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Ivory Grand Hotel Apartments
Dubai, United Arab Emirates
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Ah
Review №1

I liked:*Size of the one bedroom apartment is big compared to other places.*Location is close to many supermarkets and mall.*Concierge staff are very friendly.*Parking is available and comfortable.I didnt like:*Stayed for 11 nights but a late check out till 3pm was not accommodated! some extra advantages shall be given to those who stays long at price level and check out timing,,like any other hotel chains!*Furniture is a bit outdated.*Most of the TV channels are not working.*House keeping is only till 5pm!*They provide 1 big bottle of water only on check in day, remaining days you have to bring yours.

Al
Review №2

The accommodation was lovely and the staff were warm and welcoming. The breakfast staff in particular, Shazad and Pradeep, were so kind and helpful. Thank you so much!

Fr
Review №3

Nice hotel. Very friendly staff, especially Pradeep who was at breakfast and always asked me if everything was ok. Good food. Nice rooftop pool and gym. Very recommendable. I will come back!Dr. Francesco Russo

As
Review №4

Great im staying here at ivory Grand very honest staff security guys are awesome always ready to help

Am
Review №5

The stay is amazing, extremely clean place and the staff were so friendly , specially the bell Captain Shiva and we enjoyed the whole experience... we will definitely come back again and again

Ca
Review №6

I didnt stay. Its not a bad place - its simply not at all for me. I booked one hour before arrival, paid at check in, came straight back down. They refused to refund. Then offered a half refund which I didnt accept. Booking.com (whom I love) repaid me - but really I think the hotel is not ethical in this action. I was amazed. Perhaps they didnt like my face...

Ma
Review №7

Ive just stayed there with my family for a week and it was really fantastic! U get all the benefits of both furnished apartments and hotels, not missing any detail, The beds are comfortable and the apartment is equipped with everything from washing machine to iron and clothes hanging horse,the restaurant was very good especially the Friday Brunch, it was totally a value for money.The pools (kids pool, adults pool and jacuzzi) were all great.The staff are so friendly and helpful, except that the housekeeping could do better with the room cleaning, especially the floors.The hotel is family friendly as there are no night clubs in there,the location is excellent ,10 minutes walk to Emirates Mall and metro station. I would definitely come back.

An
Review №8

Excellent hotel.

So
Review №9

Nice place for staying overnight and good staff.

Ju
Review №10

Hi,My name is Mary, and I am working as customer service cum office administrator in a real estate company.I would like to let you know that Joy from Orange wellness Spa is superb.She is an asset to this little heaven on earth.I really like how she treated me. I paid for a regular hot stone therapy but she made me feel like I paid for VIP massage.I will definitely recommend her to all my clients. And of course, shell be found in Orange wellness Spa..Have a great day!

Sa
Review №11

I came across a very disappointing incident. I had paid the advance and the hotel had confirmed the availability of the party hall for my event however they contacted me after a week saying the booking has been released.I had been casually following up for leads as I am still looking for a space and I found out that there space is still available as of current date and no one bothered informing me back if I had to still book for a party hall. They are so arrogant that instead of realizing their mistake they have continued to a lot of immoral attitude. This is a horrible way to respect customers. Im very disappointed with the inconvenience and hassle they put us through. Just glad they didnt cheat on me with my money OBVIOUSLY as they know DED has certain penalty for businesses who do that.Really would not recommend this hotel for any purposes.

ra
Review №12

Be careful Cheap mangment they give nice price but they are asking for commission in hidden way Im really so upset from them i dont advice anyone to take from them

Vi
Review №13

I had the pleasure of staying at The Ivory Grand Hotel last week and was pretty impressed with the grand,spacious,well equipped and maintained apartments. The staff and services rendered were impeccable! It is also conveniently located next to The Mall of Emirates. Certainly recommend this property!

Tr
Review №14

Trips to and from Abu dhabi more convenient since you avoid Dubai city traffic. Everyone from the bell boy to the ***agers were polite and accomodating. We were even given a free upgrade. Wonder whether if we ever happen to come back ,Fantastic memories created , Otherwise everything Fantastic Thank you once again Maclive Corda.

