My name is Shihab and My Mercedes car policy fully covered by Noor Takaful Insurance , after the accident (I am affected party ), Noor Takaful advice me to give my car Boby Auto Garage, Umm Ramool , Unfortunately very disappointed, took long time, crack on painted area, using second hand materials, secondhand head rest giving noisy , three times I give my car to them, they cant fix the noisy from head rest . as a customer of Noor Takaful I am not happy the service.

As a motor insurance customer, Dar Al Takaful have been really fantastic, easy and pleasant to deal with. Been with them for years, easy to talk to. Im very happy with the service. The customer service supervisor - motor claims is very friendly, helpful and fast when needed. Thank you for the great service.

Never took this health insurance.very poor service. Unfortunately my company took this one for me . Last year we use next care (orient) .next care is 500 times better than Dar al takaful

Dar Al Takaful works with seriousness, honesty and respect.My name is Fabio, 47 y old, i live in UAE around 7 years, i had really very good experience by dealing with DAR AL TAKAFUL, they are fast by replying messages by social media, emails, phone calls and etc. i felt VIP CUSTOMER during all the process of the fixing my car, i didn’t need ask for a substitute car, they offered it to me, they guided me to the best way of doing the things. I WILL, FOR SURE, renew my insurance with this same people. And i recommended to all my friends in my WhatsApp group and my brother as way to thank them for all.

If u want the worst service plz visit hereThey never answer ur callsEmail, so u should go to their office and wait for 1 hour to find a parking first then you will wait another 1 hour to find the right person , then if you are lucky they will give u the insurance after 2 months of submitting the documents...!!👎👎👎

A wonderful service in a great location with friendly staff & wide range of insurance products.Highly recommended.

One of the worst companies to work with specially when submitting a claim. They never respond to any email until 2 to 3 weeks despite multiple reminders. I have not seen worst company more than this. They keep asking for more documentation even after 2 months. They think people are submitting fraud documentation. Not recommended is there is no star i would have chosen no star.

If I get a chance to review without 🌟 or give ➖ minus, I would be more happy. This is worst insurance company ever. No one can be worse than them. Now I regret cos I did not look for the public review. Learned a lesson that before you choose, please please 🔎 search about the company and their services.

Worst Customer Service executive (Faizal) & Poor service for medical insurance renewal procedure. for renewal the executive say 6-7 working days to get the policy issuance. The way executive communicated is very rude. Not expected this from Dar Al Takaful.

People working for the insurance are the laziest, the most unprofessional people Ive ever experienced! Nobody picks the phone up and if they do after 20 trials they dont care about your matter. Transfer your call somewhere where again nobody picks up. They dont reply to emails either unless its a clear claim and you send them all documents ready for just registering it. Luckily, I found the one and only person at the end who works for everybody - Ms. Ambarin. I feel sorry for her and I cant wait for my insurance to expire so I can get a new one.

The worst insurance company in responding and helping out their customers! Avoid doing anything with them you will regret it!Their response to the emails is not even relevant and they dont answer the phone calls. In addition, every representative in their worst customer service gives you a different answer! Not trained at all! Such a scam!

Good Luck if you have to ask them for reimbursement. Will not respond properly on email and will work only after several follow ups. Was suppose to have a direct debit but they forced me to pay and reimburse which took me almost 2 months and the fault was their staff did not update their system. Bad customer service.

Worst Insurance Company. Dont waste ur time guys. They informed me they will give continuity from my old insurance, thats y i changed to new. When i took this insurance, still there is waiting period. now telling many other reasons and informed me if i want to cancel the policy, you can do it they cannot give continuity.

Worst customer experience ever. No one answers when you need them for a claim. They don’t fix your car to factory setting and reject original pieces because it’s expensive. Their customer service representative asked me to find him a job at my company, like what type of message does this give?! and having written this here, no one is going to read t and try to fix it.

Perfect one stop shop for all your insurance needs. Very helpful staff

Did not get the required info. Needs lot of improvement.

I spent more than an hour to reach them over the phone and they didnt answer, their service is really bad especially the motor claims department

Registered office of the company, at cheese building or O14 base tower

Worst ever service never ever go with dar al thakafull service they will screw your life for ever.

Waiting for the approval almost for 2 months!

Google Map says office till 5pm, but they closed at 4pm. Had to left because of that at 4:20pm.

