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Ixina- German Kitchens اكسينا للمطابخ
Dubai, United Arab Emirates
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Comments
M
Review №1

Ali is so helpful and everything was good 👍🏻

Ma
Review №2

We were concerned in the beginning about the old reviews, we asked them about this and it looks like they had a complete change in staff mid of last year.In our experience their customer service is great, I have been dealing with Nissreen and she was very professional, helpful and she went above and beyond on multiple occasions.The quality of the product is good so far, it arrived on time, and the after service for even small stuff has been amazing.

ba
Review №3

I had great experience with IXINA and mainly with Eng.Nesrin who provided full support and full creative solution.very talented and looks after the project till the smallest detail.IXINA will not only give u a kitchen but also a peace of mind from the design process till the installationwith thier highly professional installation team.Thanks IXINA

ab
Review №4

Very professional company, quality, services, installation teams, sales specially Mr.Haroot & Mr.JalalHighly recommendedTHANKS IXINA , appreciated

Fa
Review №5

Really I had great experience with IXINA and mainly with Harout from SHAIKH ZAYED branch who provided full support to me all the time and whenever called him he was responding and sending the team with the solution without delay. I am really recommending IXINA for all people looking for high class kitchen without headake with suppliers. I am really appreciating the effort done by Harout to finish my kitchen with fast implementation.

Ab
Review №6

Ixina Kitchen is really a company providing excellent products, using high and durable materials from Germany. I had my experience since long with the same kitchen cabinet. I recieved my kitchen cabinet on time. Installation team were perfect in assembling the cabinets. sales executive Ms. Nesrin was very helpful providing all assistance in excellent way with many thanks.Thanks Ixina Kitchen

Am
Review №7

Wonderful customer experience, provided by sales representative Mr. Harout.Keep it up,

Ya
Review №8

We were facing few problems with our cabinets and with the professional assistance of Ms.Nisrine and their team we could overcome these lingering issues ..Thanks ..

Ms
Review №9

One of the worst companies ever , they took the wrong measurements and installed wrongly , they even didnt bother installing some panels and had to chase them for literally 2 months to get a reply , they showed me a sample counter top which after they installed was completely different.They charge you alot and make you feel quality and that you are at the german professionalisms.Customer care doesn’t exist dates dont get met money wasted on a higher scale.

ja
Review №10

Service is wonderful but price wise is bit high

Mu
Review №11

All the team is amazing Mr. Ibrahim, Mr. Yazan and Ms. Sarah all are super cooperative and friendly and helpful

Ab
Review №12

Worst after sale service, actually once you sign the contract they dont mind you at all. My project has been held for more than two months because of their delay in sending the photo shop drawings. And whenever you call them they promise you but no action done. Do not recommend them AT ALL.

Sa
Review №13

Really really bad service after you sign the contract to be honest I had big expectations for a price like this , I said I’m dealing with a professional company1- measured is wrong2- assembling team is the worse3- I had more than 3 visits4- they marked my wall and there scratch’s also5- there was a damaged item6- they didn’t bother wiping anything wen I went to see the kitchen everything was dusty and wood on the ground7- there some wood left inside the closet I don’t know for what8- today the replacement of the damaged item came the guy left because he didn’t have any tools and left the main door open and said I will be back in an hour till now he didn’t come it’s almost 2:30 hours

Ka
Review №14

The worst customer after sale service ever!!! You have to call and remind about your existence all the time unless you’ll get what you need from them!The kitchen by itself amazing. But if you need any maintenance, it’s collapse.. the guy who deal with us totally Irresponsible. For him important thing just to sell and get money..So sad..

ah
Review №15

Big variety and many choices

Ab
Review №16

Good service

Nu
Review №17

Best kitchen in Dubai

Al
Review №18

Normal

No
Review №19

طلبو مني ادفع مبلغ 10 الاف درهم عربون عشان يرسللولي مخطط للمطبخ + الكوتيشن ( سعر المطبخ ) وقالي هذي سياسة الشركه ،، الغريب انهم يطلبون منك تدفع عربون بمبلغ كبير مثل هذا على مطبخ ما تعرف قيمته ولا مواصفاته اللي اعرفه في العقود انه يتم الاتفاق على المواصفات والسعر وبعدها يدفع المشتري عربون وليس قبله!!

