Extremely poor service. Our shipment is still at the point of origin in the UAE, 6 weeks after it was packed. Numerous emails and phone messages have been ignored. We have medical equipment for our special needs son in the shipment. The company have been told but still no response. Absolutely dreadful service.Edit: You have responded to my review to say everything has been resolved. It is now September 20th and the container is still in Dubai after being packed on July 5th. I am being asked for further higher shipment costs after I have already paid for extra once. The communication has improved but the situation has most definitely NOT been resolved.

Your crew has been very professional and nice throughout the four days of intense work. Density packing was done creatively yet safe, and it certainly helped to reduce the volume. Eventually, everything was packed on the projected 60 cbm. In that sense, it is astonishing (for me), how precise the result of the survey has been.

My experience started well, responsiveness was great, however as soon as payment was received for my international shipment the experience has gone from bad to worse. It takes weeks to get a response, and my shipment has still not left UAE 3 months after payment was received. I am truly disappointed by the way this has been handled and lack of response to keep me informed of the status of my shipment of which cost me a large amount of money.

Shipment never arrived and Allied did not respond to my emails. or Telephone calls they even went so far as to block my HC number. they even had an audacity to request more money saying that the shipment was heavier than the confirmed weight at collection.

Team were very professional during the packing & uplift with great communication &all care taken during the process.

International move from Dubai to our new home in the UK via a Pickfords storage in Gloucester. Excellent service throughout, both in Dubai and the UK. It will probably be our last international move, but would not hesitate in recommending Allied Moving Services to anyone in the UAE.

Avoid this company. They initially gave me a decent proposal, but once we did a virtual survey they presented me with an unbelievable volume estimate requiring a 40ft container leading to a 50% increase in price. Following that, they still didnt want to talk to me via phone and I opted out of using them.

Absolutely terrible. Misleading door to door quote with a bunch of hidden costs popping up repeatedly. Despite following their plans and instructions, horrible delays with no justification (other than the casual this is beyond our control) and obvious lack of programming. The difference between their fancy sales pitch (by a slick British salesman) and their follow through (a hapless, out of her depth moving manager barely speaking English, sitting somewhere in Asia) has been disastrous. Bait and switch. We re 7 weeks into a 4-6 weeks max move of our livelihood, and still getting the next week we ll know more lip service. Shame we couldnt rate 0 stars.

Very poor customer service. Charged a premium price and delivered substandard service. Operates as a different company in different countries and continually places blame on affiliate companies in other countries for poor communication or misunderstandings. Takes no responsibility - everything is the customers fault. To add insult to injury demanded additional fees to deliver to final destination even after customer demonstrated there was no credible reason for extra charge. Resolved after weeks of argument in favour of customer. Every box is labeled Allied Pickfords - The Careful Movers yet we received boxes where no packing was used at all - shoes and purses were just heaped into a box. Some shoes were damaged beyond repair and a dozen purses were so crushed it took days of leather treatment to restore to their original shape. Disappointingly, a number of small items went missing, several more were badly damaged. Delivery at the final location was entirely focused on how fast the job could be done, not how carefully. Finally, 2 cartons were never checked off the load manifest. Reported to office in Dubai but never received any follow up. There is no good reason to pay Allied Pickfords higher prices - shop around.

Very Unprofessional - I definitely would not recommend this company. Their quote was not the lowest however as I understood that Allied Pickfords were a professional and reputable company I decided to proceed with them for my move. The representative who did the survey and provided the quote was professional.The packaging was effeciently carried out. After the goods were removed to their warehouse the remainder of the move was not managed by the Move Manager.Inadequate guidance or feedback was provided on the filling out of documents and paperwork to be submitted for customs clearances. Thankfully the local shipping agents at the destination were helpful in completing the documents for submission. The documents which were submitted to the UAE team were unchecked by them necessitating resubmission to obtain customs clearances. The shipment sat in Dubai for three weeks after the goods were collection by Allied Pickfords and taken to their warehouse which resulted in the shipment arriving in the destination port during the Christmas and new year holidays which resulted in significant demurrage costs which I had no option but to pay. At the outset it was highlighted to Allied Pickfords that the shipment must not be delayed so as to avoid this situation. When the Allied Pickfords team were contacted regarding this they informed that their Customer Service Manager would contact me to discuss and resolve the issue however one month on I am still awaiting the call.The position of the Move Manager is that the shipment was delayed due to missing paperwork from my side - her role was to coordinate and manage this process which did not happen.Disappointing and costly experience.Take care when selecting your move agent....

The team was very professional, quick and cooperating. I did not undergo any inconvenience in the whole shipment exercise. Both the packing and delivery was very smooth. Great work team! Keep it up. I would give a 4.5 out of 5, just to leave 0.5 space for even better service!

The Worst service I have received from a move Company: 30% more expensive than others, no reply or solutions given, the container was delayed a month due to their lack of planning, damage of my household effects was huge.... I have made several national and international moves, and this has been my Worst experience by far. DO NOT RECOMMEND IT!

The person who came to our house to give us the original quote was helpful and professional. Based on this initial contact and recommendations from friends who also used AP to move to Australia we decided to pay a bit higher than other quotes received and go with AP.Packing guys were great and efficient.Once the full money was paid and the container left our house in Dubai, the service and communication from AP Dubai went downhill fast. Incompetent office staff. No updates on our furniture. The tracking number we were given didn’t work and the Dubai office were useless at sorting this out. Very disappointing after sales service during which is a stressful time for most moving overseas.

For the past 3 days calling and leaving message NO ONE return my call whats wrong whats wrong

Please think twice before using Allied Pickfords.We were promised the world, nothing was a problem and when we arrived in our home town they were unable to physically deliver some of our furniture due to it being too heavy. The UAE side could move it- but the destination side say it’s too heavy. They are now holding us to ransom until we pay more money to get the furniture delivered.They also asked us to pay more money for “special access” the day before our shipment arrived which we had already paid for in the UAE. It seems Allied Pickfords have discovered a way to fleece people of their money even after being the most expensive out of the quotes we received.

Allied Pickfords UAE is the absolute worst moving company I have ever had to deal with! They were completely negligent with the official paperwork for my move. This serious failure with the paperwork later led to huge problems. When I brought this to their attention, they completely ignored it. Despite my repeated attempts to address their negligence, they showed complete indifference to the fact that they really messed up. On top of that, my furniture was damaged during the move. They do not care about doing things properly or about customer service!

Convinced to purchase their useless insurance. After 4 months only once I receive my shipped items, some went missing... No customer service support and help provided to find missing item and No reimbursement by insurance either - total useless and waste of money. Do Not recommend to use it.

Great service from start to finish, shipped my household goods back to the Uk with out a issue. Had no issues from the inital visit to delvery. 1 Movers in the UAE in my opinion.

This is the most incompetent company I have ever dealt with. They messed up my move so badly that they agreed to give me a cash compensation. However, they also messed up the cash compensation. They sent me less than the amount that was agreed on so they are essentially withholding money from me. I have been trying to get them to fix the mistake for 5 weeks. They are not fixing it (even though they agreed that they made a mistake) and they are not even answering emails properly.

I called yesterday and today but no one was picking up the phone. I emailed as well but no response.