The service was excellent especially that the staff gave a lot of patience, since Im not yet still deciding which item I wanna take since the one Im looking for is not available. And gladly the staff, which name is Afsal who patiently assisting me give a lot of attention and even refer me and go with me into the other nearby branch just to check so that incase I can found good items. And I really appreciate it. It was worth it because Im really satisfied with the collection Ive purchased and most especially the service they are given to me.The manager and team even offered me a hot drink which is very cool. Thanks a lot guys! very well recommended! ππ»
Beautiful collection... Excellent service.. They have been my personal favorite for the last so many years. π
Cheating on advance freeze amount.. cheating Malabar.. Dont take any advance payment options, they are cheating for any order and will not comply the gold low price..
Good experience an good customer service π excellent service given by praveen....
Excellent customer service, quite a range of designs to choose from.
Best place to buy gold and diamond jewelery
If you have a gift card. They will always force you to purchase extra than gift card value. They will not redeem for exact value.
Good π place for buying gold
Good customer service and more staff to serve
Savita Chauhan is the customer sales executive lady who should be your contact once you are in the shop. She is briallant in dealing with customer. The genuine advise and support I received was thorough and all my preferences were handled with patience. The place itself is clean and spacious. Highly recommended for diamond and gold jewellery shoppers.
Awesome place to shop for gold with good price and offers
Friendly staff and great variety. 100% legit guys.
The sales Officer Mr. Balaji Ramasamy Loganathan was very friendly and understand our way of expectation about the design we need and show us the right one..! His customer service was very friendly and felt like had a shopping with one of the family member..! This kind of employees are assets to the company..! Wishing malabar gold and balaji good luck.
Good collection . Comparatively better prices than any other gold shop
Unique about it is you can customise a design as you wishes with only patten
My favourite jeweller for last many years be it diamonds or gold jewellery. Lots of designs to choose from the collection. Special thanks to Libesh and Pravin for always helping us to choose the right jewellery for different occasions.
Good service, great customer care. RecommendedCould improve the speed of staff.. π
Good as always. Responsive staff
Good designs.. making charges are little high
Not much design options and making charges are high, I have bought one pair of earrings weighing 2 grams and making charges are AED 50 and after hard bargain making charges reduced to AED 40, and looked for one set of earrings with locket for Wich making charges are AED 350 and after bargain they reduced to AED 300, π..so I dont take it. What about people who dont know market price on d making and dont bargain π€!!!!!... Few gold shops are looting customer with high making chargesπ
Very nice and good
I reached their Meena Bazar showroom opposite to KFC last night after their closing period. I requested for purchasing one locket, and I was rushed after visiting their other shops. some one asked me to visit this show room. First refused but in request I bought the item. Thank you team, special appreciation to the Manager and Mr.Vijesh on counter for the support.
Love the prices and designs. The choice is a bit limited but you can request customisation.
Nice collections majorly for Indian customersStore saleswoman Ms.Vishaka attend us with professionally
Always preferred this place to buy gold.Bit crowd but good response.
Good varities
Nice customer service... especially salesman sivaneshan
Wholesale shops for readymade garments like trousers, shawls, bras, panties, nighties,
Great, but negotiate making charge.
Good collections, but making charges seem to be abnormally high...!!!
I believe they have good designs but their making changes very high
Nice cool people with nice jewellery
It was a pleasant visit!!
Excellent selections and good customers dealing..
Good and friendly staffs, good quality gold
Customer service felt very disappointed.
I have shopped here for 15 years and all the staff I knew have gone. Nitin, Vivek and Shabudin (manager). Unfortunately I visited today and the service was sadly very bad. The so called manager was intimidating when I proposed an offer another shop gave me. He literally walked away.Very sad and appauling experience.I gave this shop over a million dirhams business through visitors and this is how they react. Highly not recommended.
My first preferred store for gold purchasing
Nice collections.Staff was not that much friendly..