It
Review №15

Great place with amazing staff made our 10 days here a pleasure.Excellent facilities including jacuzzi and pool both temperature controlled.The gymnasium an games room were also good.I cant commend the staff enough in this placeWill now make this my dubai hub in the future

Mi
Review №16

Great hotel with clean rooms, a nice breakfast buffet and very kind and helpful staff. The hotel offers free shuttles to popular destinations around the hotel, one of them being the famous Mall of The Emirates. Also, there is a pool on the top floor with a nice view over the western part of Dubai. Unfortunately, the WiFi was extremely unreliable and the construction, which took place right next to the hotel, was a bit disturbing sometimes.

Er
Review №17

Nice place to stay. Cozy and clean

Fl
Review №18

Superb conference facilities with courteous and professional staff. The hotel is very clean and elegant. Keep up the good work !

Ni
Review №19

Ivory Grand Hotel_Party HallWe had our kids birthday party at Ivory Grand party hall yesterday.It was very well managed by Mr.Sreekanth S Nair & his team.Food was very good and so as the hospitality throughout the event.We would definitely recommend.

No
Review №20

I stayed there during February.I wasn’t in the apartment most of the day I was there only during night.The hotel is nice overall and staff cleans your apartment every single day.The room view is not very nice though but I saw a little bit of burj alarab from my window.The also have shuttles that take you to global village and other places(I don’t really remember and I also didn’t use them so I don’t how they are)There is parking for your car as well. The other thing that I liked about this hotel is they have their pool on the 14th floor which I thought was really cool.The location is good the emirates mall is very close and a lot of other restaurants as well.

Fr
Review №21

My friends stayed here. They found the central location of the place near the Mall of the Emirates very useful. His family also liked the convenience of the nearby metro station.I also found the staff cordial whenever I stepped in there.

Tr
Review №22

Perfect location by Mall of the Emirates. Good service and helpful staff. Very confirm with the hotel bus running to malls, beach. We liked having kitchen and washing machine a lot. Good facilities, used the gym a lot. Pool also ok.

Tr
Review №23

Clean and good location. Its right behind the Mall of the Emirates and theres Starbucks in front of the entrance. The hotel is close to the mall of Emirates you just have to walk across a sandy area. I enjoyed my stay in the hotel and would definitely return win my girls.

Tr
Review №24

The hotel is situated 5mins walking distance away from emirates mall. We even had lunch at their restaurant and the quality and taste were amazing and good value for the portions they served. Nerveless it was a great stay at Ivory grand and hope to stay their again when I get to Dubai.

Li
Review №25

Budget friendly hotel apartment, not wow but still okay place to stay.

Re
Review №26

Ivory Grand is excellent value for money and staff service is fantastic! We have stayed there long term and short term and feel like coming home to family.

Tr
Review №27

Unfortunately, the room was on that side of the area where a new hotel is under construction and the whole day I could hear loud noise of construction. Ivory administration seems ada***t on 12 Noon check out time which I believe they should reasonable flexibility depending on the occupancy. All I can say this hotel apartment is worth every penny.

Tr
Review №28

I did not mind, my friend hated the breakfast. The rooms were immacuately clean. Price is reasonable But we have to call and request most of the necessity needed. The amenity not available when I got the condo so I had to order bath slippers, towels and napkins.

Sa
Review №29

This rating is for the Orange Spa.Professional therapistsCleanProfessional.Value for money.

Sa
Review №30

This is a beautiful hotel . All the staff are very helpful. Second time been hear with my Daughter and Son in Law would highly recommend .

A
Review №31

Nice Aparthotel located in Al Barsha 1 Dubai behind Emirate Mall. We rented a 2 bedroom apartment. Very big, very clean indeed. My family and felt like we were at home. Starting from the cozy living room, great kitchen with all the chinas, stencils, glasses you name it. The master bedroom was awesome, the small bedroom the kids loved it. The check in was smooth and check out was too. The restaurant is the only thing that needs improving, small area very crowdy if you wake up later after 9am before 10:30am they close. The swimming pool at the roof top was very good especially for the kids, the jacuzzi however needs to be 40 c not 32 c which is standard for muscle fibers to relax. There is a basement car park which is good too. The location is quiet and there are groceries store around us which can also deliver 👍. Overall highly recommended for families.