Bu
Review №20

The lack of credibility of the staff at the time of selection, everything was set, I paid after the design, I saw deficiencies, the offer. The employee said the lack. We are here. He is not in Germany. When the kitchen arrives, we ride after the kitchen delivers. He says I do not have the emails on him from the presentation. You want to complain.

Mu
Review №21

My experience is wonderful and excellent from the best and finest kitchen companies in Dubai, complete accuracy in deadlines, wonderful treatment, installation, follow-up, and details are wonderful. I advise everyone who wants accuracy, quality and sophisticated treatment to buy from them. I especially thank Mrs. Nisreen, a wonderful woman with careful handling of details, grateful to her. Promoter of Hadithi

ro
Review №22

Axina is one of the finest kitchen companies. The qulaity is very excellent. The deal is very classy and the follow-up is very good.Thanks to Eng. Nisreen and the team.

aa
Review №23

We dealt with Brother Harout in the exhibition, frankly, a distinguished deal and a quick response, a truly satisfying experience, and we decided to design the internal kitchen for them.

Sa
Review №24

A special place .. My new kitchen in my new home from Ixina 👌

ab
Review №25

All thanks to the sales manager, Mr. Harout, who stood with us in every step and advised us for the best and most suitable price. I advise you to deal with him.All thanks to the sales manager, Harutyun, who stood with us with every step and advised us for the best and most appropriate price. I advise you to deal with him 👌🏻👍

Mo
Review №26

One of the worst experiences that one can experience in his lifeThey started with false promises, ending with procrastination and misrepresentation.In the beginning, things will be easy and extremely smoothAfter receiving the first payment, the delay and excuses are madeAnd it is necessary to use your time only to follow them and turn them around in order to save their job, simply because they received the amount and you are obligated to complete them, after the kitchen is over, and the time for installation comes, here you will experience an experience similar to the experience of buying the kitchen or perhaps worse, there will be a delay, and in my case there was a difference In the quality of some products (without going into details) such as lighting ,, we agreed to install a certain type and another type was installed due to the fact that the product that you requested was not available and that the customer was in a hurry to install.Despite her complaints, she was placed in the luxurious kitchen drawer for rubbish.Also, despite the complaints that I submitted to the main branch in Saudi Arabia (by virtue of the presence of the representative there), they were unsuccessful, so you included that you feel that all the employees have taken a course from where the shoulder is eatenFor information, the date of receiving the first payment was in 10/19/2019The date of incomplete and defective installation was in late 3/2020One of the worst experiences, and I do not advise anyone to deal with themNot only because of the unethical dealings, but also due to the lack of transparency and complaints tracking systemThe energy spent in building a kitchen is much more than the energy spent in building the house itself!Note I did not touch the price; Because he needs a second pending in order to fulfill his rightIn order not to darken the second branches, Ixina dealt with Dubai Branch - Al Safa, Sheikh Zayed Road

ah
Review №27

The best place you can set your kitchen, and until now everything is perfect. We chose the shape and design of the kitchen and we are waiting for the result. All thanks to the sales manager, Harutyun, who stood with us with every step and advised us for the best and most appropriate price. I advise you to deal with him 👌🏻👍

Sh
Review №28

Poor after-sales service, I do not recommend dealing with them at all.Worst after sale service, definitely not recommended.

Xx
Review №29

Good but prices are above expectation

Information
28 Photos
29 Comments
3.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.ixina.ae/
  • Phone:+971 4 323 1229

Categories
  • Kitchen furniture store
Working hours
  • Monday:9AM–9PM
  • Tuesday:4–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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