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Peppermill Restaurant
Dubai, United Arab Emirates
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Ho
Review №1

Insta - @hookedonhenaWe are fond of Desi fusion food. And PEPPERMILL serves such amazing choices in terms of vegetarian and non vegetarian both. The presentation is beautiful and that matters because food should not only taste good it should look good too..I was greeted at the entrance and shown my table. The staff was very helpful and answered all my questions regarding the various dishes..This is what we had for lunchSoup - Tomato soup & lentil soupSalad - Chicken Caesar saladStarters - Chaat platter & Kataifi prawnsMain course - Dal makhani, prawn moilli, railway mutton curry, awadhi chicken korma & chicken biryani.Desserts - Gulab jamun & Shahi TukdaAlong with that We had Mango lassi which was in a gorgeous jar and the quantity of one jar was good for two..Our soup, salad and starters were outstanding in terms or taste and presentation. We were very happy with our main course and the portion size too. The prawn moilli with the coconut was intriguing. The Kataifi prawns were utterly delightful too. And I ate the daal Makhni on its own rather that with naan that’s how nice it was. I liked the presentation of the dessert and the twist to the Shahi Tukda too..All in all it was a good experience. Shout out to Raj Kumar Singh for his excellent customer service..

Ad
Review №2

What an amazing 🤩 🇮🇳 Indian food 🥘 🍱 🍲I have enjoyed a lot with perfect dishes 👏🏻👏🏻Beriani was amazingLamb chops was greatMasala 😋I really recommend this restaurant to any one who like Indian and spicy 🌶 🍱 food .They have also a nice seating areaThe staff was helpful and good servicesThanks

Ed
Review №3

Delicious food, love ambiance, i do not like music, waitresses were polite and helpful.

Cl
Review №4

I used to visit this particular branch at least once in two months but I dont frequent it any more because the staff look tired and disinterested. Its like when you visit a friends house and they dont welcome you gladly but out of formality. I mean, Im still paying for your services, right? In fact, with prices having been increased over time, youd expect the management to keep the place alive, welcoming and bustling...

Ki
Review №5

The interior decor was good. The food was of amazing taste and well presented. The food was excellent and mouthwatering taste. The service was fast & fantastic. Had palak papdi chaat which was outstanding and tasty. The menu is a rich array of traditional Indian cuisine, but mild enough for the Western palate. Compliments to the chef and all the staff for bringing us a little bit of India on a platter in a most spectacular fashion. Recommend for all types family, friends or as individual can go and relish the taste.

Iv
Review №6

Very disappointed on the food service. We received half of our meals and for second half we needed to wait for more than 10 minutes.They should do something with a look and feel of the restaurant.Music is not appropriate to the restaurant concept and place is very dark and clattered with unused furniture.Need big changes.At least food taste was good.

Am
Review №7

#PeppermillDubai has one more amazing branch in a new attraction in Dubai, Dubai Festival Plaza, in Jabal Ali, Dubai ..Same lively traditional decor of #Peppermil with comfy seats and same traditional yet trendy menu..You can’t deny that how pure and authentic recipes this #bestIndianRestaurantinDubai offers..Apart from the quality of food, they serve you with pure love and warm hospitality..On this weekend Mr.Raj the branch manager & his team surprised us with great service. Great managerial skills the team was dedicatedly serving the tastiest dishes in fastest service time..Thank you for the invite @peppermil watch my Instagram stories highlights, read blog and watch google maps review........#dubaifestivalplaza #festivalplazamall #festivalplazadubai #jabalAli #waslgate #indianfood #indianfoodinDubai #peppermill #Biryani #shahitukda #indiantaste #bestrestaurantindubai #dubaifoodie #dubaifoodblogger #picoftheday #restaurant #dineout #weekendfood #iphonephotography #dubai #mydubai #foodbloggerdubai #foodieindubai #picoftheday

An
Review №8

Good Indian food for a fair price.