This is the most cheating insurance company ever I faced in my life. When I took policy it was written 9 month waiting period applicable and when I check with them they said if currently not pregnant not an issue. After activating policy if my wife getting pregnant its dosent required waiting period. I have clear voice recorded as well from the staff. Now when my wife got pregnant, as per clinic its showing 9 month waiting period. When I race the issue with Dar al takaful the gentleman Mr. Mohammad( supervisor) saying sorry sir it was mistake happen from my colleague. If one staff doing mistake yes we can accept , how each and every staff will do the same mistake. It was one of the business trick to attract peoples and when I raised up issue now they are washing out their hands.How we will trust this kind of um professional peoples

There is absolutely no words to describe how mediocre this company is.Custumoer service never answer the phone, and when they do they place you onhold for ages.They use old car parts (sometimes defective) to replace the broken ones, to save some money.They don’t honor your inssurance agreementThis company should not be consider as an issurance but as pure thieves.

These people don’t know how to run a business. Don’t give them your hard earned money, because they take it from you and offer you very poor and unresponsive service in return. Dreadful.

Worst ever!!Horrible service and they are just into the money of their customer.... I will never ever recommend this insurance company.....

The policy provided is very friendly.Wide range of tariffs to choose from

Dont even call them! lazy, unorganized and unprofessional people!Their prices are OK but their service is so bad.Do not even think of contacting them because you gonna regret it, just like me

Guys before taking insurance from this company please read this. This is not a properly working company. It will be so difficult to claim accidents as these people are not available at all. The location given in their site is wrong.and the number given takes you to a automated answering machine, which will be never attended by any one. Once I kept my phone in call for 34 mins still no one picked. So dont issue insurance from Dar al takaful. Its been seven days I am trying to contact them. I havent got in touch with them till now.

This is the worst insurance ever . No one cares, no one answers the phone, their car repair is a good as junk. you should not work with them. NEVER

Most pathetic customer service and assistance. The IVR is useless and no one answers. The line keeps getting disconnected. They have practically left me in lurch. My car needs repair and am waiting for their replacement car. Never again will i take their insurance. What a mistake.. Please people dont buy their insurance..

Good customer service, friendly staffs and reasonable price..

Worst insurance ever, claimed a reduced price on my car , and took them 4 months 😡

We do have medical insurance which was done by our company. Myself and many my colleagues tried to use this insurance and most of clinics from the list provided claimed that they do not work with this insurance.

Worst ever insurance company i face in my life

Best insurance company

Never answers the phone your payment will be delayed for more than 3 months. Not professional at all.

Very good service settling claim on time

No 1 nice buitfule place with all faculty

You are such a disappointment in the business and insurance industry, no one answer any phone call for the past 1 week, my car been there for 2 weeks for now and no progress, such a shame

One of the worst insurance companies ever , no one answer the phones , my car is in their garage for repair for more than 40 days and till now they did not finish it , strongly recommended not to deal with this company

Very slow in response and they do anything not to pay

The worst insurance company ever they dont answer the call neither reply to the email

One of the UAE best company

I called about car insurance, but lady was too busy to talk. She just told me cost and hanged. Weird

The worst insurance company i have come across so far...

The worst insurance company i have ever seen in my life . They even not answer the call and mail . Unfortunately i make insurance move with them . The employees are very lazy and the management are irresponsible

Good Company

The worst insurance ever, does not deserve even one star,think million of times before approaching there

They never respond to Urgent Emails ..

Worst company ever we dealt with; poor customer support

Good Insurances Brokers

1 star is too much for them.

Good Products

Turn back before its too late

Very good

Not good

Good service

Good

Just ok

Helpful and cooperative

Thanks for the medical insurance

I hate

Great

Great

The branch was closed and merged with Noor Takaful Company, so it became stronger and more delicate through the integrated staff, very competitive prices, and one of the best insurance services I strongly recommend

They are supposed to change its name from the house of solidarity to the house of humiliation ,, losing every penny that makes it difficult for them ,, and one regrets that he dealt with them, and God, if anything, the evaluation of the people, I give them a thousand

Their treatment is sweet

I love the design outsideGreetings to the Takaful House company located in this building

Reasonable, what a person I talk to in Arabic, we are Arabs

I went to visit a friend

Frankly, they understand you the true meaning of a dirtier sentence than that

Unfortunately I had to put a starVery bitter experience I hated me in insuranceI was hurt in an accident that God gave me, otherwise I did not get compensation after the expert acknowledged my right to receive compensation until now 9 months of running in the courtsThe reason is that the offender does not have enough money to pay for my carGod does not forgive themno commitment at all waste of money and time shoes another one

The company is very bad, very

Good

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