I was in need of Hamster bathing sand on a urgent basis , this was the only pet shop in UAE which delivered it to my home in just 1 hour , how amazing is that right , very helpful was Michelle , she really went the extra mile to help me …. In return I’m a satisfied customer and my hamster is super happy and a sleep now ……👏🏻👏🏻👏🏻👍🏻👍🏻👍🏻👍🏻❤️
Very well organized store.. can find all food items, accessories for my cats easily.. affordable prices and very helpful staff.. Especially two Indian ladies too supportive love to be there.. 🤗❤️ will recommend my friends to visit the place.
They do a nice grooming job, nice staff, they also have a quite good collection of pet stuff and even fish and aquariums ,
Very very beautiful Nishikigoi.I can stay this shop all day long jyst for seeing nishikigoi.According to shop stuff, they import thise nishikigoi from Japan.Real nishikigoi are there.Condition looks nice.You can buy many equipment for the same.I did not expect that I can see nishikigoi in Dubai UAE.After visited tgus shop, I clould relaxed.Thank you.
I visit this store almost every month.. itz Easy to get things , well managed... aquarium is good.. but prices are higher compared to other pet store.. helpful staff..
Please don’t keep your fish in such small tanks, and tanks without aeration as the fish will suffocate, I saw a fish in a drinking glass today this is cruel, I also saw a dead fish in a tiny compartment. Fish aren’t ornaments they’re living creatures.
THE SADDEST ANIMAL CRUELTY IVE SEEN! I went in today to buy treats for my dogs and passed by the puppies section. Sadly there were 2 German shepherds and poodles panting excessively of thirst.When I told the lady at the cashier to send someone to have a look, she said don’t worry they have water. Their bowls were empty, tossed upside down. I insisted and someone brought water, the poor dogs were drinking for more than 10 mins.I obviously did not purchase a single thing from this store. This is a disgrace, treating animals like dirt without giving them the basics needs, WATER! Big shame.
I love this shop and friendly staff. All animals are clean and neat. We like to come with my kids and have a little play
The aquatic section is amazing. The aquarist is simply the most helpful person you would meet in the fish keeping hobby. Would keep visiting.
Visited for some aquatic supplies - very well stocked, and the staff are friendly - I appreciate them taking the time to entertain my daughter. The planted aquariums are spectacular.
Animal cruelty going on, Please dont buy from this supplier. Your supporting them being cruel. I was in tears.... I hope the owner goes to hell! All the animals are not fed or watered on the weekends, sores and lifeless. Slow death for most of them.
Amazing love this place.. so calming and animals are adorable .. want to take all of the animals with me .. friendly staff xx
I do not know about their products as I never had the chance to get what I ordered as the staff didn’t seem to care about what I was inquiring about. They were rude and almost seemed like they didn’t even have the time to assist me in getting food for my cat.
We just visited their Sheikh Zayed branch, Salma was very helpful and the african guy (I forgot to ask his name). Their focus is not just to sell but they will advice you the right chew toys / treats for your furbaby that suitable for their age.
Amazing service and very good staff!Definitely recommend it!!
Casually strolled in to look around and met the amazing Mohamed who does awesome aquascapes. If you love fish tanks then you must drop by and have a look.
Well organised shop to meet your daily pet requirements.You are sure to find any product that you are looking for your pet family member - leashes, collars, behaviour products, healthcare, small animal products...
A nice decent shop with good options of fish, aquariums, filters, aquarium decorations. They also have dog pets, dog abd cat food and accessories.
Loved the way the took care of my dog
Very kind and have all right products
Time management issues. They gave me an appointment and when i went there they told me that the groomer is not here yet. Had to keep my poor cat overnight as i didnt have a ride to pick him up, grooming service was high priced and wasnt a gear job
Very helpful staff 👏👏👏
Nice place 😊
Good place for pets and pet accessories
Best pets shop 😁
OMG ... Perfect organized
Friendly staff and helpful
Visited the sheikh zayad branch twice in 3 days. There is a dog who has an serious eye infection and on my first visit I asked one of the staff that hes sick and needs to see a vet and he said we will give it back to the supplier as we are covered.The dog needs urgent medical attention and regardless this being a business for you guys it would be great if you could look in the matter.
Great staff and services
Overpriced and has no variation for toys and food
The perfect place for you & your pet
Best store for pets food in Dubai.
Very good
Staff is very kind and helpful petplus have many beautiful pets birds and more things
I passed by their shop today and I saw this poor dog full of mats, unwashed and feeling so weak in one of their cubicles. I asked the staff if this dog has been abadoned or rescued. To my surprised I was told that this dog is actually for sale and he wasn’t washed for days due to the absence of the groomer.I said to him that it is impossible for this dog to be unwashed just for a few days. Their rude staff answered and asked me if I want to wash it myself because they have the facilities. Really? Is this how they should treat a customer? No wonder how they put these dogs in a miserable state. Please dont patronize this shop.
Only place I found that would cut my parrot’s nails and file it’s beak and for a good price!
I have gone there to buy Betta fish. They have excellent stock and reasonably priced also
Knowledgeable staff but i think their prices are higher than other pet stores
I don’t know if i can call you human, keeping those animals there down there in cage for such a long time.... the same poor animals more than one moth.... you can even read on their eyes how unhappy and unworthy are... wondering there is no law to forbid keeping animals locked in captivity....SHAME to the owner of Mercato Pet Plus
The dogs for sale don’t even get a bed to sleep on and are made to sleep on the cold floor, shame.
Well organised pet store
Not clean and over priced place
Nice staff and good stuff.
Great splays and reasorsis
These are very crooked people. They lied to me about the age of a dog, and have jacked me around on the price. I dont trust that the dog is not from a puppy mill because they have lied about everything else. Do not support these people, they do not respect animals.
Great selection of products
Good one
Amazing place
It is ok ...
Very friendly store
Little expensive
All that is needed for pets