Am
Review №9

I visited Peppermill for the first time last week. Since I was accompanied by a pure vegetarian friend we decided to order veg-only items.Hence we decided on ordering Paneer Kadhai, Sabz Biryani, and Dal Tadka. I don’t usually eat paneer, but my friends really wanted to order it, so silently I added Dal to the order so I could eat it instead (I was in for a great surprise)Below is product-wise review1. Paneer KadhaiLike I said, I don’t eat paneer so it was my first time trying this Kadhai. And it definitely won’t be my last. The kadhai was amazing. So good that I ended up over-stuffing myself and had to literally ask my friends to have it removed from the table so that I’d stop eating. I’m definitely going back for more2. Sabz BiryaniI usually eat veg biryanis but this one was not my cup of tea. The essence of kewra was added more than was required which overpowered the entire biryani’s taste and it ended up being the dish that was eaten the least (not ordering it again)3. Dal TadkaDal is one of the safest menu options, one can hardly ever go wrong with it. However, they did mess it up. The Dal was super bland (no salt, no spice) and couldn’t even be saved by pickles. Wouldn’t recommend it till the restaurant’s at least rectified the recipeWe also ordered drinks (masala chaas, pomegranate blush, and lemon+mint). Overall the drinks were good, pomegranate blush topping the list though.The service was abysmal. The restaurant had a total of 2 tables filled, one was us (3 people) and another couple on the second table.It took the restaurant ages to fulfil the order. I’d still pass that, however, given the less number of people in the restaurant, one does expect some level of increased attention and service from the staff. There was no one attending to the table, we literally had to call out to the waiting staff again and again for roti. The drinks too took extremely long. Our food was almost finished by the time our drinks came :/Overall, the only thing that’ll pull me back to this place will be it’s paneer kadhai which i really enjoyed with garlic naan.

Z
Review №10

If you like Indian food, I highly recommend this restaurant, food was delicious, the staff were very nice and friendly, clean and nice ambiance, and reasonably priced.

Do
Review №11

The food was on the expensive side with little portion. The ambience of the restaurant is a top notch atleast when compared to the other Indian restaurant. Park at lulu parking so it will be easily accessible.Must try are the deserts shahi tukda

im
Review №12

Tasteful but very expensive, cold drink Was five time expensive than market rate.

Be
Review №13

The food was great. The tandoori chicken is must try. Butter chicken n karare palak chat.Sheekh kebab r a must.

Er
Review №14

First time trying Peppermill and the food really was amazing!!

du
Review №15

Quality of food was good but too much hot and over spicy .ambiance average,staff below average,totally good place to try once .

PA
Review №16

Was scared when we read the reviews but since we were already there we decided to take the risk and order food . We ordered the sharing platter , chaat platter , prawn mollie , butterchicken . Amazingly tasty food . I was genuinely surprised how this restaurant has got Bad reviews . If you like Indian Food that is not killer spicy but actually have flavours the do come here . Ask for Rahul he is really helpful.

Ra
Review №17

Amazing place......excellent ambience......tastes set on higher level....must go place for Indian food lovers...

P
Review №18

Fine dining place inside Festival Plaza mall. Do try their Kurkura Palak, Lentil soup and Kathal Masala.

Re
Review №19

Very good modern Indian cuisine!

Sa
Review №20

Fantastic food. Both the chicken tikka masala and vindaloo were extremely well prepared.

Mi
Review №21

Staff paid special attention to allergies,very tasty delicious food.

Ve
Review №22

Pathetic food and service, chicken tandoori tikka was not fully cooked. Only offered to replace and no apologies or chef or manager visiting the table until i gave a piece of mind two waiters running around like monkeys mixing up orders took us a while to get some water on the table!!!! They mixed up our main course as well despite repeating the order back. This place and overall service was pathetic and a disgrace to a Lulu run group. Have been vising Peppermill Festival city for a very long time but will never visit this restaurant again. Extremely disappointed

Ma
Review №23

Good interiors. Food is ok. There is no choice of egg dishes. Service is not great. Doesn’t recommend this location for a true and hospitable Indian food and cultural experience.

Pa
Review №24

Delicious Indian food available here.However was never able to get the Rasmalai cake as it wasnt available.