Du
Review №32

We hosted a Bday Party, at the Ivory Grand (Indigo Lounge). It was truly an Amazing Experience and we really appreciate your service standards. Mr Anoop was really kind, helpful, accommodative and very professional. We really thankful to him for his sincere efforts, time and involvement in making the event a very successful one.Some of the things which I would like to highlight and appreciate,1) Customising the Menu, Even Customising the recipe of some dishes, arranging for food tasting before the event.2) Clean, neat amazing facility3) Amazing food which was really loved and enjoyed by all. Additional personal requests and even small small things like providing veg portions separately, provided ketchup for couple of guests, providing containers for carrying cakes after event were managed with a smile and without a grin on the face.So overall the food was awesome, the location was very good and the service was pretty personalised & professional with amazing staff.Would also thank the whole team Mr Joseph, Mr Jaison, Mr Subin and Mr Gavin all were very very professional and helpfulOnce again thankful and grateful for the amazing event.

Bo
Review №33

Very welcome. Nice for a family, I booked two rooms. Less one star cause the apartment was little old style & I like the modren.

De
Review №34

I stayed with my family there and it was a decent size space for the 5 of us. Service was good for the most part, couple of times though I was left waiting at the front desk before anyone attended to me but otherwise I got most of what I needed with my stay there.Only inconvenient thing and why I give 3 stars would be that when I first booked the hotel room from the USA and found out I couldnt get through to contact anyone about a couple urgent questions I needed answers to, I decided to message them on their facebook page with my questions. I received a response that someone would get back to me but then I never heard back for a week even after I tried three times to follow up on facebook or on their web site about my questions. It wasnt until I arrived and checked in a week later that I was contacted back on facebook to drop them my contact information so they can assist me which was not needed then.

Ha
Review №35

Cons : Extremely smelly bathrooms, broken bathtubs and boiling hot water in bathrooms.Pros : Good breakfast, adequate location, good facilities.

De
Review №36

Nice room/apartments. The location is really good too. In addition there is a pool on the roof. Just a little disappointed with the breakfast.

tu
Review №37

It was a great experience the crew is awesome food is excellent and the atmosphere is family friendly kept it guys

Ra
Review №38

The only good thing here is proximity to Mall of Emirates. Some of the cleaning staff is usually discriminative. Some of them are rude on your face, specially 6th floor. Better to go to higher floors. The same problem - Indians discriminating against Indians. :-( Hotel management I suppose is completely unaware.

Su
Review №39

Centrally located in Barsha, Ivory Grand Hotel Apartments overlooks Mall of the Emirates. It offers self-catering accommodation with free WiFi. It features a spa, an outdoor pool and a gym.All unites are fitted with tiled and carpeted floors. Each one offers a living room with a dining area and a kitchenette complete with a fridge and a stove. The bathroom is fitted with a bath and a shower.Elements Restaurant is a multi-cuisine restaurant that provides an extensive spectrum of delicacies to suite the most earnest palate. Guests can chill at the Indigo lounge that offers a panoramic view of Dubai Skyline.Marina Mall and Marina Walk are within a 5-minute drive from Ivory Apartments. Dubai International Airport is 30 minutes by car. The hotel provides a free shuttle service to Oasis Centre, Dubai Mall, Deira City Centre and Jumeirah Beach Park.Couples particularly like the location — they rated it 8.5 for a two-person trip.This property is also rated for the best value in Dubai! Guests are getting more for their money when compared to other properties in this city.We speak your language!

Ly
Review №40

Great place to stay , staff are always friendly .Just a few mins walk from emirates of the mall

ia
Review №41

Good location very nice rooms ,friendly staff good service. Stayed here many times

Aj
Review №42

Decent apartment style rooms, walking distance to MoE. Limited breakfast menu, family friendly.

Yu
Review №43

We were really impressed with our stay. It really didnt feel like a four star hotel, it was so luxurious. We had paid for a standard appartment but they upgraded us to the superior appartment which was fantastic with loads of space. The rooftop pool was amazing, loved the fact that there was a separate sauna and steam room in the mens and ladies changing rooms. Location was really good, even with the construction going on it took only 10 minutes to walk to the Mall of Emirates. The hotel shuttle that went from the hotel to Mall of Emirates, Jumeirah beach and Dubai mall was an added bonus. On the last day we had the business lunch at the hotel which was really good value for money and very tasty. The one bad side though was that the WiFi was a bit dodgy.

