Excellent is a small word for the exceptional service that is provided here. I got my license renewed in less than 5 minutes. The best thing is the Customer service. All the staff are really good. The visit made me feel to be in UAE. Thanks RTA and Thanks to the rulers of UAE.

Today 06 May 2021 we visit first floor to transfer my vehicle to another person ( same Dubai visas) but the receptionist at first floor ask for Emirates ID copy insurance copy and vehicle passing papers!!! We left from there and went straight to Tasjeel al qusais,there they didn’t ask any photo copies only original emirates ID and car transferred in 5 minutes 👍👍👍RTA customer happiness Center (al twar) you really need to work on customer care.

Had a very good experience visiting this center. Friendly staff who knows what they are doing and completing the task with no time. Walk in with your expired license and walk out with a renewed one within 10 minutes.

Amazing place. All under one roof. DEWA, RTA, Municipality, everything. I misplaced my car registration card and I was informed I would have to go to typing center, then police n then I will get my card. I came here thinking my whole day will go running everywhere....BUT...when I came here I got my card from a machine in less than 5 min. I was amazed. It was really a happy feeling. I’m blessed to be in Dubai. Al Tawar center is an amazing place to deal with all issues in minutes. 👍👏🏻👏🏻

Was very rudely told by the staff working at the entrance that I could not enter wearing shorts, there was no signs or indications regarding a dress code at the door or at the website. I don’t know why they try to convince us is a happy centre and a year of tolerance when it is exactly the opposite. Teach your staff some manners.

Amazingly quick service for DL renewal. Took less than 10 minutes from entering the building and exiting. For those requiring eye test ( most people I believe) there is an optician on the ground floor before proceeding to RTA office on first floor. Eye test cost as of Nov 2020 is AED 170 and renewal cost AED 320 for the 5 year extension. As I had a new ID card so needed to visit the RTA office for the process.

RTA office:Eye test available on site but it costs 170Dhs. I got mine done for 140 from down the road (RTA eye test vision style al qusais). I did a conversion from a UK driving license to Dubai license. Make sure to have with you the following:Passport main page copyVisa page copyEmirates ID originalEmirates ID copyOriginal UK driving licenseCopy of UK driving license2 passport sized photos (not sure whether they used it or not as they gave it back)No objection letter from your sponsor/companyEye test from registered opticiansOverall a very pleasant experience. I got to the office around 6.45 and 20 mins later I have the driving license.

Poor customer service. Security is good with Locals but when a expat is coming they showing attitude. I was with my father assisting him for car selling service but security wasn’t allowing 2 person inside . I mean my old father has to do everything without my assistance do they even have some sense or moral value.After me 3 women went inside no one to stop them. Pathetic.This is not Dubai standardsAuthorities must take action

No Service counters here, these are the new user-friendly RTA smart terminals (kiosks) where you can pay all your fees, fines, renew your licence or car registration; all within minutes by yourself. Just make sure you already have a valid car insurance for car registration renewal, or done your RTA eye test for licence renewal.

Quick, fast and no time wasting.Professional, friendly and kind staff helpful for every query asked.Instant solutions.

Thank you for all the help

Very good service and less waiting time.

Courtesy of the staff is extraordinary. Service compared to Germany outstanding

All solutions under 1 roof, immigrations, rta, dewa....

👌👌👌👌👌