer service by professional staff members
Selling sick animals. Owner very interested and not carrying
Useless solutions for my pet compare to the price which is really (expensive)
Very good labs
The owner doesnt care about the well-being of the animals. Do not recommend at all this shop.
Proffesional, efficient & lovely cooperative staff, highly recommended.
Dr Irfan and the nurse are professional
Nice enough but not very well run - lots of basic items missing and I had to keep phoning for them to be brought up. Reception staff are friendly. Rooms are very large and the decor is pleasant.
Friendly and accommodating staff,a lots of good products.
100% recommended the employee bashir helped me so much and gave me a amazing discount please buy from this store i got my kitten from them a cute persian male
I havent experienced uptown branch but Al Barsha Mall branch is awful. Just got my cat for a grooming service and now he looks abused, has a lot of missing hair and looks a bit bruised
Spoke to the groomer on the phone to tell him what i want and he kept shouting “what you want” i clearly said i want a medium shave on the back side and a full shave on the abdomen since my cat seems to get most hair knots there. He did not want to listen and kept shouting on the phone and my cat came back with a full body zero shave.
Somehow the quality of grooming for our cat deteriorates each time. It seems like the groomers do not listen to/acknowledge the instructions on the hairstyle and we ended up with our Persian looking like a rat several times 😣
Very bad. They trimmed my cat’s whiskers and no one informed me, I noticed when I came back home.
Took my cat for a wash and he immediately got sick due to water getting in his ears and suffered ear infection. If you love your pet avoid this place at all costs
No parking that allows pets - the paid parking in front of the store costs 26AED and that’s what you would be paying for the 2 minutes needed to drop off and pick up pets for grooming.
I loved the grooming! I brought my kitten and asked to take very good care of her - the staff was so nice and delicate!!!
Took the cat for trimming without an appointment. Fast efficient service. Cost 126 Dhs, took 15 minutesThey have only cat bathing and trimming/cutting.
Bad experience when bathing my cat. One staff was using the big dryer in a high temperature and the 2nd staff was holding my cat in a very rough way. I was obliged to interfere after few minutes, asked the 2nd staff to stepaway. While the 1st staff suddenly used a smaller dryer..
Quick service and friendly staff
Good
The doctor very bad and he do only consultation for nothing only we pay double every next time and he doesn’t give us the good medicine تعاملهم جدا سيئ ولا انصح في هذه العياده 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Fast service and reasonable prices for animal and bird care..Fast service and reasonable prices for animal and bird care
---June, 3O, 2O21---Take a first date and then come 😁🐈✨
The cutting technology is not good. The poodle has a terrible hairstyle. I will never go again.