Ke
Review №25

Food quality was ok and nice ambiance

Ja
Review №26

My family and I happened to reach Peppermill for lunch yesterday (we had 2 one-year old babies with us). This was our fifth or sixth visit to Peppermill owing to the great tasting food.However, yesterday we had a pretty irresponsible and irritating experience.We chose a table where we could comfortably park the babies strollers (as one of the children was sleeping). We were immediately told by a guy that we could not sit there and were asked to move - because those seats were reserved. We said nothing and moved.We asked if we could sit at another table which we thought would be ok for us. This guy again refused and said that table is also reserved.We were given another round shaped couch, which was hard to squeeze into with the babies. Nevertheless we squeezed in and managed to settle down. Once we finished settling down, this same guy comes around and tells us - if you want to move to another table, you can move. This was so disrespectful and surprising, since it was so evident that we had just managed to calm down our babies and fit into such a small sitting arrangement.We said we were ok and didnt want to move anymore.Then we saw another family coming in (no babies or toddlers, only adults) who seemed to be uncomfortable with the first table shown to them. They asked for the table we had previously requested for, and this guy went straight away, removed the Reserved sign, and gave them the table.Do reservations only apply for families with babies?We ordered food and were waiting. After a while, this guy comes and places food on our table - none of which we had ordered. On realizing that the wrong items had been given to us, he sent another waiter boy Rahul to cone and take back the food. All of this drama was so awkward and if not for how hungry we were, we would have just walked out.This guy comes back to us seeing us getting agitated and says sorry in a very bland way. We just told him to leave.This is not the way you treat your customers. Special mention to Rahul and the lady who attended well to us for their concern and attention to our needs.The most surprising thing was that this guy is their manager - Mr Rajkumar.We honestly will never go back to Peppermill if we see this person inside. He lacks customer service manners and empathy. We called back at the restaurant in the evening to enquire about to whom we could report this behavior and the phone was answered by Mr Rajkumar himself. He refused many times to provide us with the Operations Manager’s number and gave us an equal hard time over the phone.I believe such people bring down the rating of such restaurants where the food is incredible and the overall restaurant ambience is also nice.——————————————————————————I am writing this review after receiving a sincere consideration and apology from Peppermill as a follow-up on my previous bad experience.I was contacted by Ms Kiran - Operational manager of the restaurant who personally apologized for the behavior of Mr Rajkumar. We were even sent a compensatory meal from the restaurant as an apology. I really appreciate the consideration and extra measures taken by the restaurant and especially Ms Kiran to make sure we would give the restaurant another chance.The food as usual did not fail to impress. 👍🏻

DE
Review №27

Went to try as got coupons but was not quite happy with the taste. We ate non veg but whatever was ordered was not upto the mark.

Vi
Review №28

The ambience is good. However the veg food was not good. Especially the Hare Bare Sabzi was clearly made from frozen vegetables mixed with packed tomato gravy and should be renamed Hurry Burry Sabzi. Disappointed!

Im
Review №29

Service was excellent - abishek was the brilliant a very good guy. The starters were great - the food - it was really high quality no doubt. Well done to the chef.

Ro
Review №30

Not Living up to the Peppermill Mark !We decided to go for dinner at Peppermill as we thought that the service would be similar to the Dubai Mall Branch. Apparently not! The waiter took 20 minutes to show up to our table and take down our order. After another 15 mins the starters showed up to the table. The chicken was bland and RAW! We called the waiter and explained the situation to him, he wanted to change it but we had already started to loose our appetite.The even disappointing fact was that nobody showed up to appologze or took responsibilty for the mistake.Further waiting, we called the waiter and asked for the manager, the manager tried to cover up the mistake by stating that it was chicken fat and the way its cooked and that it was not raw.The main course showed up later. The order was wrong. They had managed to mess up our main course as well, despite repeating it correctly. We had lost our interest of even complaining as the two unprofessional workers were extremly confused and running between the 4 tables.It was sad and pathetic to see such a reputed company hire unprofessional staff and fail so bad at delivering even adequate customer service.This branch alone is a disgrace to the Peppermill Franchise.

Da
Review №31

I have ordered lamb and that s what I received, almost nothing !!!!

Ri
Review №32

Excellent quality food. Marvellous service and a great ambience.

sm
Review №33

Love the food and the space. You have to try the kala khatta chuski... A yummy sweet and sour classic Indian slush. The dal makhani and paneer makhanwala are yummy. Great place for a family night out .

Ra
Review №34

Very friendly staff and great lunch deal

An
Review №35

Awesome food

Ka
Review №36

Food is yummy!!

Mo
Review №37

An excellent Indian restaurant with many varieties of delicious dishes. Greetings are many and sufficient, and the speed of preparing food is acceptable. Prices are a bit high. The service is very good and worth the visit. The amount of food on the existing plate is sufficient for a hungry person, and may be enough for two people to share.

Information
100 Photos
37 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.peppermill.ae/
  • Phone:+971 4 880 6676

Categories
  • Indian restaurant
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–11PM
  • Thursday:11AM–11PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–11PM
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