user
Joyalukkas Jewellery
Dubai, United Arab Emirates
Appearance

Comments
Ja
Review β„–1

It’s first choice jewellery store for any kind of gold ornaments purchase, always find good and satisfied with the design and jewellery models.Staff is prompt and friendly.Always crowded with costumers, you will find promotions in diamond πŸ’Žsets.Quality of gold and accessories is much better.Even after regular uses the attraction of jewellery will preserve.The designs are much better than other stores in Karama center store.

Me
Review β„–2

I love how a kabayan was working there. Shes the only one who really assisted me patiently unlike other sales person whos looking at you and will not assist you unless you will really buy. Customers should be treated fairly.

ra
Review β„–3

Dear customer service,purpose to write review here is to reach right person and rectify the behavior & the policies if such exists. I just walked out from Joyalukkas Karama Cente, from the point of booking n paying to walking out furious.The sales mentioned we need to pay 20% and fix rate and hold the jewelry, i wanted to bargain and see if there was better offer. I asked for the manager who gave me better rate on of 11.5% on making charges to see if i can take pay advance n rest later on an auspicious day since it was a mangalsutra.The manager with an attitude said we need to pay 75% advance to fix the rate and pay 100% if i want rate fixed and can be get reduced rate on day of taking the jewelry. No head or tail of logic with this policy. We were ok to pay 20% inspite of the fact that other jewelers like Malabar jewelers and Kalyan jewelrs ask for only 10% advance. But the attitude of the manager and the sales and this policy is not acceptable. This was my first ever time walking into a Joyalukkas showroom and i regret wasting my time. I have been regular customer of Malabar and Kalyan and the only reason i walked into Joyalukkas was to find a mangalsutra in temple jewelry, which i loved and planned to buy on auspicious day next week. Thanks for ruining my purchase. Check Cam 5-6 to verify the conversation.Your sales need to be more concern of the customer service and their behavior. Bargaining is right of the customer and sales, it felt as if the manager was removing his anger for trying to bargain more. And gave us a so called policy which would make our purchase impossible . They were not even concerned about Customer being upset or will be making a complain. I walked back to verify if me and my husband understood it right and reverfied the so called policy he was telling us. Basically he wanted hundred percent on same day , which i couldn’t as it meant making purchase at unauspicous time. I walked back third time to ask the name of the The manager in blue shirt β€˜Raphy Varghese’ who saw me and preferred running away. It seemed more like he dint like talking to a North Indian, and has indifferent attitude and behavior.I made two purchases from Malabar and bhima look jewelers today, i think your sales need to learn some sales ethicates from them.

Ra
Review β„–4

No customer service, worst behaviour from sales team. Not attending customers and very annoying experience @ Karama centre. I had very good experience with Joy Alukkas in Muscat, but Dubai is bad experience.

Am
Review β„–5

I took 2 gold bangles worth AED 5500 last month. I did not wear that immediately.When I started wearing it since last 10 days I noticed 1 of the bangle is faulty. Its damaging my silk, satin and delicate clothes.Its taking out the thread from my delicate clothes as 1 bangle is having very rough surface.I dont know how to fix this issueWhat should I do as a customer?Why ur inspection team did not check this before selling this item.I feel cheated as they are refusing to replace this bangle with the new one.πŸ‘Ž

an
Review β„–6

Good service...good collections

Lu
Review β„–7

Like this place, cool collection.

Ra
Review β„–8

Nice decoration for Christmas celebration

Vi
Review β„–9

Jewellery store with lot of options.

SS
Review β„–10

Good place to buy gold, diamond and silver.Variety of options from earing to chains made in gold...

Pa
Review β„–11

Place to go for Indian jewellery. All types of jewellery available for ladies, men and children. They have valet parking service as well. They run promotions at major festival times. Monthly installment schemes are also available. Good offers on diamond jewellery.

Sh
Review β„–12

Good customer Service 😍 so glad to this shop which is our first choice when we entered the Karama Center, for all Jewelry brand shop there,this is one of the first we visit and we choose to purchased gold jewelry with my husband. Im not wrong for what Ive chosen and Thank u for the Indian guy am I say his name is Nikki for the assistance and to Joyalukkas Jewelry shop ❀️ proud and satisfied customer here πŸ™‹

Re
Review β„–13

Beautiful collections

Ha
Review β„–14

Good service.