Ah
Review №44

Awesone hotel apartment, convenient for family, friendly service, and value for money.

El
Review №45

Good Service

Su
Review №46

Had one of the best Onam sadya today.

Ab
Review №47

Nice hotel..good service

Ad
Review №48

The tem is very gente, the breakfast is awesome!!! Bath towels could be better

su
Review №49

Very good service

Cl
Review №50

Great place and staff. Very friendly and accommodating

Ri
Review №51

Nice room, nice guest service but just one problem, if you are someone who makes use of the internet very often or you have a lot of gadgets that requires internet do not, i repeat do not stay in this hotel cause there internet is terrible and you are limited to the number of users and when you try to stream a movie online you cannot, very terrible internet.

Aa
Review №52

The rooms are spacious and I found it quite relaxing for my stay.

Ma
Review №53

Perfect. Friendly stuff, clean rooms. Good breakfast.

Ba
Review №54

Good value, great service and friendly staff

Hi
Review №55

Good place to stay. No complaints

Om
Review №56

Nice spacy apartments. Near Emarates mall.

Za
Review №57

I,G Is The Best Hotel Apartments In Hole U,A,E

Ra
Review №58

Very nice superb no 1 best for family

La
Review №59

Dont book any studio at this place, all of them are facing to a new building under construction...noise from 7AM until around 5PM: February 2018...on top of this, you have to pay the water at this hotel !

Ta
Review №60

Large roomBreakfast is average.Close to mall of the EmiratesWifi is weak and always disconnected.

Ha
Review №61

Good hotel but no with great view

Go
Review №62

Ivory grand is The best hotel apartment in dubai

Ma
Review №63

Food is very tasty & sumptous

Aa
Review №64

This is beautiful hotel very good staff good food beautiful rooms

Ko
Review №65

It isnt a very nice hotel and the restaurant menu is the same everyday

Sa
Review №66

Friendly staff and great food & service!

pa
Review №67

Good service

Ra
Review №68

Good stylized hotel with decent service

Ha
Review №69

5 stars service

Ko
Review №70

Nice place, 10minutes from Mall of the Emirates.

Ha
Review №71

Construction behind the hotel ... noisey

Ib
Review №72

Top hotel

Lo
Review №73

Friendly staff, very clean

Ma
Review №74

Very comfortable and cozy

ol
Review №75

Lovely place

hu
Review №76

Excellent for family

sa
Review №77

It was wonderful

Ja
Review №78

Nice hotel

SR
Review №79

Good hotel

Pa
Review №80

Good

Kr
Review №81

Good

Ki
Review №82

Clean

An
Review №83

Friendly

AM
Review №84

Very dirty place and money hungry staff ik reception. Not Recommended

ال
Review №85

Hotel apartments have an excellent location and is characterized by the services of a commercial street, almost a supermarket, laundries barbers, walking approximately 7 minutes or two or three minutes by car. The hotel deals 10/10 out of 10 as employees and apartment services. Hot.My experience of the hotel was 10 on 10 and from my point of view tastes may vary.

Aq
Review №86

A hotel suitable for families in terms of the size of the apartment and rooms..and proximity to all services such as grocery, restaurants, pharmacy and barber and also near the Mall of the Emirates and provides free parking consisting of two floors..The place is quiet..and the price is suitable.

Bu
Review №87

Nice and worth a visit, lovely price and wonderful breakfast

al
Review №88

Nice, clean hotelThe staff is respectful and professionalAll services are available car parkingClose to everythingSpacious and clean rooms, making sure to keep the rooms clean

Ab
Review №89

Its price and location are zen, but their beds are never comfortable

Em
Review №90

The hotel is very nice .. The service is excellent, the staff are friendly and the staff is very high .. The rooms are clean and nice like you are at home .. The hotel restaurant offers a wonderful and delicious breakfast buffet that satisfies all tastes .. The fact of looking for luxury, cleanliness and excellent service found in this hotel .. My experience is fantastic. Suitable for families and businessmen.