They have amazing designs. I never get disappointed with their collection and hospitality π€©π
Undoubtedly best place to shop gold. Lot of gold variety and the staff is always ready to help and guide you. Much recommended.
Ethnic collections are awesome
Variety of collection with an excellent supporting staff.
Very bad service, no one attend if you are not a big fish
Best gold jewellery option in dubai
They have quite a few outlets around Dubai. Good range specially in the Indian and Arabic designs. Even the service is good!
Good design
Nice place, Wonderful collection, designs d co-operative staff too.
Good place for purchase gold.
Very good pattern in 18Karat items
Worsts branch and staff. customer service is very very poor. 1 star also waste for them.
Having lots of collections with good customer service..
Great shopping mall.Great designs and stylesNice customer service.Good staff ..Must recommended
Massive collection out there. And various artistic gold pendants you will find out here. Amaze place to buy gold.
I love this store. Their designs, prices and collections are all excellent. Staff is great too. Though if you are looking for rhodium-plated gold, their collection is not very extensive.
Thank you so much Mr. AMEEN for your support and guidance, it was always my pleasure to visit this branch and interact with you, I am sure You are very valuable asset to this company., Good luck and keep doing good work.
Only because of exchange policy
Visited the showroom on 7th October 2019. Pleased with the services rendered at the showroom. Also appreciate the courtesy and personal attention being extended to the customers. As a regular customer of Malabar, we are satisfied for visiting this showroom during our Dubai visit. Like to make special mention about Mr. Deekshith, an employee at the showroom, who made our visit comfortable.
I have visited this location and I waited for 15 to 20 minutes to buy a ring but they staff no one ready to attend and I request three people to come here show me some rings but they didnβt even thereβs few customers only after that we left the shop and I purchased from other jewelry shop so itβs a request to check it out and first time I feel like worst service at malabar gold
I am regular customer because they are the best. Quality is nice. You can trust always. I buy gold for invest and sale it them only as they offer good price better than market for there existing customers.
Very bad experience poor communication with customer booked at price for agreed time period but refused to sell at same price in promised time. Pathetic customer service would never come back or never recommend to anyone.
The flexibility of payment is good here. They do accept other currency too. The making charges can be reduced with a bargain. The wedding ring collection is a bit low. But they have good collection of chains suitable for men and women. The staffs are friendly and helpful. Easy to identify in the busy streets.
Its Good to shop @ MGD as huge collections. But making charges should be reduced more.
Good collection, well located, but making charges are little higher.
Visited in Jan/2019Good and lots of varieties of designs are available. The staff is very helpful and have a lot of patience. They charge different prices for card and cash - Didnt like this. This is almost with every gold shop in this area.
Good place for purchasing Gold
I am regular customer of Malabar gold. I visited newly opened branch in bur Dubai yesterday. I found one of the lady staff very arrogant & rude. Such type of staff will spoil company image and prestige.Concern branch manager should trained such staff about customer interaction & satisfaction.
Loved the ambience and customer service. Polite and courteous staff.
Find Ethnic and traditional Indian jewelry. Unmatched quality with wide range of designs in unbelievable prices. Friendly staff and good service. Parking lot available. Cash and Carry payment available. Its a well known store in Dubai with good reputation. Attracting trendy crowd with superb designs. Find food hold and diamond ornaments.
Very good service and patience
Familiar brand with too much branches around each other .. making charges vary from each shop. Design are good but making charges make you move to nearby shops which have a reasonable making charges and qulaity design of Gold .
Staff needs more training on hospitality and customer service..
I visited this showroom and they gave me the best price for necklace for my mom
Narayana and Mahesh at Burdubai store was veryhelpful. If you are from Andhra Pradesh you can ask for them without any hesitation.
Good collection of ornaments matching to any budget. Customer relationship/service is good.
Good collections. Reasonable making changes. Friendly sales people. Overall a happy shopping experience. I would definitely recommend it to my friends and neighbors.