Sa
Review β„–15

Nice experience. Staff was very courteous and prompt. They showed many designs and explained fine points. Recommended place.

Di
Review β„–16

Good place to buy gold and jewellery and the guys who are there do serve very well and are attentiveThe only issue is they have stopped giving JA points on gold sales and also that means there is no difference to buy the same piece from other stores

Ju
Review β„–17

Service is very good! The staff especially Mary Ann is very accomodating.

Yb
Review β„–18

I am purchasing gold from last 10 years. Having good experience with these outlet .They always gives discounts to their membership owners.Just one thing that they dont have white gold for men,rest you should check out.

Al
Review β„–19

A decent range of gold jewelry mostly, catering to mainly South Asians. Helpful staff.

Bo
Review β„–20

Good range of jewellery. Negotiate pricing . They will drop the longer you push.

Mo
Review β„–21

Had a good collection of Gold and Diamond jewellery. Nice and caring staff.

Ra
Review β„–22

Great shop lots of crazy deals especially if you are paying cash and make sure you ask for green sticker to get refund at the airport.

He
Review β„–23

Nice customer care and good collection of jewellery

Ak
Review β„–24

Jewllery Store. I loves their quality

lo
Review β„–25

Best jewellery shop. Get everything what yo want. All Indian traditional delivery are also available

sa
Review β„–26

Great collections, better pricing and discounts, a very friendly store with great customer support

Ra
Review β„–27

Very good place for shopping jewellery as per the designs which one likes.my favourite place for shopping

Ni
Review β„–28

Stunning designs

Be
Review β„–29

Nice

De
Review β„–30

One of the good indian shopping 4 gold, good customer service provided

sa
Review β„–31

Nice but very less collection, when we purchase gold coin they just blindly add up 100aed to 10grm gold

Ra
Review β„–32

Good Service ....nothing problem.... but small shop only .... jimikki kammal is less quantity only available.....

Ni
Review β„–33

Nice collection and varities of design..but making charges are high

Me
Review β„–34

Customer service and approach is good .trust worthy

ra
Review β„–35

Favourite place since about 10 yrs.

De
Review β„–36

My favorite and luckiest jewellery shop.

An
Review β„–37

Good collection with a wide range of options

Sa
Review β„–38

Gold shop

Va
Review β„–39

Great variety... reasonable making changes

Pa
Review β„–40

Wide variety of jewelry to choose from...

Um
Review β„–41

Nice place with awesome design

AB
Review β„–42

Friendly staff and good collections of jewelries

Pr
Review β„–43

Great collection.

RA
Review β„–44

Beautiful collection of gold jewelry

Su
Review β„–45

Lots of collection and good peoples

Bh
Review β„–46

Nice ambienceGood staffs

Sm
Review β„–47

Patterns ok but quality is not as good for the making charge

Sa
Review β„–48

Small but good choices

Aj
Review β„–49

Friendly staff and helpful

Di
Review β„–50

Good variety of designs

Da
Review β„–51

Indian jewellery showroom.. Pricey

sk
Review β„–52

Been a loyal customer

To
Review β„–53

Awesome design....

Ir
Review β„–54

Always visit this place ❀️

Er
Review β„–55

Good variety of jewelries

su
Review β„–56

Making charges are high on gold items

As
Review β„–57

Is it open in lockdown???

Ri
Review β„–58

Good collections

su
Review β„–59

Like neat

Ta
Review β„–60

Good designs

RE
Review β„–61

Nice collections

Yo
Review β„–62

Best price

Ab
Review β„–63

Famous

Ra
Review β„–64

Great

Su
Review β„–65

Nice

Mu
Review β„–66

Good

sr
Review β„–67

Super

pr
Review β„–68

πŸ’–πŸ’—πŸ’

β€’
Review β„–69

πŸ˜€πŸ‘

GR
Review β„–70

πŸ‘πŸ‘πŸ‘πŸ‘

Ma
Review β„–71

Good collection. They negotiate a bit. Rates are reasonable

Information
65 Photos
71 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.joyalukkas.com/
  • Phone:+971 4 337 9183

Categories
  • Jewelry store
Working hours
  • Monday:10AM–10:30PM
  • Tuesday:10AM–10:30PM
  • Wednesday:10AM–10:30PM
  • Thursday:10AM–10:30PM
  • Friday:10AM–10:30PM
  • Saturday:10AM–10:30PM
  • Sunday:10AM–10:30PM
Similar organizations