Da
Review №91

March 2016: Beautiful (too) spacious apartment. Too big for 2 people. The sad thing. It was booked with many detours through Enduria (a timeshare holiday service) so THIS IS A TIMESHARE LOCATION. And this was also confirmed by people we spoke to. Hotel is located away from tourist attractions between multiple construction sites and other hotels. The hotel does have its own FREE shuttle service. (To be reserved) to 5 locations. Only (fortunately) The Mall of Emirats (large shopping center) is nearby.In the morning you will be woken up at 4:30 am - 6:30 am by the prayer man from the mosque in the area. This is also Dubai. Fortunately The Mall off the Emirats is within walking distance because there is no boulevard or other tourist shops in the area. You need transport because the walking distances are deceiving in Dubai. (quite long) Nothing to do in the evening in the hotel. 21.00 we were (tried twice) to eat ONLY in the restaurant of the hotel. (well cared for and good food) Everyone goes to the Shopping Center, but every day the same (usually fast food) was not for us.The clean spacious rooms make up for a lot. VERY CLEAN but no terrace with us. We were trapped on the 13th floor. Nowhere proper sockets in none of the 2 bathrooms. Only in the kitchen (with conversion plug - not to be forgotten if you go to Dubai). Your hair must be dried and curled in the microwave in the kitchen. (?) Essential matters are then forgotten.The staff are very friendly and helpful. The hotel (apartment) is very clean. But it is about 18 km from Dubai center. The metro is a 2 km solution (connected to the Mall of Emirats) and very modern and quite cheap. Dubai in itself is a WONDERFUL EXPERIENCE. The Dubai taxi is the most famous and cheapest. Beige cars - usually Toyotas with colored roof. Do not be tempted by a Lexus, because they are much more expensive.

اح
Review №92

The inconvenience of the near-construction construction is a dismissive reception method where they said that they gave me a larger apartment which is smaller than my reservation 😅 the best way to defend the attack. When asked about Wi-Fi they say in August Deet and the child knows that it does not take minutes How two days 😂 I was not allowed to swim children because their clothes are not nylon and I see the eyes of foreigners without nylon 😆 I asked for his rooms above and the distinctive style Give me the first floor of God under this user and I As a Sawa Fini 😢 There is so much lonely I like his proximity to the Emirates Mall

تو
Review №93

The hotel is very clean and the staff are very friendly and helpful.

مع
Review №94

Honestly, the hotel is very great, the price is excellent, and the staff are great and very efficient

صا
Review №95

Excellent in terms of size for a two-room apartment..and cleanliness ... the staff are goodClose to Mall of the EmiratesAs for breakfast, what he deserves, he can book with him breakfast .. Limited choices and regular work

تر
Review №96

Fine treatment, great service, and very quiet

Di
Review №97

Well located. Very friendly staff, everything super clean and correct. We were presented with a larger room than we had booked. We have been very happy. I would definitely repeat accommodation.

GO
Review №98

A comfortable and wonderful hotel for those who wanted rest, recuperation and romanticism and their most wonderful treat is worth the 5 star hotel located in the deli Barça

An
Review №99

I stayed with my family for 6 days. The breakfast was very good. The chef was great and prepared the omelets fresh after telling which omelette you would like. There were also waffles and vegetarian dishes. The rooms were very clean and very nice. The staff was very friendly, especially the roomboys very nice. The only exception was the receptionist in the morning which was rude (no reason). I had asked her to cancel my appointment at the spa (spa in the hotel), because I could not perceive this. She was rude and said she does, but did not. I got a call in the room where I stay and that one is waiting for me in the spa. I do not know what her problem was, but the woman was funny and always looked so jealous. Rest everything was great. The location was also great, right behind the Mall of Emirates. I also ate at the hotel often (24h restaurant) and everything tastes very good. The good thing is that the restaurant is open 24 hours. I came in the morning at 4 oclock from the airport and got directly served chicken nuggets and fries (on request). So great, keep it up!

Tr
Review №100

ホテルの方は親切でした。部屋がとても素晴らしい。食事はまあまあでした。またこのホテルを利用したいと思います。

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.ivorygrandhotels.com/
  • Phone:+971 4 325 5555

Categories
  • Lodge
  • Extended stay hotel
  • Furnished apartment building
  • Hotel
  • Serviced accommodation
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